Ford 2013 Flex Owner's Manual
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Ford 2013 Flex Owner's Manual

2013
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Table of Contents

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2013
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DA8J 19A321 AA
April 2013
Fourth Printing
Owner's Manual
Flex
Litho in U.S.A.

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Summary of Contents for Ford 2013 Flex

  • Page 1 2013 fordowner.com ford.ca DA8J 19A321 AA April 2013 Fourth Printing Owner’s Manual Flex Litho in U.S.A.

  • Page 2: Table Of Contents

    Keys ..........62 Replacing a lost key or remote control..... . .68 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012...
  • Page 3 Daytime running lamps ........97 2013 Flex (471)

  • Page 4: Table Of Contents

    Cabin air filter ........156 2013 Flex (471)
  • Page 5 All wheel drive ........211 2013 Flex (471)

  • Page 6: Table Of Contents

    Recreational towing ........269 2013 Flex (471)
  • Page 7 Changing the wiper blades ......316 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012...

  • Page 8: Table Of Contents

    Transmission code designation......373 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012...
  • Page 9 Errors and omissions excepted. © Ford Motor Company 2013 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012...

  • Page 10: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 11 Engine Engine filter coolant coolant temperature Engine oil Explosive gas Fan warning Fasten safety Front airbag Front fog belt lamps Fuel pump Fuse Hazard reset compartment warning flasher 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 12 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 13 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 14 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
  • Page 15 Introduction FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as well as help manage your account.
  • Page 16 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 17 U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for Export. See this owner’s manual for all other required information and warnings. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 18: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
  • Page 19 See Front Passenger Sensing System in the Supplementary Restraints System chapter for more information. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 20: Child Seats

    WARNING: Never let a passenger hold a child on his or her lap while your vehicle is moving. The passenger cannot protect the child from injury in a crash, which may result in serious injury or death. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 21 Up to facing 48 lb child seat (21 kg) Forward- Up to facing 48 lb child seat (21 kg) Forward- Over facing 48 lb child seat (21 kg) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 22: Booster Seats

    • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Always use booster seats in conjunction with your vehicle lap and shoulder belt. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 23 (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 24: Installing Child Seats

    If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: Children 12 and under should be properly restrained in the rear seat whenever possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 25 This vehicle does not require the use of a locking clip. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 26 • Inflatable safety belt: grasp the shoulder belt and lap belt together behind the belt tongue. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 27 Make sure the tongue is latched securely by pulling on it. • Standard safety belt buckle • Inflatable safety belt buckle 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 28 Sometimes, a slight lean toward the buckle will additionally help to remove remaining slack from the belt. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 29 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
  • Page 30 Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. • Second-row bucket seats and third-row passenger side 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 31 Once the child safety seat has been installed using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 32 If needed, remove the head restraint to improve the fit of the child safety seat or tether strap. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 33 See Rear seats in the Seats chapter for head restraint information. 2. Locate the correct anchor for the selected rear seating position. • Second-row bucket (40/40) • Second-row bench (60/40) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 34 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2013 Flex (471)

  • Page 35: Child Safety Locks

    The rear doors can be opened from the outside when the childproof door locks are set, but the doors are unlocked. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 36: Safety Belts

    Never wear the shoulder belt under the arm. 2) Never swing the safety belt around your neck over the inside shoulder. 3) Never use a single belt for more than one person. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 37 This helps increase the effectiveness of the safety belts. In frontal crashes, the safety belt pretensioners can be activated alone or, if the crash is of sufficient severity, together with the front airbags. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 38: Fastening The Safety Belts

    The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 39 In addition, the retractor(s) is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 40 How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 41: Safety Belt Height Adjustment

    1. Squeeze the buttons and slide the height adjuster up or down. 2. Release the buttons and pull down on the height adjuster to make sure it is locked in place. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 42: Safety Belt Warning Light And Indicator Chime

    If the Belt-Minder warnings have expired (warnings for about five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 43 Belt-Minder system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate or activate the Belt-Minder feature while driving the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 44 • This will disable the Belt-Minder feature for that seating position if it is currently enabled. • This will enable the Belt-Minder feature for that seating position if it is currently disabled. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 45: Rear Inflatable Safety Belt

    The rear inflatable safety belt system must be replaced by an authorized dealer. • The rear inflatable safety belts will function like standard restraints in everyday usage. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 46 Press the retainer on the safety belt onto the mating snap to stow. To use the safety belt, pull it away from the quarter trim panel. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 47: Child Restraint And Safety Belt Maintenance

    Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.

  • Page 48: Personal Safety System

    2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 49: Supplementary Restraints System

    WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a crash. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 50: Driver And Passenger Airbags

    Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 51 • Move your seat to the rear as far as you can while still reaching the pedals comfortably. • Recline the seat slightly (one or two degrees) from the upright position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 52: Front Passenger Sensing System

    Always sit upright against your seat back, with your feet on the floor. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 53 STRONGLY encouraged to always properly restrain children in the rear seat. The sensor also turns off the passenger front airbag and seat-mounted side airbag when the passenger seat is empty. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 54 Note: When the passenger airbag status indicator OFF lamp is illuminated, the passenger side airbag (seat mounted) may be disabled to avoid the risk of airbag deployment injuries. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 55 • Driver and adult passengers should check for any objects lodged underneath the front passenger seat or cargo interfering with the seat. • Remove the obstruction(s) (if found). • Restart the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 56: Side Airbags

    If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.

