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Siemens c62 Service Manual

Gsm phase 2+, triple-band - egsm 900 / gsm 1800 / gsm 1900, gprs
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  • Page 1 Local Service Organization Service Manual BE INSPIRED S I E M E N S C O M M U N I C A T I O N S U N L I M I T E D Our innovation shapes the future...
  • Page 2: Table Of Contents

    S I E M E N S P T E L T D C62 Level 2 Service Manual Table of Contents GPRS (GERENAL PACKET RADIO SERVICE)............2 KEY FEATURES......................3 ACCESSORIES ……………………………………………………………………….6 UNIT DESCRIPTION C62.. …………………..……………………….………….…..8 4.1 Exploded View of C62……………………………………………………………………...9 4.2 Parts List…………………………………………………………………………………...10 DISASSEMBLY OF C62..………………………………………………………...11...
  • Page 3: Gprs (Gerenal Packet Radio Service)

    S I E M E N S P T E L T D C62 Level 2 Service Manual 1 GPRS (GENERAL PACKET RADIO SERVICE) GPRS is a new non-voice value added services that allows information to be sent and received across a GSM mobile telephone network.
  • Page 4: Key Features

    S I E M E N S P T E L T D C62 Level 2 Service Manual Key Features • GSM Phase 2+, triple-band - EGSM 900 / GSM 1800 / Frequency Bands GSM 1900, GPRS Power • EGSM 900 : Power Class 4 •...
  • Page 5 S I E M E N S P T E L T D C62 Level 2 Service Manual • Power / End key and Send key Keypad • 2 soft keys and 4-way menu keys • 12 numeric keys (10 numeric, # and 8) •...
  • Page 6 S I E M E N S P T E L T D C62 Level 2 Service Manual • LND (Last Numbers Dialled List) • MTPY (Multiparty Conference) • SDN (Service Dialing Number) • SMS MO (Mobile Originated) • SMS MT (Mobile Terminated) •...
  • Page 7: Accessories

    S I E M E N S P T E L T D C62 Level 2 Service Manual Accessories For the C62, the following accessories will be available. Li-ion Battery EBA-610 Travel Charger ETC-500 (EURO) Travel Charger ETC-510 (UK) Headset PPT HHS-510...
  • Page 8 S I E M E N S P T E L T D C62 Level 2 Service Manual Car Charger ECC-500 Car Kit Portable HKP-500 Pictures are not available for the following accessories: Travel Charger ETC-520 (U.S.A) Data Cable DCA-500 Data Cable USB DCA-510 Copyright ©...
  • Page 9: Unit Description C62

    C62 Level 2 Service Manual Unit Description C62 Mechanically the C62 mobile phone is built up by plastic front and back covers, a plastic antenna cover, a transceiver PWB and a battery case. Inner surface of the B-cover is covered with a metal layer and a conducting gasket.
  • Page 10: Exploded View Of C62

    S I E M E N S P T E L T D C62 Level 2 Service Manual Exploded View of C62 Copyright © Siemens Pte Ltd. C62 Level 2 manual V1.1 All Rights Reserved ICM MP CCQ SLI RHQ...
  • Page 11: Parts List

    S I E M E N S P T E L T D C62 Level 2 Service Manual 4.2 Part List Pos. Description A-cover assembly, Eagle White A-cover assembly, Pigeon Blue A-cover assembly, Cherry Red LCD-module KEYMAT ASSEMBLY HD0503 LATIN Eagle White...
  • Page 12: Disassembly Of C62

    The SIM contacts may be open, thus reachable for ESD contact discharge. This could lead to damage or destruction of the IC pins. It is a requirement for the service personnel to observe ESD protection rules while performing servicing the C62. Step 1...
  • Page 13 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 5 Step 6 Remove the antenna assembly by carefully The lower edge of the antenna cover has now lifting it up.
  • Page 14 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 11 Step 12 (Display) Hold the display and the PWB firmly. The Lift the display up as shown. display is connected to the PWB.
  • Page 15 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 17 Step 18 The speaker is glued to the audio cap. Take a Remove the speaker from the audio cap. firm hold of it with the tweezers.
  • Page 16 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 23 Step 24(Receiver) Turn the B-cover to another side. Put the Remove the receiver by using the tweezers smaller head of the new pins into the corresponding holes.
  • Page 17: Reassembly Of C62

