Using the Checkpoint VPN Client ............................30 Using the NetMotion VPN Client............................30 ............................31 ONFIGURING A CONNECTION ..........................32 ONNECTING TO AUTOMATICALLY Connecting to VPN (T-Mobile profile) ..........................32 Connecting to VPN (non-T-Mobile profile)........................32 ............................33 ONNECTING TO MANUALLY NETWORK PROFILES................................34 V1.1...
Page 3
Why do I sometimes see a duplicate network with a BSSID of all zeros and a different channel number?......51 I purchased an 802.11g WLAN adapter. Will this work on the T-Mobile HotSpot Network? How about 802.11a?..51 Is it possible to access Micro SD storage without installing Connection Manager? ............52 Who can I contact if need assistance with the Connection Manager?................
Introduction Hardware and software overview Congratulations on your purchase of the webConnect™ Laptop Stick and the T-Mobile Connection Manager. Together, the Laptop Stick and the Connection Manager allow you to: • Connect to T-Mobile’s high-speed broadband (2G/3G) networks • Connect to Wi-Fi networks including T-Mobile HotSpot network locations •...
Roof Inns, Sofitel and Novotel Hotels, the airline clubs of American, Delta, United and US Airways, FedEx Office, and other select airports and hotels. With your WebConnect data plan you can also get access to hundreds of roaming locations in the U.S. (additional charges may apply).
Before you begin, you will need: • A Laptop Stick • A Subscriber Identity Module (SIM) card • A T-Mobile webConnect data plan You will also need a computer with at least the following system requirements: Windows XP Windows Vista Macintosh Processor...
Vista Support 64-bit Service Pack 0, 1 • Starter Edition • Home Basic Edition • Home Premium Edition • Professional Edition • Small Business Edition • Enterprise Edition • Ultimate Edition Additional Requirements • Windows Vista operation requires a DirectX 9.0 (or better) graphics accelerator •...
Opening the Connection Manager To open the Connection Manager: • On your computer taskbar, click the Start button. Point to Programs > T-Mobile and then click T-Mobile Connection Manager. • On your computer desktop, double-click the T-Mobile Connection Manager icon.
Broadband Connecting to T-Mobile Broadband (2G/3G) NOTE: You do not need to create a network profile to connect to T-Mobile Broadband network. To connect to T-Mobile Broadband: 1. Insert your SIM card in your Laptop Stick if you have not done so already.
Page 11
5. Select the network whose profile you would like to add or select Create Customer Profile if you want to create a profile for a network that is not listed here. Click Next. 6. Click Next. V1.1...
Page 12
7. In the IP Settings screen, configure your settings as needed and click Next. Consult with your IT administrator if needed for applicable settings. 8. In the General screen, configure the remainder of the settings for your profile and click Finish.
NOTE: Separate charges apply to send/receive domestic/international text messages. Writing and sending a text message 1. At the main Connection Manager screen, click Broadband. 2. Click the SMS button to open the T-Mobile Connection Manager – Text Messaging Service screen. V1.1...
3. Click New to open the new message screen. 4. At the To line, type the destination phone number OR click To to open the address book to select a contact saved in your address book. 5. Type your message and click Send. Receiving a text message When you receive a new text message, the Connection Manager displays the following icon on the main screen for Broadband:...
To read the message: 1. At the main broadband screen, click SMS. 2. Make sure Inbox is selected. 3. Double-click the message you want to read OR you can click Preview on the toolbar menu to read the message from the Preview pane. Managing text messages The Text Messaging Client provides a number of management functions that let you save and organize your incoming and outgoing messages.
Using the address book The Connection Manager includes an address book feature that you can use to manage phone numbers and e-mail addresses. To access the address book: 1. At the Text Messaging Client screen, click New to open a new text entry screen. V1.1...
Page 17
2. At the new text entry screen, click To to open the address book. 3. At the address book screen, click Add contacts, Edit to edit contact information, or Delete. V1.1...
WPA encryption (802.1x) standard. To connect to T-Mobile HotSpot: 1. Make sure that you are at a T-Mobile HotSpot location. You can click the HotSpots button on the Connection Manager screen to find locations near you. You do not need to be connected to the internet to use this locations tool.
Connecting to other Wi-Fi networks Your Connection Manager comes pre-loaded with settings for the T-Mobile HotSpot network, but connecting to other Wi-Fi networks is as easy as connecting to T-Mobile HotSpot. To connect to other networks: 1. Make sure that you are at a hotspot location.
Connecting to a Wi-Fi network for first time When connecting to a network for the first time, you will see the New Network Options screen: Selecting one of the first three options will automatically add the network to your Wi-Fi network list.
