Ford MKZ 2010 Owner's Manual
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Summary of Contents for Ford MKZ 2010

  • Page 1: Table Of Contents

    Table of Contents Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo with CDX6/MP3 Auxiliary input jack (Line in) USB port Satellite radio information Navigation system SYNC Climate Controls Dual automatic temperature control Navigation system based climate control Rear window defroster Lights Headlamps...
  • Page 2 Table of Contents Locks and Security Keys Locks Anti-theft system Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac...
  • Page 3 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2009 Ford Motor Company...
  • Page 4: Introduction

    For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
  • Page 5 Introduction Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment We must all play our part in protecting the environment.
  • Page 6 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 7 Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada. To the extent that any law pertaining to Event Data Recording applies to SYNC or its...
  • Page 8 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
  • Page 9 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book.
  • Page 10 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Child Seat Lower Airbag - Side Anchor Child Seat Tether Brake System Anchor Anti-Lock Brake System Parking Brake System Brake Fluid -...
  • Page 11 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Child Safety Door Interior Luggage Lock/Unlock Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...
  • Page 12: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Standard instrument cluster shown; metric cluster similar Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work.
  • Page 13 Instrument Cluster Solid illumination after the engine is started indicates the On Board Diagnostics System (OBD-II) has detected a malfunction. Refer to On board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter.
  • Page 14 Instrument Cluster Airbag readiness: If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound if there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt.
  • Page 15 Instrument Cluster AdvanceTrac /Traction control: Illuminates when the AdvanceTrac /Traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. AdvanceTrac /Traction control off light: Illuminates when the AdvanceTrac /Traction control has been disabled by the driver.
  • Page 16 Instrument Cluster Door ajar (RTT): Illuminates in the message center display when the ignition is in the run position and any door is open. Trunk ajar (RTT): Illuminates in the message center display when the ignition is in the run position and the trunk is open.
  • Page 17: Gauges

    Instrument Cluster GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
  • Page 18: Message Center

    Instrument Cluster Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The FUEL icon and arrow indicates which side of the vehicle the fuel filler door is located.
  • Page 19 Instrument Cluster system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime. Selectable features Reset Press this control to select and reset functions shown in the INFO menu and SETUP menu. Info menu Pressing this control displays the following:...
  • Page 20 Instrument Cluster the same as the average fuel economy display. The running average fuel economy is re-initialized to a factory default value if the battery is disconnected. Average fuel economy (AFE) Select this function from the INFO menu to display your average fuel economy in miles/gallon or liters/100 km.
  • Page 21 Instrument Cluster Trip elapsed drive time Select this function from the INFO menu to display a timer. To operate the Trip Elapsed Drive Time perform the following: 1. Press and release RESET in order to start the timer. 2. Press and release RESET to pause the timer. 3.
  • Page 22 Instrument Cluster The sequence of the system check report is as follows: 1. XXX% OIL LIFE 2. ALL DOORS CLOSED 3. TRUNK CLOSED 4. BLIND SPOT SYSTEM (if equipped) 5. CROSS TRAFFIC SYSTEM (if equipped) 6. BRAKE SYSTEM 7. FUEL LEVEL Oil Life XXX% An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule.
  • Page 23 Instrument Cluster Units (English/Metric) 1. Select this function from the SETUP menu for the current units to be displayed. 2. Press the RESET control to change from English to Metric. Autolamp delay This feature keeps your headlights on for up to three minutes after the ignition is switched off.
  • Page 24 Instrument Cluster Blind spot system (if equipped) The blind spot information system is designed to assist the driver by monitoring the side areas on both sides of the vehicle. 1. Select this function from the SETUP menu to disable the system. 2.
  • Page 25 Instrument Cluster Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Waiting four seconds or pressing the RESET control cycles the message center through each of the language choices. Selectable languages are English, Spanish, or French. 3.
  • Page 26 Instrument Cluster Warnings that return after the ignition key is turned from off to DRIVER DOOR AJAR — Displayed when the driver’s door is not completely closed. PASSENGER DOOR AJAR — Displayed when the passenger side door is not completely closed. REAR LEFT DOOR AJAR —...
  • Page 27 Instrument Cluster REMOVE OBJECTS NEAR PASS SEAT — Displayed when objects are by the passenger seat. After the objects are moved away from the seat, if the warning stays on or continues to come on, contact your authorized dealer as soon as possible. ENGINE OIL CHANGE SOON —...
  • Page 28 Instrument Cluster TO STOP ALARM START VEHICLE — Displayed when the perimeter alarm system is armed and the vehicle is entered using the key on the driver’s side door. In order to prevent the perimeter alarm system from triggering, the ignition must be turned to start before the 12 second chime expires.
  • Page 29: Entertainment Systems

