Sharp UX-470 Operation Manual
Sharp UX-470 Operation Manual

Sharp UX-470 Operation Manual

Sharp fax machine operation manual ux-470
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MODEL
UX-470
FACSIMILE
OPERATION MANUAL
1. Installation
2. Using the Answering Machine
3. Sending Documents
4. Receiving Documents
5. Making Copies
6. Making Telephone Calls
7. Special Functions
8. Option Settings
9. Printing Reports and Lists
10. Maintenance
11. Troubleshooting

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Table of Contents
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Summary of Contents for Sharp UX-470

  • Page 1 MODEL UX-470 FACSIMILE OPERATION MANUAL 1. Installation 2. Using the Answering Machine 3. Sending Documents 4. Receiving Documents 5. Making Copies 6. Making Telephone Calls 7. Special Functions 8. Option Settings 9. Printing Reports and Lists 10. Maintenance 11. Troubleshooting...
  • Page 2: Mains Plug Wiring Instructions

    This equipment is fitted with a moulded type mains plug which incorporates a detachable fuse cover, under no circumstances should the plug be used without the fuse cover fitted. In the unlikely event of the socket outlet in your home not being compatible with the plug supplied, cut off the mains plug and fit an appropriate type observing the wiring code below.
  • Page 3 Reception modes Resolution Note: The facsimile machine is Year 2000 compliant. * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Welcome, and thank you for...
  • Page 4 Power consumption Dimensions Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 5: Important Safety Information

    Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. This machine must only be connected to a 230 V, 50 Hz, earthed (3-prong) outlet. Connecting it to any other kind of outlet may damage the machine.
  • Page 6 This facsimile machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine on a telephone line using any of these services, you may experience errors during transmission and reception of facsimile messages.
  • Page 7: Regulatory Information

    This facsimile machine is only designed to operate in the country where approved. Your Sharp UX-470 Facsimile Transceiver is approved for connection to the Public Switched Telephone Network (PSTN), it is also approved for connection via a Private Branch Exchange (PBX), and can be used with either Loop Disconnect (LD) or Dual Tone Multi-Frequency (DTMF) signalling.
  • Page 8 Memory dialling Loudspeaking (Call Progress Monitor) On-hook dialling Automatic answering Automatic dialling Automatic clearing Last number redial Time break or Earth recall Series connection of extension telephone(s) Any other usage will invalidate the approval of the facsimile if as a result it then ceases to comply with the standards against which approval was granted.
  • Page 9: Table Of Contents

    Table of Contents Installation Unpacking Checklist ........9 A Look at the Operation Panel .
  • Page 10 Making Copies Making Telephone Calls Special Functions Caller ID ..........93 Broadcasting .
  • Page 11: Installation

    Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Original document support Handset Handset lead Gears (4) Imaging film (initial starter roll) If any are missing, contact your dealer or retailer. Emergency labels Paper tray extension Rapid key labels...
  • Page 12: A Look At The Operation Panel

    A Look at the Operation Panel A Look at the Operation Panel PQRS SPEED DIAL key Press this key to dial a 2-digit Speed Dial number. REDIAL key Press this key to automatically redial the last number dialled. REPEAT key Press this key to repeat playback of a message.
  • Page 13 RECEPTION MODE key Press this key to select the reception mode. An arrow in the display will point to the currently selected reception mode. RESOLUTION key Press this key to adjust the resolution and contrast before sending or copying a document. VOLUME keys Press these keys to adjust the volume of the speaker when the SPEAKER key has been pressed, or the volume of the ringer at all...
  • Page 14 A Look at the Operation Panel DELETE key Press this key to erase recorded messages. STOP key Press this key to cancel operations before they are completed. START/MEMORY key Press this key to send or receive a document, or to scan a document into memory before sending it.
  • Page 15: Connections

    Connections Points to keep in mind when setting up Do not place the machine in direct sunlight. Keep dust away from the machine. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission.
  • Page 16 Connections Handset Connect the handset as shown and place it on the handset rest. The ends of the handset lead are identical, so they will go into either socket. Make sure the handset lead goes into the socket marked with a handset symbol on the side of the machine! Use the handset to...
  • Page 17 Power lead Plug the power lead into a 230 V, 50 Hz, earthed (3-prong) AC outlet. Caution: The mains outlet (socket outlet) should be installed near the equipment and be easily accessable. The machine does not have a power on/off switch, so the power is turned on and off by simply plugging or unplugging the power...
  • Page 18: Telephone Line Cord

