Troubleshooting - T-Fal ACTIFRY User Manual

If your fryer is not working correctly
P
ROBLEMS
The appliance is not working.
The removable paddle doesn't stay in
place.
Food is not cooking evenly.
The French fries are not crispy enough.
The French fries break up during the
cooking.
The food stays on the edge of the
cooking pan.
Cooking liquids have flowed into the base
of the appliance.
The timer does not work.
The appliance is unusually noisy.
The paddle stops turning during
cooking.
If you have any product questions or concerns please contact our Customer Relations Team :
10
C
AUSES
The appliance is not plugged in.
The On/Off button is not fully pressed down. Firmly, press on the On/Off button.
You have pressed down the On/Off
button but the appliance is not working.
The motor is running but the appliance
does not heat.
The paddle does not turn.
The mixing paddle is not locked.
The paddle has not been installed.
The food has not been cut in similar size
pieces.
The French fries have not been cut in
regular size pieces.
The paddle has been installed correctly
but it does not turn.
The wrong variety of potatoes has been
used.
The potatoes are insufficiently washed
and/or not completely dried.
The French fries are too thick.
There is not enough oil for the quantity of
French fries .
The filter is obstructed.
The potatoes used are recently harvested
and hence have a high water content.
The cooking pan is too full.
The paddle is not positioned correctly or
the seal of the paddle is defective.
The battery no longer works.
You suspect the motor is not working
correctly.
The paddle is not positioned correctly.
Helpline : 1.800.395.8325
T-fal Consumer Service/ASSD
2121 Eden Road
Millville, NJ 08332
S
OLUTIONS
Check that the appliance is plugged in
correctly.
Close the lid.
Contact the Consumer Service
Department.
Check that the paddle is correctly
positioned. If the problem continues,
Contact the Consumer Service
Department.
Check that the locking lever has been
pushed down fully.
Insert the paddle.
Cut food to the same size.
Cut the French fries to the same size.
Check that it has been pushed down and
clicked in position. If the problem
continues, contact the Consumer Service
Department.
Choose a variety of potato recommended*
for French fries (*Yukon gold potatoes) .
Wash the potatoes for a long time to
remove excess starch, then drain and dry
them before cooking. They must be
completely dry.
Cut the fries thinner. The maximum fry
dimensions are 1/2 x 1/2 inches.
Increase the oil quantity (see cooking
tables p. 7 to 9).
Clean the removable filter.
Reduce the quantity of potatoes down to
28.1 oz and adjust the cooking time.
Respect the maximum quantities
indicated in the cooking tables.
Make sure that the paddle is correctly
positioned. If the problem continues,
contact your point of purchase. Do not
use ActiFry for making soups or recipes
with a high liquid content.
Change the battery (see fig. 15).
Contact the Consumer Service
Department.
Using an oven glove, push the paddle
downward until it clicks into place. If
this does not work, contact the
Consumer Service Department.