Troubleshooting - Huawei EC156 User Manual

8. Troubleshooting

If your radio card has abnormal conditions, please refer to the following table.
Common problems
Cannot automatically install the
driver & Dialer tool in the first
time
Cannot install driver successfully
Cannot find the device by Dialer
tool
Cannot search signal from Dialer
tool
Cannot connect to internet by
Dialer tool
Check item
Maybe the computer does not open the
auto run function. Please go to "My
Computer"->CD Rom which name is "Tata
Photon+", open it and run the autorun.exe
manually.
Please try to uninstall it and then install
it again.
Please check whether it can find the
device from Device Manager. If not,
please check whether you can see the CD
"Tata Photon+" from "My Computer". If
so, then eject the CD.
Please check whether the number you
used is activated or not. Please contact
operator whether the parameters are
configured correctly.
Please check whether it can search signal
by Dialer first. Please check whether the
Modem configuration of PC is ok or not.