Sharp UX-355L Operation Manual
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Sharp UX-355L Operation Manual

Sharp operation manual facsimile ux-355l
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LCR
www.OpenLCR.com
MODEL
UX-355L
FACSIMILE
OPERATION MANUAL
1. Installation
2. Setting Up and Using OpenLCR
3. Sending Documents
4. Receiving Documents
5. Making Copies
6. Making Telephone Calls
7. Answering Machine Hookup
8. Special Functions
9. Printing Lists
10. Maintenance
11. Troubleshooting

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Summary of Contents for Sharp UX-355L

  • Page 1 MODEL UX-355L FACSIMILE OPERATION MANUAL 1. Installation 2. Setting Up and Using OpenLCR 3. Sending Documents 4. Receiving Documents 5. Making Copies 6. Making Telephone Calls 7. Answering Machine Hookup 8. Special Functions 9. Printing Lists 10. Maintenance...

  • Page 2: For Your Records

    Model Number Serial Number Date of Purchase Place of Purchase As an ENERGY STAR partner, SHARP has deter- mined that this product meets the ENERGY STAR guidelines for energy efficiency. FOR YOUR RECORDS...

  • Page 3: Introduction

    Welcome, and thank you for choosing a Sharp facsimile machine! The features and specifications of your new Sharp fax are shown below. Rapid Key Dialing: 7 numbers Speed Dialing: 40 numbers Initial starter roll (included with machine): 32 ft. (10 m) (approx. 30 letter-size pages) Replacement roll: UX-3CR 98 ft.
  • Page 4 Halftone (grayscale) Display Paper tray capacity (16- to 20-lb. paper) Compression scheme Applicable telephone line Public switched telephone network Compatibility Input document size Effective scanning width Effective printing width Contrast control Reception modes Copy function Telephone function Power requirements Operating temperature Humidity Power consumption 64 levels...

  • Page 5: Important Safety Information

    Dimensions Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 • Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot remove, unplug the machine and consult a qualified service representative. •...

  • Page 7: Table Of Contents

    Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
  • Page 8 Table of Contents 7. Answering Machine Hookup Connecting an Answering Machine ......88 Optional A.M. Mode Settings ......91 8.

  • Page 9: A Look At The Operation Panel

    A Look at the Operation Panel PQRS SPEED DIAL key Press this key to dial a fax or voice number using an abbreviated 2-digit Speed Dial number. REDIAL key Press this key to automatically redial the last number dialed. Display This displays messages and prompts during operation and programming.
  • Page 10 When a document is in the feeder, press this key to make a copy of a document. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.

  • Page 11: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Original document support Handset Handset cord Gears (4) Imaging film (initial starter roll) If any are missing, contact your dealer or retailer. Paper tray extension Rapid key labels...

  • Page 12: Connections

    Connections Connections Points to keep in mind when setting up Do not place the machine in direct sunlight. Keep dust away from the machine. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission.
  • Page 13 Connecting the Handset Connect the handset as shown and place it on the handset rest. The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine! Connections...
  • Page 14 Connections Connecting the power cord Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet. Caution! Do not plug the power cord into any other kind of outlet. This will damage the machine and is not covered under the warranty. The machine does not have a power on/off switch, so the power is turned on and...
  • Page 15 TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Note: The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing. Press the...
  • Page 16 Connections Attaching the tray extension and document support Attach the paper tray extension. Pull the paper release plate forward. Insert the paper tray extension horizontally into the notches in the paper tray. Rotate the paper tray extension up until it snaps into place. Attach the original document support.
  • Page 17 Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET jack on the fax. To connect an answering machine to your fax, see Chapter 7, Answering Machine Hookup (page 88). Remove the seal covering the TEL. SET jack.