  • Page 57: Safety Canopy Curtain Airbags

    WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 58 The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 59: Crash Sensors And Airbag Indicator

    Safety Canopy. Based on the type of accident (frontal impact, side impact or rollover) the restraints control module will deploy the appropriate safety devices. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 60 • The design of the safety belt pretensioners and rear inflatable safety belts is to activate in frontal, near-frontal and side crashes, and in rollovers. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 61: Airbag Disposal

    AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 62: Keys And Remote Control

    If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 63: Remote Control

    Note: Your vehicle’s keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 64 Note: Replacing the battery will not delete the transmitter from the vehicle. The transmitter should operate normally. The remote control uses one coin-type three-volt lithium battery CR2032 or equivalent. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 65 3. Remove the old battery. 4. Insert a new battery with the + facing downward. Press the battery down to make sure it is fully in the housing. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 66 Continue to hold until a second tone is heard. 2. Within three seconds press the unlock button on the remote control. 3. Repeat this procedure for each additional transmitter if desired. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 67 • the hood is not closed • the transmission is not in P • the vehicle battery voltage is too low • your service engine soon light is on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 68 15 minutes. Wait at least five seconds before remote starting after a vehicle shutdown. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 69: Replacing A Lost Key Or Remote Control

    A dealer can program the transmitters to your vehicle or you may be able to program them yourself. See the Security chapter for information on programming your transmitters. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 70: Mykey

    You cannot override the set speed by fully depressing the accelerator pedal or by setting cruise control. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 71: Creating

    The location of your backup slot is in another chapter. See Starting and Stopping the Engine. 2. Access the main menu and select Settings, then MyKey by pressing OK or the > button. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 72: Clearing

    Indicates how many admin keys are programmed to your vehicle. Use this feature to determine how many unrestricted keys you have for your vehicle, and detect if an additional MyKey has been programmed. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 73: Remote Start, Mykey

    USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. MYKEY TROUBLESHOOTING Condition Potential causes •...

  • Page 74: Locks

    Press the button again within three seconds to confirm that all the doors are closed. The doors will lock again, the horn will sound and the turn signals will illuminate if all the doors and the luggage compartment are closed. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 75 When you lock your vehicle using the driver or passenger power door lock control (with the door open, transmission in P and ignition off), 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 76 Note: The doors will not autounlock if you electronically lock the vehicle after you switch the ignition off and before you open the driver door. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 77 (If Equipped) If you leave your vehicle in the run ignition state, it will shut off once it detects a certain amount of battery drain or after 45 minutes. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 78 Power Liftgate (If Equipped) WARNING: Make sure all persons are clear of the power liftgate area before using the power liftgate control. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 79 To open or close from the instrument panel: Press the instrument panel button. To open or close with the remote control: Press the remote control button twice within three seconds. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 80 When opening: The system will stop and a chime will sound three times when it detects an obstacle. Remove the obstacle to operate the liftgate. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 81: Securicode™ Keyless Entry Keypad

    This code is located on the owner’s wallet card in the glove box and is available from an authorized dealer. You can also create up to three of your own 5-digit personal entry codes. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 82 3. Press and hold the 1•2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory-set 5-digit code will work. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 83 To lock all doors: Press and hold 7•8 and 9•0 at the same time with the driver door closed. You do not need to enter the keypad code first. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 84: Security

    Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
  • Page 85 Take your vehicle to your authorized dealer to have the new key programmed if you are still unsuccessful. Wait 20 seconds and then repeat this procedure from Step 1 to program an additional key. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 86 8. Verify that the remote entry functions operate (press lock then unlock, making sure you end in unlock) and that your vehicle starts with new intelligent access key. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 87: Anti-Theft Alarm

    You will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 88: Steering Wheel

    WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. Refer to Sitting in the Correct Position in the Seats chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 89 A new stopping position will be set. The steering column will stop just short of the end of the column position the next time it is tilted or telescoped. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 90: Steering Wheel Controls

    MUTE: Press to silence the radio. VOL (Volume): Press to increase or decrease the volume. VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition See the SYNC or MyFord Touch chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 91 Steering Wheel CRUISE CONTROL Type 1 Type 2 CNCL See the Cruise Control chapter for information on this feature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 92 MyFord Touch: Use this control to adjust the right side of the cluster display. Navigate through the screen and press OK to select. Refer to the MyFord Touch chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 93: Pedals

    The pedal positions are saved and recalled with the memory feature (if equipped). Refer to the Seats chapter. The pedals should only be adjusted when the vehicle is parked. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 94: Wipers And Washers

    Keep the outside of the windshield clean, especially the area around the interior mirror where the sensor is located, or sensor performance may be affected. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 95: Windshield Washers

