Ford MKZ 2010 Owner's Manual
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Summary of Contents for Ford MKZ 2010

  • Page 1: Table Of Contents

    Table of Contents Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo with CDX6/MP3 Auxiliary input jack (Line in) USB port Satellite radio information Navigation system SYNC Climate Controls Dual automatic temperature control Navigation system based climate control Rear window defroster Lights Headlamps...
  • Page 2 Table of Contents Locks and Security Keys Locks Anti-theft system Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes AdvanceTrac...
  • Page 3 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2009 Ford Motor Company...
  • Page 4: Introduction

    For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
  • Page 5 Introduction SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury to yourself or others? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed.
  • Page 6 Introduction PERCHLORATE MATERIAL Certain components of this vehicle such as airbag modules, seat belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate. BREAKING-IN YOUR VEHICLE Your vehicle does not need an extensive break-in.
  • Page 7 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 8 Introduction may seek to access the information independently of Ford Motor Company and Ford of Canada. To the extent that any law pertaining to Event Data Recording applies to SYNC or its features, please note the following: Once 911 Assist (if equipped)
  • Page 9 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book.
  • Page 10 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Child Seat Lower Airbag - Side Anchor Child Seat Tether Brake System Anchor Anti-Lock Brake System Parking Brake System Brake Fluid -...
  • Page 11 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Child Safety Door Interior Luggage Lock/Unlock Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...
  • Page 12: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause extensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulbs work.
  • Page 13 Instrument Cluster Solid illumination after the engine is started indicates the On Board Diagnostics System (OBD-II) has detected a malfunction. Refer to On board diagnostics (OBD-II) in the Maintenance and Specifications chapter. If the light is blinking, engine misfire is occurring which could damage your catalytic converter.
  • Page 14 Instrument Cluster Airbag readiness: If this light fails to illuminate when the ignition is turned on, continues to flash or remains on, have the system serviced immediately by your authorized dealer. A chime will sound if there is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety belt.
  • Page 15 Instrument Cluster AdvanceTrac /Traction control: Illuminates when the AdvanceTrac /Traction control is active. If the light remains on, have the system serviced immediately, refer to the Driving chapter for more information. AdvanceTrac /Traction control off light: Illuminates when the AdvanceTrac /Traction control has been disabled by the driver.
  • Page 16 Instrument Cluster Throttle Control/Transmission (RTT): Illuminates in the message center display when a powertrain or a AWD fault has been detected. Contact your authorized dealer as soon as possible. Door ajar (RTT): Illuminates in the message center display when the ignition is in the run position and any door is open.
  • Page 17: Gauges

    Instrument Cluster GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
  • Page 18: Message Center

    Instrument Cluster Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition is in the on position). The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The FUEL icon and arrow indicates which side of the vehicle the fuel filler door is located.
  • Page 19 Instrument Cluster system will also notify you of potential vehicle problems with a display of system warnings followed by a long indicator chime. Selectable features Reset Press this control to select and reset functions shown in the INFO menu and SETUP menu. Info menu Pressing this control displays the following:...
  • Page 20 Instrument Cluster the same as the average fuel economy display. The running average fuel economy is re-initialized to a factory default value if the battery is disconnected. Average fuel economy (AFE) Select this function from the INFO menu to display your average fuel economy in miles/gallon or liters/100 km.
  • Page 21 Instrument Cluster Trip elapsed drive time Select this function from the INFO menu to display a timer. To operate the Trip Elapsed Drive Time perform the following: 1. Press and release RESET in order to start the timer. 2. Press and release RESET to pause the timer. 3.
  • Page 22 Instrument Cluster The sequence of the system check report is as follows: 1. XXX% OIL LIFE 2. ALL DOORS CLOSED 3. TRUNK CLOSED 4. BLIND SPOT SYSTEM (if equipped) 5. CROSS TRAFFIC SYSTEM (if equipped) 6. BRAKE SYSTEM 7. FUEL LEVEL Oil Life XXX% An oil change is required whenever indicated by the message center and according to the recommended maintenance schedule.
  • Page 23 Instrument Cluster Units (English/Metric) 1. Select this function from the SETUP menu for the current units to be displayed. 2. Press the RESET control to change from English to Metric. Autolamp delay This feature keeps your headlights on for up to three minutes after the ignition is switched off.
  • Page 24 Instrument Cluster Blind spot system (if equipped) The blind spot information system is designed to assist the driver by monitoring the side areas on both sides of the vehicle. 1. Select this function from the SETUP menu to disable the system. 2.
  • Page 25 Instrument Cluster Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Waiting four seconds or pressing the RESET control cycles the message center through each of the language choices. Selectable languages are English, Spanish, or French. 3.
  • Page 26 Instrument Cluster Warnings that return after 10 minutes: PARK BRAKE ENGAGED — Displayed when the park brake is engaged. If the warning stays on after the park brake is off, contact your authorized dealer as soon as possible. CHECK BRAKE SYSTEM — Displayed when the brake system needs servicing.
  • Page 27 Instrument Cluster TIRE PRESSURE MONITOR FAULT — Displayed when the Tire Pressure Monitoring System is malfunctioning. If the warning stays on or continues to come on, have the system inspected by your authorized dealer. TIRE PRESSURE SENSOR FAULT — Displayed when a tire pressure sensor is malfunctioning, or your spare tire is in use.
  • Page 28 Instrument Cluster SENSOR BLOCKED SEE MANUAL (if equipped) — Displayed when the blind spot information system/cross traffic alert system sensors are blocked. See Blind Spot Information System (BLIS ) with Cross Traffic Alert in the Driving chapter. VEHICLE COMING FROM LEFT (if equipped) — Displayed when the blind spot information system with cross traffic alert (CTA) system is operating and senses a vehicle.
  • Page 29: Entertainment Systems