  • Page 18: Loading The Imaging Film

    Pull the green release on the right side of the machine forward, and open the print compartment cover. When replacing the film, use a roll of Sharp UX-3CR imaging film. One roll can print about 100 letter-size pages.
  • Page 19 If you are installing the imaging film for the first time, go to Step 6. Remove the imaging film cartridge from the print compartment (grasp the handle at the front of the cartridge) and turn it over. Remove the used film from the cartridge.
  • Page 20 Loading the Imaging Film Remove the new roll of imaging film from its packaging. Do not yet remove the band that holds the rolls together. Insert the large gear into the green end of the empty spool. Make sure the two protrusions on the large gear fit firmly into the slots in the end of the spool.
  • Page 21 Insert the large gear into the large holder on the imaging film cartridge (make sure it clicks into place), and then insert the small gear on the other end of the spool into its holder. Cut the band that holds the two spools together.
  • Page 22 Loading the Imaging Film Rotate the large gear toward you until the film is taut. Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Load paper in the paper tray and then press the following keys to initialize the film.
  • Page 23 Loading the Imaging Film When to replace the imaging film Replace the imaging film when the display shows: FILM END Use the following imaging film, which is available from your dealer or retailer: Sharp UX-3CR Imaging Film...

  • Page 24: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load letter or legal size paper in the paper tray. The maximum number of sheets depends on the weight and size of the paper you are loading. Paper from 16 to 20 lbs. (60 to 75 g/m Letter size: 60 sheets Paper from 20 to 24 lbs.
  • Page 25 Push the paper release plate back down. If the paper release plate is not pushed down, paper feed errors will result. Note: When receiving faxes or copying documents, do not allow a large number of pages to accumulate in the output tray. This may obstruct the outlet and cause paper jams.
  • Page 26 Loading Printing Paper Press 1 to select LETTER or 2 to select LEGAL. The display will show: COPY CUT-OFF Press the STOP key to return to the date and time display. Your fax has been set at the factory to print at normal contrast.

  • Page 27: Entering Your Name And Fax Number

    Enter your name and fax number here and set the date and time as explained in the following section to have the fax machine include this information automatically at the top of your fax messages.
  • Page 28 Entering Your Name and Fax Number Press these keys: The display will show: ENTRY MODE Press the # key twice. The display will show: OWN NUMBER SET Press the START/MEMORY key. The display will show: ENTER FAX # Enter your fax number by pressing the number keys (max.
  • Page 29 Up to 24 characters can be entered. Example: SHARP = 77777 444 22 7777 SPACE = To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter.
  • Page 30 Entering Your Name and Fax Number Press the START/MEMORY key. The display will show: SECURITY SELECT Press the STOP key to return to the date and time display. START/MEMORY STOP...

  • Page 31: Setting The Date And Time

    Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time by pressing the keys on the operation panel as shown below. Do not set the date and time if you are using OpenLCR! OpenLCR automatically sets the date and time each time your fax calls OpenLCR and receives rate data.
  • Page 32 Setting the Date and Time Press these keys: The display will show: DATE & TIME SET Press the START/MEMORY key. The currently set date will appear in the display. Enter a two-digit number for the month (“01” for January, “02” for February, “12”...
  • Page 33 Press the * key to select A.M. or the # key to select P.M. Press the START/MEMORY key to start the clock. The display will show: DAY LIGHT SAVING Press the STOP key to return to the date and time display. Daylight Saving Time If desired, you can set the clock to move forward and backward automatically at the beginning and end of Daylight Saving Time.

  • Page 34: Setting The Reception Mode

    TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.

  • Page 35: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker and ringer using the UP and DOWN keys. Speaker Press the SPEAKER key. Press the UP or DOWN key. Display: SPEAKER: HIGH SPEAKER: MIDDLE SPEAKER: LOW When the display shows the desired volume level, press the SPEAKER key to turn off the speaker.
  • Page 36 Volume Adjustment Press the UP or DOWN key. Display: RECEIVER: HIGH RECEIVER: MIDDLE When the display shows the desired volume level, replace the handset. Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed and the handset is not lifted.) Display: RINGER: HIGH RINGER: MIDDLE...