    S I E M E N S P T E L T D C62 Level 2 Service Manual Reassembly of C62 Step 1 (Keymat) Step 2 Place the keymat into the A-cover. Ensure Check that the keymat has been aligned that the receiver is in its housing and the properly.
  • Page 18 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 7 (Speaker) Step 8 Carefully fit the speaker into the speaker Place the speaker gasket onto the speaker. housing in the B-cover. Press the speaker to The gasket must be replaced if it is even ensure it fits properly in the B-cover.
  • Page 19 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 13 (Domesheet) Step 14 Detach the new domesheet from the Place the domesheet on the domesheet protection foil with the tweezers.
  • Page 20 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 18 (Receiver) Step 19 Take a new receiver and mount it. Place the PWB onto the A-cover by laying down the top part first.
  • Page 21 S I E M E N S P T E L T D C62 Level 2 Service Manual Step 24 Step 25 Place the antenna assembly in a small angle Push the antenna assembly at the same to the top of the phone first.
  • Page 22: Mobile Software Programming

    Update the latest signalling software and language package with the flash programmer. The software for the C62 is loaded from a PC directly. Hardware interconnection between the mobile and the PC is shown in the figure below. See installation instructions in the following section.
  • Page 23 The RS 232 cable is connected between the PC's serial port and the Bootkit. A charger needs to be plugged to the Bootkit. Finally, the Siemens connecting cable needs to be connected between the Bootkit and the phone's system connector. Ensure that the Dongel is connected.
  • Page 24 S I E M E N S P T E L T D C62 Level 2 Service Manual • Romanian (RO) • Albanian (AL) Israel (10) North Africa (12) • T9-English (EN) • T9-English (EN) • T9-French (FR) • German (DE) •...
  • Page 25 S I E M E N S P T E L T D C62 Level 2 Service Manual Software programming process T h i s i n f o r m a t i o n i s s u b j e c t t o c h a n g e ! Contact your Service Manager for the order number of the right version of mobile software for your market.
  • Page 26 S I E M E N S P T E L T D C62 Level 2 Service Manual Flash Programmer Open the Flash Programmer and the following window will appear. FLASH Flashing process The flash button is disabled if the Flash Programmer options are not correctly set. Basic setting for flashing process is: 1.
  • Page 27 S I E M E N S P T E L T D C62 Level 2 Service Manual PREPARING TO FLASH Reset the phone (turn phone off and on) and the flashing will start automatically. The window seen below appears when flashing is done.
  • Page 28 S I E M E N S P T E L T D C62 Level 2 Service Manual The window seen below will appear. RECOVERY FLASH Reset the phone (turn phone off and on) and the flashing will start automatically.
  • Page 29 S I E M E N S P T E L T D C62 Level 2 Service Manual PHONE MENU Following window will appear. WIZARD Start wizard by pressing the “Next>” button. The “Help” button opens Help for flash programmer.
  • Page 30 S I E M E N S P T E L T D C62 Level 2 Service Manual USER DATA IS COPIED Connect the target phone to the communication cable and press the “Next>” button to continue. The following window appears after copying is successfully completed.
  • Page 31 S I E M E N S P T E L T D C62 Level 2 Service Manual The following window will appear. SETTINGS 1. Set baud rate to 115200 bit/s or higher depending on a serial port speed max.
  • Page 32 S I E M E N S P T E L T D C62 Level 2 Service Manual The following window will appear. CONFIGURE PORTS 5. Select the correct COM port(s) and press “OK”. (Multi-flashing can be done if the computer supports it.)
  • Page 33 S I E M E N S P T E L T D C62 Level 2 Service Manual Start the SW update by short pressing the “On/Off” button of the Mobile Phone After an successful SW-Update the following window will appear.
  • Page 34: Siemens Service Equipment User Manual

