General Troubleshooting; Led Functionality; Restarting Axon - High End Systems AXON User Manual

CHAPTER 14
Maintenance and Troubleshooting

General Troubleshooting

The following table shows general troubleshooting suggestions:
Problem
Won't power on
Powers on but no image
Powers on but does not display the
CMA screen.
Fixture behaves erratically or won't
respond to DMX control

LED Functionality

Four LEDs on the Front panel indicate the actions described in the
following table.
The Red and Green LEDs are mirrored on the back panel.
Name Color
On
Status Red Fast Blink
Slow Blink
Drive Amber Blinking
DMX Green Fast Blink
Server Blue Steady

Restarting Axon

As with other computers not operating properly, restarting can often reestablish correct
functioning. You can reboot Axon by:
• Clicking the Reset button on the Axon monitor desktop
• Pressing the manual reset button located inside the right front cover on the Axon chassis
• Disconnecting and reconnecting to power source
160
• Verify fixture is plugged in to an appropriately-rated power source
(power ratings are shown on page 259).
• Check power cord wiring.
• If the unit's previous shutdown was done remotely, you may have to
manually turn on the power switch located behind the right front cover.
• Make sure a video output is physically attached to the Axon server,
and that the video feed is active.
• An active display device must be attached to both DVI ports before
booting up the system. When only one port is connected, it defaults to
display the graphics engine output and will not display the CMA
screen.
• Verify that the last unit on the DMX link is properly terminated, (see
page 8).
• To control Axon with DMX, you must first enable DMX through the
CMA (see Axon Media Server Configuration Options on page
187).
State
(45 sec On/1.4 sec.Off) Running normal motion-control code
Board communication activity; for example, during a software upload
320 processor card in the base housing is receiving code.
Hard drive activity
Media Server is receiving DMX
Media Server is receiving power
Solution
S1
Description
Axon Media Server User Manual
S2