Thecus N4100 User Manual

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Thecus N4100
IP Storage Appliance
User's Manual

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Summary of Contents for Thecus N4100

  • Page 1 Thecus N4100 IP Storage Appliance User’s Manual...
  • Page 2: About This Manual

    All information in this manual has been verified carefully to ensure the correctness of its contents. In case of error, please provide us with your feedback. Thecus Technology Corp. reserves the right to modify the contents of this manual without notice.
  • Page 3: Table Of Contents

    Disks Information Screen.................. 15 RAID Information Screen .................. 16 RAID Configuration Screen................16 Folder Screen ....................18 Access Control Setup ..................20 Nsync screen ....................22 How to Add a Nsync Task................23 How to set up Nsync Target on N4100 ............. 24...
  • Page 4 Thecus N4100 IP Storage Appliance How to set up Nsync Target on Other Device........... 24 How to set up secure transfer between two N4100s......... 25 Network Menu....................26 Network Configuration Screen ................26 Service Screen ....................27 FTP Screen....................... 27 Accounts Menu.....................
  • Page 5 Thecus N4100 IP Storage Appliance Hard Drive Replacement ..................50 Hard Drive Damage ..................50 Replacing a Hard Drive..................50 RAID 5 Auto-Rebuild..................51 Appendix B: Setting IP Addresses ............... 52 Windows XP ......................52 Mac OS X ......................54 Appendix C: RAID Basics..................
  • Page 6: Chapter 1: Introduction

    The N4100 offers data mobility with a disk roaming feature that lets you hot swap working hard drives for use in another N4100, securing the continuity of data in the event of hardware failure. The N4100 allows data consolidation and sharing between Windows (SMB/CIFS), UNIX/Linux, and Apple OS X environments.
  • Page 7: Unpacking

    Thecus N4100 IP Storage Appliance Unpacking Before unpacking the Thecus N4100 check that the package is not damaged. Items in the package include: • Thecus N4100 IP Storage Appliance • Power cord • RJ45 cable • Accessory bag containing keys, disk tray screws, and front panel screw.
  • Page 8: Chapter 2: Hardware Overview

    Thecus N4100 IP Storage Appliance Chapter 2: Hardware Overview The front and back panels of the Thecus N4100 feature the device’s hardware interface and connections. The Front Panel The Thecus N4100’s front panel has the device’s controls, indicators, and hard disk trays.
  • Page 9: Hard Disk Tray

    Thecus N4100 IP Storage Appliance Hard Disk Tray The Thecus N4100’s hard disk trays each have a lock, a latch, and two indicators. Lock The tray lock lets you physically secure the HDD with accessory keys. Latch Use the latch to open and remove or close and secure the tray.
  • Page 10: Chapter 3: Installing & Connecting

    3. Slide the new HDD into the tray and fasten the screws. (Photos 3 and 4) 4. Insert the HDD and tray back into the Thecus N4100 until it snaps into place and lock it with a key if desired.
  • Page 11: Making Connections

    2. Connect the provided power cord into the universal power socket on the back panel. Plug the other end of the cord into a surge protector socket. (Step 2) 3. Press the power button on the front panel to power on the Thecus N4100.(Step 3)
  • Page 12: Checking System Status

    Thecus N4100 IP Storage Appliance Checking System Status After making connections on the Thecus N4100 and powering up, check whether the system status is ok or has trouble by observing indicators on the front panel and HDD trays. System Status OK The system status is OK if: 1.
  • Page 13: Chapter 4: First Time Setup

