Troubleshooting Guide - Panasonic SC-BT100 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions
indicated in the chart do not solve the problem, consult your dealer for instructions.
The following do not indicate a problem with this unit:
≥Regular disc rotating sounds.
≥Image disturbance during search.
To reset this unit
To restore the unit if it freezes
due to one of the safety
devices being activated
To return all settings other
than some settings to the
factory preset
To return to the factory
preset
Power
No power.
The unit switches to
standby mode.
Operation
The remote control doesn't
work properly.
The unit is on but cannot be
operated.
Play fails to start even when
[1 PLAY] is pressed.
Play starts but then stops
immediately.
Cannot eject disc.
Startup is slow.
When the unit is turned on, audio
and video output takes a long time.
It takes time before play starts.
Cannot set "On" in
"BD-Video 24p Output".
Displays
The display is dim.
The elapsed time displayed
is actually less than the
playtime.
TV screen and video
Picture stops.
The 4:3 aspect ratio picture
expands left and right.
RQT9161
Screen size is wrong.
40
≥Press and hold [Í/I] on this unit for 10 seconds. (The settings remain unchanged.)
≥Select "Yes" in "Default Settings" in the Setup menu.
This returns all values in the Setup menu and the on-screen menu, except for
"Remote Control", "On-screen Language", "DVD-Video Ratings", "BD-Video
Ratings" and "Speaker" to the default settings.
≥Reset the unit as follows:
1 Press [Í/I] on the unit to turn off the unit.
2 Press and hold [9/5], [∫] (Stop) and [< OPEN/CLOSE] on the unit at the
same time for more than 5 seconds until "PLEASE WAIT" is displayed on the unit.
3 The power is turned off automatically.
≥Insert the AC mains lead securely into a known active household mains socket.
≥When the time set for the sleep timer has passed, the unit will be turned off.
≥One of the unit's safety devices is activated. Press [Í/I] on this unit to turn the unit on.
≥The remote control and this unit are using different
codes. Change the code on the remote control.
Press and hold [OK] and the indicated number
button at the same time for more than 5 seconds.
≥The batteries are depleted. Replace them with new ones.
≥You are not pointing the remote control at this unit's remote control signal sensor
during operation.
≥Coloured glass may obstruct the signal reception/transmission.
≥Do not place the signal sensor in direct sunlight or in areas that may be subject to
sunlight exposure.
≥It may be necessary to set the code on the remote control again after changing the batteries.
≥Confirm the correct source is selected.
≥Some operations may be prohibited by the disc.
≥The unit is hot ("U59" appears on the display). Wait for "U59" to disappear.
≥One of the unit's safety devices may have been activated. Reset the unit as follows:
1 Press [Í/I] on this unit to switch the unit to standby.
If the unit doesn't switch to standby, press and hold [Í/I] on this unit for about 10
seconds. Alternatively, disconnect the AC mains lead, wait one minute, then
reconnect it.
2 Press [Í/I] on this unit to switch it on. If the unit still cannot be operated, consult
the dealer.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Insert the disc correctly with the label facing up.
≥The disc is dirty.
≥You tried to play a blank disc or unplayable disc on this unit.
≥The producers of the disc can control how discs are played. So you may not always
be able to control play as described in these operating instructions. Read the disc's
instructions carefully.
≥
[DivX[ If playing DivX VOD content, refer to the homepage where you purchased it.
≥The unit may have a problem. While the unit is off, press and hold [:/6] and
[< OPEN/CLOSE] on this unit at the same time for about 5 seconds. Remove the
disc and consult the dealer.
≥Startup takes time in the following situations.
–Immediately after a power failure or the AC mains lead is connected.
–When the unit is connected with an HDMI cable.
≥
[DivX[
This is normal on DivX video.
≥Only when the unit is connected to the HDMI terminal of a TV supporting 24p you
can select "On".
≥Change "FL Display" in the Setup menu.
≥The displayed play time is converted from the number of frames at 29.97 frames
(equal to 0.999 seconds) to one second. There will be a slight difference between
the time displayed and the actual elapsed time (e.g., actual one-hour elapsed time
may display as approximately 59 minutes 56 seconds).
≥
[DivX[ Picture may stop if the DivX file are greater than 2 GB.
≥Use the TV to change the aspect. Refer to your TV's operating instructions.
≥When using an HDMI cable, set "TV Aspect" to "16:9".
≥When using a component video cable, set "Progressive" to "Off". If the situation is
not restored after that, set "TV Aspect" to "4:3 Pan & Scan".
e.g., Display
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