Setting up a network profile for a closed network To access a closed network, you must first set up a network profile for that closed network. To create a network profile: 1. At the main Wi-Fi screen, click Profiles. The Profiles screen opens. 2.
5. If this is an encrypted network, click Enable data encryption. Type the encryption method and the network or encryption key in the space provided. Click Next. 6. At the Connection options drop-down field, select Automatic, Prompt, or Manual. Manual is the default. 7.
Wi-Fi network list To access a list of available Wi-Fi networks, click Networks at the main Wi-Fi screen. At the Available Networks screen, you can: • Click the column headers to sort them in a particular order. • Right click anywhere in this screen to turn the column topics on and off and set options, such as Show Closed Networks and Consolidate Networks.
Stronger signals tend to produce more reliable connections. T-Mobile HotSpot Locator The T-Mobile HotSpot Locator provides you with two ways to easily locate available T-Mobile HotSpot locations. You can now find worldwide locations using the HotSpot Locator. To open the T-Mobile HotSpot Locator, click HotSpot at the main Wi-Fi screen.
You can do partial searches by typing the first few digits in the zip code or area code fields. Updating T-Mobile HotSpot Locator To update the HotSpot Locator: 1. At the main Wi-Fi screen, click Tools > Settings > Update.
Wi-Fi network information To view information about the Wi-Fi network that you are currently connected to, at the main Wi- Fi screen, click Tools > Network Info > Wifi Network. The WiFi Info screen contains two tabs – Network and Device. The Network tab contains the following information: •...
Wi-Fi network security Definitions Encryption Key An encryption key comes in two forms: a WEP key or a WPA Public Shared Key (PSK). It is a "code" used to encrypt data exchanged between an encrypted network and the Connection Manager. You cannot exchange data with an encrypted network without having the appropriate encryption key.
Accessing an encrypted network The Connection Manager currently supports connecting to the following encrypted networks: • WEP-OPEN (Normal Method) • WEP-SHARED • WPA-TKIP • WPA-AES • WPA-PSK TKIP • WPA-PSK AES Before you can successfully connect to an encrypted network, you must obtain the correct encryption key from your IT administrator.
NOTE: No network profile is required to connect to T-Mobile's WPA network. The network profile (tmobile 1x) is built in and you do not need to add a profile or change settings. Changing encryption key for a network profile When a network is added to the Wi-Fi network list, all encryption information is saved with it.
CheckPoint VPN client while the client is in command line mode. What does this mean for CheckPoint VPN users? Essentially, you should keep T-Mobile Connection Manager open only when you have an active connection managed by T-Mobile Connection Manager open.
The NetMotion VPN client maintains a list of applications that are allowed to bypass its VPN tunnel. If your VPN administrator has added T-Mobile Connection Manager to this list, T- Mobile Connection Manager can establish connections without interrupting the operation of the NetMotion client.
Connecting to VPN automatically Connecting to VPN (T-Mobile profile) To set a VPN connection for a T-Mobile profile to automatically launch: 1. At the main Connection Manager screen, click Profiles. The Profiles screen opens. 2. Select the network profile from the left pane for which you want to automate a VPN connection.
7. Repeat steps 2 - 6 for any additional profiles that you want to automatically launch. Connecting to VPN manually To manually connect to VPN, at the main Connection Manager screen, click VPN. Click VPN again to disconnect. V1.1...
Network Profiles Understanding network profiles Network profiles are networks that you have saved at connection time using the auto-connect options or have manually added to the network profile list. Creating network profiles has the following advantages: • You can configure the Connection Manager to automatically connect to a network profile whenever that network is available.
Creating a Wi-Fi network profile To create a Wi-Fi network profile: 1. At the main Wi-Fi screen, click Profiles. The Profiles screen opens. 2. Click Add. 3. Click WiFi on the left pane. 4. Click Add. The WiFi screen opens. This screen lets you configure the Wi-Fi specific settings in the network profile.
Page 36
Profile name Enter a nickname for the network. Connection options This setting controls what the Connection Manager will do when it detects the network you are configuring. There are three options: • Automatic - Select this option if you want the client to automatically connect to this network whenever it is detected.
Editing a network profile To edit an existing network profile: 1. At the main Connection Manager screen, click Profiles. The Profiles screen opens. List of network profiles (left pane) The left pane of the screen contains the list of all the Network Profiles you have defined so far. Also listed here are any Network Profiles that have been pre-configured by your wireless network provider and any profiles that were automatically added when you first connected to a new network.