    Connections Telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. Comments: Your fax is set for tone dialling. If you are on a pulse only dial line, you must set the fax for pulse dialling by changing Option Setting 9.
  • Page 19 Trays Attach the paper tray extension. Pull the paper release plate forward. Insert the paper tray extension horizontally into the notches in the paper tray. Rotate the paper tray extension up until it snaps into place. Attach the original document support. Connections Note: The original document support...
  • Page 20 Connections Other devices If desired, you can connect an extension telephone to the same line as your fax. This can be used to make and receive calls as normal. For details on initiating the receipt of faxes from an extension phone, see "Receiving Dcouments"...
  • Page 21: Loading The Imaging Film

    Pull the green release on the right side of the machine forward, and open the print compartment cover. Loading the Imaging Film When replacing the film, use a roll of Sharp UX-3CR imaging film. One roll can print about 95 A4 pages.
  • Page 22 Loading the Imaging Film If you are installing the imaging film for the first time, go to Step 6. Remove the imaging film cartridge from the print compartment (grasp the handle at the front of the cartridge) and turn it over. Remove the used film from the cartridge.
  • Page 23 Loading the Imaging Film Remove the new roll of imaging film from its packaging. Do not yet remove the band that holds the rolls together. Insert the large gear into the green end of the empty spool. Make sure the two protrusions on the large gear fit firmly into the slots in the end of the spool.
  • Page 24 Loading the Imaging Film Insert the large gear into the large holder on the imaging film cartridge (make sure it clicks into place), and then insert the small gear on the other end of the spool into its holder. Cut the band that holds the two spools together. Unroll the film slightly and insert the small gears into their holders.
  • Page 25 When to replace the imaging film Replace the imaging film when the display shows: FILM END Use the following imaging film, which is available from your dealer or retailer: Sharp UX-3CR Imaging Film Loading the Imaging Film Click! Display shows: INITIALIZE FILM...
  • Page 26: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load A4 size paper in the paper tray. The maximum number of sheets is: 60 for paper from 60 to 75 g/m 50 for paper from 75 to 90 g/m Fan the paper, and then tap the edge against a flat surface to even the stack.
  • Page 27 Push the paper release plate back down. Note: When receiving faxes or copying documents, do not allow a large number of pages to accumulate in the output tray. This may obstruct the outlet and cause paper jams. Your fax has been set at the factory to print at normal contrast. Depending on the type of paper you have loaded, you may find that you obtain better print quality by changing the setting to LIGHT.
  • Page 28: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin using your fax, you need to enter your name and the telephone number of your fax. You also need to set the date and time. 3 key Note: The imaging film and printing paper must be loaded before your...
  • Page 29 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 Entering Your Name and Number START/MEMORY...
  • Page 30 Entering Your Name and Fax Number PQRS SYMBOLS Press either key repeatedly to select one of the following symbols: ./!"#$%&’() +,-:;<=>?@[ ¥]^_ Press the START/MEMORY key to save your name in memory. The display will show: Press the STOP key to return to the date and time display. SPEED DIAL Press this key to delete the letter highlighted by the cursor.
  • Page 31: Setting The Date And Time

    Setting the Date and Time The date and time appear in the display and reports, and are printed at the top of every page you fax. Note: The imaging film and printing paper must be loaded before the date and time can be set. Press these keys: The display will show: Press the...
  • Page 32 Setting the Date and Time Press the START/MEMORY key. The currently set date will appear in the display. Enter a two-digit number for the day ("01" to "31"). To correct a mistake, press the SPEED DIAL key to move the cursor back to the mistake, and then enter the correct number.
  • Page 33 Setting the Date and Time Press the START/MEMORY key to start the clock. START/MEMORY The display will show: STORE JUNK # Press the STOP key to return to the date and time display. STOP...
  • Page 34: Selecting The Reception Mode

    Selecting the Reception Mode Selecting the Reception Mode Your fax machine has four modes for receiving incoming calls and faxes: TEL mode: This mode is the most convenient for receiving phone calls. Faxes can also be received; however, all calls must first be answered by picking up the fax’s handset or an extension phone connected to the same line.
  • Page 35: Setting The Reception Mode

