Troubleshooting - Intermec Oracle-Ready CK31 Quick Start Manual

5 Type the port number that the Oracle host uses and press
Enter. The port number you use should be specified by the
Network Administrator.
6 From the Emulation menu, tap the TE 2000 emulation mode
you want to use.
7 Press Enter until you return to the Main Menu and then tap
Exit Menus.
8 Press Y and then type
prompt to return to the TE 2000 main screen.
The TE screen now displays your new TE 2000 choice and you
are connected to the Oracle server.

Troubleshooting

Use the next table to help troubleshoot some common problems
you may experience with the CK31.
Problem
You press I to turn on the
CK31 and nothing happens.
You see a battery critically low
( ) icon on the status bar.
You use your stylus to tap the
screen and nothing happens.
Oracle-Ready CK31 Handheld Computer Quick Start Guide
at the Enter Password
cr52401
Possible Solution
The battery may be discharged.
Replace the battery with a spare
charged battery or charge the
battery and try again.
Make sure the backlight is turn
on. Press E.
Replace the battery immediately
with a fully charged battery or
place the CK31 with the battery
installed in a communications or
charging dock.
Recalibrate your touch screen.
To open the calibration
application, go to Start > Touch
Calibrate. Follow the directions
on the screen.
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