  • Page 37: Setting Up And Using Openlcr

    Before registering, be sure to read the information on the Fax Transmission Test and OpenLCR Line Activation Form and Terms of Service sheet included with your fax machine. If you have any questions, call OpenLCR at 970-206-1207. OpenLCR uses Caller ID for identification purposes when your fax calls OpenLCR to receive rate information.
  • Page 38 Line Activation Form, and then fax the form as follows: Place the form with the side you wrote on face down, and push it gently into the document feeder of the fax machine. The display will show: READY TO SEND Press the OpenLCR key, the 5 key, and then the START/MEMORY key.
  • Page 39 Registering by phone To register by phone, follow these steps: Pick up the handset on the fax machine. Press the OpenLCR key and then the 1 key. If the display shows the alternating messages at right, press the number keys to enter your fax/phone number, including the area code (the number must be 10 digits long).
  • Page 40 (This makes your fax temporarily issue tone signals when you press the number keys.) When registration is completed, your fax machine will receive the rate data from OpenLCR. This will last one or two minutes. When downloading is completed, the display will briefly show DOWNLOAD OK!! and then revert to the date and time.
  • Page 41 Note: OpenLCR cannot be used if your fax machine is connected to a Private Branch Exchange (PBX). Downloading (receiving) the rate data manually Your fax machine will automatically call OpenLCR and download updated rate data about once every three months. Normally you will not need to download the rate data manually.
  • Page 42 After receiving the test sheet, the current date and time will automatically be programmed in your fax machine. This saves you the trouble of setting the date and time in the fax yourself. Place the form with Section A face down, and push it gently into the document feeder of the fax machine.
  • Page 43 Using OpenLCR When you have registered with OpenLCR and downloaded the rate data to your fax machine, a highlighted “C” will appear in the date and time display to indicate that the OpenLCR feature is activated. JAN-19 02:16 Each time you make a long distance phone or fax call, the fax machine will automatically route the call through the least expensive carrier based on the downloaded rate information.
  • Page 44 Setting Up and Using OpenLCR The following table shows marks related to OpenLCR that may appear in the display. Mark OpenLCR has been activated and is ready for use. OpenLCR cannot be used because the rate data has been erased. Your fax will automatically call OpenLCR within the next 24 hours to receive new (Blinking) data, or you can download the data manually if you...
  • Page 45 Press the following sequence of keys if you want to stop using the Open LCR feature. OpenLCR Calls will not be routed by OpenLCR and the fax machine will not call OpenLCR to update data. To resume use of OpenLCR, press these keys:...
  • Page 46 Setting Up and Using OpenLCR Changing your user profile To call OpenLCR to change your user profile, follow these steps: Pick up the handset on the fax machine. Press the OpenLCR key and then the 3 key. If the display shows the alternating messages at right, press the number keys to enter your fax/phone number, including the area code (the number...
  • Page 47 When this happens, OpenLCR routing will not take place. JAN-19 02:16 This will only occur if the fax machine is unable for some reason to make its periodic call to OpenLCR to receive new rate data. First try downloading the rate data manually by pressing the OpenLCR key and 2 key as explained in Downloading (receiving) the rate data manually on page 39.
  • Page 48 Setting Up and Using OpenLCR Press these keys: The display will show: CENTER # MODE Press 1 (SET) to set the new phone number. Note: If you want to restore the factory-set number, press 2 for CLEAR and then go to Step 4. Press the number keys to enter the new phone number.
  • Page 49 Note: The following settings are not required as of the printing of this manual. OpenLCR will inform you through its Web site (www.OpenLCR.com) if the settings become necessary in the future. Selecting a long or short call Before you make a long distance or international phone/fax call, select whether the call will be a long call or a short call.
  • Page 50 Before making a phone call, select the LONG TIME setting (05MIN). When you change the SHORT TIME and/or LONG TIME setting, the fax machine will automatically call OpenLCR and receive rate data for the new times. Press these keys:...
  • Page 51 Enter a 2-digit number (01 to 29) for the number of minutes of the SHORT TIME setting. (If the number is less than 10, enter a 0 before the number.) The display will show your selection and then show: LONG TIME ENTER (03-30) 04 Enter a 2-digit number for the number of minutes of the LONG TIME...

