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Zoom 3G+ Modem/Router User Manual

Zoom 3G+ Modem/Router User Manual

3g+ modem/router with wireless-n and phone port
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  • Page 1 3G+ Modem/Router with Wireless-N and Phone Port USER MANUAL...
  • Page 3 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness...

  • Page 4: Table Of Contents

    Telephone Settings ..................41 Call Forwarding ..................42 Call Waiting ....................43 Speed Dial....................44 Working with Text Messages..................45 Using your Modem/Router to Send Text Messages..........45 Working with your Inbox..................47 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 5 The Management Settings Page................48 Using the Configuration Manager's Advanced Program........53 Changing Default Settings .................. 53 Online Help......................54 Launching the Configuration Manager's Advanced Program......54 Configuring Basic Settings ................. 55 The Basic Setup Page.................. 55 Using your 3G+ modem as a Backup ............57 The DHCP Server Page................
  • Page 6 Appendix B: Troubleshooting Tips................92 Appendix C: Front Panel Lights ................96 Appendix D: Registering Your Product and Getting Help........98 Limited Warranty ....................98 CE Declaration of Conformity................100 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 7: Getting Started

    Modem/Router’s configuration and setting up scheduling rules to limit when the Modem/Router may be used. If you have not done the initial setup of your 3G+ Modem/Router with Phone Port, continue on to Chapter 2: Installing the Hardware.

  • Page 8: Installing The Hardware

    Modem/Router‘s LAN ports. 6 Plug the supplied power cube into the Modem/Router, and then into a power outlet. The Modem/Router has completed powering up when the Status light starts blinking. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 9: Resetting The Modem/Router To The Factory Configuration

    Important: Use only the power cube shipped with the Modem/Router. Other power cubes may damage the device 7 Check that the Signal Strength light has changed from red to green or amber. If the light remains red, please go to Troubleshooting your Internet Connection.

  • Page 10: Using The Modem/Router's Configuration Manager

    When the USER’S MAIN MENU opens for the first time, it displays a System Status page that summarizes the current settings and values for your system. If the Status page doesn’t appear, please see Appendix B: Troubleshooting Tips. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 11 On the Toolbar, type admin (the default password) in the System Password field, then click Login. Note: Later, if you change the System Password, you will use the new password to log in. By default the configuration manager is set to English. If you wish to change it to Spanish select Español from the drop down box on the Toolbar Chapter 3: Using the Modem/Router’s Configuration Manager...

  • Page 12: Launching The Configuration Manager's Setup Wizard

    Next to skip this step. Otherwise, to safeguard your configuration, we strongly recommend that you change the login password. On the Setup Login Password page, type the old password in the Old Password field. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 13: Step 2. Setup Time Zone

    Type the new password in the New Password field. Type the new password in the Retype Password field, then click Next. Note: If you forget the new password, you won't have access to the Configuration Manager and will need to restore the device to its factory settings, thus losing any changes you made to your Modem/Router's configuration.

  • Page 14: Step 3. Wan Type Setup

    - Typically you have to request and pay extra for a static IP address, so this is not typically used. • PPPoE – Only use this if you are plugging an ADSL modem into the 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 15 Modem/Router, and if your ADSL service provider uses PPPoE. • PPTP - The Point to Point Tunneling Protocol is more common in corporate environments and most users will not use this setting. • L2TP - The Layer 2 Tunneling Protocol is more common in corporate environments and most users will not use this setting.
  • Page 16 Static Secondary DNS This is the IP address of an alternate Domain Name System (DNS) server. Your service provider supplies this address. Go to on page 21. Step 4. Wireless Settings 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 17 Configuring the Dynamic IP Address The page shown below only appears if you select the Dynamic IP Address button on the Select WAN Type menu. Otherwise skip this section. • Host Name This is the name that identifies your Modem/Router. Some service providers require a host name.
  • Page 18 This is the name assigned by your service provider to identify your service. The Service Name is optional. • Assigned IP Address This is the optional IP address assigned by your service provider. The Assigned IP Address is optional. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 19 Go to on page 21. Step 4. Wireless Settings Configuring PPTP The page shown below only appears if you select the PPTP button on the Select WAN Type menu. Otherwise skip this section. • IP Mode This is the mode used to generate the IP address. Select an option from the dropdown menu, based on your service provider's requirements.
  • Page 20 Only used if Static IP Address is selected as the IP Mode. • Server IP Address/Name This is the name and IP address of the L2TP server. Your service provider supplies this information, if needed. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 21: Step 4. Wireless Settings