    Overview Once the hardware is installed, physically connected to your network, and powered on, you can now configure the Thecus N4100 so that it is accessible to your network users. Follow the steps below for initial software setup. Installation Wizard 1.
  • Page 14 5. Login with the default administrator account and password. The default account and password are both “admin”. 6. Name your N4100 system and configure the network IP address. If you have a DHCP server on your network, you can configure the N4100 to automatically obtain an IP address from the DHCP server. You...
  • Page 15 Thecus N4100 IP Storage Appliance 7. Enable the services you wish to make publicly accessible. The N4100 offers FTP Server. 8. Refer to the following chart and select the hard disk configuration that best suits your usage model. Setup Options...
  • Page 16 Thecus N4100 IP Storage Appliance 9. Change the default administrator password. 10. Finished! Access the current N4100 administrator webpage by pressing the “Start Browser” button. You can also configure another N4100 at this point.
  • Page 17: Chapter 5: System Management (For Administrator)

    Thecus N4100 IP Storage Appliance Chapter 5: System Management (for Administrator) When the system is setup and you are connected to a network, you can configure and manage the network through an internet browser such as Windows Internet Explorer. Login To access the Login webpage: 1.
  • Page 18: Status Menu

    The Disk Information screen can also be found in the Disks item in Storage menu. CPU loading Displays current CPU workload of N4100 Up time Shows how long the system has been running. Disk Slot Indicates disk location.
  • Page 19: System Information Screen

    Thecus N4100 IP Storage Appliance System Information Screen From Status menu, choose Info item, and the System Information screen appears. You can change the system information that appears on the Login page by entering the new information here and pressing Apply to confirm.
  • Page 20: Storage Menu

    Thecus N4100 IP Storage Appliance Storage Menu The Storage menu provides disk information and allows you to configure RAID and sharing. Disks Information Screen From the Storage menu, choose the Disks item and the Disks Information screen appears. A disk information line would be blank if the disk slot is empty.
  • Page 21: Raid Information Screen

    Thecus N4100 IP Storage Appliance RAID Information Screen From the Storage menu, choose the RAID item, and the RAID Information screen appears. The information displayed includes total memory capacity, RAID status, and the current RAID setting. To configure your RAID settings, press the Config button and the RAID Configuration screen appears.
  • Page 22 Thecus N4100 IP Storage Appliance Disk Settings With the Disk settings you can select stripe size and choose which disks are RAID disks or the Spare Disk as well as enter a name for each disk. Stripe size This sets the stripe size to maximize performance of sequential files in a storage volume.
  • Page 23: Folder Screen

    Thecus N4100 IP Storage Appliance How to Add a Spare Disk You can add a spare disk after you already have a RAID set up. Note: You can only add a spare disk for RAID 5 level. In the RAID Configuration screen add to the Spare check box of the disk you wish to add.
  • Page 24 Thecus N4100 IP Storage Appliance Add Folder Screen In the Folder screen press Add button and the Add Folder screen appears. This screen allows you to add a folder. After entering the information, press Apply to add the new folder.
  • Page 25: Access Control Setup

    List (ACL). The ACL lets you determine which users and groups have access to which folders, as well as the level of their access. Set up the ACL as follows: 1. Login to the Thecus N4100 software. Select the Folder item from the Storage menu, and the Folder screen appears.
  • Page 26 Thecus N4100 IP Storage Appliance 4. With the group or user selected, press one of the buttons from the three access level columns at the top. The group or user then appears in that column and has that level of access to the Folder.
  • Page 27: Nsync Screen

    Nsync screen You can backup a share folder to another N4100 (Target) or any FTP server for safe keeping as long as you have appropriate access right on that target. When using Nsync between two N4100, you have the option to transmit files securely between two N4100s.
  • Page 28: How To Add A Nsync Task

    From the Storage menu, choose the Nysnc item, and the NSync Information screen appears. Click on Add button, and Add Nsync Task screen appears. Manufacturer Select whether the target is a Thecus Product (eg. N4100) or FTP server. Target Server IP The IP address of your target server...
  • Page 29: How To Set Up Nsync Target On N4100

    How to set up Nsync Target on Other Device If you selected “Other Device” when setting up your Nsync task, N4100 will use FTP protocol to back up the share folder. Please make sure there is a folder named “nsync”, and the Auth ID has writable permission in...
  • Page 30: How To Set Up Secure Transfer Between Two N4100S