    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 30 Entertainment Systems Setting the clock CLOCK: Press to set the clock. The display will read SET TIME. Use the memory preset numbers (0–9) to enter in the desired time– hours and minutes. The clock will then begin from that time. AM/FM Radio / VOL (Power/Volume): Press to turn the radio on/off.
  • Page 31 Entertainment Systems To activate: Press MENU repeatedly until RDS (ON/OFF) appears in the display. Use SEEK to turn RDS ON/OFF. When RDS is OFF, you will not be able to search for RDS equipped stations or view the station name or type. CAT/FLD (Category/Folder): This feature allows you to select from various music categories.
  • Page 32 Entertainment Systems When the system has ejected the CD, the display will read REMOVE CD #. If you do not remove the CD the system will reload the disc. To auto eject all loaded discs– Press and hold . The system will eject all discs and prompt you when to remove them.
  • Page 33 Entertainment Systems SIRIUS: Press repeatedly to access satellite radio mode, if equipped. Press repeatedly to cycle through SAT1, SAT2 and SAT3 modes. TUNE: Turn to go to the next / previous available SIRIUS satellite station. DIRECT: Press DIRECT then enter the desired channel (i.e. 002) using the memory preset buttons (0–9).
  • Page 34 Entertainment Systems SATELLITE RADIO MENU: Press MENU when satellite radio mode is active to access. Press OK to enter into the satellite radio menu. Press SEEK to cycle through the following options: • CATEGORY MENU- Press OK to enter category mode. Press SEEK to scroll through the list of available SIRIUS...
  • Page 35 Entertainment Systems d. DISABLE ALERTS/ENABLE ALERTS: Press OK to enable/disable the satellite alert status which alerts you when your selected songs are playing on a satellite radio channel. (The system default is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display. The menu listing will display the opposite state. For example, if you have chosen to enable the song alerts, the menu listing will read DISABLE as the alerts are currently on, so your other option is to turn them off.
  • Page 36: Auxiliary Input Jack (Line In)

    Auxiliary input jack (Line in) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 37: Play Music Player Using Auxiliary Input

    Entertainment Systems Your vehicle is equipped with an Auxiliary Input Jack (AIJ). The Auxiliary Input Jack provides a way to connect your portable music player to the in-vehicle audio system. This allows the audio from a portable music player to be played through the vehicle speakers with high fidelity.
  • Page 38: Usb Port

    USB port WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 39 Entertainment Systems Your vehicle is equipped with a USB port inside your center console. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation system supplement.
  • Page 40: Satellite Radio Information

    (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
  • Page 41 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 42 Entertainment Systems Radio Display Condition Action Required ACQUIRING Radio requires more No action required. This than two seconds to message should disappear produce audio for the shortly. selected channel. SAT FAULT Internal module or If this message does not system failure clear within a short present.
  • Page 43: Navigation System

    Entertainment Systems Radio Display Condition Action Required NO SIGNAL Loss of signal from You are in a location that the SIRIUS satellite or is blocking the SIRIUS SIRIUS tower to the signal (i.e., tunnel, under vehicle antenna. an overpass, dense foliage, etc).
  • Page 44: Climate Controls

    Climate Controls DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) SYSTEM WITH HEATED AND COOLED SEATS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. + Fan speed control: Press to increase the fan speed. Defrost: Distributes outside air through the windshield defroster vents and de-mister vents.
  • Page 45 Climate Controls • : Distributes air through the instrument panel vents, floor vents, rear seat floor vents and de-mister vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated air to improve cooling performance and efficiency.
  • Page 46 Climate Controls Passenger heated seat: Press to control the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Passenger cooled seat: Press to control the passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
  • Page 47: Navigation System Based Climate Control

    Climate Controls DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITH HEATED AND COOLED SEATS (NAVIGATION BASED – IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. CLIMATE: Press to control the climate control system through the touch display screen.
  • Page 48 Climate Controls Passenger heated seat: Press to control the passenger heated seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information. Passenger cooled seat: Press to control the passenger cooled seat. Refer to Heated and cooled seats in the Seating and Safety Restraints chapter for more information.
  • Page 49 Climate Controls of fog and thin ice. The system will automatically provide outside air to reduce window fogging. Press this button again to return to the previous air flow selection. To return to full automatic mode, press AUTO. TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter.
  • Page 50: Automatic Operation

    Climate Controls VOICE COMMANDS IN CLIMATE MODE Please refer to the Voice commands in climate mode section of the Navigation supplement for more information on using voice commands with the climate control system. Operating tips • To reduce fog build up on the windshield during humid weather, select (defrost).
  • Page 51: Rear Window Defroster

    Climate Controls To aid in side window defogging/demisting in cold weather: 1. Select 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents towards the side windows. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel.
  • Page 52: Lights

    Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the low beam headlamps Adaptive headlamps (if equipped) The headlamp beams move in the same direction as the steering wheel to provide more visibility when driving around curves.
  • Page 53 Lights Autolamps - Programmable exit delay Programmable exit delay allows the length of the autolamp exit delay to be changed. To program the auto lamp exit time delay: 1. Start with the ignition in the off position and the headlamp control in the autolamp position.
  • Page 54 Lights WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate the tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 55 Lights • Press and hold the top or bottom of the control until the desired lighting level is reached. • Press and hold the top of the control to the full on position to activate the “dome on” feature. This will turn on the interior courtesy lights. The lights will remain on until the bottom of the control is pressed.
  • Page 56: Turn Signal Control

    Lights For vehicles with halogen headlamps: On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted.
  • Page 57 Lights INTERIOR LAMPS Dome lamps and map lamps The map lamps are located on the overhead console. Press the controls to turn on the lamps. Your vehicle may also have reading lamps within the rear dome lamp(s). Press the switches on either side of the dome lamp to turn on the lamps.
  • Page 58: Bulb Replacement

    Lights Welcome and farewell lighting are included in the Lincoln white signature color. The transition from signature color to ambient occurs when the key is placed in the ignition and all doors are closed. Farewell lighting occurs when the key is removed from the ignition and the driver door is opened.
  • Page 59 Lights Trade Function Number of bulbs number * Headlamp high beam H11LL * Headlamp low beam (D3S [HID] optional) 3457AK * Front park/turn signal lamp (amber) * Front redundant park lamp 168 NA * Rear sidemarker lamp * Stop/tail lamp Rear turn signal lamp HPC24A * Redundant tail lamp...
  • Page 60 Lights Replacing headlamp bulbs High beam/low beam bulb replacement For driver side replacement of the high beam/low beam bulbs, do the following: 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Reach over the front bolster and remove the rubber bulb access cover from the headlamp housing.
  • Page 61 Lights 4. Rotate the headlamp bulb counterclockwise and remove the headlamp bulb. 5. Disconnect the electrical connector. Replacing HID headlamp bulbs (if equipped) The low beam headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer.
  • Page 62 Lights Replacing redundant park bulbs 1. Make sure the headlamp switch is in the off position, then open the hood. 2. At the wheel well, remove the press pins from the splash shield, then pull the splash shield back to gain access to the bulbs.
  • Page 63 Lights Replacing front parking lamp/turn signal bulb For driver side replacement of the front parking lamp/turn signal bulb, do the following: WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 64 Lights For passenger side replacement of the front park/turn signal bulb, see your authorized dealer. Replacing stop/tail/turn and side marker bulbs Your vehicle is equipped with a rear lamp that has a stop/tail/turn and side marker lamp module containing integral multiple light emitting diodes (LED).
  • Page 65 Lights Replacing backup lamp/redundant tail lamp The backup lamp and redundant tail lamps are located in the trunk lid. Follow the same steps to replace either lamp. 1. Make sure the headlamp switch is in the off position and open trunk to access the lamp assembly.
  • Page 66 Lights Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the screws from the license plate lamp assembly. 3. Remove bulb socket by turning it counterclockwise. 4. Carefully pull the bulb out from the socket.
  • Page 67: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate toward you to decrease the speed of the wipers. Rain sensing wipers (if equipped): The rain sensing wipers will automatically activate when moisture is present on the windshield and the multi-function...
  • Page 68: Steering Wheel Adjustment