    When you select reverse gear, the rear wiper will switch on to intermittent if the front wipers are activated. This feature may be enabled or disabled in the information display. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 96: Lighting

    • Push the lever toward the instrument panel again or pull the lever towards you to deactivate. Headlamp Flasher •Pull toward you slightly to activate and release to deactivate. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 97: Autolamps

    Follow the steps below to change the delay time (Steps 1 through 6 must be done within 10 seconds): 1. Turn the ignition off. 2. Turn the lighting control to the autolamp position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 98: Daytime Running Lamps

    2. Switch the lighting control to the off, autolamp or parking lamp position. 3. Make sure the transmission selector lever is not in position P. 4. Make sure the parking brake is disengaged. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 99: Front Fog Lamps

    • Push up to activate the right turn signal. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 100: Interior Lamps

    Rear map lamps Your vehicle may have second row lamps located within the grab handles. Press the detent on the lens to turn the lamps on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 101: Windows And Mirrors

    Press or lift it again to stop the window. Bounce-Back The window will stop automatically while closing and reverse some distance if there is an obstacle in the way. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 102: Exterior Mirrors

    You can use the window switches for several minutes after you switch the ignition off, or until you open either front door. EXTERIOR MIRRORS Power Exterior Mirrors WARNING: Do not adjust the mirror while your vehicle is in motion. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 103 If the click is not heard, use the control to fold the mirrors all the way out, then in again. Once the click is heard the mirrors will operate normally until they are again manually folded. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 104 Blind Spot Information System (BLIS®) with Cross Traffic Alert (CTA) (If Equipped) Refer to Blind Spot Information System (BLIS®) with Cross Traffic Alert (CTA) in the Driving Aids chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 105: Interior Mirrors

    Rotate the visor toward the side window and extend it rearward for extra sunlight coverage. Retract the visor before moving it back toward the windshield and storing it. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 106: Moonroof

    Opening and Closing the Moonroof Press and release the SLIDE control to open the moonroof. Pull and release the SLIDE control to close the moonroof. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 107 Venting the Moonroof Press and release the TILT control to vent the moonroof. Pull and hold the TILT control to close the moonroof. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 108: Instrument Cluster

    The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 109: Warning Lamps And Indicators

    • On (white light): Illuminates when the adaptive cruise control system is turned on. Turns off when the speed control system is turned off. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 110 If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have the system checked immediately by your authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 111 Fog lamps (if equipped) Illuminates when the fog lamps are turned on. Grade assist and overdrive cancel (if equipped) (RTT) Illuminates when grade assist is turned on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 112 Low washer fluid (RTT) Illuminates when the windshield washer fluid is low. Park lamps Illuminates when the park lamps are on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 113 WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 114: Audible Warnings And Indicators

    Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by your authorized dealer immediately. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 115: Information Displays

    GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 116 Adaptive or Normal Control Rear Park Aid Trailer Sway Display Language Select your applicable language Units Distance Miles and Gallons or km/L or L/100km Temperature Fahrenheit (°F) or Celsius (°C) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 117 Always On or User Selectable Max Speed Choose desired speed or Off Speed Minder Choose desired speed or Off Volume Limiter Clear MyKeys Hold OK to Clear MyKeys 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 118: Trip Computer

    To calibrate the compass: Enter the compass menu and select Calibrate. Follow the prompts. To set the compass zone: Enter the compass menu and select Set. Follow the prompts. See the diagram below to determine your magnetic zone. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 119 From the main menu bar on the left side of the information display, you can choose from the following categories: Display Mode Trip 1 & 2 Fuel Economy 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 120 When the fuel level becomes low, the level indicator will change to amber. When the fuel level becomes critically low, the level indicator will change to red. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 121 • Average fuel economy — shows the average fuel economy for a given trip. • Estimated amount of fuel consumed — shows the amount of fuel used for a given trip. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 122 On (default on key cycle) / Off Cruise Control Adaptive or Normal Rear Park Aid On (default on key cycle) / Off Trailer Sway On (default on key cycle) / Off 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 123 On / Off Do Not Disturb Always On / User Selectable Clear MyKeys Hold OK to Clear All MyKeys *Some MyKey items will only appear if a MyKey is set. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 124 All active warnings will display first if applicable. The system check menu may appear different based upon equipment options and current vehicle status. Use the up/down arrow buttons to scroll through the list. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 125: Information Messages

    Traction control off Displayed when the traction control has been disabled by the driver. Trailer Sway Reduce Displayed when the trailer sway control has Speed detected trailer sway. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 126 Control/Transmission/AWD light when the AWD system is not operating properly. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 127 Cross Traffic Not Displayed when the blind spot information Available Sensor system/cross traffic alert system sensors are Blocked blocked. Driver can typically clean the sensor to resolve. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 128 Driver can typically clean the sensor to resolve. Contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 129 Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be properly closed. Fuel Level Low Displayed as an early reminder of a low fuel condition. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 130 Displayed when the vehicle is in the accessory Active ignition state. Starting System Fault This message is displayed when there is a problem with your vehicle’s starting system. See your authorized dealer for service. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 131 Displayed during key programming when MyKey® cannot be programmed. Speed Limited to xx Displayed when starting the vehicle and MPH/km/h MyKey® is in use and the MyKey speed limit is on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 132 Shift to Park Displayed when the engine is turned off and shift select lever is in any position other than P (Park). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 133 Pressure Monitoring System (TPMS) in the Wheels and tires chapter . If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 134: Audio System

    Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
  • Page 135 (all .mp3 files play, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 136: Myford® System

    B. CD: Press this button to listen to a CD. Press the function buttons below the radio screen to select on-screen options of Repeat or Shuffle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 137 K. SOUND: Press this button to adjust settings for Treble, Middle, Bass, Balance and Fade. L. MENU: Press this button to access different audio system features. See Menu structure later in this section. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 138 This feature defaults to off. RBDS must be on for you to set a category. Select to store the 10 strongest local stations on the AM-AST or FM-AST frequency bands. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 139 Remove the skip feature from all the channels you previously skipped. Parental Lock (PIN) Select to create a PIN, which allows you to lock or unlock channels. Your initial PIN is 1234. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 140 Select to view clock time in a 12–hour mode or 24–hour mode. Display Settings Language Select to display the language in English, French or Spanish. Temp. Setting Select to display the outside temperature in Fahrenheit or Celsius. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 141 News), use these buttons to find the previous or next channel in the selected category. • In CD mode, press these buttons to select the previous or next track. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 142 Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. Note: The MyFord Touch® system controls most of the audio features. See the MyFord Touch® chapter for more information. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 143: Auxiliary Input Jack

    Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. WARNING: For safety reasons, do not connect or adjust the settings on your portable music player while your vehicle is moving. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 144 7. Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 145: Usb Port

    The media hub is located in the center console and has the following features: A. A/V inputs B. SD card slot C. USB ports For more information, see the MyFord Touch chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 146: Satellite Radio Information

    Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 147 See an authorized dealer for service. Invalid Channel The channel is no Tune to another longer available. channel or choose another preset. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 148 Lock or either skipped or Skip function on that locked. station. Subscription Updated Sirius has updated the No action required. channels available for your vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 149: Climate Control

    Distributes air through the instrument panel vents. Distributes air through the instrument panel vents, floor vents, and demister vents. Distributes air through the floor vents. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 150 M. Defrost: Distributes air through the windshield defroster vents and demister vents. This setting can also be used to defog and clear the windshield of a thin covering of ice. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 151: Dual Automatic Temperature Control

    D. CLIMATE: Press to turn the climate control system off and on. When the system is off, outside air cannot enter the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 152 J. Driver temperature control: Press + or - to increase or decrease the air temperature inside the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 153 Defrost. E. MAX A/C: Distributes recirculated air through the instrument panel vents to cool the vehicle. This position is more economical and efficient than normal A/C. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 154: Auxiliary Passenger Climate Control

    D. Floor: Distributes air through the floor vents. E. Temperature control: Controls the temperature of the air circulated in the rear of the vehicle. Turn to select the desired temperature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 155 1. Move temperature control to the coolest setting. 2. Select A/C and recirculated air to provide colder airflow. 3. Set the fan to the highest speed initially, then adjust to maintain comfort. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 156 5. Direct the outer instrument panel vents toward the side windows. 6. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 157: Rear Window Defroster

    For more information regarding the interval at which you should replace the cabin air filter, see the Scheduled Maintenance chapter. For additional cabin air filter information, or to replace the filter, see an authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 158 In cold weather, the system is set to 72°F (22°C). The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors are automatically turned on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 159: Seats

    • Hold the steering wheel with your arms slightly bent. • Bend your legs slightly so that you can press the pedals fully. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 160: Head Restraints

    For occupants of extremely tall stature, adjust the head restraint to its full up position. To adjust the head restraint, do the following: Front seat head restraints 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 161 • Reinstall: Align the steel stems into the guide sleeves and push the head restraint down until it locks. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 162: Manual Seats

    After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, untilted position. MANUAL SEATS Moving the Seats Backward and Forward 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 163 An unlatched seat may become dangerous in the event of a sudden stop or crash . Lumbar Adjustment (If Equipped) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 164: Power Seats

    WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving. WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 165: Memory Function

    • in any gearshift position if the ignition is not on. • only in position P or N if the ignition is on. Press the desired memory control to recall a memory position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 166: Heated Seats

    Do not puncture the seat with pins, needles, or other pointed objects because this may damage the heating element which may cause the seat heater to overheat. An overheated seat may cause serious personal injury. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 167 • Place heavy objects on the seat • Operate the seat heater if water or any other liquid is spilled on the seat. Allow the seat to dry thoroughly. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 168: Heated And Ventilated Seats

    If the engine falls below 350 RPM while the heated seats are on, the feature will turn itself off. You will need to reactivate it. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 169 1. Turn the vehicle off. 2. Push up on the outside rigid edge of the filter and rotate counterclockwise once the tabs are released, then remove the filter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 170: Rear Seats