    Thecus N4100 IP Storage Appliance How to set up secure transfer between two N4100s On the target N4100, from the Storage menu, choose the Target item, and the Secure Transfer Setting screen appears. Secure Transfer To enable or disable Secure Transfer.
  • Page 31: Network Menu

    Thecus N4100 IP Storage Appliance Network Menu Use the Network menu to make network configuration settings and as well as service support settings. Network Configuration Screen From the Network menu, choose LAN 1 or LAN2, and the Network Configuration screen appears. This screen displays the network parameters of the system.
  • Page 32: Service Screen

    FTP Screen From the Network menu, choose the FTP item, and the FTP server setting screen appears. The N4100 can act as a FTP server, enabling users to download and upload files with their favorite FTP client programs. Enable or Disable FTP support.
  • Page 33: Accounts Menu

    If you have a Windows Active Directory Server(ADS) or Windows NT server to handle the domain security in your network, you can simply enable the ADS/NT support feature; the N4100 will connect with the ADS/NT server and get all the information of the domain users and groups automatically.
  • Page 34: Users Screen

    Thecus N4100 IP Storage Appliance Users Screen From the Accounts menu, choose Users item, and the Local User Configuration screen appears. This screen allows you to configure local user settings. If you change any of these items, press Apply to confirm your settings.
  • Page 35: Groups Screen

    Thecus N4100 IP Storage Appliance Groups Screen From the Accounts menu, choose Groups item, and the Local Groups Configuration screen appears. This screen allows you to make local group settings. If you change any of these items, press Apply to confirm your settings.
  • Page 36: System Menu

    Thecus N4100 IP Storage Appliance System Menu Use the System menu to configure administrative tasks. Notification Configuration Screen From the System menu, choose the Notification item, and the Notification Configuration screen appears. This screen lets you make settings for notification in case of system problems. If you change any of these items, press Apply to confirm your settings.
  • Page 37: System Logs Screen

    Thecus N4100 IP Storage Appliance System Logs Screen From the System menu, choose the Logs item and the System Logs screen appears. This screen lets you configure and manage system logs, which provide a history of system usage. A description of each item follows: I<<...
  • Page 38: Configuration Management Screen

    From the System menu, choose the Factory Default item and the Reset to Factory Default screen appears. Press Apply to reset the Thecus N4100 to factory default settings. WARNING: Resetting to the factory default erases all data on the disks.
  • Page 39: Firmware Upgrade Screen

    Thecus N4100 IP Storage Appliance Firmware Upgrade Screen From the System menu, choose the Firmware Upgrade item and the Firmware Upgrade screen appears. A description of each item follows: Firmware Find a firmware configuration file with the Browse button and press Apply to upgrade the firmware.
  • Page 40: Reboot & Shutdown Screen

    Thecus N4100 IP Storage Appliance Reboot & Shutdown Screen From the System menu, choose Reboot & Shutdown item, and the Shutdown/Reboot System screen appears. A description of each item follows: Reboot Reboots the system Shutdown Shuts down the system Logout Screen From the System menu, choose the Logout item and the Logout screen appears.
  • Page 41: Language Menu

    Thecus N4100 IP Storage Appliance Language Menu Choose the Language menu and the Change Language screen appears. This screen allows you to select the language for the system menus. Choose a language from the pull down menu and press Apply to confirm your setting.
  • Page 42: Thecus Ip Storage Monitor

    Thecus N4100 IP Storage Appliance Thecus IP Storage Monitor To keep an eye on N4100, administrators can install Thecus IP Storage Monitor included in the CD on their Windows desktop. The Monitor will alert administrators when things go wrong. 1. Insert the installation CD into your CD-ROM drive (host PC must have connection to the above network).
  • Page 43 3. The Application will start and automatically detect all Thecus IP storage products on your network. Select the N4100 that you like to monitor, or you can direct input IP address that you like to monitor. Administrator can also select “Enter Device IP” option and enter the IP address of the Thecus IP storage device into text field.
  • Page 44 6. When system detects an error, system tray icon will turn red or orange. Note: When the system tray icon is Red that means there is a system error on the N4100 you are monitoring. When the system tray icon is orange that means the connection is lost from the Monitor to the N4100.
  • Page 45: Chapter 6: System Usage (For Users)