Removing a network profile To remove a network profile: 1. At the main Connection Manager screen, click Profiles. The Profiles screen opens. 2. Select the network that you want to remove from the list in the left screen pane. 3. Click Remove. 4.
Connection Manager Settings Introduction The Settings screen lets you configure the behavior of the Connection Manager. Among other things, these settings control how the client connects to networks, the sounds it produces, when it retrieves updates, and how it handles conflicting applications. To access the Settings screen, at the main Connection Manager screen, click Tools >...
Application tab The Application tab contains general settings for the Connection Manager. • User interface is always on top When this box is selected, the Connection Manager screens will always appear on top of other application screens. • Enable Splash screen When this box is selected, the Connection Manager will display a splash screen while it loads.
Reset button. • Language settings Select the language you would like the Connection Manager to use from available language options. Sounds tab The Sounds tab lets you tell the Connection Manager to play a sound when various events occur. It also allows you to specify the sounds that the Connection Manager plays. V1.1...
Updates tab The Updates tab lets you specify how often the Connection Manager tries to retrieve updated software, Laptop Stick firmware, and HotSpot location database. It is important to periodically check for and install any updates to enable bug fixes and enhanced functionality. •...
Hardware tab The Hardware tab is a combination of the Rules Engine, Wi-Fi, Mobile, Dialup and Ethernet tabs that were present in previous releases. • Device list This four column table takes up most of the tab's area. It is a list of all the devices connected to your computer that may be used to establish network connections.
VPN tab The VPN tab specifies how the Connection Manager accesses Virtual Private Networks. • Use existing VPN profile Select this option if you want to log in using a supported VPN client that has already been installed on your system AND you want to use a pre-defined login profile for that VPN client.
App Launcher tab The App Launcher tab lets you to select an application to launch automatically when a network connection is established and to specify any additional command line parameters needed to launch that application. Click Add to open the Application Launcher screen. •...
You can still use GSM/GPRS or EDGE if those connections are available to you in a T-Mobile service area, free of charge, but we strongly recommend you leverage the fastest available connection such as 3G or Wi-Fi.
3.31.19.0 required for WPA Sony Ericsson GC89 Built in with T-Mobile Connection Manager ver. 1.7 If installing using a GC89 device you must install the Connection Manager software separately. For assistance please contact T-Mobile Customer Care or visit support.t-mobile.com V1.1...
Frequently asked questions How do I check my data usage? To check your data usage for broadband and Wi-Fi, click Tools > Event History Manager on the Connection Manager screen. You can do the following in this screen: • Double-click on any item in the list to see more information about that event. •...
Profiles button and select a network by double-clicking on it or click the Connect button on that line. Can I move from a T-Mobile HotSpot location to another wireless network without re- configuring my WLAN adapter settings? Yes, you can with Windows XP or Vista as long as the desired networks are configured in Preferred Networks correctly.
Can I roam with the Connection Manager? Yes. The Connection Manager supports both domestic and international roaming for T-Mobile HotSpot subscribers. Be aware that roaming charges may apply. Please refer to the T-Mobile HotSpot Web site for roaming charges. International broadband roaming is available for additional charge.
BSSID set to all zeros. The Connection Manager and the network connection will still function correctly with this error. I purchased an 802.11g WLAN adapter. Will this work on the T-Mobile HotSpot Network? How about 802.11a? 802.11g is backwards compatible with 802.11b.
Micro SD cards. Who can I contact if need assistance with the Connection Manager? T-Mobile HotSpot Customer Service or T-Mobile Technical Support is available to assist you 24 hours a day, seven day a week. For T-Mobile HotSpot and Wi-Fi technical support, call us at 1.877.822.SPOT (7768).
Online Help For additional information, click Help > Help on the Connection Manager screen. T-Mobile Customer Care T-Mobile HotSpot Customer Service is available to assist you 24 hours a day, seven days a week. For Wi-Fi support, call 1.877.822.SPOT (7768).
Safety Information Read the safety information carefully to ensure the correct and safe use of your wireless device. Regulatory Notices UMG181 complies with Parts 15, 22, and 24 of the FCC rules. It has been tested by using a typical PC with a USB port. This USB device must not be located or operated near any other antenna or transmitter.
Page 55
• Container/Vehicle for storing or transporting fuels or chemical products. • Area where the air contains chemical substances and particles (such as granule, dust, or metal powder). • Area indicated with the "Explosives" sign. • Area indicated with the "Power off bi-direction wireless equipment" sign. •...
Page 56
output. Before a device model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.
Need help?
Do you have a question about the webConnect and is the answer not in the manual?
Questions and answers