Reporting Safety Defects - SMART fortwo coupe Operator's Manual

Reporting safety defects

For the USA only: The following text is pub
lished as required of manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the National Traffic and
Motor Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying smart USA Distributor, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or smart USA Distrib
utor, LLC.
To contact NHTSA, you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 (TTY: 1 800 424 9153); go to http://www.safercar.gov;
or write to: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue, SE, West Building, Washington, DC 20590. You can also obtain other
information about motor vehicle safety from http://www.safercar.gov.
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