    Setting the reception mode Press the RECEPTION MODE key until the arrow in the display points to the desired mode. RECEPTION MODE Note: A.M. mode cannot be selected unless a general outgoing message has been recorded as explained in Chapter 2. For more information on receiving faxes in TEL, TEL/FAX and FAX modes, see Chapter 4, Receiving Documents.
  • Page 36: Volume Adjustment

    Volume Adjustment Volume Adjustment Speaker Press the SPEAKER key. Press the UP or DOWN key. When the display shows the desired volume level, press the SPEAKER key to turn off the speaker. You can adjust the volume of the speaker and ringer using the UP and DOWN keys.
  • Page 37 If you selected RINGER:OFF OK ?, press the START/MEMORY key. Note: When set to TEL mode, the fax machine will ring even if the ringer is turned off. When set to TEL/FAX mode, the special "pseudo ringing" sound will be generated if the machine detects a voice call or manually dialled fax.
  • Page 38: Using The Answering Machine

    Using the Answering Machine The UX-470’s built-in answering machine allows you to receive both voice messages and fax transmissions while you are out. To use the answering machine, record an outgoing message and then set the reception mode to A.M. when you go out.
  • Page 39 Press the START/MEMORY key. Press 1 to select GENERAL. (If you are recording a message for the Transfer function explained later in this chapter, press 2 for TRANSFER.) Press the REC/MEMO key, and then speak facing the "MIC" mark on the lower left corner of the machine at a distance of about 30 cm.
  • Page 40 Recording an Outgoing Message To listen to the outgoing message To listen to the outgoing message, follow Steps 1 through 4 of the above procedure to select the message, and then press the PLAY/SKIP key to listen to it. To return to the date and time display, press the STOP key twice.
  • Page 41: Operating The Answering Machine

    When the reception mode is set to A.M., the UX-470 will answer incoming calls after two rings if it has received at least one incoming message, or after four rings if no messages have been received. (For more information, see Toll Saver in Remote Operations in this chapter.)
  • Page 42 Operating the Answering Machine Listening to received messages When you return, the display will show the number of messages recorded. Listen to the messages as follows: Press the PLAY/SKIP key. If you only want to listen to new messages (messages not previously listened to), continue to hold the PLAY/SKIP key down for at least two seconds.
  • Page 43: Recording Memos And Telephone Conversations

    Recording Memos and Telephone Conversations You can use the REC/MEMO key to record telephone conversations and messages for other users of the UX-470. These will be played back together with any incoming messages when the PLAY/SKIP key is pressed.
  • Page 44 Operating the Answering Machine Date and time of ICMs You can check the date and time of your received messages by pressing the panel keys as shown below. The dates and times are also shown in the Message List, which can be printed out as described in Chapter 9.
  • Page 45: Optional Answering Machine Settings

    Optional Answering Machine Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering machine. The answering machine is set at the factory to allow each caller a maximum of 4 minutes to leave a message.
  • Page 46: Fax Reception On A.m. Failure

    Most callers will hang up before it answers; however, when you call the UX-470 from a remote location, you can wait until it answers, listen to your messages, and then erase them (see Remote Operations in this chapter).
  • Page 47: Calling Party Control Detection

    When a caller hangs up, your local telephone exchange will issue a signal called a Calling Party Control (CPC) signal via the telephone line. Your UX-470 has been set to detect this signal, and this allows it to immediately stop recording when a caller hangs up, thereby saving memory space and freeing you from having to listen to long periods of inter-message silence when you play back your messages.
  • Page 48 Optional Answering Machine Settings OGM only mode If needed, you can turn off recording of incoming messages. In this case, your outgoing message will play, but callers will not be able to leave a message. (The machine will still receive faxes sent by automatic dialling.) Press these keys: The display will show:...
  • Page 49: Transfer Function

    You can also perform any of the remote operations described in the previous section. Note: When you hang up after a transfer call, the UX-470 will not immediately resume normal operation. If you want the UX-470 to accept calls immediately after a transfer call, enter "...
  • Page 50 Transfer Function Press the START/MEMORY key. Enter a transfer number (max. of 32 digits including pauses) by pressing the number keys. Press the START/MEMORY key and then the STOP key. Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call.
  • Page 51 Turning the Transfer function on and off Press these keys: The display will show: Press these keys: The display will show: Press 1 to turn the Transfer function on, or 2 to turn it off. Press the STOP key. FUNCTION A.M.
  • Page 52: Override Ringing

