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descaling
service and customer
●
Regular descaling of the flat
care
element will improve the
performance of your kettle. If the
●
If the cord is damaged it must, for
kettle is not descaled regularly the
safety reasons, be replaced by
build up of limescale may result in
KENWOOD or an authorised
the following:
KENWOOD repairer.
●
problems may be experienced
UK
with the kettle switching on and
If you need help with:
off during use or switching off
●
using your kettle
before boiling.
●
servicing or repairs (in or out of
●
the kettle may take longer to
guarantee)
boil.
call Kenwood Customer Care on
●
the flat element may be
023 9239 2333. Have your
damaged.
model number ready - it is
Please note: not descaling your kettle
located on the underside of your
may invalidate your guarantee.
kettle.
●
When limescale starts to build up
●
spares and attachments
on the heating element, buy a
call 0870 2413653.
suitable descaler and descale your
other countries
kettle. After descaling, boil with
●
Contact the shop where you
fresh water several times and
bought your kettle.
discard. Clean any descaler off the
kettle - it can damage the parts.
guarantee (UK only)
●
Some regions of the country have
If your kettle goes wrong within
chalky water. This makes boiled
one year from the date you bought
water look cloudy and leaves a
it, we will repair or replace it free of
deposit on the side of the kettle.
charge provided:
This is normal but can be removed
●
you have not misused, neglected
with regular cleaning.
or damaged it;
●
Alternatively, to reduce limescale
●
it has not been modified (unless by
build up, use filtered water to fill
Kenwood);
your kettle.
●
it is not second-hand;
●
A range of Kenwood jug water
●
it has not been used commercially;
filters are available.
●
you have not fitted a plug
Call Kenwood on 023 92392333
incorrectly; and
and ask for customer care.
●
you supply your receipt to
show when you bought it.
This guarantee does not affect
your statutory rights.
children and burns or scalds
advice from the British Burn Association
Every year, 30,000 children go to hospital with burns. What might be a minor
burn for an adult could horrifically injure - or even kill - a child.
take these precautions
●
Keep hot drinks out of children's reach.
●
Don't drink while holding your baby. If you're passing someone a drink, make
sure a child isn't underneath.
●
Keep your kettle, and its cord, well back from the worktop edge so that
children can't grab them.
●
Keep children away from the kitchen work area.
●
For baby's bath, run the cold water first, then add the hot. Mix well and test
the temperature with your elbow before you put baby in.
●
Teach children about hot things.
run cold water over a burn immediately, then get medical help.
Don't stop to remove clothing.
Kenwood Limited, New Lane, Havant, Hampshire PO9 2NH, UK
www.kenwoodworld.com
55372/3
SJ980 series
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