La Crosse 2800 Series Frequently Asked Questions Manual
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La Crosse 2800 Series Frequently Asked Questions Manual

La Crosse 2800 Series Frequently Asked Questions Manual

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2800 Series Frequently Asked Questions
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Hardware Display/Sensor Issues
Weather Station Factory Reset
Complete System Factory Reset
Batteries
Mounting Outdoor Sensors
Distance/Resistance
Thermohygro Sensor
Outdoor temperature shows dashes
Intermittent temperature and/or humidity
Outdoor temperature shows OFL (outside factory limits)
Outdoor temperature and/or humidity are inaccurate
Wind Sensor
Wind cups slow or not spinning
Wind cups or directional vane are broken
Wind direction works but speed is 0.00
Wind reading is dashes or intermittent
Wind reading is blank
Wind sensor shows OFL (outside factory limits)
Wind speed is inaccurate
Wind direction is dashes
Wind sensor is frozen
Rain Sensor
What are the 5 time interval boxes shown?
View 1-Hour, 24-hour, etc.
Set rain alarms manually on the display
Reset rain total
Rain count is not accurate
Display Functions
Program Menu
La Crosse Technology Technical Support, Rev. 1.1
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  • Page 1 What are the 5 time interval boxes shown? View 1-Hour, 24-hour, etc. Set rain alarms manually on the display Reset rain total Rain count is not accurate Display Functions Program Menu La Crosse Technology Technical Support, Rev. 1.1 Page 1...
  • Page 2 Export history data to Excel Upload data with Publisher HeavyWeather and a Mac Compatible 3 party software La Crosse Alerts PC Software – Remote Monitoring Optional use of your weather station La Crosse Alerts Website La Crosse Technology Technical Support, Rev. 1.1 Page 2...
  • Page 3 Watch the lower left corner of the display on start up and record the firmware version of this display (3 digit number). If you contact support, we may ask for the firmware number. La Crosse Technology Technical Support, Rev. 1.1 Page 3...

  • Page 4: Wind Sensor

    South for best light. NOTE: Be sure not to overtighten the U bolts to mast, as the mastholder may crack. TIP: Most meteorological recording stations have sensors mounted 33 ft or higher above ground. La Crosse Technology Technical Support, Rev. 1.1 Page 4...

  • Page 5: Rain Gauge

    DISTANCE/RESISTANCE  Distances listed as supported on packages are based on line-of-sight testing, which means no obstructions and optimal conditions.  Each barrier reduces the estimated distance by up to 50%. La Crosse Technology Technical Support, Rev. 1.1 Page 5...
  • Page 6 2-4 hours for it to reconnect on it’s own. Please be patient – these stations can reconnect after many hours out.  RF communication is not always 100% on. Certain temporary conditions can cause it to go out for a time (e.g. 100% humidity). La Crosse Technology Technical Support, Rev. 1.1 Page 6...
  • Page 7 A 50–foot clearance in all directions is best.  Push up firmly on the center of the cups to reseat them. Occasionally they can drop a bit. La Crosse Technology Technical Support, Rev. 1.1 Page 7...
  • Page 8 In the house look to see if the Display is near a cordless phone or wireless router etc.  Check the environment for unusual moist/humid conditions (it is a known fact that 'moist' reduces RF signal in electronics). La Crosse Technology Technical Support, Rev. 1.1 Page 8...
  • Page 9  Check the unit of measure (MPH, KMH, or M/S).  How far away is the recording station used to compare wind speed? Wind speed can be different in just a few feet. La Crosse Technology Technical Support, Rev. 1.1 Page 9...

  • Page 10: Rain Sensor

    This is not a midnight to midnight or 7 to 7 system.  The 24-hour rain reflects the rain that has fallen from current time and back 24-hours. This is not a midnight to midnight or 7 to 7 system. La Crosse Technology Technical Support, Rev. 1.1 Page 10...
  • Page 11 PLEASE CHECK THE SOFTWARE VERSION: Updates are available for download at: http://www.lacrossetechnology.com/support/software.php. Please read the release notes to ensure you have the correct version for your weather station.  Check that the unit of measure (inches or mm) is correct. La Crosse Technology Technical Support, Rev. 1.1 Page 11...

