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Table of Contents
108
Questions & Answers
Problem
Text message can-
not be sent.
EMS pictures &
sounds are not dis-
played on the desti-
nation phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider
code error.
Missing/too many
menu entries
Charge meter does
not work
Damage
Severe shock
Phone became wet. Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
Reset settings to the factory default, p. 95:
Possible causes
Service provider does not sup-
port this service.
Phone number for service
centre not set or incorrectly set.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
Destination phone does not sup-
port the EMS standard.
Incorrect WAP profile set, or
wrong or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorisation for this service. Contact your service provider.
Functions may have been add-
ed or deleted by the service pro-
vider via the SIM card.
Charge pulse is not being trans-
mitted.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Dry connector contacts thoroughly. Stand mobile upright in an air current. Do not dis-
mantle the phone!
Possible solution
Contact your service provider.
Set service centre (p. 56).
Contact your service provider.
Repeat message.
Check.
Check WAP settings (p. 74); contact your service
provider if necessary.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, contact your service
provider.
Contact Siemens Service (p. 109).
Check with your service provider.
Contact your service provider.
A
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