  • Page 52: Sending Documents

    3. Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size (148 mm)
  • Page 53 Note: Letters or graphics on the edges of a document will not be scanned. 0.16"(4 mm) Other restrictions The scanner cannot recognize yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder.

  • Page 54: Loading The Document

    Loading the Document Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 55 Adjust the resolution and/or contrast settings (if desired) as explained in Resolution and Contraston on page 55, then dial the receiving machine as explained in Sending a Fax by Normal Dialing on page 58. Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel.
  • Page 56 Loading the Document Remove the document. Close the operation panel, making sure it clicks into place.

  • Page 57: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for sending a document.
  • Page 58 Adjusting the Resolution and Contrast Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. Press the RESOLUTION key one or more times until the desired resolution and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear...
  • Page 59 Changing the default resolution If desired, you can change the default resolution for faxing documents to FINE. Follow the steps below. Press these keys: The display will show: FINE PRIORITY Press 1 (YES) to set the default resolution to FINE, or 2 (NO) to set it to STANDARD.

  • Page 60: Sending A Fax By Normal Dialing

    (If you pressed the SPEAKER key, you must pick up the handset to talk.) Normal Dialing allows you to listen to the line and make sure the other fax machine is responding. Load the document(s). The display will show:...
  • Page 61 Dial the number of the receiving machine by pressing the number keys. Wait for the connection. Depending on the setting of the receiving machine, you will either hear a facsimile reception tone or the other person will answer. If the other party answers, ask them to press their Start key (if you pressed the SPEAKER key, pick up the handset to speak with them).

  • Page 62: Sending A Fax By Automatic Dialing

    To use Automatic Dialing, you must first store the full fax or telephone number in your fax machine. When you store a fax or telephone number, you select a two-digit Speed Dial number for it. Forty-seven Speed Dial numbers are available.
  • Page 63 Storing fax and telephone numbers for Automatic Dialing Press these keys: The display will alternately show: FAX/TEL # MODE 1=SET,2=CLEAR Press the 1 key to select SET. The display will alternately show: FAX/TEL # SET ENTER SPEED # Enter a two-digit Speed Dial number by pressing the number keys (01 to 07 for Rapid Key Dialing, 08 to 47 for Speed Dialing).
  • Page 64 (If you don’t want to enter a name, go directly to Step 7.) SPACE = Example: SHARP = 77777 444 22 7777 To clear a mistake, press the SPEED DIAL key. To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter.
  • Page 65 Return to Step 3 to store another number, or press the STOP key to return to the date and time display. Chain Dialing for area and access codes You can also store an area code or access code in a Rapid Key or Speed Dial number.
  • Page 66 Step 3, and then change the number and/or name when they appear in the display in Steps 4 and 6. Note: The fax machine uses a lithium battery to keep automatic dialing numbers and other programmed data in memory when the power is turned off.
  • Page 67 Rapid Key Dialing If the number you want to dial has been stored for Automatic Dialing as a Speed Dial number from 01 to 07, you can dial it by pressing the corresponding Rapid Key. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 68 Sending a Fax by Automatic Dialing Speed Dialing Speed Dialing can be used to dial any number that has been stored for Automatic Dialing. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.
  • Page 69 Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialing. You can use this method to dial a full number when you don’t need to speak to the other party before faxing.
  • Page 70 Sending a Fax by Automatic Dialing Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial and transmit the loaded document by simply pressing the START/MEMORY key.
  • Page 71 If you use automatic dialing (including Direct Keypad Dialing) and the line is busy, the fax machine will automatically redial the number. The fax machine will make up to two redialing attempts at an interval of five minutes. To stop automatic redialing, press the STOP key.
  • Page 72 Sending a Fax by Automatic Dialing Enter a 2-digit number from 01 to 15 for the number of minutes in the interval. Press the STOP key to return to the date and time display. Recall times for automatic dialing If desired, you can change the maximum number of automatic redialing attemps made when the line is busy.
  • Page 73 Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well.