    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 30 Entertainment Systems Setting the clock CLOCK: Press to set the clock. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time– hours and minutes. The clock will then begin from that time. AM/FM Radio / VOL (Power/Volume): Press to turn the radio on/off.
  • Page 31 Entertainment Systems To activate: Press MENU repeatedly until RDS (ON/OFF) appears in the display. Use SEEK to turn RDS ON/OFF. When RDS is OFF, you will not be able to search for RDS equipped stations or view the station name or type. CAT/FLD (Category/Folder): This feature allows you to select from various music categories.
  • Page 32 Entertainment Systems When the system has ejected the CD, the display will read REMOVE CD #. If you do not remove the CD the system will reload the disc. To auto eject all loaded discs– Press and hold . The system will eject all discs and prompt you when to remove them.
  • Page 33 Entertainment Systems SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SAT1, SAT2 and SAT3 modes. TUNE: Turn to go to the next / previous available SIRIUS satellite station. DIRECT: Press DIRECT then enter the desired channel (i.e. 002) using the memory preset buttons (0–9).
  • Page 34 Entertainment Systems SATELLITE RADIO MENU: Press MENU when satellite radio mode is active to access. Press OK to enter into the satellite radio menu. Press SEEK to cycle through the following options: • CATEGORY MENU- Press OK to enter category mode. Press SEEK to scroll through the list of available SIRIUS...
  • Page 35 Entertainment Systems d. DISABLE ALERTS/ENABLE ALERTS: Press OK to enable/disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel. (The system default is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display. The menu listing will display the opposite state. For example, if you have chosen to enable the song alerts, the menu listing will read DISABLE as the alerts are currently on, so your other option is to turn them off.
  • Page 36: Auxiliary Input Jack (Line In)

    Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 37: Play Music Player Using Auxiliary Input

    Entertainment Systems Your vehicle is equipped with an auxiliary input jack (AIJ). The auxiliary input jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity.
  • Page 38: Usb Port

    USB port WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 39 Entertainment Systems Your vehicle is equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation System supplement.
  • Page 40: Satellite Radio Information

    (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
  • Page 41 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 42 Entertainment Systems Radio Display Condition Action Required ACQUIRING Radio requires more No action required. This than two seconds to message should disappear produce audio for shortly. the selected channel. SAT FAULT Internal module or If this message does not clear system failure within a short period of time, present.
  • Page 43: Navigation System

    Entertainment Systems Radio Display Condition Action Required NO SIGNAL Loss of signal from You are in a location that is the SIRIUS satellite blocking the SIRIUS signal or SIRIUS tower to (i.e., tunnel, under an the vehicle antenna. overpass, dense foliage, etc). The system is working properly.
  • Page 44: Climate Controls

    Climate Controls DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) SYSTEM WITH HEATED AND COOLED SEATS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. + Fan speed control: Press to increase the fan speed. Defrost: Distributes outside air through the windshield defroster vents and de-mister vents.
  • Page 45 Climate Controls • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency.
  • Page 46 Climate Controls Passenger heated seat: Press to control the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Passenger cooled seat: Press to control the passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
  • Page 47: Navigation System Based Climate Control

    Climate Controls DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITH HEATED AND COOLED SEATS (NAVIGATION BASED – IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. CLIMATE: Press to control the climate control system through the touch display screen.
  • Page 48 Climate Controls Passenger heated seat: Press to control the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Passenger cooled seat: Press to control the passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
  • Page 49 Climate Controls of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. To return to full automatic mode, press AUTO. TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter.
  • Page 50: Automatic Operation

    Climate Controls VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation supplement for more information on using voice commands with the climate control system. Operating tips • To reduce fog build-up on the windshield during humid weather, select (defrost).
  • Page 51: Rear Window Defroster

    Climate Controls To aid in side window defogging/demisting in cold weather: 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.
  • Page 52: Lights

    Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the low beam headlamps Adaptive headlamps (if equipped) The headlamp beams move in the same direction as the steering wheel to provide more visibility when driving around curves.
  • Page 53 Lights Autolamps - Programmable exit delay Programmable exit delay allows the length of the autolamp exit delay to be changed. To program the auto lamp exit time delay: 1. Start with the ignition in the off position and the headlamp control in the autolamp position.
  • Page 54 Lights WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate the tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 55 Lights • Press and hold the top or bottom of the control until the desired lighting level is reached. • Press and hold the top of the control to the full on position to activate the “dome on” feature. This will turn on the interior courtesy lights. The lights will remain on until the bottom of the control is pressed.
  • Page 56: Turn Signal Control

    Lights For vehicles with halogen headlamps: On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
  • Page 57 Lights INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console. Press the controls to turn on the lamps. Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps.
  • Page 58: Bulb Replacement

    Lights Welcome and farewell lighting are included in the Lincoln white signature color. The transition from signature color to ambient occurs when the key is placed in the ignition and all doors are closed. Farewell lighting occurs when the key is removed from the ignition and the driver door is opened.
  • Page 59 Lights Number of Function Trade number bulbs * Headlamp high beam H11LL * Headlamp low beam (D3S [HID] optional) * Front park/turn signal lamp 3457AK (amber) * Front redundant park lamp 168 NA * Rear sidemarker lamp * Stop/tail lamp Rear turn signal lamp HPC24A * Redundant tail lamp...
  • Page 60 Lights Replacing headlamp bulbs High beam/low beam bulb replacement For driver side replacement of the high beam/low beam bulbs, do the following: 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach over the front bolster and remove the rubber bulb access cover from the headlamp housing.
  • Page 61 Lights 4. Rotate the headlamp bulb counterclockwise and remove the headlamp bulb. 5. Disconnect the electrical connector. Replacing HID headlamp bulbs (if equipped) The low beam headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer.
  • Page 62 Lights Replacing redundant park bulbs 1. Make sure the headlamp switch is in the off position, then open the hood. 2. At the wheel well, remove the press pins from the splash shield, then pull the splash shield back to gain access to the bulbs.
  • Page 63 Lights Replacing front parking lamp/turn signal bulb For driver side replacement of the front parking lamp/turn signal bulb, do the following: WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 64 Lights For passenger side replacement of the front park/turn signal bulb, see your authorized dealer. Replacing stop/tail/turn and side marker bulbs Your vehicle is equipped with a rear lamp that has a stop/tail/turn and side marker lamp module containing integral multiple light emitting diodes (LED).
  • Page 65 Lights Replacing backup lamp/redundant tail lamp The backup lamp and redundant tail lamps are located in the trunk lid. Follow the same steps to replace either lamp. 1. Make sure the headlamp switch is in the off position and open trunk to access the lamp assembly.
  • Page 66 Lights Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the screws from the license plate lamp assembly. 3. Remove bulb socket by turning it counterclockwise. 4. Carefully pull the bulb out from the socket.
  • Page 67: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate toward you to decrease the speed of the wipers. Rain sensing wipers (if equipped): The rain sensing wipers will automatically activate when moisture is present on the windshield and the multi-function...
  • Page 68: Steering Wheel Adjustment

