Ford 2013 F-650 Owner's Manual page 359

358
When you select:
Application
Return
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone's compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Issue
Excessive
background noise
during a phone
call.
During a call, I
can hear the
other person but
they cannot hear
me.
SYNC is not able
to download my
phonebook.
2013 F-650/750 (f67)
Owners Guide gf, 2nd Printing, March 2013
USA (fus)
SYNC®
You can:
Download new software applications (if available)
and then load the desired applications through
your USB port. See the web site for more
information.
Exit the current menu.
Phone issues
Possible
cause(s)
The audio control Review your phone's user guide
settings on your regarding audio adjustments.
phone may be
affecting SYNC
performance.
Possible phone Try turning off the device,
malfunction. resetting the device, removing
the device's battery, then trying
again.
• This is a • Go to the website to review
phone-dependent your phone's compatibility.
• Try turning off the device,
feature, OR
• Possible phone
resetting the device or removing
malfunction. the device's battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone
feature available on the website.
Possible solution(s)