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Q:
Missing Tabs in the Printer Properties dialogue box.
A:
There are two possible causes for this problem:-
1. corrupt UC5 driver installation
2. corrupt Windows Operating System file(s)
First try resolving the problem by reinstalling the UC5 drivers. If this
does not solve the problem then you will need to reinstall the Windows
Operating System.
WHY?
A:
Certain printer installations can overwrite or modify some of the Win-
dows Operating System files used by the UC5 drivers. As a result some
of the dialogue boxes go missing. By restoring the Operating System
files back to the original version the Dialogue Boxes reappear and work
as normal.
Q.:
The image is in the wrong position on your JP5800.
A:
The UC5 is currently set to offset an A4 image to the centre of an A3
page. This works for the JP5000 but on the JP5800 the UC5 shifts the
image and so does the Digital duplicator resulting in the image being
put right off the A4 page. To solve this problem when cutting an A4
master insert an A3 sheet of paper into the paper feed tray and the
image will be placed in the middle of the A3 which is the correct posi-
tion when you insert the A4 paper.
Q:
I keep getting a time out error printing from Windows 95.
A:
Increase the time out settings within the printer driver. These are found
under the details tabs in the properties window. Set "not selected" to
300 seconds. Set "transmission retry" to 9999 seconds.
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