    • Wireless Network Name (SSID) is the name of your wireless network. By default, the SSID for the Modem/Router is Zoom-xxxxxx, where xxxxxx is 6 random alphanumeric digits. Your default SSID is printed on the label on the bottom of your unit. You can change the SSID to a name of your choice. The SSID can be up to 32 alphanumeric characters.
  • Page 22 WEP as your Authentication method. When you select WEP from the Authentication dropdown menu, the Encryption field expands, as shown in the following figure. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 23 Field Entry Select WEP Authentication Select WEP Encryption We recommend selecting HEX as the key format as Ascii keys Encryption can have compatibility issues between different devices.. WEP Key 1, 2, 3, Chapter 3: Using the Modem/Router’s Configuration Manager...
  • Page 24 13-ASCII-character key in the space below for future reference, and then enter it in the Key 1 box. — — — — — — — — — — — — — 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 25: Step 5. Summary

    Step 5. Summary The Summary page displays the updated configuration settings for your Modem/Router and lets you accept, change, and test the configured values. To edit your entries, click Back as many times as needed to access the page for the field(s) to be edited, then click Next to continue with your edits or to return to the updated Summary page.

  • Page 26: Step 6. Finish

    To learn how to use the Modem/Router for text messaging go to Chapter 6: Working with Text Messages. In the unlikely event that you want to use the Advanced configuration program to tailor the Modem/Router's configuration to your needs, for 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 27 You may also want to try changing the location of your Modem/Router, for example, by moving it closer to a window. If you are still having problems connecting to the Internet please contact Zoom Technical Support as described in Appendix E: Registering Your Product and Getting Help.

  • Page 28: Connecting Devices Wirelessly To The Modem/Router

    (NOT ad-hoc or peer-to-peer mode). If you need help installing your wireless adapter or setting its mode, refer to the documentation that came with it. After you install the adapter, see the 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 29: Connecting A Windows 7 Computer With Built-In Wireless Capabilities

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 30: Connecting A Windows Vista Computer With Built-In Wireless Capabilities

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 31: Connecting A Windows Xp Computer With Built-In Wireless Capabilities

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 32: Connecting A Macintosh Os X Computer With Built-In Wireless Capabilities

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 33: Connecting A Wireless-Enabled Computer Or Device (Including The Iphone Or Other Cellular Phones, The Ipod Touch, Etc.) To The Modem/Router

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 34: Connecting A Computer With A Wireless Adapter To The Modem/Router

    Wireless Setup page of the Zoom Configuration Manager. For instructions on how to log in to the Zoom Configuration Manager, see page 10. After logging in, select Wireless from the left-hand menu. On the Wireless page you can select a new channel from the drop-down menu.

  • Page 35: Setting Up Your Network Using Wps

    Test your wireless connections. From each desktop or notebook computer that you set up, open your Web browser (for instance, Internet Explorer or Firefox) and try to connect to a familiar Web address. If you connect successfully, you are ready to browse the Web! To disconnect from the current network: On your computer that has a wireless adapter, find the wireless network connection option (similar to the process of adding your computer to the network).

  • Page 36: Method Three

    On the Modem/Router, when the program displays a message that the process succeeded, click SET to keep the Modem/Router from receiving new configuration parameters from another WPS Registrar. Click Save to save the configuration. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 37: Understanding Your Modem/Router's Voice Features

    Understanding your Modem/Router’s Voice Features Most users will just plug their home phone or cordless base station into the Modem/Router’s phone port and begin placing calls over the cellular voice network. This chapter is only for users who want to monitor their incoming, outgoing or missed calls, to setup call waiting or speed dialing, or to setup advanced telephony features.

