Troubleshooting - Strong SRT 5220 User Manual

Digital terrestrial twin tuner receiver
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PART 1 • English
A.1 TROUBLESHOOTING
Before requesting service, please check the table for a possible cause of the problem. Some simple
checks or minor adjustments may restore proper operation. The most common problems are related
to cable connections, please disconnect and connect all cables again. If none of the below indicated
remedies solve the problem, consult your vendor.
Symptom
Installation
Decoder does not
find channels
General
Standby indicator on
front panel does not
light up
Standby indicator on
front panel is red
Remote control fails to
operate receiver
No program broadcast
recorded on VCR
No program /broadcast
on VCR
No program /broadcast
on VCR
Electronic Program Guide (EPG)
EPG empty
Remedy
If you are using a directional aerial, make sure it is directed towards a digital
TV transmitter and positioned correctly.
Make sure it is possible to receive digital terrestrial signal in your area.
It is advisable to use a standard outdoor aerial, which normally have better
specifications than an indoor one.
Check the cable of the aerial.
If you cannot solve the problem easily have your aerial and installation
tested by a professional.
Check if power is available at the wall socket. Check if the SCART cable
and antenna cable are correctly connected and the receiver is switched on.
Disconnect these cables, and reconnect them to ensure they are in place
Your receiver is in standby, press the power button on front panel or your
remote control
Check the batteries in your remote control. Make sure your receiver is in
the operate mode. Make sure you are pointing your remote control at the
receiver's front panel
Make sure there is no direct sunlight from behind the receiver.
There may be a temporary transmission error, or your receiver has lost
some of its software settings. Switch off your receiver at the power source
and switch it on again after a few seconds.
Check the connection between receiver and VCR. Please make sure your
VCR is set properly
Check the connection on rear of receiver between LOOP OUT and LOOP
IN. These must be connected with a short COAX cable
Press the A > B button on your remote control to start running program
from TV SCART
The selected program does not support EPG. The local time is incorrect. Set
the correct local time
15

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