    This function allows selected callers using a tone dial telephone to override the answering machine’s outgoing message and cause the UX-470 to make a special ringing sound, alerting you that they are calling. This is useful when you are near the machine but only want to talk with certain callers, taking all other calls on the answering machine.
  • Page 53 Overriding the answering machine Your callers should follow the steps below to override the answering machine. Your caller calls the UX-470 from a tone dial telephone. When the outgoing message begins, they should press the "#" key on their telephone.
  • Page 54: Remote Operations

    Remote Operations Remote Operations You can call the UX-470 from any tone dial telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number To perform remote operations, you must first program a remote code number.
  • Page 55 Toll Saver When you call the UX-470 to listen to your messages, it will answer after two rings if it has received at least one message, or after four rings if it has not received any messages. This allows you to save money on telephone charges, particularly if you are calling long distance.
  • Page 56 Retrieving your messages Note: You can also access the UX-470 for remote operation when the reception mode is set to FAX. In this case, call the UX-470, press the "#" key immediately after it answers, and then continue from Step 2 below.
  • Page 57 While the messages are playing, you can do any of the following: Repeat: To listen to a message a second time, press "2" and "#" on the telephone before that message ends. To move back to the previous message, press "2" and "#" within the first 3 seconds of the current message.
  • Page 58 UX-470 to resume normal operation immediately, press " before hanging up (in some cases, particularly when the Transfer function is used, the UX-470 may not accept new calls for one or two minutes after you hang up unless you first press "...
  • Page 59 Other remote operations After listening to your messages, you can do any of the operations described below by pressing the appropriate keys on the telephone. Note: The following commands cannot be entered while messages are being played back. If you do not want to wait until playback ends to enter a command, first stop playback by pressing "0"...
  • Page 60 Remote Operations When you hear a short beep, speak into the telephone to record the new message. The message can be up to 15 seconds long. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back.
  • Page 61 Recording a "Memo" You can record a "memo" for yourself or other users of the UX-470. The memo will be played back when incoming messages are listened Press " " and "#" on the telephone.
  • Page 62 Remote Operations OGM only mode To turn on OGM only mode, press "1", "1", and "#". (Your outgoing message will play, but callers will not be able to record a message. Faxes sent by automatic dialling will be received). To turn off OGM only mode, press "1", "2", and "#".
  • Page 63: Sending Documents

    Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum 148 mm size...
  • Page 64 Transmittable Documents Note: Letters or graphics on the edges of a document will not be scanned. 4 mm Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder.
  • Page 65: Loading The Document

    Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 66 Loading the Document Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. Open the operation panel by grasping the finger hold and pulling up.
  • Page 67: Resolution And Contrast

    Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for transmitting and copying a document. They are not effective for receiving a document.
  • Page 68 DARK will appear. Note: In order to transmit in FINE or SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting. RESOLUTION...
  • Page 69: Sending A Fax By Normal Dialling

    (If you pressed the SPEAKER key, you must pick up the handset to talk.) Normal Dialling allows you to listen to the line and make sure the other fax machine is responding. Load the document(s). The display will show:...
  • Page 70 Sending a Fax by Normal Dialling Wait for the connection. Depending on the setting of the receiving machine, you will either hear a facsimile reception tone or the other person will answer. If the other party answers, (lift the handset if the SPEAKER key was pressed) ask them to press their START/MEMORY key.
  • Page 71: Sending A Fax By Automatic Dialling

    To use Automatic Dialling, you must first store the full fax or telephone number in your fax machine. When you store a fax or telephone number, you select a two-digit Speed Dial number for it. 45 Speed Dial numbers are available.
  • Page 72 Sending a Fax by Automatic Dialling Storing fax and telephone numbers for Automatic Dialling Press these keys: The display will show: Press 1 to select SET. The display will show: Enter a two-digit Speed Dial number by pressing the number keys (01 to 05 for Rapid Key Dialling, 06 to 45 for Speed Dialling).
  • Page 73 SPEAKER key after entering the first letter to advance the cursor. Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 Press the START/MEMORY key. Return to Step 3 to store another number, or press STOP to exit. If the number will be used for Rapid Key Dialling, you can write the name on the appropriate Rapid Key label.
  • Page 74 Sending a Fax by Automatic Dialling Storing area codes and access codes You can also store an area code or access code in a Rapid Key or Speed Dial number. To use this number to dial, see Chain Dialling in Chapter 6, Making Telephone Calls.
  • Page 75 Rapid Key Dialling If the number you want to dial has been stored for Automatic Dialling as a Speed Dial number from 01 to 05, you can dial it by pressing the corresponding Rapid Key. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 76: Speed Dialling