    Lift the handle to adjust the seat back rearward or forward. You can also fold the seat back forward until it is flat. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 171 See the Locks chapter. Keep the key in the accessory or run position to prevent the feature from timing out. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 172 For second row bench seats, make sure the center safety belt is unbuckled before folding the seat back. 1. Lift the handle located on the side of the seat. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 173 3. To return the seat back to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 174 2. To return the seat back to the floor from tumbled position, rotate the seat down until you hear it latching to the floor. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 175 Note: Make sure that the seat and seat back are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 176 Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 177 1 strap, pull the long strap located on the seat back to raise the seat back. 3. Pull the head restraints up to their normal adjusted positions. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 178 Note: Pressing a different button while the power seat feature is already being performed may cause the first selected seat movement to be cancelled. Allow the first seat movement to be completed before pressing a button for another function. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 179 WARNING: To avoid injury to third row occupants when closing the liftgate, make sure that the head of any occupant is not in the path of the closing liftgate. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 180: Universal Garage Door Opener (If Equipped) 179

    1. With your vehicle parked outside of the garage and your key in the ignition, turn the key so that the ignition is in the on position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 181 5. Press the learn button on the garage door opener motor, and then you have 30 seconds to complete the next step. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 182 1-800-355-3515. Programming HomeLink to a Genie Intellicode 2 garage door opener Note: The Genie Intellicode 2 transmitter must already be programmed to operate with the garage door opener. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 183 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the LED will turn green. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 184 Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 185: Auxiliary Power Points

    • near the floor in the front console bin on the passenger’s side • in the center console storage compartment • on the rear of the center console • in the rear cargo area on the left rear trim panel. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 186 • Measuring devices that process precise data, such as medical equipment, measuring equipment, etc. • Other appliances requiring an extremely stable power supply: microcomputer-controlled electric blankets, touch sensor lamps, etc. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 187 • on — power point is ready to supply power • off — power point power supply is off; ignition is not on • blinking — power point is in fault mode 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 188: Storage Compartments

    This feature will operate when the vehicle is on or in accessory mode. Limit the time of use when the vehicle is in accessory mode to avoid draining the vehicle’s battery. Ford recommends only using this feature when the engine is running.
  • Page 189 This feature is maintenance free, but you can clean the inside of the unit and the cover with a mild soap and water solution when needed. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 190: Overhead Console

    Storage Compartments OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 191: Starting And Stopping The Engine

    Do not press the accelerator pedal while starting the engine. If you have difficulty starting the engine, see Failure to start later in this section. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 192 Press the unlock button on the remote control to enable it, and then start the engine. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 193 2. Make sure the transmission is in position P. 3. Press the button. The system does not function if: • The key frequencies are jammed. • The key battery has no charge. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 194 Within 20 seconds of switching the engine off, press the brake pedal and press the button. After 20 seconds have expired, you can no longer start the engine without the key present inside your vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 195 3. Select position P or N. 4. Start the engine. Your vehicle may have remote start capability. Refer to Remote start in the Keys and Remote Control chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 196: Engine Block Heater

    The equipment includes a heater element (installed in the engine block) and a wire harness. You can connect the system to a grounded 120–volt A/C electrical source. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 197 The system does not have a thermostat. It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 198: Fuel And Refueling

    • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 199: Fuel Quality

    Some stations offer fuels posted as “Regular” with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 200: Running Out Of Fuel

    Note: Do not use aftermarket funnels; they will not work with the capless fuel system and can damage it. The included funnel has been specially designed to work safely with your vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 201: Refueling

    • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 202 Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 203: Fuel Consumption

    This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 204 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 205 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 206 If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 207: Transmission

    The automatic transmission shift strategy has the ability to detect hilly terrain or mountainous areas and will provide a limited amount of grade assist features automatically. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 208 S (Sport) position. The system will stay in manual control until the shifter is moved out of the manual position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 209 Over time, the adaptive learning process will fully update transmission operation. Additionally, whenever the battery is disconnected or a new battery installed, the strategy must be relearned. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 210 3. Open the storage compartment lid and carefully pry the trim panel (B) up from rear attachments on the storage compartment and disconnect it from the console. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 211 If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 212: All-Wheel Drive (If Equipped)

    AWD vehicles are equipped for driving on sand, snow, mud and rough roads and have operating characteristics that are somewhat different from conventional vehicles, both on and off the highway. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 213 See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 214 AWD function will return. When driving at slow speeds in deep sand under high outside temperatures, use L (Low) gear when possible. L (Low) gear operation will maximize the engine and transmission cooling capability. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 215 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 216 If the rear end of the vehicle slides while cornering, steer in the direction of the slide until you regain control of the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 217 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).