    Driver Controls Windshield washer: Press the end of the stalk: • briefly: causes a single swipe of the wipers without washer fluid. • a quick press and hold: the wipers will swipe three times with washer fluid. • a long press and hold: the wipers and washer fluid will be activated for up to ten seconds.
  • Page 69 Driver Controls WARNING: Never adjust the steering wheel when the vehicle is moving. ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on the visor mirror lamps. Slide-on-rod feature Rotate the visor towards the side window and extend it rearward for additional sunlight coverage.
  • Page 70 Driver Controls Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object. ELECTRONIC COMPASS The compass heading is displayed in the center integrated display (CID). The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna.
  • Page 71 Driver Controls Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. Turn ignition to the on position. 7 8 9 1011 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID.
  • Page 72 Driver Controls 2. To calibrate, press and hold the 7 and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W, etc.).
  • Page 73: Power Windows

    Driver Controls AUXILIARY POWER POINT (12VDC) Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Do not hang any type of accessory or accessory bracket from the plug.
  • Page 74 Driver Controls Press and pull the switches to open and close windows. • Press down (to the first detent) and hold the switch to open. • Pull up (to the first detent) and hold the switch to close. Note: Refer to Opening front windows and moon roof in the Locks and Security chapter.
  • Page 75 Driver Controls • If is pressed during the opening operation, both windows and moon roof movement will stop. Note: The ignition must be in the off position and the accessory delay feature must not be activated in order for this feature to operate. Note: To disable this feature, contact your authorized dealer.
  • Page 76: Mirrors

    Driver Controls WARNING: Do not adjust the mirror while the vehicle is in motion. Automatic dimming interior rear view mirror Your vehicle is equipped with an interior rear view mirror and a driver’s side exterior mirror that have auto-dimming function. The electronic day/night mirrors will change from the normal (high reflective) state to the non-glare (darkened) state when bright lights (glare) reach the interior mirror.
  • Page 77: Speed Control

    Driver Controls Memory feature The power side view mirror positions are saved when doing a memory set and can be recalled using the memory feature. Refer to Memory seat and mirrors in the Seating and Safety Restraints chapter. Heated mirrors Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated.
  • Page 78 Driver Controls 2. Accelerate to the desired speed. 3. Press and release SET + or SET -. 4. Take your foot off the accelerator pedal. 5. The indicator light on the instrument cluster will turn on. Note: • Vehicle speed may vary momentarily when driving up and down a steep hill.
  • Page 79 Driver Controls Turning off speed control To turn off the speed control, Press OFF or turn off the ignition. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased. STEERING WHEEL CONTROLS Radio control features –...
  • Page 80: Moon Roof

    Driver Controls Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press VOL + or −...
  • Page 81 Driver Controls Bounce-back: When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moon roof will automatically open and stop at a prescribed position. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the moon roof will move until the bounce-back position is reached.
  • Page 82 Driver Controls Car2U Home Automation System (if equipped) The Car2U Home Automation System is a universal transmitter located in the driver’s visor that includes two primary features – a garage door opener and a platform for remote activation of devices within the home.
  • Page 83 Driver Controls • Fixed code garage door openers were produced prior to 1996. Fixed code uses the same coded signal every time. It is manually programmed by setting DIP switches for a unique personal code. If you do not know if your garage door opener is a rolling code or fixed code device, open your garage door opener’s remote control battery...
  • Page 84 Driver Controls 2. Go to the garage to locate the garage door opener motor and its “learn” button. You may need a ladder to reach the unit and you may need to remove the unit’s cover or light lens to locate the “learn” button.
  • Page 85 Driver Controls the Erasing the Car2U Home Automation System buttons procedure and then programming all of the devices being used. Fixed code programming Note: Do not program the Car2U system with the vehicle in the garage. Make sure that your key is on and engine off while programming the transmitter.
  • Page 86 Driver Controls 3. To input these positions into the Car2U system, simultaneously press all three Car2U system buttons for a few seconds and then release to put the device into programming mode. The indicator lights will blink slowly. Within 2.5 minutes enter your corresponding DIP switch settings from left to right into your Car2U system by pressing and releasing the buttons corresponding to the settings you circled.
  • Page 87 Driver Controls To erase programming on the Car2U system (individual buttons cannot be erased), use the following procedure: 1. Firmly press the two outside Car2U system buttons simultaneously for approximately 20 seconds until the indicator lights begin to blink rapidly. The indicator lights are located directly above the buttons.
  • Page 88: Keys

    Locks and Security KEYS Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter portion functions as the remote entry transmitter. Your IKTs are programmed to your vehicle;...
  • Page 89: Locks

