Zanussi ZKI 245 User Manual page 20

Malfunction
There is water on the floor:
Unsatisfactory washing results:
The door will not open:
The machine vibrates or is noisy:
20
Possible Cause / Solution
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The inlet or the draining hose is damaged.
• Replace it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
• Refit the cap on the emergency emptying hose and
place the latter back in its seat.
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct programme/temperature was not
selected.
• Check if you have selected the correct
programme/temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been
removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted.
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
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has gone out.