  • Page 218: Brakes

    If the light does not illuminate during start-up, remains on or flashes, the anti-lock brake system may be disabled and may need to be serviced. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 219: Hints On Driving With Anti-Lock Brakes

    To set the parking brake, press the parking brake pedal down to its fullest extent. To release the parking brake, press the parking brake pedal down again. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 220: Traction Control

    When the traction control system is turned off or on, a message appears in the information display showing system status. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 221 See the Traction Control chapter for details on traction control system operation. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 222: Stability Control Advancetrac

    R. You can turn the traction control portion of the system off independently. See the Traction Control chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 223: Parking Aids

    After the warning goes away, the radio volume returns to the previous level. The system can be turned off using the information display control. Refer to the Information Display chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 224: Active Park Assist

    It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible for avoiding hazards and maintaining a safe distance and speed, even when the system is in use. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 225 Note: If the turn signal is not on, the system automatically searches on the vehicle’s passenger side. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 226 The steering wheel position will not indicate the actual position of the steering and you have to full take control of the vehicle. I some instances a message may appear that would allow you to resume the maneuver. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 227 The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 228 The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 229: Rear-View Camera System

    WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 230 Note: Do not use the camera system if the trunk is ajar. Note: If the image comes on while the transmission is not in R, have the system inspected by your authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 231 A. Active guidelines (if equipped) B. Centerline C. Fixed guideline: Green zone D. Fixed guideline: Yellow zone E. Fixed guideline: Red zone F. Rear bumper 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 232 The reverse sensing alert can be disabled and if visual park aid alert is enabled, highlighted areas are still displayed. Selectable settings for this feature are ON and OFF. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 233 Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is OFF. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 234: Cruise Control

    Note: If you accelerate by pressing the accelerator pedal, the set speed will not change. When you release the accelerator pedal, you will return to the speed that you previously set. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 235: Using Adaptive Cruise Control

    WARNING: Do not use in poor visibility, specifically fog, rain, spray or snow. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 236 3. Press SET upward and release. The vehicle speed is stored in the memory. The information display will show a green indicator light, current gap setting and desired set speed. 4. Take your foot off the accelerator pedal. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 237 This is accompanied by a heads-up display; a red warning bar illuminating on the windshield. You should take immediate action. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 238 The system will resume operation when you release the accelerator pedal. The vehicle speed will decrease to the set speed, or a lower speed if following a slower vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 239 Switching Off Adaptive Cruise Control Note: The set speed memory will erase when you switch the system off. Press and release OFF or turn off the ignition. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 240 These conditions include: • a blocked sensor • high brake temperature • a failure in the system or a related system. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 241 You are in a desert or remote area Wait a short time or switch to with no other vehicles and no normal cruise control. roadside objects. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 242 The gap setting will not be displayed, the system will not automatically respond to lead vehicles and automatic braking will not be activated. The system will default to adaptive cruise control when the engine is started. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 243: Driving Aids

    (fences, guardrails, trees, etc.). It is designed to alert the driver to vehicles in the blind zones. Note: When a vehicle passes quickly through the blind zone (typically fewer than two seconds), the system does not trigger. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 244 CTA is not a replacement for careful driving and only an assist. In this first example, the left sensor is only partially obstructed; zone coverage is nearly maximized. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 245 CTA works with the reverse sensing system which sounds its own series of tones; see the Parking Aids chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 246 If the blockage is still present after the key cycle, the system senses again that it is blocked after driving in traffic. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 247 Some amount of false alerts are normal; they are temporary and self-correct. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 248: Collision Warning System

    Note: The system does not detect, warn or respond to potential collisions with vehicles to the rear or sides of the vehicle. Note: The collision warning system is active at speeds above approximately 5 mph (8 km/h). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 249 Setting lower sensitivity would lead to fewer and later system warnings. Refer to the Information Displays chapter for instructions on reducing the sensitivity. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 250 The collision warning system is the surface of the road may temporarily disabled. Collision interfere with the radar signals warning should automatically reactivate a short time after the weather conditions improve. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 251: Steering

    WARNING: The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation. When a system error is detected a steering message will appear in the information display. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 252 • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 253: Load Carrying

    Note: The maximum recommended load is 100 pounds (45 kilograms), evenly distributed on the crossbars. Note: Loads should never be placed directly on the roof panel. The roof panel is not designed to directly carry a load. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 254: Vehicle Loading

    For proper function of the roof rack system, loads must be placed directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 255 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 256 Load Carrying Example only: 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 257 RV and Trailer Towing Guide provided by your authorized dealer. GVW (Gross Vehicle Weight) – is the Vehicle Curb Weight + cargo + passengers. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 258 The GVW must never exceed the GVWR. • Example only: 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 259 GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 260 In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 261 Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 262: Towing

    Load limit in the Load Carrying chapter and in the RV & Trailer Towing Guide, available at an authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 263 TRAILER SWAY CONTROL (IF EQUIPPED) WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
  • Page 264 For load specification terms found on the tire label and Safety Compliance label and for instructions on calculating your vehicle’s load, refer to Load limit in the Load Carrying chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 265 To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 266 1500 pounds (680 kilograms) when loaded. Trailer Brake Controller Connector (If Equipped) The connector is located under the instrument panel above the brake pedal. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 267 • Allow more distance for stopping with a trailer attached. Anticipate stops and brake gradually. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 268 Replace the rear axle lubricant anytime the rear axle submerges in water. Water may have contaminated the rear axle lubricant, which does not normally require checking or changing unless it is leaking or other axle repair is required. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 269: Wrecker Towing

    We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.