    Driver Controls Windshield washer: Press the end of the stalk: • briefly: causes a single swipe of the wipers without washer fluid. • a quick press and hold: the wipers will swipe three times with washer fluid. • a long press and hold: the wipers and washer fluid will be activated for up to ten seconds.
  • Page 69 Driver Controls WARNING: Never adjust the steering wheel when the vehicle is moving. ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on the visor mirror lamps. Slide on rod feature Rotate the visor towards the side window and extend it rearward for additional sunlight coverage.
  • Page 70 Driver Controls Storage compartment Press on the rear edge of the compartment door to open. The storage compartment may be used to secure sunglasses or a similar object. ELECTRONIC COMPASS The compass heading is displayed in the Center Integrated Display (CID).
  • Page 71 Driver Controls Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. Turn ignition to the on position. 7 8 9 1011 3. Press and hold the 7 and 9 radio preset buttons together for approximately five seconds until ZONE XX appears in the CID.
  • Page 72 Driver Controls 2. To calibrate, press and hold the 7 and 9 radio preset buttons together for approximately 10 seconds until CAL appears. Release the buttons. 3. Slowly drive the vehicle in a circle (less than 3 mph [5 km/h]) until the CAL display changes to the direction value (N, S, E, W, etc.).
  • Page 73: Power Windows

    Driver Controls The auxiliary power point is located in the center console utility compartment. Do not use the power point for operating the cigarette lighter element (if equipped). To prevent the fuse from being blown, do not use the power point(s) over the vehicle capacity of 12 VDC/180W.
  • Page 74 Driver Controls Rear Window Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or buffeting noise. This noise can be alleviated by lowering a front window approximately two to three inches. Express down (One Touch Down, Front windows only) Allows the driver and passenger’s window to open fully without...
  • Page 75 Driver Controls direction and move down. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the window will move down until the bounce-back position is reached. Security override To override a bounce-back condition, within two seconds after the window reaches the bounce-back position, pull and hold the switch up and the window will travel up with no bounce-back or pinch protection.
  • Page 76: Mirrors

    Driver Controls the vehicle, the interior rear view mirror and the driver’s side exterior mirror will automatically adjust (darken) to minimize glare. The mirrors will automatically return to the normal state whenever the vehicle is placed in R (Reverse) to ensure a bright clear view when backing up.
  • Page 77: Speed Control

    Driver Controls Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. Blind spot mirrors (if equipped) Your vehicle may be equipped with blind spot information mirrors.
  • Page 78 Driver Controls Note: • Vehicle speed may vary momentarily when driving up and down a steep hill. • If the vehicle speed increases above the set speed on a downhill, you may want to apply the brakes to reduce the speed. •...
  • Page 79 Driver Controls STEERING WHEEL CONTROLS Radio control features – VOL + (Volume): Press to decrease or increase the volume. (Seek): Press to select the previous/next radio station preset, CD track or satellite radio station preset depending on which media mode you are in. MEDIA: Press repeatedly to select: •...
  • Page 80: Moon Roof

    Driver Controls Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press VOL + or −...
  • Page 81 Driver Controls Bounce-back: When an obstacle has been detected in the moon roof opening as the moon roof is closing, the moon roof will automatically open and stop at a prescribed position. This is known as “bounce-back”. If the ignition is turned off (without accessory delay being active) during bounce-back, the moon roof will move until the bounce-back position is reached.
  • Page 82 Driver Controls HOMELINK WIRELESS CONTROL SYSTEM (IF EQUIPPED) The HomeLink Wireless Control System, located on the driver’s visor, provides a convenient way to replace up to three hand-held transmitters with a single built-in device. This feature will learn the radio frequency codes of most transmitters to operate garage doors, entry gate operators, security systems, entry door locks, and home or office lighting.
  • Page 83 Driver Controls 1. Position the end of your hand-held transmitter 1–3 inches (2–8 cm) away from the HomeLink button you wish to program (located on your visor) while keeping the indicator light in view. 2. Simultaneously press and hold both the chosen HomeLink and hand-held transmitter buttons until the HomeLink indicator light changes from a slow to a rapidly blinking light.
  • Page 84 Driver Controls Gate Operator & Canadian Programming During programming, your hand-held transmitter may automatically stop transmitting — not allowing enough time for HomeLink to accept the signal from the hand-held transmitter. After completing Step 1 outlined in the Programming section, replace Step 2 with the following: Note: If programming a garage door opener or gate operator, it is advised to unplug the device during the “cycling”...
  • Page 85 Driver Controls Erasing HomeLink buttons To erase the three programmed buttons (individual buttons cannot be erased): • Press and hold the two outer HomeLink buttons until the indicator light begins to flash-after 20 seconds. Release both buttons. Do not hold for longer that 30 seconds.
  • Page 86: Keys

    Locks and Security KEYS Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter portion functions as the remote entry transmitter. Your IKTs are programmed to your vehicle;...
  • Page 87: Locks