  • Page 74: Receiving Documents

    4. Receiving Documents Using FAX Mode RECEPTION MODE When the reception mode is set to FAX, the fax machine will automatically answer all calls on four rings and receive incoming faxes. 4 rings If you pick up the handset before the machine answers, you can talk to the other party and/or receive a document as explained in Using TEL mode on page 74.
  • Page 75 The display will show: RECALL INTERVAL Press the STOP key to return to the date and time display. Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting. Using FAX Mode FUNCTION...

  • Page 76: Using Tel Mode

    RECEPTION MODE When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same line. Answering with the fax’s handset When the fax machine rings, pick up the handset.
  • Page 77 If the other party first speaks with you and then wants to send a fax, press the START/MEMORY key after speaking. (Press your START/ MEMORY key before the sender presses their Start key.) When RECEIVING appears in the display, hang up. START/MEMORY Answering with an extension phone Answer the extension phone when it...
  • Page 78 Using TEL Mode If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, press 5, *, and * on the extension phone (only on a tone dial phone). This signals the fax to begin reception.
  • Page 79 Press the STOP key to return to the date and time display. Turning off detection of the Tel/Fax Remote Number If you don't intend to ever activate fax reception from an extension phone, you can turn off detection of the above Tel/Fax Remote Number.
  • Page 80 Using TEL Mode Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
  • Page 81 Press 1 to turn on the 2 IN 1 function, or 2 to turn it off. Press the STOP key to return to the date and time display. Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper.

  • Page 82: Substitute Reception To Memory

    Substitute Reception to Memory If you selected AUTO, select the reception ratio to be used in the event that the memory becomes full (automatic reduction is not possible when the memory is full). Press 1 for 93% or 2 for 100%. Press the STOP key to return to the date and time display.

  • Page 83: Making Copies

    5. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down.
  • Page 84 Making Copies Press the COPY key (MULTI ) if you want to make multiple copies of each original. The display will show: ENTER # (01-99) Enter the number of copies per original (if the number is less than 10, enter a "0" before the number). The display will show: COPY RATIO COPY/HELP...
  • Page 85 Set the amount of reduction or enlargement by entering a number from 1 to 4 as shown below, or press the START/MEMORY key to select 100%. Copying will begin. 1: AUTO (automatic size adjustment to match the size of the printing paper) 2: 50% 3: 125%...
  • Page 86 Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The intial setting is YES (cut off the remainder).

  • Page 87: Making Telephone Calls

    6. Making Telephone Calls Your fax machine can be used like a regular telephone to make and receive voice calls. To make or receive a voice call, the power must be on. Pick up the handset or press the SPEAKER key. Listen for the dial tone.
  • Page 88 Making Telephone Calls Comments: While the handset of the fax is lifted (off hook), an extension phone connected directly to the fax cannot be used to speak with the other party. The fax may interrupt a voice call received on an extension phone if the reception mode is set to A.M.
  • Page 89 Making Telephone Calls Hold You can put the other party on hold during a conversation by pressing the HOLD/SEARCH key. When this is done, they cannot hear you. You can put the handset back in the cradle without breaking the connection.

  • Page 90: Answering Machine Hookup

    7. Answering Machine Hookup Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine's TEL. SET jack. This will allow you to receive both voice messages and faxes when you are out. Remove the seal covering the TEL. SET jack.
  • Page 91 Changing the outgoing message The outgoing message (OGM) of your answering machine should be changed to inform callers who want to send a fax to press their Start key. For example, your message might go as follows: "Hello. You've reached the ABC company. No one is available to take your call right now.
  • Page 92 (see page 76). If they are the same, entering the code from an outside telephone to retrieve messages will cause the fax machine to be activated. How the connection operates While you are out, all of your incoming calls will be answered by your answering machine and its outgoing message will play.

  • Page 93: Optional A.m. Mode Settings

    Quiet Detect Time The fax machine is set to take over the line and begin reception if it detects 4 seconds of silence after the answering machine answers. If needed, you can change this setting to any number of seconds from 1 to 10.
  • Page 94 Optional A.M. Mode Settings Press the STOP key to return to the date and time display. Fax when Answering machine Fails When this function is turned on, your fax will answer the call after 5 rings if the answering machine for some reason fails to answer before that time.