  • Page 38: Missed Calls

    Missed Calls When you click on Missed Calls on the left hand menu, the following screen appears: 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 39: Received Calls

    This page displays the calls that you missed. Clicking on Refresh updates the screen and clicking on Clear erases the existing missed calls. Received Calls When you click on Received Calls on the left hand menu, the following screen appears: This page displays the calls that you received including the number that called, the starting and ending time of the call, and the call duration.

  • Page 40: Outgoing Calls

    This page displays the calls that you made including the number that you called, the starting and ending time of the call, and the call duration. Clicking on Refresh updates the screen and clicking on Clear erases the existing outgoing calls. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 41: Telephone Settings

    Telephone Settings When you click on Telephone Settings on the left hand menu, the following screen appears: Caller ID Your Modem/Router supports both FSK and DTMF Caller ID. If you are not receiving caller ID on your phone, try changing the setting. Dialing Timeout This is how long the Modem/Router will wait after you press a digit before it starts to dial.

  • Page 42: Call Forwarding

    Note: Call Forwarding must be supported and enabled by your service provider. If your service provider supports call forwarding and you have enabled it on the Modem/Router the Status field will say Activated. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 43: Call Waiting

    Call Waiting When you click on Call Waiting on the left hand menu, the following screen appears: Click the Enable checkbox to enable Call Waiting. If you receive a voice call while you are on another call will receive a beep indicating that there is another call present. Press down on the flash hook of your phone to transfer over to the new call.

  • Page 44: Speed Dial

    You may want to enable the Use # to end dialing command to eliminate this wait time. See Use # to end dialing for more information. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 45: Working With Text Messages

    Working with Text Messages Your 3G+ Modem/Router with Wireless-N and Phone Port can be used to send and receive text messages. This chapter shows you how to use your Modem/Router to send a text message and how to manage your received text messages. This chapter also describes how you can send text messages to your 3G+ Modem/Router’s to...
  • Page 46 Enter the phone number of the person you want to send the text to in the Phone number box. Click Send to send your text message. The Modem/Router will respond with a Sent OK message to let you know the message was sent. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 47: Working With Your Inbox

    Working with your Inbox The Modem/Router will store incoming text messages on your SIM card. From your Inbox you can read, delete, reply, and forward text messages. To access your Inbox, click on Inbox from the left hand menu. The following page appears: To read a text message, click on the message you want to view.

  • Page 48: The Management Settings Page

    Your Modem/Router can be controlled remotely by text messages that approved senders can send to your modem/router’s phone number, which is the same phone number you use when you want to receive voice calls. If an approved user has the 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 49 correct password, that user can check the Internet connection status, connect to the Internet, disconnect from the Internet, or reboot the Modem/Router. Management Settings These commands control how the Modem/Router handles SMS (text-messaging) commands. Remote Management via SMS Click Enable to enable remote control of your Modem/Router using Text messaging by someone with the right Security Key as discussed below.
  • Page 50 WAN Link Up Click Enable if you want the Modem/Router to send a notification message to users in the access control list when an Internet connection is first established. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 51 WAN Link Down Click Enable if you want the Modem/Router to send a notification message to users in the access control list when the Internet connection goes down. Secondary WAN is Up Click Enable if you want the Modem/Router to send a notification message to users in the access control list that the secondary Internet connection has been established.
  • Page 52 You will receive an SMS message back with the status of your Modem/Router. This message will be in the following format: WAN IP [xxx.xxx.xxx.xxx] Network [AT&T] Type [HSUPA] Conn Time [03:45:20] 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 53: Using The Configuration Manager's Advanced Program

    Using the Configuration Manager's Advanced Program Most users will not need to manually set up their Modem/Router. In the unlikely event that you do, you can use the Configuration Manager's Advanced program to change the Modem/Router's default settings. This chapter includes: •...

