Troubleshooting - Huawei Mobile Connect Quick Start Manual

Troubleshooting

• If nothing happens when you plug
the modem into your computer, try
using another USB port.
• If you don't see your modem in
the list of devices, try removing
the USB cable and restarting your
computer. Then re-attach the cable
and let Vodafone Mobile Connect Lite
restart.
• If you can't make a data connection,
make sure that your SIM is enabled
for data connections. Contact
Support if you're not sure.
• If you get an error message:
you must be on the Vodafone
network to make a
please check that you are using a
Vodafone SIM card. You can only use
Vodafone Mobile Connect Lite with
Vodafone operators.
• For any other problems, fi rst try the
Help menu in the Vodafone Mobile
Connect Lite main screen.
Error:
connection,
Support
For further help, please visit www.
business.vodafone.com, or call
Vodafone Support on
11
XXX or XXXXXXX.