    2. Sets, which pass the test, will be good enough to return to customer. Starting from the P35 Series, Siemens will introduce a simpler and faster testing platform for testing a repaired Siemens mobile phone. The testing platforms are either base on R&S CMD 53/55 or CTS55 GSM test set or CMD200 with a software called (CTS, CMD, or CMU-GO).
  • Page 35: Jpics, Java Based Product Information Controller

    S I E M E N S P T E L T D C62 Level 2 Service Manual JPICS, Java based Product Information Controlling System Figure 1. JPICS log-in page Overview The following functions are available for the LSO: •...
  • Page 36 Kamp- Lintfort. In case of any questions or requests concerning chip cards or administration of the databases please ask your responsible Siemens Customer Care Manager. Copyright © Siemens Pte Ltd. C62 Level 2 manual V1.1 All Rights Reserved...
  • Page 37 2. A chip card. Chip cards can be ordered via your responsible Customer Care Manager within Siemens. 3. A supported chip card reader (Smarty or Siemens B1) in order to access your chip card. Remark: We recommend using Siemens B1 reader. Similar device to B1 is Cardman 9010.
  • Page 38 S I E M E N S P T E L T D C62 Level 2 Service Manual Generate Codes In the module “Generate Codes“you can choose to generate: - Master phone codes - Simlock Unlock – Codes Master phone codes The Master Phonecode is used to unlock blocked mobiles.
  • Page 39 S I E M E N S P T E L T D C62 Level 2 Service Manual Simlock Unlock - Code The Simlock-Unlock-Codes can only be generated if the following conditions are given: - Mobile must have an active Simlock inside.
  • Page 40 S I E M E N S P T E L T D C62 Level 2 Service Manual Printing IMEI label The module “Print IMEI label” offers the possibility to re-print IMEI labels for mobiles again. You are able to print 1 label in just one step.
  • Page 41: International Mobile Equipment Identity, Imei

    15 digits. Type approval granted to a type of mobile is allocated 8 digits. 6 digits have been allocated for the equipment serial number for manufacturer and the last digit is spare. The part number for the C62 is S30880-Sxxxx-Axxx where the last 4 letters specify the housing and software variant.
  • Page 42: General Testing Information

    The technical instruction for testing GSM mobile phones is to ensure the best repair quality. Validity This procedure is to apply for all from Siemens AG authorized level 2 up to 2.5e workshops. Procedure All following checks and measurements have to be carried out in an ESD protected environment and with ESD protected equipment/tools.
  • Page 43 S I E M E N S P T E L T D C62 Level 2 Service Manual Check the storage capability: Check internal resistance and capacity of the battery. Check battery charging capability of the mobile phone. Check charging capability of the power supply.
  • Page 44 S I E M E N S P T E L T D C62 Level 2 Service Manual GSM Test: Connect the mobile/board via internal antenna (antenna coupler) and external antenna (car cradle) to a GSM tester. Use a Test SIM.
  • Page 45 S I E M E N S P T E L T D C62 Level 2 Service Manual Copyright © Siemens Pte Ltd. C62 Level 2 manual V1.1 All Rights Reserved ICM MP CCQ SLI RHQ 44 of 47 Internal Use Only...
  • Page 46 S I E M E N S P T E L T D C62 Level 2 Service Manual Final Inspection: The final inspection contains: 1) A 100% network test (location update, and set up call). 2) A random sample check of:...
  • Page 47: Annex 1

    S I E M E N S P T E L T D C62 Level 2 Service Manual Annex 1 Test SIM Card There are 2 different “Test-SIM-Cards” in use a) Test SIM from the company “ORGA” Pin 1 No:...
  • Page 48: Annex 2

    S I E M E N S P T E L T D C62 Level 2 Service Manual Annex 2 Battery – Date – Code overview Varta Date code example N 9 A VA Year (N:2001, O:2002...) Supplier Code Month (1:Jan, 2:Feb,…9:Sep, O:Oct, N:Nov, D:Dec) (Maker’s marking)