    Sending a Fax by Automatic Dialling Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 77: Direct Keypad Dialling

    Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialling. You can use this method to dial a full number when you don’t need to speak to the other party before faxing.
  • Page 78 Sending a Fax by Automatic Dialling Using the SEARCH/R key If you can’t remember the Rapid Key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing the START/MEMORY key.
  • Page 79 Press the # key or the through the names (numbers if you pressed 0). Stop when the desired name appears in the display. If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list.
  • Page 80: Receiving Documents

    "#" key on the dial pad of the phone (this is only possible from a tone dial phone). If pseudo ringing is not cancelled in this way, the fax machine will send fax tones down the line, rendering conversation impossible.
  • Page 81: Using Fax Mode

    You can change the number of rings on which the machine answers calls by changing Option Setting 3. (See Chapter 8, Option Settings.) Using FAX Mode RECEPTION MODE When the reception mode is set to FAX, the machine will automatically answer all calls on 1 ring and receive incoming faxes. 1 ring You can change the number of rings on which the machine answers calls by changing Option Setting 3.
  • Page 82: Using A.m. Mode

    Receiving Documents Using A.M. Mode RECEPTION MODE In A.M. mode, your fax machine will automatically receive voice messages and faxes. See Chapter 2 for more details. Press the RECEPTION MODE key until the arrow in the display points to A.M.
  • Page 83: Using Tel Mode

    Using TEL Mode RECEPTION When the reception mode is set to TEL, you must answer all calls using the fax machine’s handset or an extension phone connected to the same line. Answering with the fax’s handset Pick up the handset when the machine rings.
  • Page 84 Receiving Documents If the other party first talks and then wants to send a fax, press the START/MEMORY key after speaking (press your START/MEMORY key before the sender presses their Start key). Make sure that the display shows RECEIVING, then replace the handset.
  • Page 85 Comments: Your fax will not accept the signal to begin reception (5 loaded in its feeder. If you have set Option Setting 12 to NO and hear a fax tone when you answer the extension phone, you must press 5, phone, or walk over to the fax, pick up the handset, and press the START/MEMORY key if you are on a pulse dial only phone.
  • Page 86 Receiving Documents Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
  • Page 87: Substitute Reception To Memory

    Press the STOP key. Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with OUT OF PAPER, FILM END, or PAPER JAMMED.
  • Page 88: Making Copies

    Making Copies Your fax can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenient office copier. Load the document(s) face down. (Maximum of 10 pages.) The display will show: READY TO SEND Set the resolution and/or contrast if...
  • Page 89 Press 1 (MULTI COPY) if you do not want the copies sorted. Press 2 (SORT COPY) if you want the copies sorted. Example of three copies each of three originals Sorted (SORT COPY) The display will show: If you are making one copy per original, press the START/MEMORY key.
  • Page 90 Making Copies Note: If you place a large number of originals in the feeder, the memory may become full before all of them can be scanned (MEMORY IS FULL will appear in the display). If this happens, press the START/MEMORY key to copy the originals which have been scanned, and then repeat the copy procedure for the remaining originals, including the original which was being scanned when the memory became full.
  • Page 91: Making Telephone Calls

    Making Telephone Calls Your fax can be used like a regular telephone to make and receive voice calls. To make or receive a phone call, the power must be on. Pick up the handset or press the SPEAKER key. Listen for the dial tone.
  • Page 92: Chain Dialling