  • Page 54: Online Help

    Login. Note: If you have changed the System Password, you will use the new password to log in. Click Advanced on the Toolbar to launch the Advanced program. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 55: Configuring Basic Settings

    On the Basic Settings page, click one of the Toolbar buttons (Basic Settings, Forwarding Rules, Security Settings, Advanced Settings, or Toolbox). The corresponding window opens. Each window contains a description of the configuration options at center and a configuration menu on the left pane. Configuring Basic Settings The Basic Settings page lists the four configuration menus on the left pane and provides a description of the configuration menus at center.
  • Page 56 Identifiers assigned by some service providers, if needed. Contact your service provider if this information is missing or refer to Appendix A Mobile Broadband Settings for a list of settings for various providers. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 57: Using Your 3G+ Modem As A Backup

    DSL or Cable connection is active. To get the IP address of your Domain Name server: Go to the Status page from the Zoom Configuration Manager. Locate the Domain Name Server. In the WAN Status column, copy one of the displayed IP addresses (either the primary or secondary DNS IP address).

  • Page 58: The Dhcp Server Page

    You can use the DHCP Server page to configure your DHCP server. If you want to change the default values, please click [HELP], which opens a page that describes each item and the recommended values. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 59: The Wireless Setting Page

    The Wireless Setting Page You can use the Wireless Setting page to configure your wireless LAN setup. By default you Modem/Router ships with wireless security enabled. The Wireless Network Name and Security Key for your unit is printed on the bottom case label. Wireless Function Accept the default, Enable.
  • Page 60 Select AES if you chose WPA2-PSK for the authentication method. Select TKIP if you chose WPA-PSK for the authentication method. In the Security Key field, enter a minimum 8-character key. If you chose a WEP Authentication method: Select WEP. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 61: Wpa2/Wpa Configuration

    Key Format We recommend using Hex because not all Ascii keys are compatible. Hex keys use the numbers 0-9 and the letters A-F. Encryption WEP Key 1, 2, 3, 4 If you selected Hex format and you chose a 128-bit key length, 26 hexadecimal values are required.
  • Page 62 Now you need to set up each of your wireless devices with the Security Key that you entered. See Establishing your Wireless Network on page 28 for instructions on connecting devices to the Modem/Router. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 63: Wep Configuration

    WEP Configuration Wired Equivalent Privacy (WEP) is a basic encryption method that does not offer the security strength of WPA or WPA2. Use this method only if some of your network's wireless devices, such as a gaming console, do not support WPA2/WPA. Important! If you choose to configure your Modem/Router using WEP encryption, then you must configure all devices on your wireless network with the same WEP encryption method and key.

  • Page 64: The Change Password Page

    3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 65: The Virtual Server Page

    sent the outgoing data. Port triggering can also be easier to set up because you do not need to know the IP address of your gaming station. The disadvantage of port triggering is that only 1 host can be accessing the port at one time, so if you have two computers or game stations playing the same game on your network you will need to use a virtual server or DMZ.
  • Page 66 For example, if you have an FTP server (port 21) at 192.168.2.5, a Web server (port 80) at 192.168.2.6, and a game at 192.168.2.7, then you need, at minimum, to specify the following mapping. Service Port Server IP Enable 192.168.2.5 192.168.2.6 5000 192.168.2.7 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 67: The Port Triggering Page

    The Port Triggering Page Port triggering opens an incoming port when your computer is using a specified outgoing port for specific traffic. This provides a way for you to automate setting up a Virtual Server with some applications. You can use the Port Triggering page to configure which packets are allowed access.

  • Page 68: The Miscellaneous Page

    It allows a computer or gaming system to be exposed to unrestricted two-way communication for Internet games, video conferencing, Internet telephony and other special applications. Use caution when using a 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 69: Configuring Security Settings

    DMZ because your firewall no longer protects the computer that is set up as a DMZ. UPnP setting This feature is enabled by default. Games and applications that are UPnP compatible will automatically open ports for you on your Modem/Router. Configuring Security Settings The Security Setting page lists eight configuration menus on the left pane and provides a description of the configuration menus at center.

