Customer Service; Troubleshooting; Localise The Cause - Medion PC Manual

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Customer Service

Errors can have simple causes, but sometimes they are caused by

faulty equipment. We would like to give you some ideas to solve

common problems. Should these instructions not lead to success,

please feel free to call us.

Visibly check all cables and connections. Should all lights be off,

check whether all equipment is supplied with power.

• Check power points, power cable and all power switches.

• Switch off the PC and check all cable connections. Check

the connections to peripherals. Do not exchange cables,

even though they may look similar. The polarity in those ca-

bles may be different. When it is confirmed that the com-

puter has power and all connections are correct, turn the

computer on again.

Frequent use of the programs Disk Defragmenter and Disk

Cleanup will help you to avoid problems with your operating

system.

The tool "System Information", available in the program folder

"System Tools" is also very useful.

Customer Service & Self Help

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