    Locks and Security POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature attempts to help prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or passenger door trim panel), all the doors will lock, then all doors will automatically unlock reminding...
  • Page 90 Locks and Security Deactivating/activating autolock feature Your vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock sequence, or • using a keypad procedure. •...
  • Page 91 Locks and Security Keyless entry keypad procedure 1. Turn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. Press and hold the 3 • 4. While holding the 3 • 4 press the 7 • 8. 5.
  • Page 92 Locks and Security Power door unlock/lock procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. You must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again.
  • Page 93 Locks and Security CHILDPROOF DOOR LOCKS • When these locks are set, the rear doors cannot be opened from the inside. • The rear doors can be opened from the outside when the doors are unlocked. The childproof locks are located on rear edge of each rear door and must be set separately for each door.
  • Page 94 Locks and Security To open the luggage compartment door (lid) from within the luggage compartment, pull the illuminated “T” shaped handle and push up on the trunk lid. The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
  • Page 95 Locks and Security the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 96 Locks and Security The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position. The battery saver feature will turn off the lamps 30 minutes after the ignition is turned to the off position.
  • Page 97 Locks and Security Opening the trunk Press twice within three seconds to open the trunk. • Ensure that the trunk is closed and latched before driving your vehicle. Failure to properly latch the trunk may cause objects to fall out or block the driver’s rear view. Memory feature (seat and mirrors) The Integrated Keyhead Transmitter (IKT) allows you to recall the memory seat and power mirrors feature.
  • Page 98 Locks and Security 2. Within three seconds press the 3. A tone will be heard when the deactivation is complete. 4. Repeat this procedure for another transmitter if desired. Replacing the battery The integrated keyhead transmitter uses one coin type three-volt lithium battery CR2032 or equivalent.
  • Page 99 Locks and Security Illuminated entry The interior lamps and puddle lamps (if equipped) illuminate when the Integrated Keyhead Transmitter or the keyless entry system keypad is used to unlock the door(s). The illuminated entry system will turn off the lights if: •...
  • Page 100 Locks and Security Deactivating/activating perimeter lamps illuminated entry You may enable/disable this feature by having your vehicle serviced by your authorized dealer. You may also perform the following power door lock sequence to enable/disable the perimeter lamps feature. Note: Before starting, ensure the ignition is in the 1 (off) position and all vehicle doors are closed.
  • Page 101 Locks and Security Battery saver The battery saver will shut off the lamps 30 minutes after the ignition has been turned to the 1 (off) position. • If the dome lamps were turned on using the panel dimmer control, the battery saver will shut them off 30 minutes after the ignition has been turned to the off position.
  • Page 102 Locks and Security 5. The doors will lock then unlock to confirm that your personal entry code has been programmed to the module. Tips: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. •...
  • Page 103: Anti-Theft System

    Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
  • Page 104 Locks and Security Anti-theft indicator The anti-theft indicator is located in the instrument panel cluster. • When the ignition is in the off position, the indicator will flash once every two seconds to indicate the SecuriLock system is functioning as a theft deterrent.
  • Page 105 Locks and Security programmed to your vehicle; only four of these eight keys can be IKTs with remote entry functionality. If your IKTs or standard SecuriLock coded keys are lost or stolen and you don’t have an extra coded key, you will need to have your vehicle towed to an authorized dealer.
  • Page 106 Locks and Security 3. Turn the ignition to the 1 (off) position and remove the first coded key from the ignition. 4. After three seconds but within 10 seconds of turning the ignition to the 1 (off) position, insert the second previously coded key into the ignition.
  • Page 107 Locks and Security Arming the system When armed, this system will respond if unauthorized entry is attempted. When unauthorized entry occurs, the system will flash the turn signal lamps and will sound the horn. The system is ready to arm whenever the key is in the 1(off) position, or is removed from the ignition.
  • Page 108 Locks and Security Disarming the system You can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion of your Integrated Keyhead Transmitter. • Unlocking the doors using the keyless entry keypad (if equipped). •...
  • Page 109: Seating And Safety Restraints

    Seating and Safety Restraints SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 110 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint.
  • Page 111 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint.
  • Page 112 Seating and Safety Restraints WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Adjusting the front power seat WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 113 Seating and Safety Restraints The control is located on the outboard side of the seat cushion. Move the switch in the direction of the arrows to raise or lower the front portion of the seat cushion. Move the switch in the direction of the arrows to raise or lower the rear portion of the seat cushion.
  • Page 114 Seating and Safety Restraints Using the power lumbar support The power lumbar control is located on the outboard side of the seat. Press one side of the control to adjust firmness. Press the other side of the control to adjust softness. Memory seat and mirrors This system allows automatic positioning of the driver seat and...
  • Page 115 Seating and Safety Restraints Heated and cooled seats Heated seats WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 116 Seating and Safety Restraints Cooled seats The cooled seats will only function when the engine is running. To operate the cooled seats: Press once to activate the high cool setting (three indicator lights). Continue pressing to scroll through the other settings; medium cool (two indicator lights), low cool (one indicator light) or off.
  • Page 117 Seating and Safety Restraints To remove an air filter: 1. Remove key from ignition. 2. Push up on the outside rigid edge of the filter and rotate toward the front of the vehicle once tabs are released. • Remove filter. To install a filter: •...
  • Page 118 Seating and Safety Restraints REAR SEATS Second-row adjustable head restraints Your vehicle is equipped with second-row outboard and center head restraints that are vertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position.
  • Page 119 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Raise the head restraint by pulling up on the head restraint. 2. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 120 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Insert and push a tool, such as a large paper clip, into the pin hole located on the side of the guide sleeve and press the adjust/release button, then pull the head restraint...
  • Page 121 Seating and Safety Restraints To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 122 Seating and Safety Restraints To lower the seatback(s), pull the release handle(s) located inside the trunk. Fold the seatback(s) down. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched.
  • Page 123: Safety Restraints

