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Troubleshooting
If you are having a problem with your System,
check this list for a possible solution before calling
for service.
If the following measures do not resolve the
problems:
The System works using a built-in microprocessor.
If buttons are not operative, disconnect the AC
power cord from the wall outlet, wait for a while,
then connect the cord again.
General
Power does not come on.
Connect the AC adapter correctly.
B
The System turns off automatically.
B
Auto power save function is functioning. (page 15)
The buttons do not function.
B
Reset the System. (page 40)
Adjustments or settings are suddenly
canceled before you finish.
B
There is a time limit. Repeat the procedure.
Unable to operate the System from the remote
control.
B
The path between the remote control and the
remote sensor on the System is blocked.
B
Batteries of the remote control are exhausted.
Change the batteries.
No sound is heard.
B
Adjust the volume.
Cancel muting.
B
B
Disconnect the headphones.
38
"--:--" flashes on the display.
B
Set the clock again. (page 14)
No audio output from the digital input terminal
(DIGITAL IN).
B
Connect the devices correctly.
Check to ensure that the digital audio output
B
setting of the connected device is set to "PCM".
iPod operations
iPod does not play.
B
Connect the USB cable correctly.
B
Check the compatibility of your iPod. (page 35)
B
Battery of iPod are exhausted. Charge the
battery of iPod.
B
Reset your iPod after disconnecting it from the
System, unplug the power cord of the System,
and plug it in again. (For details on resetting
your iPod, please visit Apple's official website.)
USB device/CD
Unable to eject a disc.
B
Press [M] until "EJECT" is displayed.
B
If CD-R/CD-RW that is printable on the label
side is used, the disc may not be ejected from
the System due to the label side is sticked to
the System.
The disc/USB device does not play.
B
Connect the USB devices correctly.
B
Turn on the power of the USB audio player.
B
Try using a different USB flash memory device.
Insert the disc with the label side facing you.
B
B
The disc or lens is scratched or dirty. Clean the
disc or lens.
B
Playback is not possible if an audio file is
corrupted.
B
Check whether the audio file format is
supported by the System.
B
The disc is recorded using "packet writing
(UDF file unit)" and cannot be played back.
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