Ricoh UC5 Operator's Manual page 40

Problem:
Try the following:
If none of the above resolves your problem you can send a description
of the error to the ZipRip web site. Please include all details such as
PC specification, Operating System, Application and version being
used as well as a detailed account of the error and any preceding events
that might have led to it. www.ziprip.com
UC 5 connected via optional network interface does not
respond.
a) Reset the network interface.
b) Check connections to the network interface.
c) Make sure that the configuration for the network inter-
face port is referencing the correct network interface.
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