Troubleshooting - Hamilton Beach 33351 Manual

840175900 ENnv12.qxd:Layout 1

Troubleshooting

PROBLEM
Food is undercooked.
The food isn't done after
cooking the amount of time
recommended in my recipe.
My meal was overcooked.
Why?
11/24/08 9:29 AM Page 13
PROBABLE CAUSE
• Was food cooked on the Keep Warm setting? Do not cook on Keep Warm; always cook on Low or
High heat settings.
• Was power interrupted?
• Did you select the Low heat setting but use a cooking time based on the High heat setting?
• Did you have the lid placed correctly on the slow cooker?
• This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight
fluctuations in power do not have a noticeable effect on most appliances; however, they can alter the
cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the
appropriate heat setting. You will learn through experience if a shorter or longer time is needed.
NOTE: Lid vent hole will not affect cooking time.
• Was the stovetop-safe cookware at least half-full? The slow cooker has been designed to thoroughly
cook food in a filled stovetop-safe cookware. If the stovetop-safe cookware is only half-filled, check for
doneness 1 to 2 hours earlier than recipe time.
• Did you select correct number of hours based on cooking temperature (Low or High)?
• Foods will continue to increase in temperature after desired temperature has been reached.
• Was the stovetop-safe cookware used to brown foods on the stovetop and placed in base while still
hot? If so, cooking time may be shortened. Check for doneness 30 minutes to 1 hour earlier than
recipe time.
13