Guarantee - CONCORD Transformer X-BAG User Manual

_ GUArANTEE

The guarantee begins on the day of purchase. The guarantee period corresponds to the
statutory warranty period in the end-user's country concerned. At the manufacturer's
discretion, the guarantee shall cover rectification, replacement or a price reduction.
The guarantee is valid for the original purchaser only. In the event of any defect, claims
can not be considered unless the specialist dealer is notified of the fault as soon as it
occurs for the first time. If the specialist dealer is unable to remedy the problem himself,
he must return the product to the manufacturers together with details of the complaint,
official proof of purchase and the purchase date. The manufacturers assume no liability
for faulty goods that they did not supply.
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The guarantee does not apply where:
• the product has been modified;
• the product is not brought back to the specialist dealer complete with
proof of purchase within 14 days of the defect occurring;
• the defect was caused by improper usage or maintenance or due to
anything else deemed to be the fault of the user, in particular failure to
comply with the instructions for use;
• repairs have been carried out on the product by third parties;
• the defect was caused as the result of an accident.
• the serial number has been damaged or removed
The guarantee makes no provision for any alteration or deterioration to the product that
is incurred through normal usage (wear and tear). The period of guarantee shall not be
extended by any remedial measures carried out by the manufacturers in the event of a
claim.
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