    Making Telephone Calls Comments: While the handset of the fax is lifted (off hook), an extension phone connected directly to the fax cannot be used to speak with the other party. The fax may interrupt a voice call received on an extension phone if the reception mode is set to A.M.
  • Page 93 Issuing tone signals If you are on a pulse dial line, you can use the " issue tone signals when you press the numeric keys. This allows you to use certain telephone services which require entering tone signals. When you need to enter one or more tone signals, press the " and then press the appropriate numeric keys.
  • Page 94 Making Telephone Calls Making enquiry calls During the telephone conversation, press the SEARCH/R key. This puts the other party on hold. When you hear the dial tone, dial the number of the third party for the enquiry call. When you have finished the enquiry call, you will be automatically returned to the original caller as soon as the third party hangs up.
  • Page 95: Special Functions

    Special Functions Caller ID If you subscribe to a caller identification service from your telephone company, you can set your fax to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 96 Caller ID Press the STOP key to return to the date and time display. Set Option Setting 3 (Number of Rings to Answer) to 2 or more rings (see Chapter 8). How Caller ID operates When you receive a call, the name and/or phone number of the caller will alternately appear in the display, beginning just before the second ring.
  • Page 97 Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 20 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 98: Priority Call

    Caller ID If you want to dial one of the numbers in the list, scroll through the list until the number appears in the display. If you want to send a fax, load the document and then press the START/MEMORY key. If you want to make a voice call, pick up the handset or press the SPEAKER key.
  • Page 99 Press the keys shown at right. PRIORITY CALL # will appear in the display. Press 1 to enter a number, or 2 to clear a number. (If you pressed 2, go to Step Enter the phone number, including the area code, by pressing the number keys (max.
  • Page 100: Broadcasting

    Broadcasting Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.
  • Page 101 Press the START/MEMORY key. Transmission will begin. A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
  • Page 102: Cover Sheet

    Cover Sheet Cover Sheet You can have the Fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. Follow the steps below to turn on the cover sheet function. Once the cover sheet function is turned on, cover sheets will be included with all tranmissions until you turn it off.
  • Page 103 Press 1 (YES) to turn on the cover sheet function, or 2 (NO) to turn it off. The display will show: AUTO PRINT OUT Press the STOP key to return to the date and time display. Selecting a header message (optional) When the cover sheet function is turned on, you can also select a message which will appear as a header at the top of the cover sheet.
  • Page 104 Cover Sheet Select a message by entering a number from 1 to 4: 1: URGENT 2: IMPORTANT 3: CONFIDENTIAL 4: PLS. DISTRIBUTE Dial the receiving machine and transmit the document. Note: To cancel a cover sheet header setting, press the STOP key or remove the document from the feeder.
  • Page 105: Batch Page Numbering

    Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P. 01/05", "P.02/05", etc.). This allows the receiver to check for missing pages.
  • Page 106 Batch Page Numbering Comments: If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.
  • Page 107: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 13 to YES as explained in Chapter 8, and then enter the fax numbers from which you do not want to receive faxes as shown below.
  • Page 108 Blocking Reception of Unwanted Faxes Enter the full number you want to block (max. of 20 digits). Press the START/MEMORY key. Return to Step 3 to enter (or clear) another number, or press STOP to exit. (Example) START/MEMORY STOP Step 3 or...
  • Page 109: Sending Documents From Memory

    Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 110 Sending Documents From Memory Enter the number of the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number. Enter a full telephone number by pressing the number keys. Press the START/MEMORY key if you entered a Speed Dial number or a full number.
  • Page 111: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission. You can use your machine to both poll and be polled by others.
  • Page 112 Polling Security allows you to prevent unauthorized polling of your machine. When this function is turned on, polling will only take place when the fax number of the polling fax machine has been entered in your machine’s list of permitted fax numbers (called "passcode numbers").
  • Page 113 Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. Press the keys shown at right. ENTRY MODE will appear in the display. Press the # key four times. PASSCODE # MODE will appear in the display.
  • Page 114: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at the same time, and the times they will be performed can be specified up to 24 hours in advance.
  • Page 115 Enter the Speed Dial number of the receiving fax machine. If this is a polling operation, go to Step 9. Press the START/MEMORY key. Adjust the resolution and/or contrast if desired (skip to the next step if you don’t want to change settings).
  • Page 116 Option Settings The option settings let you customise your fax to better suit your needs. An initial setting has been made for each option at the factory. You can change a setting by following the steps described for each option below. FUNCTION Setting 1: FINE RESOLUTION PRIORITY This option sets the default resolution (the resolution used if a setting is not...
  • Page 117: Option Settings