  • Page 70: Status Page

    Deny all to pass except those that match the specified rules Filtering Rules You can specify eight rules for each direction: inbound or outbound. For each rule, you can define the following: Source IP address 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 71: The Domain Filters Page

    Destination IP address Destination Port Use Rule# For the Source or Destination IP address, you can define a single IP address (4.3.2.1). An empty field implies any IP address. For Destination Port, you can define a single port (80) or a range of ports (1000-1999).

  • Page 72: The Url Blocking Page

    URLs that contain the pre-defined word, sex. Enable Click the checkbox to enable each rule. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 73: The Mac Control Page

    The MAC Control Page You can use the MAC Control page to provide an added layer of security to your Modem/Router. MAC Address control is used to define connection and association rights for clients whose IP and MAC addresses are specified. Click on the HELP button page for a detailed explanation including examples for setting up MAC address control.

  • Page 74: The Vpn-L2Tp Client Page

    Edit and enter the parameters for your network. To enable a PPTP client click the Enable box next to the client you created. To disable the client uncheck the Enable box 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 75: The Miscellaneous Page

    The Miscellaneous Page You can use the Miscellaneous Items page to enable additional security features. Please refer to the online help for details about each of the menu items. Chapter 7: Using the Configuration Manager’s Advanced Program...

  • Page 76: Configuring Advanced Settings

    (UDP) or SMTP(TCP). IP Address for Syslogging Host IP address of the destination where the Sys log will be sent. Click the Enable checkbox to set the IP Address as the destination. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 77: The Dynamic Dns Page

    E-mail alert settings Check Enable if you want to send syslog via email. SMTP Server IP and Port Input the SMTP server IP and port; for example, mail.your_url.com or 192.168.2.100:26. If you do not specify a port number, the port value will be set to 25.

  • Page 78: The Qos Page

    Select a value from the dropdown menu to define the priority level for the local and remote settings. Packets will be serviced based upon the priority level set. For critical applications, select High or Normal. For non-critical 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 79: The Snmp Page

    applications, select Low. High is the default value. Enable Click the Enable checkbox to apply the settings. User Rule# Select a rule from the dropdown menu to indicate when the policy applies. (0) Always is the default value. The SNMP Page You can use the Simple Network Management Protocol (SNMP) page to set up the capability to remotely manage a computer network by polling and setting terminal values and monitoring network events.

  • Page 80: The Routing Table Page

    For static routing, you can specify up to eight routing rules. You can enter the Destination IP address, Subnet Mask, Gateway, Hop for each routing rule. Click the Enable checkbox to activate the routing table entry. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 81: The System Time Page

    The System Time Page You can use the System Time page to set and synchronize your Modem/Router with the local time zone, the Time Server and your PC. Time Zone Select the local time zone from the dropdown menu. Auto-Synchronization Click the Enable checkbox to enable this function.

  • Page 82: The Schedule Rule And Schedule Rule Setting Pages

    On the Schedule Rule Setting page, specify a Rule name, a Policy that defines whether the rule is Active or Inactive, Week Day and the Start Time and End Time for each rule that you are creating. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 83 Click Save for each rule that you create. Click Back to return to the Schedule Rule page. When the Schedule Rule page opens, the rule(s) that you created and saved appear in the Rule Name column. Click Edit to make changes to a scheduled rule. Click Delete to remove a scheduled rule.

  • Page 84: Configuring Toolbox Settings

    The System Information Page You can use the System Information page to view information about your Modem/Router, and to view download, and delete system logs. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 85: The Pin Control Page

    The Pin Control Page Your service provider may provide you with a pin code to protect your SIM card from unauthorized use or you may want to request a pin code from your service provider if you are concerned about your SIM card being removed from your Modem/Router and used with another device without your permission.