  • Page 95: Special Functions

    8. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 96 Caller ID Press 1 to turn on Caller ID, or 2 to turn it off. (If you selected 2 (NO), go to Step 7.) If you selected 1, the display will show: AREA CODE # MODE 1=SET,2=CLEAR Press 1 to select SET. (To clear a previously programmed area code, press 2 and go to Step 7.) The display will show:...
  • Page 97 How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected.
  • Page 98 Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 20 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 99 If you want to make a voice call, pick up the handset or press the SPEAKER key. Dialing will begin automatically. (If you pressed the SPEAKER key, pick up the handset when the other party answers.) Press the STOP key when you have finished viewing the list.
  • Page 100 Caller ID Press 1 to enter a number, or 2 to clear a number. (If you pressed 2, go to Step 4.) Enter the phone number, including the area code, by pressing the number keys (max. of 20 digits). Press the START/MEMORY key and then the STOP key.

  • Page 101: Distinctive Ring (Requires Subscription To Service)

    Important: To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. Your fax machine may not be compatible with some distinctive ring services. Distinctive ring is a service offered by some local telephone companies whereby they assign an additional second number to your regular single line.
  • Page 102 Set the reception mode to FAX. When using distinctive ring, you must set the reception mode of your fax machine to FAX. When your designated fax number is dialed, your fax will automatically answer and begin reception after two rings. Note that other devices on the same line will also ring until your fax answers.

  • Page 103: Broadcasting

    Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.
  • Page 104 Broadcasting Press the START/MEMORY key. Transmission will begin. A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.

  • Page 105: Cover Sheet

    Cover Sheet You can have the fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. Follow the steps below to turn on the cover sheet function. Once the cover sheet function is turned on, cover sheets will be included with all tranmissions until you turn it off.
  • Page 106 Cover Sheet Press 1 (YES) to turn on the cover sheet function, or 2 (NO) to turn it off. The display will show: AUTO PRINT OUT Press the STOP key to return to the date and time display. Selecting a header message (optional) When the cover sheet function is turned on, you can also select a message which will appear as a header at the top of the cover sheet.
  • Page 107 Select a message by entering a number from 1 to 4: 1: URGENT 2: IMPORTANT 3: CONFIDENTIAL 4: PLS. DISTRIBUTE Dial the receiving machine and transmit the document. Note: To cancel a cover sheet header setting, press the STOP key or remove the document from the feeder.

  • Page 108: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
  • Page 109 Batch Page Numbering Comments: If you need to cancel a batch number entry, remove the document from the feeder or press the STOP key. If the number of pages actually transmitted does not coincide with the batch number entered, the alarm will sound and PAGE COUNT ERROR will appear in the display.

  • Page 110: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to turn it on, and then enter the fax numbers from which you do not want to receive faxes as indicated in the procedure that follows.
  • Page 111 Press these keys: The display will show: STORE JUNK # Press 1 to enter a number in the Anti Junk Number List, or 2 to clear a number from the list. Entering: Enter a 1-digit number from 1 to 5 with the numeric keys. This number identifies the fax number that you will enter in the next step.

  • Page 112: Sending Documents From Memory

    Sending Documents From Memory Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 113 Enter the number of the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter a Speed Dial number. Enter a full telephone number by pressing the number keys. Press the START/MEMORY key if you entered a Speed Dial number or a full number.

  • Page 114: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.
  • Page 115 Note: Rapid Dial Keys cannot be used for polling. To dial a Rapid Dial location, press the SPEED DIAL key and then enter the 2-digit number corresponding to the Rapid Key. Dial the fax machine you want to poll using one of the following methods: Pick up the handset (or press the SPEAKER key) and dial the full number.
  • Page 116 Polling Security allows you to prevent unauthorized polling of your machine. When this function is turned on, polling will only take place when the fax number of the polling fax machine has been entered in your machine's list of permitted fax numbers (called "passcode numbers").
  • Page 117 Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers. Press these keys: The display will show: PASSCODE # MODE Press 1 to store a number, or 2 to clear a number.