    Locks and Security POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks This feature attempts to help prevent you from locking yourself out of the vehicle if your key is still in the ignition. When you open one of the front doors and you lock the vehicle with the power door lock control (on the driver or passenger door trim panel), all the doors will lock, then all doors will automatically unlock reminding...
  • Page 88 Locks and Security Deactivating/activating autolock feature Your vehicle comes with the autolock features activated; there are four methods to enable/disable this feature: • Through your authorized dealer, • by using a power door unlock/lock sequence, or • using a keypad procedure. •...
  • Page 89 Locks and Security Keyless entry keypad procedure 1. Turn the ignition to the off position. 2. Close all the doors. 3. Enter factory–set 5–digit entry code. 4. Press and hold the 3 • 4. While holding the 3 • 4 press the 7 • 8. 5.
  • Page 90 Locks and Security Power door unlock/lock procedure Before starting, ensure the ignition is in the off position and all vehicle doors are closed. You must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again.
  • Page 91 Locks and Security CHILDPROOF DOOR LOCKS • When these locks are set, the rear doors cannot be opened from the inside. • The rear doors can be opened from the outside when the doors are unlocked. The childproof locks are located on rear edge of each rear door and must be set separately for each door.
  • Page 92 Locks and Security To open the luggage compartment door (lid) from within the luggage compartment, pull the illuminated “T” shaped handle and push up on the trunk lid. The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
  • Page 93 Locks and Security the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 94 Locks and Security The remote entry system activates the illuminated entry feature; this feature turns on the lamps for 25 seconds or until the ignition is turned to the on position. The battery saver feature will turn off the lamps 30 minutes after the ignition is turned to the off position.
  • Page 95 Locks and Security Opening the trunk Press twice within three seconds to open the trunk. • Ensure that the trunk is closed and latched before driving your vehicle. Failure to properly latch the trunk may cause objects to fall out or block the driver’s rear view. Memory feature The Integrated Keyhead Transmitter allows you to recall the memory seat and mirrors feature.
  • Page 96 Locks and Security Replacing the battery The Integrated Keyhead Transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Twist a thin coin in the slot of the IKT near the key ring in order to remove the battery cover.
  • Page 97 Locks and Security The illuminated entry system will turn off the lights if: • the ignition is turned to the on position, • the Integrated Keyhead Transmitter lock control is pressed, or • the vehicle is locked using the keyless entry keypad, or •...
  • Page 98 Locks and Security must complete Steps 1–5 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, wait a minimum of 30 seconds before beginning again. 1. Place the key in the ignition and turn the ignition to the 3 (on) position.
  • Page 99 Locks and Security • The battery saver will shut off the headlamps 10 minutes after the ignition has been turned to the off position. SECURICODE™ KEYLESS ENTRY SYSTEM You can use the keyless entry keypad to: • lock or unlock the doors without using a key.
  • Page 100: Anti-Theft System

    Locks and Security Erasing personal code 1. Enter the factory set 5–digit code. 2. Within five seconds, press the 1 • 2 on the keypad and release. 3. Press and hold the 1 • 2 for two seconds. This must be done within five seconds of completing Step 2.
  • Page 101 Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
  • Page 102 Locks and Security Automatic arming The vehicle is armed immediately after switching the ignition to the off position. The theft indicator will flash every two seconds to act as a theft deterrent when the vehicle is armed. Automatic disarming The vehicle is disarmed immediately after the ignition is turned to the on position.
  • Page 103 Locks and Security Programming spare keys You can program your own Integrated Keyhead Transmitters or standard SecuriLock coded keys to your vehicle. This procedure will program both the engine immobilizer keycode and the remote entry transmitter portion of the IKT to your vehicle. Note: A maximum of eight coded keys can be programmed to your vehicle;...
  • Page 104 Locks and Security 4. After three seconds but within 10 seconds of turning the ignition to the 1 (off) position, insert the second previously coded key into the ignition. 5. Turn the ignition from the 1 (off) position to the 3 (on) position. Keep the ignition in the 3 (on) position for at least three seconds, but no more than 10 seconds.
  • Page 105 Locks and Security Arming the system When armed, this system will respond if unauthorized entry is attempted. When unauthorized entry occurs, the system will flash the turn signal lamps and will sound the horn. The system is ready to arm whenever the key is in the 1(off) position, or is removed from the ignition.
  • Page 106 Locks and Security Disarming the system You can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion of your Integrated Keyhead Transmitter. • Unlocking the doors using the keyless entry keypad (if equipped). •...
  • Page 107: Seating And Safety Restraints

    Seating and Safety Restraints SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 108 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Adjust the seatback to an upright driving/riding position. 2. Raise the head restraint by pulling up on the head restraint. 3. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint.
  • Page 109 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Simultaneously press and hold both the adjust/release button and the unlock/remove button, then pull up on the head restraint.
  • Page 110 Seating and Safety Restraints WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Adjusting the front power seat WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 111 Seating and Safety Restraints The control is located on the outboard side of the seat cushion. Move the switch in the direction of the arrows to raise or lower the front portion of the seat cushion. Move the switch in the direction of the arrows to raise or lower the rear portion of the seat cushion.
  • Page 112 Seating and Safety Restraints Using the power lumbar support The power lumbar control is located on the outboard side of the seat. Press one side of the control to adjust firmness. Press the other side of the control to adjust softness. Memory seat and mirrors This system allows automatic positioning of the driver seat and...
  • Page 113 Seating and Safety Restraints Heated and cooled seats Heated seats WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 114 Seating and Safety Restraints Cooled seats The cooled seats will only function when the engine is running. To operate the cooled seats: Press once to activate the high cool setting (three indicator lights). Continue pressing to scroll through the other settings; medium cool (two indicator lights), low cool (one indicator light) or off.
  • Page 115 Seating and Safety Restraints To remove an air filter: 1. Remove key from ignition. 2. Push up on the outside rigid edge of the filter and rotate toward the front of the vehicle once tabs are released. • Remove filter. To install a filter: •...
  • Page 116 Seating and Safety Restraints REAR SEATS Second-row adjustable head restraints Your vehicle is equipped with second-row outboard and center head restraints that are vertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position.
  • Page 117 Seating and Safety Restraints To adjust the head restraint, do the following: 1. Raise the head restraint by pulling up on the head restraint. 2. Lower the head restraint by pressing and holding the guide sleeve adjust/release button and pushing down on the head restraint. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 118 Seating and Safety Restraints To remove the adjustable head restraint, do the following: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Insert and push a tool, such as a large paper clip, into the pin hole located on the side of the guide sleeve and press the adjust/release button, then pull the head restraint...
  • Page 119 Seating and Safety Restraints To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into the guide sleeve collars. 2. Push the head restraint down until it locks. Properly adjust the head restraint so that the top of the head restraint is even with the top of your head and positioned as close as possible to the back of your head.
  • Page 120 Seating and Safety Restraints To lower the seatback(s), pull the release handle(s) located inside the trunk. Fold the seatback(s) down. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched.
  • Page 121: Safety Restraints