  • Page 86: The Ussd Page

    Google or some other search engine: <your service provider name> USSD The Firmware Upgrade Page You can use the Firmware Upgrade page to get the most recent version of the Modem/Router firmware, if available. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 87: The Backup Setting Dialog

    Click Browse to open the location where you saved the Firmware Update file that you downloaded from the Zoom web site or received via email. If you are restoring a saved configuration file, select the file that your configuration is saved in.

  • Page 88: The Miscellaneous Page

    You can use this page to Ping a remote device on your network or to wake up a PC on your network that is in sleep mode. The remote PC must be configured for Wake-on-LAN mode 3G+ Modem/Router with Wireless-N and Phone Port User Manual...

  • Page 89: Appendix A: Mobile Broadband Settings

    Appendix A: Mobile Broadband Settings This chart lists APN, Dialed Number, Username, and Password settings for different providers. If auto-configure did not work you may need to manually enter the settings for your provider. For instructions on how to do this, please refer to Chapter 7: Using the Configuration Manager’s Advanced Program.
  • Page 90 O2 (1) with mobile.o2.co.uk password contract DNS Address O2 (2) *99# OR o2web OR with mobile.o2.co.uk password (if needed): *99***1# faster contract 193.113.200.201 O2 (1) faster, with mobile.o2.co.uk faster password contract 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 91 DNS Address O2 (2) *99# OR faster OR faster, with mobile.o2.co.uk password (if needed): *99***1# o2web contract 193.113.200.201 payandgo.o2.co.uk payandgo payandgo pre-pay Orange orangeinternet user pass Monthly Orange Pay and orangewap Multimedia Orange general.t-mobile.co.uk user pass T-Mobile Tesco prepay.tesco-mobile.com tescowap password Mobile Virgin...

  • Page 92: Appendix B: Troubleshooting Tips

    • The computer connected to the Modem/Router must have it's TCP/IP parameters setup to use DHCP (also called Dynamic IP). Check that your computer is setup to use DHCP. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 93 Modem/Router is plugged into a working power outlet. If the light does not turn on, make sure there is power going to the outlet you are using. If the unit still doesn’t work, contact Zoom Technical Support. See for contact Appendix D information.
  • Page 94 Refer to the documentation that came with the network card if you need help doing this. • Refer to the documentation provided with your network device or contact its manufacturer for assistance. 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 95 Problem When I click on a page I receive a “Modem isn’t Ready! Please check that the SIM card is inserted” error. Solution There are several issues that could cause this problem. Check these items: • Your SIM card is not inserted into the Modem/Router. Please insert your SIM card. •...

  • Page 96: Appendix C: Front Panel Lights

    Signal strength is good Flashing Green Roaming onto another network Quickly Signal strength is good Status Flashing Green Device working normally Green 2/2.5G connection established 2G/2.5G Flashing Green Data being sent over 2/2.5G Network 3G+ Modem/Router with Wireless-N and Phone Port User Manual...
  • Page 97 Green 3G+ connection is established Flashing Green Data being sent over 3G+ Green SMS storage is full Flashing Green You have an unread SMS message Green WAN port is active Flashing Green Data being sent out the WAN port Green Ethernet port is connected Ethernet Ports Flashing Green...

  • Page 98: Appendix D: Registering Your Product And Getting Help

    The one year warranty may be extended only by Zoom as required by local law in the country where this modem is sold by Zoom. This warranty applies to the original end-user purchaser.
  • Page 99 or country to country.

  • Page 100: Ce Declaration Of Conformity

    Directive EN 55022/A1 Class B, 2004/108/EC, 2006/95/EC, and ErP Directive 2009/125/EC via les documents ci-dessous. Ce produit a reçu le marquage CE. Hiermit erklärt Zoom die Übereinstimmung des Gerätes modem mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie EN 55022/A1 Class B, 2004/108/EC, 2006/95/EC, and ErP Directive 2009/125/EC. Dieses Produkt ist das gekennzeichnete CE.
  • Page 101 U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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