  • Page 118: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at any one time, and the times they will be performed can be specified up to 24 hours in advance.
  • Page 119 Press the * key to select A.M. or the # key to select P.M. Press the START/MEMORY key. Enter the Speed Dial number of the receiving fax machine. If this is a polling operation, go to Step 10. Press the START/MEMORY key.
  • Page 120 Timer Operations To cancel a timer operation If you need to cancel a timer operation after it has been set, follow the steps below. Press these keys: The display will show: TIMER MODE Press # to cancel a transmission operation, or * to cancel a polling operation.

  • Page 121: Printing Lists

    9. Printing Lists You can print lists showing settings and information entered in the fax machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages. To print a list, follow the steps below.
  • Page 122 Printing Lists Explanation of headings The name or fax number of the other machine involved in SENDER/ the transaction. If that machine does not have an ID RECEIVER function, the communication mode will appear (for example, "G3"). The time at which transmission/reception started. START TX/RX TIME Total time taken for transmission/reception.
  • Page 123 STOP key was pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax machine does not have. If you were attempting to fax, make sure a document is in the feeder. If you were receiving, contact the faxing party to see how they are trying to send to you.
  • Page 124 Printing Lists Telephone Number List This list shows the fax numbers that have been programmed for automatic dialing. Passcode List This list shows settings made for polling security, your name and fax/ telephone number as entered in the machine, a sample of the header printed at the top of every page you transmit (HEADER PRINT), and settings related to OpenLCR.
  • Page 125 Option Setting List This list shows the current status of the option settings. Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function. Printing Lists...
  • Page 126 FUNCTION key and the 6 key. Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs.
  • Page 127 The same headings appear in the Transaction Report as in the Activity Report. See page 120 for an explanation of the headings. The Transaction report cannot be printed on demand. If desired, you can change the condition under which a report is printed out.

  • Page 128: Maintenance

    10. Maintenance Print head Clean the print head frequently to assure optimum printing performance. Unplug the power cord. Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 129 Do not use benzene or thinner. Avoid touching the print head with hard objects. The print head may be hot if your fax machine has just received a large number of documents. If this is the case, allow the print head to cool prior to cleaning.
  • Page 130 Maintenance Place the imaging film cartridge back in the print compartment. Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down.
  • Page 131 Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (grasp the finger hold and pull up), and wipe the scanning glass and rollers with a soft cloth. Make sure that all dirt and stains (such as correcting fluid) are removed, as dirts and stains will cause vertical lines on transmitted images and copies.

  • Page 132: Troubleshooting

    11. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Line error Problem LINE ERROR appears in the display.
  • Page 133 • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Connecting the telephone line cord on page 13.
  • Page 134 • The print head may be dirty. See Print head on page 126. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.

  • Page 135: Answering Machine Connection

    Solution • Make sure your fax machine's reception mode is set to A.M. • Make sure your fax machine's TEL. LINE jack is connected to the wall jack. Make sure your fax machine's TEL. SET jack is connected to your answering machine's telephone line jack (not the answering machine's extension phone jack).

  • Page 136: General Problems

    Problems and Solutions General problems Problem Information cannot be programmed in the fax. Nothing appears in the display. The machine does not respond when you press any of its keys. Automatic document feeding does not work for transmission or copying. Voice calls taken on an extension phone are interrupted by the fax.

  • Page 137: Messages And Signals

    The fax machine has called OpenLCR and is receiving carrier rate data. This message only appears if you have registered with OpenLCR. The fax machine was unable to download rate data from OpenLCR. Try downloading the data manually as explained in Downloading (receiving) the rate data manually on page 39.
  • Page 138 Messages and Signals LINE ERROR LINE IS IN USE MEMORY IS FULL MEMORY PRINTING NO DATA NO SERVICE NO # STORED OFF HOOK ON HOOK DIAL OUT OF PAPER Transmission or reception was not successful. Press the STOP key to clear the message and then try again.

  • Page 139: Audible Signals

    The printing paper is jammed. See the following section, Clearing Paper Jams. A document has been loaded and the fax machine is waiting for you to begin faxing or copying. This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer.