    Seating and Safety Restraints Seat-mounted cup holders and armrest storage compartment To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™ The Personal Safety System™...
  • Page 124 Seating and Safety Restraints How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM).
  • Page 125 Seating and Safety Restraints to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when the occupant is not properly restrained by safety belts or child safety seats and they move forward during pre-crash braking.
  • Page 126 Seating and Safety Restraints Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant’s forward momentum. This helps reduce the risk of force-related injuries to the occupant’s chest by limiting the load on the occupant.
  • Page 127 Seating and Safety Restraints WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided.
  • Page 128 Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 129 Seating and Safety Restraints movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of approximately 5 mph (8 km/h) or more, the combination safety belts will lock to help reduce forward movement of the driver and passengers.
  • Page 130 Seating and Safety Restraints How to disengage the automatic locking mode WARNING: Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by an authorized dealer after any collision to verify that the automatic locking retractor feature for child seats is still working properly.
  • Page 131 Seating and Safety Restraints WARNING: The driver and front passenger safety belt system (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results in deployment of front airbags, seat-mounted side airbags and side air curtains, and safety belt pretensioners.
  • Page 132 Seating and Safety Restraints Belt-Minder The Belt-Minder feature is a supplemental warning to the safety belt warning function. This feature provides additional reminders by intermittently sounding a chime and illuminating the safety belt warning light in the instrument cluster when the driver’s and front passenger’s safety belt is unbuckled.
  • Page 133 Seating and Safety Restraints If... Then... The driver’s and front The Belt-Minder feature will not passenger’s safety belts are activate. buckled before the ignition switch is turned to the on position or less than 1-2 minutes have elapsed since the ignition switch has been turned on...
  • Page 134 Seating and Safety Restraints Reasons given... Consider... “Belts are We design our safety belts to enhance comfort. If uncomfortable” you are uncomfortable - try different positions for the safety belt upper anchorage and seatback which should be as upright as possible; this can improve comfort.
  • Page 135 Seating and Safety Restraints One-time disable If at any time the driver/front passenger quickly buckles then unbuckles the safety belt for that seating position, the Belt-Minder is disabled for the current ignition cycle. The Belt-Minder feature will enable during the same ignition cycle if the occupant buckles and remains buckled for approximately 30 seconds.
  • Page 136: Airbags

    Seating and Safety Restraints 3. For the seating position being disabled, buckle then unbuckle the safety belt nine times at a moderate speed, ending in the unbuckled state. Step 3 must be completed within 50 seconds after the safety belt warning light turns off.
  • Page 137 Seating and Safety Restraints Important supplemental restraint system precautions Airbags DO NOT inflate slowly or gently and the risk of injury from a deploying airbag is greatest close to the trim covering the airbag module. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided.
  • Page 138 Seating and Safety Restraints WARNING: Do not put anything on or over the airbag module. Placing objects on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury. WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint system (SRS) or its fuses.
  • Page 139 Seating and Safety Restraints How does the safety belt pretensioner and airbag supplemental restraint system work? The safety belt pretensioner and airbag SRS are designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates pretensioner activation and airbag inflation.
  • Page 140 Seating and Safety Restraints are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
  • Page 141 Seating and Safety Restraints The front passenger sensing system works with sensors that are part of the front passenger’s seat and safety belt. The sensors are designed to detect the presence of a properly seated occupant and determine if the front passenger’s frontal airbag should be enabled (may inflate) or disabled (will not inflate).
  • Page 142 Seating and Safety Restraints • If the child restraint has been installed and the indicator lamp is not lit, then turn the vehicle off, remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer’s instructions. The front passenger sensing system is designed to enable (may inflate) the front passenger’s frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat.
  • Page 143 Seating and Safety Restraints seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.
  • Page 144 Seating and Safety Restraints • Other passengers pushing or pulling on the seat • Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system.
  • Page 145 Seating and Safety Restraints If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.
  • Page 146 Seating and Safety Restraints WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. WARNING: Do not attempt to service, repair, or modify the airbag SRS, its fuses or the seat cover on a seat containing an airbag.
  • Page 147 Seating and Safety Restraints The fact that the airbags did not inflate in a collision does not mean that something is wrong with the system. Rather, it means the forces were not of the type sufficient to cause activation. Side airbags are designed to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration.
  • Page 148 Seating and Safety Restraints Side-curtain airbag system WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying side air curtain. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.
  • Page 149 Seating and Safety Restraints How does the side air-curtain system work? The design and development of the side air curtain system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
  • Page 150 Seating and Safety Restraints The side air curtains are mounted to the sheet metal above the first and second row seats. In certain lateral collisions, the air curtain and seat-mounted side airbag on the side affected by the collision will be inflated, except that the passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty unbuckled passenger seat or an unbuckled child or small person in the passenger...
  • Page 151 Seating and Safety Restraints Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
  • Page 152: Child Restraints

    Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 153 Seating and Safety Restraints Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Infants or Children weighing 40 lb (18 kg) or Use a child safety seat toddlers less (generally age four or younger) (sometimes called an infant carrier, convertible seat, or toddler seat).
  • Page 154 Seating and Safety Restraints • When possible, always properly restrain children twelve (12) years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by “X”...
  • Page 155 Seating and Safety Restraints WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer.
  • Page 156 Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
  • Page 157 Seating and Safety Restraints Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back.
  • Page 158 Seating and Safety Restraints To reinstall the head restraint, line the posts up in the holes on the seat back with the head restraint strap facing the outside of the vehicle and push down until the head restraint locks into place. Lift gently to ensure it is locked into place.
  • Page 159 Seating and Safety Restraints When installing a child safety seat with combination lap/shoulder belts: • Use the correct safety belt buckle for that seating position. • Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 160 Seating and Safety Restraints 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions.
  • Page 161 Seating and Safety Restraints 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
  • Page 162 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
  • Page 163 Seating and Safety Restraints Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seat back.
  • Page 164 Seating and Safety Restraints Use of inboard lower anchors from the outboard seating positions (center seating use) The lower anchors at the center of the second row rear seat are spaced 460 mm (18 inches) apart. The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center.
  • Page 165 Seating and Safety Restraints point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle.
  • Page 166 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.
  • Page 167 Seating and Safety Restraints both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion, while minimizing slouching.
  • Page 168 Seating and Safety Restraints Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.
  • Page 169 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 170 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 171: Tires, Wheels And Loading

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 172 Tires, Wheels and Loading WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
  • Page 173: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 174 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
  • Page 175 Tires, Wheels and Loading when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, then firmly press the tire gauge onto the valve and measure the pressure.
  • Page 176 Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...
  • Page 177 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
  • Page 178 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your Tire Pressure Monitoring System.
  • Page 179 Tires, Wheels and Loading • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
  • Page 180 Tires, Wheels and Loading • Front-wheel drive (FWD)/All-wheel drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
  • Page 181 Tires, Wheels and Loading Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1.
  • Page 182 Tires, Wheels and Loading Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) 81 mph (130 km/h) 87 mph (140 km/h) 99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h)
  • Page 183 Tires, Wheels and Loading 11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the Safety Compliance Certification Label, which is located on the B-Pillar or the edge of the driver’s door, for the correct tire pressure for your vehicle.
  • Page 184 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
  • Page 185 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 186: Tire Pressure Monitoring System (Tpms)

    Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
  • Page 187 Tires, Wheels and Loading following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: The Tire Pressure Monitoring System is NOT a substitute for manually checking tire pressure.
  • Page 188 Tires, Wheels and Loading To restore the full functionality of the Tire Pressure Monitoring System, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with TPMS in this section. When you believe your system is not operating properly The main function of the Tire Pressure Monitoring System is to warn you when your tires need air.
  • Page 189 Tires, Wheels and Loading Low Tire Pressure Possible Customer Action Required Warning Light cause Flashing Warning Spare tire in Your temporary spare tire is in Light use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality.
  • Page 190: Vehicle Loading

    Tires, Wheels and Loading SNOW TIRES AND CHAINS The original equipment tires on your vehicle have an all-weather tread design to provide traction, handling, and braking performance in year-round driving. You may install snow tires for improved traction when driving in areas with sustained periods of snow or icy driving conditions.
  • Page 191 Tires, Wheels and Loading Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
  • Page 192 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 193 Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.
  • Page 194 Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
  • Page 195 Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
  • Page 196: Trailer Towing

    Tires, Wheels and Loading • A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
  • Page 197 Tires, Wheels and Loading Front-wheel drive (FWD) vehicles: Do not tow the vehicle with the front drive wheels on the ground or transmission damage may occur. It is recommended to tow your vehicle with the front drive wheels on a dolly or with all four (4) wheels off the ground on a car-hauling trailer.
  • Page 198: Driving

    Driving STARTING Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running.
  • Page 199 Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately.
  • Page 200 Driving • Make sure the gearshift is in P (Park). 3. Turn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.
  • Page 201 Driving that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position 3.
  • Page 202 Driving WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA).
  • Page 203: Brakes

    Driving How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat;...
  • Page 204 Driving ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled and the ABS light is on, normal braking is still effective.
  • Page 205: Advancetrac

    Driving WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
  • Page 206 Driving WARNING: If a failure has been detected within the AdvanceTrac system, the “sliding car” icon will illuminate steadily, and you may hear a chime. If equipped with a message center, the vehicle will also indicate a failure with the brake system, have the system serviced by an authorized dealer immediately.
  • Page 207 Driving Traction Control System (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem;...
  • Page 208 Driving Certain adverse driving maneuvers may activate ESC, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces •...
  • Page 209 Driving AdvanceTrac Features “Sliding “Sliding car Control Traction car” off” switch control functions icon icon Illuminated Illuminated Default at during bulb during bulb Enabled Enabled start-up check check Control switch Illuminated pressed Enabled Disabled illuminated solid momentarily Control switch pressed again Enabled Enabled after...
  • Page 210 Driving • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed.
  • Page 211: Transmission Operation

    Driving WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
  • Page 212 Driving N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six.
  • Page 213 Driving To manually downshift the transmission: 1. Move the gearshift lever forward to (-). 2. Release the lever, and it will return to the M position. The transmission will downshift. To manually upshift the transmission: 1. Move the gearshift lever rearward into (+).
  • Page 214: Reverse Sensing System

    Driving REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
  • Page 215 Driving The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.
  • Page 216: Rear-View Camera System

    Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the trunk, provides a video image which appears on the navigation screen of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
  • Page 217 Driving Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage.
  • Page 218 Driving BLIND SPOT INFORMATION SYSTEM (BLIS ) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (three meters) beyond the bumper.
  • Page 219 Driving The BLIS will trigger the alert for vehicles that enter your blind zone from the rear or merge in to the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds.
  • Page 220 Driving Cross traffic alert (CTA) system operation The CTA system warns the driver of approaching vehicles when R (Reverse) is selected and the vehicle is backing out of a front-in parking spot. It sounds a series of tones and flashes the BLIS indicator found on the exterior mirror on the side of the approaching vehicle.
  • Page 221 Driving CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected.
  • Page 222 Driving CTA and Reverse Sensing System (RSS) interaction CTA works along with the Reverse Sensing System (RSS) (if equipped). Become familiar with the warning tones of both systems. BLIS -CTA on/off and disable operation The BLIS and/or the CTA can be turned off via the message center. Turning the BLIS off does not turn off the CTA and vice-versa.
  • Page 223 Driving WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 224 Driving Day and night brightness The BLIS -CTA alert will automatically dim when the headlamp switch is in the parking, on, or autolamp position and night time darkness has been detected by the sun sensor. ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system.
  • Page 225 Driving Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. • Be extremely careful when driving on pavement made slippery by loose sand, water, gravel, snow or ice. If your vehicle goes off the edge of the pavement •...
  • Page 226 Driving WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Emergency maneuvers •...
  • Page 227 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 228 Driving or straight down. Avoid driving crosswise or turning on steep slopes or hills. A danger lies in losing traction, slipping sideways and possibly rolling over. Whenever driving on a hill, determine beforehand the route you will use. Do not drive over the crest of a hill without seeing what conditions are on the other side.
  • Page 229 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 230 Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
  • Page 231: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 232: Hazard Flasher Switch

    Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
  • Page 233: Fuel Pump Shut-Off Switch

    Roadside Emergencies FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.
  • Page 234 Roadside Emergencies Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard Maxi Fuse link maxi rating fuses fuses fuses cartridge fuses Grey Grey — — — Violet Violet — — — Pink Pink — — — — — —...
  • Page 235 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating Driver smart window motor Brake on/off switch, Center high-mounted stop lamp Not used (Spare) Passenger front smart window motor Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights/Illuminated scuff...
  • Page 236 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Backlighting, Puddle lamps AWD module 7.5A Memory modules, Memory seat/mirrors switches SYNC module Electronic finish panel (EFP) radio and climate control buttons module, Navigation display, Center information display, GPS module, Ambient lighting Climate control Not used (Spare) Door locks, Trunk release...
  • Page 237 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Rear park assist, Blind spot monitor system, Rear video camera, AWD Passive anti-theft sensor (PATS) transceiver Not used (Spare) Subwoofer amplifier Radio Not used (Spare) Automatic dimming mirror, Moon roof, Compass, Front windows Electronic stability control, Adaptive headlamps Rain sensor...
  • Page 238 Roadside Emergencies WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. The high-current fuses are coded as follows.
  • Page 239 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 30A* ABS valves — Not used 30A* Heated/cooled seats — Not used — Not used — Not used 15A** Transmission module 10A** Alternator — Not used — Not used 20A* Audio amplifier 20A* Audio amplifier 20A*...
  • Page 240: Changing Tires

    Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating — Not used — Not used G8VA relay Backup lamps G8VA relay Left headlamps G8VA relay A/C clutch G8VA relay Right headlamps 15A** Injectors 15A** 10A** General powertrain components, A/C clutch, back-up lamps 15A** Ignition coils 15A**...
  • Page 241 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 242 Roadside Emergencies • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: •...
  • Page 243 Roadside Emergencies Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) and turn the engine off. Removing the spare tire and jack 1.
  • Page 244 Roadside Emergencies WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.
  • Page 245 Roadside Emergencies 3. Put the jack in the jack locator next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange.
  • Page 246: Wheel Lug Nut Torque

    Bolt size Wheel lug nut torque* ft-lb N•m M12 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 247 Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 248: Jump Starting

    Roadside Emergencies JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 249 Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
  • Page 250 Roadside Emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
  • Page 251 Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 252 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
  • Page 253: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. 2010 MKZ (378)
  • Page 254 Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
  • Page 255 A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 256 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 257 Dearborn, MI 48126 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step 2010 MKZ (378) Owners Guide, 3rd Printing...
  • Page 258 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 259 CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding to both you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
  • Page 260 If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.
  • Page 261: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 262: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
  • Page 263 Cleaning WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
  • Page 264 Cleaning ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
  • Page 265 Cleaning WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination;...
  • Page 266 Cleaning INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel.
  • Page 267 Cleaning • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.
  • Page 268 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 269: Maintenance And Specifications

    Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered.
  • Page 270 Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
  • Page 271: Engine Compartment

    Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Transmission fluid dipstick 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Engine oil dipstick 8. Engine oil filler cap 9.
  • Page 272 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
  • Page 273: Engine Oil

    Maintenance and Specifications To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
  • Page 274 Maintenance and Specifications • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range.
  • Page 275 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 276: Battery

    Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance information. Ford production and Motorcraft replacement oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.
  • Page 277 Maintenance and Specifications WARNING: When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
  • Page 278: Engine Coolant

    Maintenance and Specifications If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
  • Page 279 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application).
  • Page 280 Maintenance and Specifications and new (unused) coolant together in the vehicle. Mixing of engine coolants may harm your engine’s cooling system. The use of an improper coolant may harm engine and cooling system components and may void the warranty. Refer to Maintenance product specifications and capacities in this chapter.
  • Page 281 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
  • Page 282 Maintenance and Specifications Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
  • Page 283 Maintenance and Specifications When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase.
  • Page 284: Fuel Information