    Setting 3: NUMBER OF RINGS AUTO RECEPTION This sets the number of rings your fax allows before answering an incoming call in FAX and TEL/FAX reception modes. Enter any number from 1 to 5. Initial setting: 1 FUNCTION Press Enter a number from Setting 4: RECALL INTERVAL This sets the amount of time your fax will wait between automatic redials...
  • Page 118 Option Settings Setting 6: TEL/FAX REMOTE NUMBER (TRANSFER CODE) If you hear a fax tone when you answer a call on a tone dial extension phone connected to the same line as the fax, you can make the fax begin reception by pressing 5, , and number other than 5 to begin fax reception.
  • Page 119 Setting 9: DIAL MODE This sets the mode of dialling. Press 1 if you are on a tone dial line, or 2 if you are on a pulse dial line. Initial setting: 1 FUNCTION Press TONE PULSE Setting 10: PSEUDO RINGING DURATION This sets the duration of pseudo ringing when the reception mode is set to TEL/FAX.
  • Page 120 Option Settings Setting 11: PBX RECALL This sets the recall mode used for transferring calls on a PBX or utilising BT Network services. Refer to your PBX manual or consult your supplier for the correct setting if the factory setting is inappropriate. Enter 1 for earth recall, 2 for time break recall, or 3 for no operation.
  • Page 121 Setting 13: JUNK NUMBER CHECK Press 1 to prevent reception from fax numbers entered in the Anti Junk Number List. Press 2 to allow reception from all numbers. Initial setting: 2 FUNCTION Press Setting 14: POLLING Press 1 if you want to use Rapid Key 05/POLL as a polling key. Press 2 if you want to use it as a regular Rapid Key.
  • Page 122 Option Settings Setting 16: AUTO COVER SHEET Press 1 (YES) to have the fax automatically generate a cover sheet and send it as the last page of each transmission. Press 2 (NO) to turn the function off. Initial setting: 2 FUNCTION Setting 17: ACTIVITY REPORT AUTO PRINT OUT Press 1 to have your fax automatically print out an Activity Report once every...
  • Page 123: Printing Reports And Lists

    Printing Reports and Lists You can print out lists showing settings and information entered in the fax. You can also have the fax automatically print out a report on transactions after they are made. The lists and the report are described below.
  • Page 124 Printing Reports and Lists If Option Setting 17 (Auto Print Out) is set to YES, a report will be automatically printed out whenever information on 30 operations has accumulated. (A report can still be printed on demand at any time.) All information is erased after a report is printed out.
  • Page 125: Timer List

    COM.E-0 See Line Error in Chapter 11. CANCEL pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax does not have. If you were attempting to fax, make sure a document is in the feeder. If you were receiving, contact the faxing party to see how they are trying to send to you.
  • Page 126 Printing Reports and Lists Passcode List This list shows settings made for polling security, your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 127: Anti Junk Number List

    Printing Reports and Lists Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function. Caller ID List This list shows information about your most recent calls (maximum of 20 calls). (This list is only available if you are using the Caller ID function.)
  • Page 128: A.m. Program List

    Printing Reports and Lists A.M. Program List This list shows the settings and codes programmed for the answering machine. Message List This list shows information about the messages currently recorded in the answering machine, including the date and time of recording, the length, and the type (ICM or memo).
  • Page 129 Print Setup List This list shows the current status of the printing settings accessed by pressing the FUNCTION key and the 6 key. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. The fax is set at the factory to print out the report after every transmission, but you can change the setting to have it printed out under a variety of other conditions.
  • Page 130: Maintenance

    Maintenance Fax print head Clean the printing head frequently to assure optimum printing performance. First unplug the telephone line, then unplug the power lead. Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 131 Do not use benzene or thinner. Avoid touching the print head with hard objects. The print head may be hot if your fax machine has just received a large number of documents. If this is the case, allow the print head to cool prior to cleaning.
  • Page 132 Maintenance Place the imaging film cartridge back in the print compartment. Gently close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down.
  • Page 133 Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (grasp the finger hold and pull up), and wipe the scanning glass and rollers with a soft cloth.
  • Page 134: Troubleshooting

    Have your telephone line checked for line noise. Try connecting your fax to a different telephone line. If the problem still occurs, your fax machine may need service. Check and remedy Make sure the handset cord is connected to the correct socket.
  • Page 135: Reception And Copying Problems

