Troubleshooting - Huawei WiMAX CPE Quick Start Manual

Troubleshooting

The power indicator is not on.
Ensure that the CPE is powered on.
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Ensure that the power adapter is compatible with the CPE.
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You cannot make calls.
Ensure that the telephone is working normally and the telephone line is connected
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properly.
Ensure that the VoIP service is configured correctly. See the online help.
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If the problem persists, contact the local service provider.
You cannot log in to the Web-based utility.
Ensure that the CPE is powered on.
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Ensure that the network cable connecting the CPE and the PC is in good condition.
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Ensure that the parameters are set correctly.
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If the problem persists, contact the local service provider.
The WiMAX network cannot be found.
Check the power supply, ensuring that the power supply is properly connected.
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Ensure that the CPE is placed in an open space where it is away from obstacles such

as concrete or wooden walls.
Ensure that the CPE is placed away from any household appliance that produces a

strong electric or magnetic field, such as a microwave oven, a refrigerator, or a satellite
dish antenna.
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