Questions And Answers - Siemens Gigaset SL400 User Manual

Questions and answers

If you have any questions about the use of
your phone, you can contact us 24/7 at
www.gigaset.com/customercare.
The table below contains a list of common
problems and possible solutions.
Registration or connection problems with a
Bluetooth headset.
¥
Reset the Bluetooth headset (see the user
¥
guide for your headset).
Delete registration data from the handset by
¥
de-registering the device (
Repeat the registration process (
The display is blank.
1. The handset is not switched on. ¥
Press and hold the end call key a.
¥
2. The battery is empty.
¢
Charge the battery or replace it
( page 13).
Not all menu items are displayed.
¥
The menu view is simplified.
•
¢
Activate complete menu view (expert
mode ) ( page 25).
"No Base"
flashes on the display.
1. The handset is outside the range of the base. ¥
Move the handset closer to the base.
2. The base's range is reduced because Eco Mode
¥ is activated.
Deactivate Eco Mode (
reduce the distance between the handset
and the base.
¥
3. The base is not switched on.
¢
Check the power adapter of the base
( page 11).
"Please register handset"
play.
Handset has not been registered with the base or
¥
has been de-registered.
Register the handset (
Handset does not ring.
¥
1. The ringtone is deactivated.
Activate the ringtone (
¥
2. Call divert set for "All Calls".
Deactivate call divert (
3. The phone only rings if the phone number has
¥
been transferred.
¢
Activate the ringtone for unknown calls
( page 67).
¢
¢
page 62).
page 61).
¢
page 52) or
flashes on the dis-
¢
page 56).
¢
page 67).
¢
page 32).
Customer Service & Assistance
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
¥
pin connections.
Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
The connection always terminates after approx.
30 seconds.
¥
Repeater activated/deactivated (
¢
Activate/deactivate the handset
( page 22).
Error tone sounds after system PIN prompt.
¥
You have entered the wrong system PIN.
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have pressed the mute button h. The
handset is "muted". ¥
Reactivate the microphone (
The number of the caller is not displayed
despite CLIP.
¥
Calling Line Identification is not enabled.
The caller should ask the network provider to
enable Calling Line Identification (CLI).
You hear an error tone when keying an input.
¥
Action has failed/invalid input.
Repeat the operation.
Watch the display and refer to the user guide if
necessary.
You cannot listen to messages on the network
mailbox.
¥
Your PABX is set for pulse dialling.
Set your PABX to tone dialling.
Exclusion of liability
Some displays may contain pixels (pic-
ture elements), which remain activated
or deactivated. As a pixel is made up of
three sub-pixels (red, green, blue), it is
possible that pixel colours may vary.
This is completely normal and does not
indicate an error.
¢
page 80).
¢
page 70).
¢
page 70).
¢
page 70).
¢
page 30).
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