    Mapping a Network Drive (Windows) You can map share folders on the Thecus N4100 so you can access them through the My Computer folder in Windows. You can connect to the shared network folders on the Thecus N4100 as follows: 1.
  • Page 46 Thecus N4100 IP Storage Appliance 3. The Map Network Drive… window appears. 4. Assign a Drive letter for the share folder. 5. Use the Browse button to find the folder over your network, or enter the folder name you wish to connect to or its IP address.
  • Page 47: Mapping A Network Drive (Apple Os X)

    Thecus N4100 IP Storage Appliance Mapping a Network Drive (Apple OS X) For most shared computers or servers you can locate and connect using the Finder Network browser. If you can’t locate the computer or server, you may be able to find it by typing its network address in the Connect to Server dialog.
  • Page 48 Thecus N4100 IP Storage Appliance 3. Follow the onscreen instructions to enter your user name and password and select server volumes or shared folders. The screen to the right shows SMB/CIFS Filesystem Authentication for Windows. 4. Press OK and the SMB Mount (Windows) screen appears.
  • Page 49: Using Webdisk

    Thecus N4100 IP Storage Appliance Using WebDisk The Thecus N4100 provides a WebDisk function that allows you to access the system over the Internet from any browser. 1. Make sure that WebDisk Support or Secure WebDisk Support is enabled in the Service Support screen in the system’s Network menu.
  • Page 50 Thecus N4100 IP Storage Appliance 5. The folder’s page appears displaying files and folders. Name Displays the names of folders and files. Size Shows the size of folders and files. Type Displays the type of folders and files. Modified Shows the time of most recent modification of folders and files.
  • Page 51: Windows Xp Data Backup

    4. Click next and in the Backup Type, Destination, and Name page specify a back up location using the Browse button. 5. Find and select the drive that specifies your N4100 system as your backup destination and click Next. 6. Click next to display the wizard’s final page and click Finish to start backing up.
  • Page 52: Mac Os X Backup Utilities

    Thecus N4100 IP Storage Appliance Mac OS X Backup Utilities The Mac OS X does not include any backup software, However, there are a number of backup solutions available for the Mac OS X, including: iBackup, Psyncx, iMSafe, Rsyncx, Folder Synchronizer...
  • Page 53: Forgotten Network Ip Address Or Password

    Forgotten Network IP Address If you forget your network IP address you can use the setup wizard to retrieve the IP of your N4100. 1. Start the Setup Wizard, it will automatically detect all Thecus IP storage products on your network. If none are found, please check your connection and refer to the Troubleshooting Guide at the back of the N4100 User’s Manual.
  • Page 54: Error Detection

    3. A beeping sound from the system means the same as the Error LED. Solving Problems When the system detects an error as above: 1. Login to the Thecus N4100 browser based software. 2. Go to the System menu and choose Logs item. 3. The System Log screen appears.
  • Page 55: Hard Drive Replacement

    2. Unscrew the damaged HDD from the tray and put it aside. 3. Slide the new HDD into the tray and fasten the screws. 4. Insert the HDD and tray back into the Thecus N4100 until it snaps into place and lock it with a key if desired.
  • Page 56: Raid 5 Auto-Rebuild

    Thecus N4100 IP Storage Appliance RAID 5 Auto-Rebuild RAID 5 on Thecus N4100 provides an auto-rebuild function. 1. When a hard disk fails the system beeps and/or an email notification is sent to specified receivers. 2. Check the hard disk error LEDs to see which disk has failed.
  • Page 57: Appendix B: Setting Ip Addresses