    TEL. SET socket. If the receiving machine is in manual mode with no attendant, reception will not be possible. If the receiving machine is not a Sharp model, make sure it is G3 compatible. Check the display for error messages.
  • Page 136 Problems and Solutions General print quality is poor. The received document is faint. Received images are distorted. The quality of copies is poor and/or black spots appear. Reception/copying is interrupted. A received document or copy prints out in strips. It is important to select a paper that is appropriate for the thermal transfer printer in your fax.
  • Page 137: General Problems

    General problems Problem Information cannot be programmed in the fax. Nothing appears in the display. The machine does not respond when you press any of its keys. Automatic document feeding does not work for transmission or copying. Voice calls taken on an extension phone are interrupted by the fax.
  • Page 138: Messages And Signals

    Display Messages Messages and Signals Display messages Note: If you have turned on the Caller ID function, see Caller ID in Chapter 7 for display messages related to Caller ID. A.M. TRANSFER COVER OPEN DOCUMENT JAMMED FAX RX IN MEMORY FILM END FUNCTION MODE LINE ERROR...
  • Page 139 This appears if you attempt to send a fax by automatic dialling and the line is busy or the receiving fax machine does not answer. Your fax machine will automatically reattempt the call. (See Automatic Redialling in Sending a Fax by Automatic Dialling in Chapter 3.)
  • Page 140: Audible Signals

    Display Messages SEARCH DIAL TOTAL PAGE(S) 01 Audible signals Continuous tone Intermittent tone (3 beeps) Rapid intermittent tone The SEARCH/R key has been pressed. Press # or to search for an automatic dialling number, or press STOP to return to the data and time display. (See Using the SEARCH/R key in Sending a Fax by Automatic Dialling in Chapter 3.) Number of pages transmitted, received, or copied.
  • Page 141: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If it doesn’t feed out, remove it as follows: Important: Do not try to remove a document without opening the operation panel.
  • Page 142 Clearing Paper Jams Clearing jammed printing paper Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 143 Gently close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down. Clearing Paper Jams...
  • Page 144: Quick Reference Guide

    QUICK REFERENCE GUIDE INSTALLATION T E L S E T T E L L I N 1. Connect the handset as shown. 2. Plug the power lead into an earthed, 230 V outlet. 3. Plug one end of the telephone line into the TEL.
  • Page 145 The fax automatically answers and receives the incoming document. mode: RECEIVING TEL/FAX The fax machine automatically answers on one ring and receives faxes. Voice calls (including manually dialled fax transmissions) are signalled by a special ringing sound. A.M. mode: Select this mode when you go out to receive both voice messages and faxes.
  • Page 146: Index

    Index A.M. Program List, 126 A.M. reception mode, 32, 39, 80 Activity Report, 121 Automatic printing, 120 Anti junk fax, 105 Anti Junk Fax (Anti Junk Number), 119 Anti Junk Number List, 125 Audible signals, 138 Auto cover sheet, 120 Automatic dialling, 73 Automatic dialling, storing numbers, 70 Batch page numbering, 103...
  • Page 147 Memory Sending documents from, 107 Substitute reception to, 85 Message List, 126 Messages Checking date and time, 42 Erasing, 41 Listening to, 40 Listening to remotely, 54 Setting allowed time, 43 Network Services, 91 Normal Dialling, 67, 89 Number keys, 11 Number of rings in auto answer mode, Option Setting List, 124 Outgoing message, 36...
  • Page 148 Index TEL reception mode, 32, 81 TEL. LINE jack, 16 TEL. SET socket, 18 TEL/FAX reception mode, 32, 78 Tel/Fax Remote Number, 116 Telephone line cord, 16 Telephone Number List, 123 Telephone, using as, 89 Time, setting, 29 Timer List, 123 Timer operations, 112 Transaction Report, 127 Transaction Report Print Select, 116...
  • Page 149 REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press 2.
  • Page 150: Remote Commands

    PLAYBACK Play messages..Move backward/repeat..Skip forward ... . Stop ....Play new messages only .
  • Page 151 SHARP ELECTRONICS (U.K.) LTD. Sharp House, Thorp Road, Newton Heath, Manchester, M40 5BE SHARP CORPORATION PRINTED IN SPAIN (TINSE3979FFZZ)

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