    Seating and Safety Restraints Seat-mounted cup holders and armrest storage compartment To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™ The Personal Safety System™...
  • Page 122 Seating and Safety Restraints How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the Restraints Control Module (RCM).
  • Page 123 Seating and Safety Restraints to the airbag when it begins to inflate. For some occupants, this occurs because they are initially sitting very close to the airbag. For other occupants, this occurs when the occupant is not properly restrained by safety belts or child safety seats and they move forward during pre-crash braking.
  • Page 124 Seating and Safety Restraints Front safety belt energy management retractors The front outboard safety belt energy management retractors allow webbing to be pulled out of the retractor in a gradual and controlled manner in response to the occupant’s forward momentum. This helps reduce the risk of force-related injuries to the occupant’s chest by limiting the load on the occupant.
  • Page 125 Seating and Safety Restraints WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision. WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided.
  • Page 126 Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 127 Seating and Safety Restraints All safety restraints in the vehicle are combination lap and shoulder belts. All of the passenger combination lap and shoulder belts have two types of locking modes described below: Vehicle sensitive mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement.
  • Page 128 This indicates the safety belt is now in the automatic locking mode. How to disengage the automatic locking mode WARNING: Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by an authorized dealer after any collision to verify that the automatic locking retractor feature for child seats is still working properly.
  • Page 129 Seating and Safety Restraints WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the safety belt and increase the risk of injury in a collision. Safety belt pretensioner Your vehicle is equipped with safety belt pretensioners at the driver and front outboard passenger seating positions.
  • Page 130 Seating and Safety Restraints Conditions of operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition illuminates 1-2 minutes and the switch is turned to the on warning chime sounds 4-8 seconds. position...
  • Page 131 Seating and Safety Restraints The Belt-Minder feature uses two different warning chimes. During the first minute of activation, the warning chime will sound once every second. The remaining warning chimes will sound twice every second while the system is activated. If...
  • Page 132 Seating and Safety Restraints The following are reasons most often given for not wearing safety belts (All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare 36700 crashes occur every day. The more events” we drive, the more we are exposed to “rare” events, even for good drivers.
  • Page 133 Seating and Safety Restraints WARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder chime. To do so may adversely affect the performance of the vehicle’s airbag system. One-time disable If at any time the driver/front passenger quickly buckles then unbuckles the safety belt for that seating position, the Belt-Minder is disabled for...
  • Page 134 Seating and Safety Restraints WARNING: While the design allows you to deactivate your Belt-Minder , this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the Belt-Minder system activated for yourself and others who may use the vehicle.
  • Page 135: Airbags

    Seating and Safety Restraints AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) The passenger airbag cover is a seamless design so that you cannot see the boundary around its door. The shaded area in the illustration represents the passenger airbag cover. WARNING: Do not put anything on or over the airbag cover. Placing objects on or over the airbag cover may cause those objects to be thrown by the airbag into your face and torso or may result in a failure of the airbag to inflate properly, both of which could...
  • Page 136 Seating and Safety Restraints WARNING: All occupants of the vehicle, including the driver, should always properly wear their safety belts, even when an air bag supplemental restraint system (SRS) is provided. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position.
  • Page 137 Seating and Safety Restraints Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision.
  • Page 138 Seating and Safety Restraints The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the...
  • Page 139 Seating and Safety Restraints • a readiness light and tone • and the electrical wiring which connects the components • Side curtain airbag system. Refer to Side curtain airbag system later in this chapter. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter.
  • Page 140 Seating and Safety Restraints The front passenger sensing system uses a passenger airbag off or pass airbag off indicator which will light and stay lit to remind you that the front passenger frontal airbag is off. The indicator lamp is located in the center stack of the instrument panel above the climate controls.
  • Page 141 Seating and Safety Restraints • If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat. Pass Airbag Off Occupant Passenger Airbag Indicator Lamp Empty seat Unlit Disabled Small child in child Disabled safety seat or booster Small child with safety...
  • Page 142 Seating and Safety Restraints Pass Airbag Off Objects Passenger Airbag Indicator Lamp Small (i.e. three-ring Unlit Disabled binder, small purse, bottled water) Medium (i.e. heavy Disabled briefcase, fully packed luggage) Empty seat, or small Disabled to medium object with safety belt buckled If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following: •...
  • Page 143 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.
  • Page 144 Seating and Safety Restraints A difficulty with the system is indicated by one or more of the following: • The readiness light (same light for front and side airbag system) will either flash or stay lit. • The readiness light will not illuminate immediately after ignition is turned on.
  • Page 145 Seating and Safety Restraints How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
  • Page 146 Seating and Safety Restraints WARNING: If the side airbag has deployed, the airbag will not function again. The side airbag system (including the seat) must be inspected and serviced by an authorized dealer. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a collision.
  • Page 147 Seating and Safety Restraints Side-curtain airbag system WARNING: Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying side air curtain. Failure to follow these instructions may increase the risk of personal injury in the event of a collision.
  • Page 148 Seating and Safety Restraints How does the side air curtain system work? The design and development of the side air curtain system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group.
  • Page 149 Seating and Safety Restraints The side air curtains are mounted to the sheet metal above the first and second row seats. In certain lateral collisions, the air curtain and seat-mounted side airbag on the side affected by the collision will be inflated, except that the passenger sensing system will deactivate the passenger seat-mounted side airbag if it detects an empty unbuckled passenger seat or an unbuckled child or small person in the passenger...
  • Page 150 Seating and Safety Restraints Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to the Airbag readiness section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
  • Page 151: Child Restraints

    Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 152 Seating and Safety Restraints Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants or Children weighing 40 lb (18 kg) or Use a child safety toddlers less (generally age four or younger) seat (sometimes called an infant carrier, convertible seat, or toddler seat).
  • Page 153 Seating and Safety Restraints Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by “X” LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt Restraint Child anchors anchors LATCH only Type Weight only) (lower tether...
  • Page 154 Seating and Safety Restraints WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer.
  • Page 155 Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
  • Page 156 Seating and Safety Restraints Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back.
  • Page 157 Seating and Safety Restraints To reinstall the head restraint, line the posts up in the holes on the seat back with the head restraint strap facing the outside of the vehicle and push down until the head restraint locks into place. Lift gently to ensure it is locked into place.
  • Page 158 Seating and Safety Restraints • Keep the buckle release button pointing up and away from the safety seat, with the tongue between the child seat and the release button, to help prevent accidental unbuckling. • Place vehicle seat back in upright position. •...
  • Page 159 Seating and Safety Restraints 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions.
  • Page 160 Seating and Safety Restraints 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. 6. Allow the belt to retract to remove slack. The belt will click as it retracts to indicate it is in the automatic locking mode.
  • Page 161 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
  • Page 162 Seating and Safety Restraints Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. The LATCH anchors are located at the rear section of the rear seat between the cushion and seat back, below the locator symbols on the seat back.
  • Page 163 Seating and Safety Restraints Use of inboard lower anchors from the outboard seating positions (center seating use) The lower anchors at the center of the second row rear seat are spaced 460 mm (18 inches) apart. The standardized spacing for LATCH lower anchors is 280 mm (11 inches) center to center.
  • Page 164 Seating and Safety Restraints point called the top tether anchor. Tether straps are available as an accessory for many older safety seats. Contact the manufacturer of your child seat for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in the vehicle.
  • Page 165 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.
  • Page 166 Seating and Safety Restraints both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion, while minimizing slouching.
  • Page 167 Seating and Safety Restraints Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.
  • Page 168 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 169 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 170: Tires, Wheels And Loading

