Troubleshooting
Machine Does not Print
Possible Cause
Is the power on?
Is the interface cable properly connected?
Are you using the correct interface cable?
3
Did you connect the interface cable after turn-
ing on the main switch?
Is the machine Online?
Is the specified paper set?
Are there any error messages on the display
panel?
Does the Function Status indicator on the left
side of the Printer key stay red?
Is the Data In Indicator blinking or lit?
Can you print a configuration page?
Can you make a "Print Test Page" from the
printer driver?
20
Solutions
Turn on the machine.
Connect the interface cable properly.
If there are any connectors or screws, make
sure that they are fastened securely.
Be sure to use the correct cable. If the cable is
damaged or worn, replace it with a new one.
Be sure to connect the interface cable before
turning on the main switch.
Bring it Online by pressing [Online].
Set the specified paper in any of the input
trays.
Check the error message, and take the re-
quired action.
Check the error message, and take the re-
quired action.
If it is not, the data does not reach the machine.
Check the printer cable connection.
Also confirm that the printer port settings are
correct.
If you cannot, check the printer cable connec-
tion.
Also confirm that the printer port settings are
correct.
If you cannot, the machine might be out of or-
der. Contact your sales or service representa-
tive.