    Thecus N4100 IP Storage Appliance Appendix B: Setting IP Addresses Windows XP 1. Begin by clicking the Start button at the bottom left of the screen, point to Settings and select Control Panel. Select Network Connections. 2. Click on the Network Connection icon.
  • Page 58 Thecus N4100 IP Storage Appliance 6. Select Using the following IP address. Type the IP address, e.g. 192.168.1.69. Type the Subnet mask, 255.255.255.0.
  • Page 59: Mac Os X

    Thecus N4100 IP Storage Appliance Mac OS X 1. Go to the Apple menu and select System Preferences. 2. Under Internet and Network, select Network. 3. Change the Show pop-up option to Built-in Ethernet. 4. For Location, choose Automatic (or give this connection a name).
  • Page 60: Appendix C: Raid Basics

    Thecus N4100 IP Storage Appliance Appendix C: RAID Basics This appendix discusses basic information about RAID and settings. RAID Introduction A Redundant Array of Independent Disks (RAID) is an array of several hard disks that provide data security and high performance. A RAID system accesses several hard disks simultaneously, which improves I/O performance over a single hard disk.
  • Page 61: Raid Overview

    Thecus N4100 IP Storage Appliance RAID Overview The standard RAID system levels are 0, 1, 3, and 5. Stripe Size You write data in stripes across the multiple hard disks of a RAID. Since multiple disks are accessed at the same time, disk striping enhances performance.
  • Page 62: Choosing A Raid Level

    Thecus N4100 IP Storage Appliance Choosing a RAID Level The Thecus N4100 supports standard RAID levels 0, 1, and 5. You choose a RAID level when you create a system volume. The factors for selecting a RAID level are: •...
  • Page 63: Raid 0

    Thecus N4100 IP Storage Appliance RAID 0 RAID 0 is best suited for applications that need high bandwidth but do not require a high level of data security. The RAID 0 level provides the best performance of all the RAID levels, but it does not provide data redundancy.
  • Page 64: Raid 1

    Thecus N4100 IP Storage Appliance RAID 1 RAID 1 mirrors all data from one hard disk drive to a second one hard disk drive, providing complete data redundancy. However, the cost of data storage capacity is doubled. Segment One Segment Two...
  • Page 65: Raid 5

    Thecus N4100 IP Storage Appliance RAID 5 RAID 5 offers data security and good performance. It is best suited for networks that perform many small I/O transactions at the same time, as well as applications that require data security such as office automation and online customer service.
  • Page 66: Appendix D: Active Directory

    Microsoft calls Active Directory a "namespace" where names can be resolved. ADS Benefits ADS lets the N4100 integrate itself with the existing ADS in an office environment. This means the N4100 is able to recognize your office users and passwords on the ADS server. Other major benefits ADS support provides include.
  • Page 67: Appendix E: Specifications

    Rebuild new hard drives by inserting HDD to an existing RAID system Hot Swap Hard drives can be removed and inserted on the fly and the N4100 still provides service during swapping Client Platform Windows 98/ME/NT/2000/XP UNIX/Linux/BSD (by SMB/CIFS) Apple OS X (by SMB/CIFS)
  • Page 68 Thecus N4100 IP Storage Appliance GNU GENERAL PUBLIC LICENSE Version 2, June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
  • Page 69 Thecus N4100 IP Storage Appliance For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code.
  • Page 70 Thecus N4100 IP Storage Appliance a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program"...
  • Page 71 Thecus N4100 IP Storage Appliance a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in...
  • Page 72 Thecus N4100 IP Storage Appliance your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program...
  • Page 73 Thecus N4100 IP Storage Appliance making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a...
  • Page 74 Thecus N4100 IP Storage Appliance the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions.
  • Page 75 Thecus N4100 IP Storage Appliance integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system;...
  • Page 76 Thecus N4100 IP Storage Appliance 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation;...
  • Page 77 Thecus N4100 IP Storage Appliance END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.
  • Page 78 Thecus N4100 IP Storage Appliance Also add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode: Gnomovision version 69, Copyright (C) year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY;...

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