Accu-Chek Aviva Owner's Booklet page 48

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Technical Information
non‑Warranty Service Policy
Roche Diagnostics Non‑Warranty Service Policy applies to meters where the above warranty has not become effective, has
become inapplicable, or has expired. Roche Diagnostics will replace, at its option, meters returned to it for a service charge (not
to exceed $35). Replacement will be with the same or similar product. Replacement meters will be warranted for a period of
90 days from shipment under a limited warranty providing for replacement of parts and labor at no charge.
Warranty and Service Instructions
All requests for return of ACCU‑CHEK Aviva meters under the above warranty or service policy must be made to the ACCU‑CHEK
Customer Care Service Center. You will be mailed a return authorization label, which must be affixed to your carton for shipping
the system to Roche Diagnostics. Cartons received without this label will be returned to you at your expense.
Customers experiencing difficulties should review the troubleshooting information in Chapter 7 of this booklet. Further inquiries
should be directed to the ACCU‑CHEK Customer Care Service Center.
Be sure to fill out and mail the Warranty Card that comes with the ACCU‑CHEK Aviva Plus system.
WarnIng
CAUTION – A RESTRICTED LICENSE LIMITS USE OF THE ACCU‑CHEK AVIVA PLUS SYSTEM IN THE UNITED STATES – READ
CAREFULLY THE LIMITATIONS RECITED BELOW.
Limited License
The ACCU‑CHEK Aviva Plus system (meter, including the code key, and test strips) and its use are protected by U.S. Patent Nos.
6,645,368 (expires 22‑December‑2017); 5,366,609 (expires 8‑June‑2013); 5,352,351 (expires 8‑June‑2013); 7,276,146
(expires 4‑October‑2022); 7,276,147 (expires 4‑October‑2022); 7,407,811 (expires 9‑May‑2020); 7,452,457 (expires
2‑May‑2026); 7,488,601 (expires 1‑February‑2026); 7,494,816 (expires 29‑December‑2019); 7,569,126 (expires
28‑December‑2026); and 7,604,721 (expires 12‑August‑2026). A license to use the ACCU‑CHEK Aviva Plus system is required
until the expiration of the last‑to‑expire patent listed above and is only granted when the ACCU‑CHEK Aviva meter is used with
the ACCU‑CHEK Aviva Plus test strips and ACCU‑CHEK Aviva Plus code keys.
ACCU‑CHEK Aviva Plus test strips are provided with a specifically matched ACCU‑CHEK Aviva Plus code key. These test strips
and code keys are specifically manufactured for operation with the ACCU‑CHEK Aviva meter. Use of other test strips with an
unmatched code key or even with the matched code key supplied by another manufacturer may prevent or impair the proper
function of the ACCU‑CHEK Aviva Plus system.
Using the ACCU‑CHEK Aviva Plus system indicates your acceptance of the restricted license to use the ACCU‑CHEK Aviva Plus
system only with ACCU‑CHEK Aviva Plus test strips and the corresponding ACCU‑CHEK Aviva Plus code key. Further, if you have
purchased an ACCU‑CHEK Aviva monitoring kit or an ACCU‑CHEK Aviva meter that includes this restricted license, then this
restricted license applies regardless of any additional offers found in ACCU‑CHEK Aviva Plus test strip packages. If you do not
agree to the terms and conditions of the restricted license, you may return, at the place of purchase, the unused ACCU‑CHEK
Aviva Plus system for a full refund. If you have any questions, please call the ACCU‑CHEK Customer Care Services Center at
1‑800‑858‑8072.
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