Important Notice For California - SMART fortwo coupe Operator's Manual

Operator's Manual

Important notice for California

retail buyers and lessees of smart
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if smart USA
Distributor, LLC and/or its authorized repair
or service facilities fail to fix one or more
substantial defects or malfunctions in the ve
hicle that are covered by its express warranty
after a reasonable number of repair attempts.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18000 miles (approximately 29000 km) on the
odometer of the vehicle, whichever occurs
first, a reasonable number of repair attempts
is presumed for a retail buyer or lessee if one
or more of the following occurs:
18
>> Introduction.
(1) The same substantial defect or malfunction
results in a condition that is likely to cause
death or serious bodily injury if the vehi
cle is driven, that defect or malfunction
has been subject to repair two or more
times, and you have directly notified smart
USA Distributor, LLC in writing of the need
for its repair,
(2) the same substantial defect or malfunction
of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified us in
writing of the need for its repair, or
(3) the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to:
smart USA Distributor, LLC
Customer Assistance Center
1765 Telegraph Rd.
Bloomfield Hills, MI 48302