  • Page 140: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If the document doesn't feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.
  • Page 141 Clearing jammed printing paper Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 142 Clearing Paper Jams Close the print compartment cover (press down on both sides to make sure it clicks into place), and then close the operation panel. Reinsert the paper in the paper tray and push the paper release plate back down.

  • Page 143: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4132XHZZ TLABH481AXHZZ QCNW-289ASCOW QCNW-290ASCZZ...

  • Page 144: Fcc Regulatory Information

    If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp’s Customer Assistance Center. The number is 1- 800-BE SHARP. This equipment may not be used on coin service provided by the telephone company.

  • Page 145: Quick Reference Guide

    Quick Reference Guide Entering Your Name and Number FUNCTION 1. Press: Display shows: OWN NUMBER SET 2. Press: START/MEMORY 3. Enter your fax number (max. of 20 digits) by pressing the number keys. To insert a space between digits, press the # key.

  • Page 146: Sending Faxes

    Press the RECEPTION MODE key until the arrow in the display points to the desired reception mode. RECEPTION SPEAKER FAX mode: The fax machine automatically answers on four rings and receives the incoming document. TEL mode: RECEIVING A.M. mode: Select this mode when an answering machine is connected to the fax and the answering machine is turned on.

  • Page 147: Guía De Referencia Rápida

    Guía de referencia rápida Introducción de su nombre y número FUNCTION 1. Pulse: El visor muestra: OWN NUMBER SET 2. Pulse: START/MEMORY 3. Introduzca su número de telefax (20 dígitos como máx.) mediante pulsación de las teclas numéricas. Pulse la tecla # para introducir un espacio libre.
  • Page 148 Guía de referencia rápida Transmisión de mensajes telefax Coloque el original (hasta 10 páginas) cara abajo en el alimentador de documentos. Marcación normal 1. Levante el auricular o pulse: 2. Marque el número de telefax. 3. Espere hasta escuchar el tono de recepción (si contestara una persona, pídale pulsar su tecla Start).
  • Page 149 INHALATION - - - Not applicable OTHERS- - - - - -No data available S H A R P (Name and Telephone Number) Sharp Document Network System of America Telephone number for information: 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Sharp Electronics of Canada Ltd.
  • Page 150 MATERIAL SAFETY DATA SHEET (2/2) Section 6. Physical Chemical Characteristics Boiling/Melting Point No data available Vapor Pressure No data available Vapor Density No data available Evaporation Rate No data available Appearance Thin film coated with ink Odor Slight wax odor Section 7.
  • Page 151 Medical Conditions Generally Aggravated by Exposure : not applicable Emergency and First Aid Procedures : not applicable S H A R P (Name and Telephone Number) Sharp Document Network System of America Telephone number for information: 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Sharp Electronics of Canada Ltd.
  • Page 152 MATERIAL SAFETY DATA SHEET (2/2) Section 6. Physical Chemical Characteristics Boiling/Melting Point m.p. about 70 C for ink Vapor Pressure Not applicable Vapor Density Not applicable Evaporation Rate Negligible Appearance Thin film coated with ink Odor Slight wax odor Section 7. Fire and Explosion Data Flash Point (Method Used) Ignition Temperature Flammable Limits...

  • Page 153: Index

    Index A.M. reception mode Activity Report Auto print-out Answering machine hookup Activating Connecting Fax reception when TAD fails Quiet Detect Time Troubleshooting Anti Junk Fax Anti Junk Number List Audible signals Auto-dial numbers, storing Batch page numbering Caller ID Caller ID List Chain Dialing Contrast Copies...
  • Page 154 Index Line error Loading printing paper Loading the document Memory Sending documents from Substitute reception to Normal Dialing Number of rings in FAX reception mode OpenLCR Option Setting List Ordering parts Original document support Paper jams, clearing Paper size setting Paper, loading Passcode List Pauses in automatic dialing...

  • Page 155: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.
  • Page 156 SHARP DOCUMENT NETWORK SYSTEM OF AMERICA Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION PRINTED IN THAILAND (TINSE4132XHZZ)

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