Sharp UX-385 Operation Manual page 91

The power is on, but no
transmission takes place.
Nothing is printed at the
receiving end.
A distorted image is
received at the other end.
Reception and copying problems
Problem
The power is on, but no
reception takes place.
The printing paper comes
out blank when you try to
receive a document.
• Make sure that the receiving machine has fax paper.
• Make sure that the telephone line cord is plugged into
the TEL. LINE socket, and not the TEL. SET socket.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• If the receiving machine is not a Sharp model, make
sure it is G3 compatible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone. Call the
receiving machine by normal (manual) dialling, and
confirm its response.
• Make sure that the document for transmission is
placed face down in the feeder.
• Noise on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your fax. If the copy
is also distorted, your fax may have a problem. If the
problem persists, call for service.
Check and remedy
• Make sure the wall socket is connected to the TEL.
LINE socket, and not the TEL. SET socket.
• Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy to
confirm the printing ability of your machine.
Problems and Solutions
89