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 171 Tires, Wheels and Loading WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
  • Page 172: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 173 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
  • Page 174 Tires, Wheels and Loading Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.
  • Page 175 Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...
  • Page 176 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
  • Page 177 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your Tire Pressure Monitoring System.
  • Page 178 Tires, Wheels and Loading • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
  • Page 179 Tires, Wheels and Loading • Front Wheel Drive (FWD)/All Wheel Drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
  • Page 180 Tires, Wheels and Loading Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1.
  • Page 181 Tires, Wheels and Loading Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) 81 mph (130 km/h) 87 mph (140 km/h) 99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h)
  • Page 182 Tires, Wheels and Loading 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 ⁄...
  • Page 183 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
  • Page 184 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 185: Tire Pressure Monitoring System (Tpms)

    Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
  • Page 186 Tires, Wheels and Loading following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: The Tire Pressure Monitoring System is NOT a substitute for manually checking tire pressure.
  • Page 187 Tires, Wheels and Loading To restore the full functionality of the Tire Pressure Monitoring System, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with TPMS in this section. When you believe your system is not operating properly The main function of the Tire Pressure Monitoring System is to warn you when your tires need air.
  • Page 188 Tires, Wheels and Loading Low Tire Pressure Possible cause Customer Action Required Warning Light Flashing Warning Spare tire in use Your temporary spare tire is in Light use. Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality.
  • Page 189: Vehicle Loading

    Tires, Wheels and Loading SNOW TIRES AND CHAINS The original equipment tires on your vehicle have an all-weather tread design to provide traction, handling, and braking performance in year-round driving. You may install snow tires for improved traction when driving in areas with sustained periods of snow or icy driving conditions.
  • Page 190 Tires, Wheels and Loading Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
  • Page 191 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 192 Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.
  • Page 193 Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
  • Page 194 Tires, Wheels and Loading WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
  • Page 195: Trailer Towing

    Tires, Wheels and Loading • A final example for your vehicle with 1400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
  • Page 196 Tires, Wheels and Loading Front Wheel Drive (FWD) vehicles: Do not tow the vehicle with the front drive wheels on the ground or transmission damage may occur. It is recommended to tow your vehicle with the front drive wheels on a dolly or with all four (4) wheels off the ground on a car-hauling trailer.
  • Page 197: Driving

    Driving STARTING Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. This position also shuts the engine and all electrical accessories off. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running.
  • Page 198 Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately.
  • Page 199 Driving • Make sure the gearshift is in P (Park). 3. Turn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.
  • Page 200 Driving that assists in starting the engine. After releasing the key from the 4 (start) position, the engine may continue cranking for up to 10 seconds or until the vehicle starts. Note: Cranking may be stopped at any time by turning the key to the off position 3.
  • Page 201 Driving WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Prior to using the engine block heater, follow these recommendations for proper and safe operation: • For your safety, use an outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA).
  • Page 202: Brakes

    Driving How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To clean them, use a dry cloth. Depending on the type of factory installed equipment, your engine block heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your factory installed block heater system does not have a thermostat;...
  • Page 203 Driving ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. Even when the ABS is disabled and the ABS light is on, normal braking is still effective.
  • Page 204: Advancetrac

    Driving WARNING: Always set the parking brake fully and make sure that the gearshift is securely latched in P (Park). WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
  • Page 205 Driving Your vehicle is equipped with the AdvanceTrac system. The AdvanceTrac system provides the following stability enhancement features for certain driving situations: • Traction Control System (TCS), which functions to help avoid drive-wheel spin and loss of traction. • Electronic Stability Control (ESC), which functions to help avoid skids or lateral slides The AdvanceTrac system automatically enables each time the engine is started.
  • Page 206 Driving Traction Control System (TCS) Traction control is a driver aid feature that helps your vehicle maintain traction of the wheels, typically when driving on slippery and/or hilly road surfaces, by detecting and controlling wheel spin. Excessive wheel spin is controlled in two ways, which may work separately or in tandem;...
  • Page 207 Driving Certain adverse driving maneuvers may activate ESC, which include but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces •...
  • Page 208 Driving AdvanceTrac Features “Sliding “Sliding car Control Traction car” off” switch control functions icon icon Illuminated Illuminated Default at during bulb during bulb Enabled Enabled start-up check check Control switch Illuminated pressed Enabled Disabled illuminated solid momentarily Control switch pressed again Enabled Enabled after...
  • Page 209 Driving • improper steering alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. BRAKE-SHIFT INTERLOCK This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless the brake pedal is pressed.
  • Page 210: Transmission Operation

    Driving WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly.
  • Page 211 Driving N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. D (Drive) with Overdrive The normal driving position for the best fuel economy. Transmission operates in gears one through six.
  • Page 212 Driving Overdrive cancel with grade assist is designed to provide optimal gear selection in hilly terrain or mountainous areas. It is recommended that you return to O/D (overdrive mode) on flat terrain to provide the best fuel economy and transmission function. To return to O/D (overdrive mode), move the shift lever back from (M) to D (Drive).
  • Page 213 Driving To manually downshift the transmission: 1. Move the gearshift lever forward to (-). 2. Release the lever, and it will return to the M position. The transmission will downshift. To manually upshift the transmission: 1. Move the gearshift lever rearward into (+).
  • Page 214: Reverse Sensing System

    Driving REVERSE SENSING SYSTEM (IF EQUIPPED) The Reverse Sensing System (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
  • Page 215 Driving The RSS detects obstacles up to six feet (two meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.
  • Page 216: Rear-View Camera System

    Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system, located on the trunk, provides a video image which appears on the navigation screen of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
  • Page 217 Driving Note: If the camera system image is not clear or seems distorted, it may be covered with water droplets, snow, mud or any other substance. If this occurs, clean the camera lens before using the camera system. WARNING: The camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the rearview mirror and the side mirrors for maximum coverage.
  • Page 218 Driving BLIND SPOT INFORMATION SYSTEM (BLIS ) WITH CROSS TRAFFIC ALERT (CTA) (IF EQUIPPED) The BLIS is a convenience feature that aids the driver in assessing whether a vehicle is within an area on either side of the vehicle extending rearward from the outside mirrors to approximately 10 feet (three meters) beyond the bumper.
  • Page 219 Driving The BLIS will trigger the alert for vehicles that enter your blind zone from the rear or merge in to the blind zone from the side. Vehicles that you pass, or a vehicle that enters the blind zone from the front, will trigger the alert only after the vehicle is present in the blind zone for three seconds.
  • Page 220 Driving spot. It sounds a series of tones and flashes the BLIS indicator found on the exterior mirror on the side of the approaching vehicle. Additionally, the message center will display either, VEHICLE COMING FROM RIGHT or VEHICLE COMING FROM LEFT to warn the driver from which direction vehicles are approaching.
  • Page 221 Driving CTA coverage also decreases when parking at shallow angles (refer to figure for approximate zone coverage areas [sensor obstructed to vehicle on left]). CTA detection limitations: Due to the nature of radar technology, there may be certain instances where vehicles entering and exiting the blind spot zones may not be detected.
  • Page 222 Driving CTA and Reverse Sensing System (RSS) interaction CTA works along with the Reverse Sensing System (RSS) (if equipped). Become familiar with the warning tones of both systems. BLIS -CTA on/off and disable operation The BLIS and/or the CTA can be turned off via the message center. Turning the BLIS off does not turn off the CTA and visa versa.
  • Page 223 Driving WARNING: Just prior to the system recognizing a blocked condition and alerting the driver, the number of missed objects will increase. To help avoid injuries, NEVER use the BLIS as a replacement for using the side and rear view mirrors and looking over your shoulder before changing lanes.
  • Page 224 Driving Day and night brightness The BLIS -CTA alert will automatically dim when the headlamp switch is in PARK, ON, or AUTO ON and night time darkness has been detected by the sun sensor. ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) Your vehicle may be equipped with a full-time All Wheel Drive (AWD) system.
  • Page 225 Driving Basic operating principles • Drive slower in strong crosswinds which can affect the normal steering characteristics of your vehicle. • Be extremely careful when driving on pavement made slippery by loose sand, water, gravel, snow or ice. If your vehicle goes off the edge of the pavement •...
  • Page 226 Driving WARNING: If the parking brake is fully released, but the brake warning lamp remains illuminated, the brakes may not be working properly. See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Emergency maneuvers •...
  • Page 227 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 228 Driving Driving on hilly or sloping terrain Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down. Avoid driving crosswise or turning on steep slopes or hills.
  • Page 229 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 230 Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
  • Page 231: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 232: Hazard Flasher Switch

    Assistance, call 1-800-241-3673. Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
  • Page 233: Fuel Pump Shut-Off Switch

    Roadside Emergencies FUEL PUMP SHUT-OFF SWITCH This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.
  • Page 234 Roadside Emergencies Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard Maxi Fuse link maxi rating fuses fuses fuses cartridge fuses Grey Grey — — — Violet Violet — — — Pink Pink — — — — — —...
  • Page 235 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating Driver smart window motor Brake on/off switch, Center high-mounted stop lamp Not used (Spare) Passenger front smart window motor Keypad illumination, Brake shift interlock Turn signal lamps Low beam headlamps (left) Low beam headlamps (right) Courtesy lights/Illuminated scuff...
  • Page 236 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Backlighting, Puddle lamps AWD module 7.5A Memory modules, Memory seat/mirrors switches SYNC module Electronic finish panel (EFP) radio and climate control buttons module, Navigation display, Center information display, GPS module, Ambient lighting Climate control Not used (Spare) Door locks, Trunk release...
  • Page 237 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Rear park assist, Blind spot monitor system, Rear video camera, AWD Passive anti-theft sensor (PATS) transceiver Not used (Spare) Subwoofer amplifier Radio Not used (Spare) Automatic dimming mirror, Moon roof, Compass, Front windows Electronic stability control, Adaptive headlamps Rain sensor...
  • Page 238 Roadside Emergencies WARNING: To reduce risk of electrical shock, always replace the cover to the Power Distribution Box before reconnecting the battery or refilling fluid reservoirs. If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and Specifications chapter. The high-current fuses are coded as follows.
  • Page 239 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 30A* ABS valves — Not used 30A* Heated/cooled seats — Not used — Not used — Not used 15A** Transmission module 10A** Alternator — Not used — Not used 20A* Audio amplifier 20A* Audio amplifier 20A*...
  • Page 240: Changing Tires

    Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating — Not used — Not used G8VA relay Backup lamps G8VA relay Left headlamps G8VA relay A/C clutch G8VA relay Right headlamps 15A** Injectors 15A** 10A** General powertrain components, A/C clutch, back-up lamps 15A** Ignition coils 15A**...
  • Page 241 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 242 Roadside Emergencies • Use more than one dissimilar spare tire at a time • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: •...
  • Page 243 Roadside Emergencies Stopping and securing the vehicle 1. Park on a level surface, set the parking brake and activate the hazard flashers. 2. Place the gearshift lever in P (Park) and turn the engine off. Removing the spare tire and jack 1.
  • Page 244 Roadside Emergencies WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.
  • Page 245 Roadside Emergencies 3. Put the jack in the jack locator next to the tire you are changing. Turn the jack handle clockwise until the wheel is completely off the ground. Note: To avoid structural damage to the vehicle, ensure that the jack is centered between the two markings (1) on the bottom of the rocker flange.
  • Page 246: Wheel Lug Nut Torque

    Bolt size Wheel lug nut torque* lb. ft. N•m M12 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 247 Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
  • Page 248: Jump Starting

    Roadside Emergencies JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 249 Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
  • Page 250 Roadside Emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
  • Page 251 Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 252 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
  • Page 253: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. 2010 MKZ (378)
  • Page 254 Ford Motor Company produces a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
  • Page 255: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 256 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 257 Dearborn, MI 48126 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step 2010 MKZ (378) Owners Guide, 2nd Printing...
  • Page 258 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 259 CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding both to you and Ford of Canada. CAMVAP services are available in all territories and provinces. For more information, without charge or obligation, call your CAMVAP Provincial Administrator directly at 1-800-207-0685.
  • Page 260 If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.
  • Page 261: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 262: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
  • Page 263 Cleaning WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
  • Page 264 Cleaning ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
  • Page 265 Cleaning WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination;...
  • Page 266 Cleaning • Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces. • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens.
  • Page 267 Cleaning WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance of the side airbag in a collision.
  • Page 268 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 269: Maintenance And Specifications

    Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered.
  • Page 270 Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel near the steering column. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood.
  • Page 271: Engine Compartment

    Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Transmission fluid dipstick 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Engine oil dipstick 8. Engine oil filler cap 9.
  • Page 272 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16-A2. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
  • Page 273: Engine Oil

    Maintenance and Specifications CHANGING THE WIPER BLADES 1. Pull the wiper arm away from the vehicle. Turn the blade at an angle from the wiper arm. Press the lock tab to release the blade and pull the wiper blade down toward the windshield to remove it from the arm.
  • Page 274 Maintenance and Specifications 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range.
  • Page 275 Maintenance and Specifications • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not overfill the engine with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by an authorized dealer.
  • Page 276 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 277: Battery

    Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry.
  • Page 278 Maintenance and Specifications WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.
  • Page 279: Engine Coolant