    Maintenance and Specifications WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™...
  • Page 285 Maintenance and Specifications clothing and wash skin thoroughly with soap and water. Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation. • Be particularly careful if you are taking “Antabuse” or other forms of disulfiram for the treatment of alcoholism. Breathing gasoline vapors, or skin contact could cause an adverse reaction.
  • Page 286 Maintenance and Specifications • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. Easy Fuel™ “no cap” fuel system Your fuel tank is equipped with an Easy Fuel™...
  • Page 287 Maintenance and Specifications WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™ “no cap” fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol.
  • Page 288 Ask your fuel supplier about gasolines that meet the World-Wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.
  • Page 289 Maintenance and Specifications WARNING: Do not try to pry open or push open the Easy Fuel™ system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle’s fuel tank from a portable fuel container, use the included funnel.
  • Page 290 Maintenance and Specifications The advertised capacity is the amount of the indicated capacity and the empty reserve combined. Indicated capacity is the difference in the amount of fuel in a full tank and a tank when the fuel gauge indicates empty.
  • Page 291 Maintenance and Specifications Keep a record for at least one month and record the type of driving (city or highway). This will provide an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy.
  • Page 292 Maintenance and Specifications • Perform all regularly scheduled maintenance items. Follow the recommended maintenance schedule and owner maintenance checks found in scheduled maintenance information. Conditions • Heavily loading a vehicle may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
  • Page 293 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 294 Maintenance and Specifications government emission standards. The OBD-II system also assists your authorized dealer in properly servicing your vehicle. When the service engine soon indicator illuminates, the OBD-II system has detected a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate.
  • Page 295 Maintenance and Specifications indicate that the vehicle is not ready for I/M testing. To determine if the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing;...
  • Page 296 Maintenance and Specifications BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.
  • Page 297 Maintenance and Specifications 5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7.
  • Page 298: Air Filter(S)

    Maintenance and Specifications Note: Only one ATF fluid specification has been tested and approved for use with the automatic 6-speed: Premium Automatic Transmission fluid. Mercon fluids cannot be used with the automatic 6-speed without damage or voiding warranty. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 299: Part Numbers

    Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 300: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 301 Maintenance and Specifications 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 302 Maintenance and Specifications 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 303: Engine Data

    Maintenance and Specifications ENGINE DATA Engine 3.5L V6 engine Cubic inches Required fuel 87 octane Firing order 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) Ignition system Coil on plug Compression ratio 10.3:1 Engine drivebelt routing 1. Short drivebelt is on first pulley groove closest to engine. 2.
  • Page 304 Maintenance and Specifications IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...
  • Page 305 Maintenance and Specifications The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5.
  • Page 306: Accessories

    GENUINE LINCOLN ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Lincoln Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 307 Accessories Peace of mind Remote start Vehicle security systems Wheel locks For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label).
  • Page 308: Ford Extended Service Plan

    FORD ESP EXTENDED SERVICE PLANS More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage.
  • Page 309 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 310 Ford Extended Service Plan 2010 MKZ (378) Owners Guide, 3rd Printing USA (fus)
  • Page 311: Index

    Index fluid, specification ....300 Selectshift (SST) ....212 Accessory delay ......75 Auxiliary input jack (Line in) ..36 AdvanceTrac ......205 Axle Air cleaner filter ....298–299 lubricant specifications ..300 Air conditioning ......44 automatic temperature control system ......47 Battery ........276 Airbag supplemental restraint acid, treating emergencies ..276 system ....136–137, 145, 148 jumping a disabled battery ..248 and child safety seats ....138...
  • Page 312 (see Speed control) ....77 Child safety seats ......156 Cupholder(s) ......123 attaching with tether Customer Assistance ....231 straps ........164 Ford Extended in front seat ......157 Service Plan ......308 in rear seat ......157 Getting assistance outside the LATCH ........162 U.S. and Canada .....259 recommendations ....154...
  • Page 313 Index Engine ........303 filler funnel ......288 cleaning ........264 filling your vehicle coolant ........278 with fuel ....284, 286, 289 fail-safe cooling .......282 filter, specifications ..283, 299 idle speed control ....276 fuel pump shut-off switch ..233 lubrication specifications ..300 improving fuel economy ..289 refill capacities ......300 octane rating ....287, 303 service points ......271...
  • Page 314 Index fog lamps ........53 headlamps .........52 Ignition .......198, 303 headlamps, flash to pass ..54 Illuminated visor mirror .....69 instrument panel, dimming ..54 interior lamps .....57, 59 Infant seats (see Safety seats) .....156 replacing bulbs ......60 Inspection/maintenance (I/M) LATCH anchors ......162 testing ........294 Lights, warning and indicator ..12 Instrument panel...
  • Page 315 Index locking/unlocking doors ..95–96 opening the trunk .....97 Octane rating ......287 opening the windows ..74, 96 Oil (see Engine oil) ....273 panic alarm .......96 replacement/additional transmitters .......98 replacing the batteries .....98 Parking brake ......204 Reverse sensing system ...214 Parts Roadside assistance ....231 (see Motorcraft parts) ...299 Passenger Occupant Classification Sensor ....124...
  • Page 316 Index SecuriCode keyless entry alignment ........179 system ........101 care ..........175 changing ........240 SecuriLock passive anti-theft system ........103 checking the pressure ....175 inflating ........173 Servicing your vehicle ....269 label .........185 Setting the clock ......30 replacing ........177 Side air curtain ......148 rotating ........179 SOS Post Crash Alert ....151 safety practices .......178 Spark plugs,...
  • Page 317 Index Water, Driving through .....230 Windows Vehicle Identification Number opening using remote entry (VIN) ..........304 system .........74, 96 Vehicle loading ......190 power .........73 Ventilating your vehicle ...201 Windshield washer fluid and wipers ..........67 checking and adding fluid ..272 replacing wiper blades ...272 Warning lights (see Lights) ..12 Wrecker towing ......253 Washer fluid ......272...

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