  • Page 12: Display Functions

    DOWN ARROW button. Press and release the SET button. HOUR: The Hour will flash. Press and release the UP ARROW or DOWN ARROW button until the correct Hour is shown. WATCH the AM/PM. La Crosse Technology Technical Support, Rev. 1.1 Page 12...
  • Page 13 NOTE: Refer to the local weather station for an appropriate setting. It is important that this setting be adjusted for local conditions to ensure forecast accuracy. Press and release the SET button. La Crosse Technology Technical Support, Rev. 1.1 Page 13...

  • Page 14: Change Modes

    MODES: Press and release SET button to toggle between the display of Mode 1 or Mode 2: MODE 1: Wind Speed Outdoor Temperature 24 hr. Pressure History Graph MODE 2: Wind Gust Dew Point Temperature 72 hr. Pressure History Graph La Crosse Technology Technical Support, Rev. 1.1 Page 14...

  • Page 15: Down Arrow

    Press and hold to resync the display with the software. DATA STORAGE CAPACITY A 2800 Series display will record up to 1750 data sets that you can download to the computer. This station will not “empty” when data is downloaded. The station will continue to record and overwrite the oldest data.

  • Page 16: Activate/Deactivate Alarm

    MIN/MAX Dew Point Temperature MIN/MAX Outdoor Humidity MAX Wind Gust Total Rainfall Reset the MIN/MAX weather data: To reset the MIN/MAX weather data, you need to reset each of the values independently. La Crosse Technology Technical Support, Rev. 1.1 Page 16...
  • Page 17 2-minutes. Then install fresh alkaline batteries into the display and let it search for the sensors for 15-minutes. Do not touch any buttons at this time. La Crosse Technology Technical Support, Rev. 1.1 Page 17...

  • Page 18: Software Issues

    SOFTWARE ISSUES HEAVYWEATHER SOFTWARE DOWNLOAD ERRORS Make sure to enter the correct URL in the browser search window. The 2800 Series software is located at: http://www.lacrossetechnology.com/support/software.php Then scroll about halfway down the page to the link that reads: Download the PC software: Heavy Weather Pro 2800 version #.
  • Page 19 SYNC USB STICK TO DISPLAY DOWNLOAD SOFTWARE: Please download the Heavy Weather Pro 2800 Series software from Website: http://www.lacrossetechnology.com/support/software.php. INSTALL USB DEVICE: Install the USB communication device; simply plug it into any available USB port on the computer where you have installed the Heavy Weather Pro software application.
  • Page 20 (Often 70-80 inches). This can also occur during loss of power or connection during a storm. Please close the Heavy Weather first when resetting the weather station and transmitter. La Crosse Technology Technical Support, Rev. 1.1 Page 20...
  • Page 21 NOTE: Create a new history file by using the application menu options. Go to Extras, Options, and click the square button at the end of Recording History file. Type a new filename and click ok. La Crosse Technology Technical Support, Rev. 1.1 Page 21...
  • Page 22 We are not responsible for software from other publishers. UPLOAD DATA WITH PUBLISHER NOTE: You will not be able to report Absolute Pressure as the 2800 Series does not record this feature. If your default template has this value, you need to remove it (field and label) or the upload will error.
  • Page 23 COMPATIBLE 3 PARTY SOFTWARE Disclaimer: We neither test nor support third party software for the 2800 Series. We can only refer you to options for those with special needs. Contact your vendor for assistance. Weather Display http://www.weather-display.com/index.php. Is a 3rd party program compatible with the 2800 Series (via the currdat.lst file updated by Heavy...
  • Page 24 Heavy Weather Pro and La Crosse Alerts PC software at http://www.lacrossetechnology.com/alerts/pws/software. LA CROSSE ALERTS WEBSITE Use of the website requires registration and a service Activation Card. All help for the website is online at http://www.lacrossealerts.com. La Crosse Technology Technical Support, Rev. 1.1...

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