    Maintenance and Specifications • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. RECYCLE ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant should be checked at the intervals listed in scheduled maintenance information.
  • Page 280 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application).
  • Page 281 Maintenance and Specifications • Do not mix coolants. Add the coolant type originally equipped in your vehicle. Refer to Maintenance product specifications and capacities in this chapter. Note: Do not use stop leak pellets or cooling system sealants/additives as they can cause damage to the engine cooling and/or heating systems. This damage would not be covered under your vehicle’s warranty.
  • Page 282 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
  • Page 283 Maintenance and Specifications • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage. • Refer to the chart on the coolant container to ensure the coolant concentration in your vehicle will provide adequate freeze protection at the temperatures in which you drive in the winter months.
  • Page 284: Fuel Information

    Maintenance and Specifications When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the engine will completely shut down, causing steering and braking effort to increase.
  • Page 285 Maintenance and Specifications WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel™ “no cap” fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. WARNING: Automotive fuels can cause serious injury or death if misused or mishandled.
  • Page 286 Maintenance and Specifications splashed on the skin, promptly wash skin thoroughly with soap and water. Consult a physician immediately if you experience an adverse reaction. WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck. Never smoke while refueling.
  • Page 287 Maintenance and Specifications fuel filler nozzle into the fuel system. The Easy Fuel™ system is self-sealing and protected against dust, dirt, water and snow/ice. When fueling your vehicle: 1. Turn the engine off. 2. Open the fuel filler door. 3. Slowly insert the fuel filler nozzle fully into the fuel system. Pump fuel as normal.
  • Page 288 Maintenance and Specifications Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or any other fuel. The use of leaded fuel is prohibited by law and could damage your vehicle.
  • Page 289 Maintenance and Specifications Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components.
  • Page 290 Maintenance and Specifications 1. Locate the white plastic funnel. It is attached to the underside of the spare tire cover or is included with the tire changing tools. 2. Slowly insert the funnel into the Easy Fuel™ system. 3. Fill the vehicle with fuel from the portable fuel container. 4.
  • Page 291 Maintenance and Specifications vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: •...
  • Page 292 Maintenance and Specifications Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel economy. • Idling for long periods of time (greater than one minute) may waste fuel.
  • Page 293 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 294 Maintenance and Specifications WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Illumination of the service engine soon indicator, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power could indicate that the emission control...
  • Page 295 Maintenance and Specifications 4. Driving through deep water—the electrical system may be wet. These temporary malfunctions can be corrected by filling the fuel tank with good quality fuel, properly closing the fuel fill inlet or letting the electrical system dry out. After three driving cycles without these or any other temporary malfunctions present, the service engine soon indicator should stay off the next time the engine is started.
  • Page 296 Maintenance and Specifications The OBD-II system is designed to check the emission control system during normal driving. A complete check may take several days. If the vehicle is not ready for I/M testing, the following driving cycle consisting of mixed city and highway driving may be performed: 15 minutes of steady driving on an expressway/highway followed by 20 minutes of stop-and-go driving with at least four 30-second idle periods.
  • Page 297 Maintenance and Specifications BRAKE FLUID The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.
  • Page 298 Maintenance and Specifications 5. Remove the dipstick, wiping it clean with a clean, dry, lint-free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7.
  • Page 299: Air Filter(S)

    Maintenance and Specifications Note: Only one ATF fluid specification has been tested and approved for use with the automatic 6-speed: Premium Automatic Transmission fluid. Mercon fluids cannot be used with the automatic 6-speed without damage or voiding warranty. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 300: Part Numbers

    Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 301: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 302 Maintenance and Specifications 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 303 Maintenance and Specifications 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 304: Engine Data

    Maintenance and Specifications ENGINE DATA Engine 3.5L V6 engine Cubic inches Required fuel 87 octane Firing order 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) Ignition system Coil on plug Compression ratio 10.3:1 Engine drivebelt routing 1. Short drivebelt is on first pulley groove closest to engine. 2.
  • Page 305 Maintenance and Specifications IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...
  • Page 306 Maintenance and Specifications The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5.
  • Page 307: Accessories

    GENUINE LINCOLN ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Lincoln Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 308 Accessories Peace of mind Remote start Vehicle security systems Wheel locks For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: • When adding accessories, equipment, passengers and luggage to your vehicle, do not exceed the total weight capacity of the vehicle or of the front or rear axle (GVWR or GAWR as indicated on the Safety Compliance Certification label).
  • Page 309: Ford Extended Service Plan

    FORD ESP EXTENDED SERVICE PLANS More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage.
  • Page 310 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 311 Ford Extended Service Plan 2010 MKZ (378) Owners Guide, 2nd Printing USA (fus)
  • Page 312: Index

    Index fluid, specification ....301 Selectshift (SST) ....212 Accessory delay ......75 Auxiliary input jack (Line in) ..36 AdvanceTrac ......204 Axle lubricant specifications ..301 Air cleaner filter ....299–300 Air conditioning ......44 automatic temperature control system ......47 Battery ........277 Airbag supplemental restraint acid, treating emergencies ..277 system ......135, 144, 147 jumping a disabled battery ..248 and child safety seats ....137...
  • Page 313 Index attaching with Customer Assistance ....231 tether straps ......163 Ford Extended in front seat ......156 Service Plan ......309 in rear seat ......156 Getting assistance outside the LATCH ........161 U.S. and Canada .....259 recommendations ....153 Getting roadside assistance ...231 Getting the service Child safety seats - booster you need .........255...
  • Page 314 Index fail-safe cooling .......283 improving fuel economy ..290 idle speed control ....277 octane rating ....288, 304 lubrication specifications ..301 quality ........288 refill capacities ......301 running out of fuel ..247, 289 service points ......271 safety information relating to starting after a collision ..233 automotive fuels .....284 Engine block heater ....200 Fuel pump shut-off switch ..233...
  • Page 315 Index Infant seats interior lamps .....57, 59 replacing bulbs ......60 (see Safety seats) .....155 LATCH anchors ......161 Inspection/maintenance (I/M) testing ........295 Lights, warning and indicator ..12 anti-lock brakes (ABS) ..203 Instrument panel Load limits .........189 cleaning ........265 cluster ........12 Locks lighting up panel autolock ........87 and interior .......54...
  • Page 316 Index replacing the batteries .....96 Reverse sensing system ...214 Parking brake ......203 Roadside assistance ....231 Parts (see Motorcraft parts) ...300 Passenger Occupant Classification Sensor ....122 Safety belts (see Safety restraints) ..121, 124, Power distribution box 126–128 (see Fuses) .......237 Safety Canopy ......144 Power door locks ......87 Safety defects, reporting ..261 Power mirrors ......76...
  • Page 317 Index Setting the clock ......30 tire grades .......171 treadwear ......170, 175 Side air curtain ......147 Towing ........195 SOS Post Crash Alert ....150 recreational towing ....195 trailer towing ......195 Spark plugs, wrecker ........253 specifications .....300, 304 Transmission ......210 Specification chart, brake-shift interlock (BSI) ..209 lubricants ........301 fluid, refill capacities ....301 Speed control ......77...

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