  • Page 270: Recreational Towing

    If you are using a tow dolly, follow the instructions specified by the equipment provider. If you are towing with all four wheels on the ground, see the following instructions. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 271 With the engine running and your foot on the brake, shift into position D and then into position R before shifting back into position N. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 272: Driving Hints

    • Idle for periods longer than one minute. • Warm up your vehicle on cold mornings. • Use the air conditioner or front defroster. • Use the speed control in hilly terrain. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 273: Driving Through Water

    Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Wet brakes do not stop the vehicle as quickly as dry brakes. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 274: Floor Mats

    • Always make sure that objects cannot fall into the driver footwell while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 275 • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 276: Roadside Emergencies

    ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...

  • Page 277: Hazard Warning Flashers

    U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S.

  • Page 278: Fuel Cut-Off Switch

    WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
  • Page 279 Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 280 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 281 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 282: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 283 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 284 California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resorting to BBB AUTO LINE is not required by those statutes. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 285 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 286 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 287 Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
  • Page 288 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.

  • Page 289: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...

  • Page 290: Fuses

    Natural Natural Green Green Green Pink Pink — — Orange Green Green — — — — Blue Yellow Yellow — — — Brown — — Natural Black Black 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 291: Fuse Specification Chart

    The high-current fuses are coded as follows: Fuse or relay Fuse amp Protected components number rating 40A** Fan relay 2 40A** Fan relay 1 30A** Trailer brake control module 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 292 Not used 40A** Rear window defroster, Heated mirrors 20A** Cargo power point 30A** Front heated/cooled seats 20A** Front heated seats 20A** Rear heated seats 25A** Electronic fan relay 3 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 293 (non-EcoBoost engines) — Not used — Trailer tow left-hand stop/turn lamps relay — Not used — Wipers relay 30A* Fuel injectors, Fuel pump relay 20A* Left high-intensity discharge headlamps 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 294 Electronic compressor bypass valve (for turbo charger), All-wheel drive module, Positive crackcase ventilation heater — Not used — Not used — Not used — Not used — Not used 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 295 Auxiliary blower, Rear defroster, Battery charge relays 30A** Body control module run/start Front passenger window switch — Not used — Not used — A/C clutch relay *Mini Fuses **Cartridge Fuses 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 296 Not used (spare) Battery saver relay (interior demand lamps and seat power) Smart amplifier Not used (spare) 7.5A Power mirror switch, Driver door module, Driver seat module, Keypad 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 297 Horn relay Steering wheel control module, Instrument cluster Datalink connector, Steering wheel control module Liftgate release Ignition switch, Push button start switch Intelligent access module Not used (spare) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 298 Climate control module Fog lamps, Fog lamp indicator, Front turn signals #2 30A Circuit Front passenger power window, Breaker Rear power windows Delayed Body control module accessory relay 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 299: Maintenance

    GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers who are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.

  • Page 300: Opening And Closing The Hood

    2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 301: Under Hood Overview

    C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 302 D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I. Windshield washer fluid reservoir 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 303: Engine Oil Dipstick

    3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 304: Engine Coolant Check

    Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
  • Page 305 • Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 306 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 307 H range. After several minutes, if this does not happen, follow the remaining steps. 3. Turn the engine off and wait for it to cool before checking the coolant level. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 308 Once the engine temperature cools, the engine can be restarted. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 309: Automatic Transmission Fluid Check

    6F50/6F55 Transmission WARNING: The dipstick cap and surrounding components may be hot; gloves are recommended. WARNING: Use gloves when moving the air filter assembly; components will be hot. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 310 6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 311 5. Loosen the clamp holding the air filter assembly to the rubber hose (1). 6. Remove the harness retaining clip by pulling up (3). Do not disconnect the sensor (4). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 312 20 miles (30 km) of driving. The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 313 1. Shut the engine off. 2. Loosen the clamp holding the air filter assembly to the rubber hose. 3. Rotate the air filter assembly 90 degrees clockwise without disconnecting the sensor. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 314: Brake Fluid Check

    Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.

  • Page 315: Battery

    For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 316 Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 317: Checking The Wiper Blades

    Hold it there until the next step. 2. Grab the primary structure of the blade with the other hand close to the arm/blade joint. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 318: Air Filter(S)

    Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 319 Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. On the passenger’s side of the air filter housing, release the two clamps from the air filter housing cover. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 320: Adjusting The Headlamps

    Vertical Aim Adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 321 5. Close the hood and turn off the lamps. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 322: Changing A Bulb

    2. Reach in behind the headlamp assembly to access the bulb sockets and connectors. 3. Locate the high beam/low beam headlamp bulb electrical connector and remove it by squeezing the locking tab and pulling it straight out. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 323 4. To remove the bulb, pull it straight out of the bulb socket. Install the new bulb(s) in reverse order. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 324 Note: Your vehicle may be equipped with a stop/tail/turn and side marker lamp assemblies containing integral multiple light emitting diodes (LED). If replacement is required, see your authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 325 2. Remove the two screws and the license plate lamp assembly from the liftgate. 3. Carefully pull the bulb straight out from the lamp assembly. Install new bulb(s) in reverse order. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 326 Backup lamp License plate lamp C5WL *High-mount brake lamp To replace all instrument panel lights - see your authorized dealer. *To replace these lamps - see your authorized dealer. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 327: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft®...
  • Page 328 Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft® Detail Wash. • If tar or grease spots are present, use Motorcraft® Bug and Tar Remover. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 329: Waxing

    • Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 330: Cleaning The Windows And Wiper Blades

    Note: Do not use sharp objects, such as a razor blade, to clean the inside of the rear window or to remove decals, as it may cause damage to the rear window defroster’s heated grid lines. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 331: Cleaning The Interior

    • Be certain to wash or wipe your hands clean if you have been in contact with certain products, such as insect repellent and suntan lotion, in order to avoid possible damage to the interior painted surfaces. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 332: Cleaning Leather Seats

    • Do not use household cleaning products, alcohol solutions, oil/petroleum-based leather conditioners, or solvents or cleaners intended specifically for rubber, vinyl and plastics. These products may cause premature wearing or damage to the leather. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 333: Cleaning The Alloy Wheels

    • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 334 • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 335 • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 336: Wheels And Tires

    Although an all-wheel drive vehicle may accelerate better than a two-wheel drive vehicle in low-traction situations, it will not stop any faster than two-wheel drive vehicles. Always drive at a safe speed. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 337 These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 338: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 339 • Extra load: A class of P-metric or Metric tires designed to carry a heavier maximum load at 41 psi [43 psi (2.9 bar) for Metric tires]. Increasing the inflation pressure beyond this pressure will not increase the tire’s load-carrying capability. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 340 U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 341 You may find this information in your owner’s manual. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 342 I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 343 The tire suppliers may have additional markings, notes or warnings, such as standard load or radial tubeless. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 344 D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 345 You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. See the payload description and graphic in the Load Carrying chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 346 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
  • Page 347 Tire and Wheel Assembly Information under Changing a Road Wheel in this chapter. Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 348 1/16th of an inch (2 millimeters). When the tire tread wears down to the same height as these wear bars, the tire is worn out and must be replaced. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 349 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 350 B-Pillar or edge of the driver’s door. If this information is not found on these labels, then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 351 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 352 Rotating your tires at the recommended interval (as indicated in your scheduled maintenance information) will help your tires wear more evenly, providing better tire performance and longer tire life. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 353 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.

  • Page 354: Tire Pressure Monitoring System (Tpms)

    TPMS low tire pressure telltale. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 355 You should always have your tires serviced by an authorized dealer. Check the tire pressure periodically (at least monthly) using an accurate tire gauge. See Inflating Your Tires in this chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 356 It can also warn you in the event the system is no longer capable of functioning as intended. See the following chart for information concerning your tire pressure monitoring system: 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 357 If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 358: Changing A Road Wheel

    However, if you must use a sealant, the tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. WARNING: See Tire Pressure Monitoring System in this chapter for important information.
  • Page 359 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 360 • driving vehicles with a load on the cargo rack. Drive cautiously when using a full-size dissimilar spare tire and wheel assembly and seek service as soon as possible. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 361 1. Park on a level surface, set the parking brake and activate hazard flashers. 2. Place the transmission selector lever in position P and turn the engine off. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 362 9. The vehicle jacking points are shown here, and are depicted on the yellow warning label on the jack. Note: Jack at the specific locations to avoid damage to the vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 363 See Wheel Lug Nut Torque Specifications later in this chapter for the proper lug nut torque specification. 15. Install the wheel cover. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 364: Stowing The Tire And Jack

    With the jack in place, place the looped end of the retention bracket over the threaded stud in the trunk floor and secure it with the plastic wing nut. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 365: Technical Specifications

    2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 366 N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.

  • Page 367: Capacities And Specifications

    1–4–2–5–3–6 0.049-0.053 inch 0.033–0.037 inch Spark plug gap (1.25-1.35 mm) (.84– .94 mm) Ignition system Coil on plug Coil on plug Compression 10.8:1 10.0:1 ratio Engine Drivebelt Routing 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 368: Maintenance Product Specifications And Capacities

    Capacities and Specifications 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 369 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 370 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 371 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 372: Part Numbers

    Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs. Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.

  • Page 373: Vehicle Certification Label

    Certification Label shall be affixed to either the door hinge pillar, the door latch post, or the edge of the door near the door latch, next to the driver’s seating position. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 374: Transmission Code Designation

    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (6F50) 6-speed automatic transmission (6F55) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 375: Accessories

    Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.
  • Page 376 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.

  • Page 377: Ford Extended Service Plan

    3. BaseCARE – Covers 84 components 4. PowertrainCARE – Covers 29 critical components Ford ESP is honored by all Ford and Lincoln Dealers in the United States and Canada. It is the only Extended Service Plan authorized and backed by Ford Motor Company. That means you get: •...
  • Page 378 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher...
  • Page 379 To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles!

  • Page 380: Scheduled Maintenance

    Parts installed at your dealership carry a nationwide 12-month or 12000-mile (20000 kilometers) parts and labor limited warranty. If you do not use Ford authorized parts they may not meet our specifications and depending on the part, it could affect emissions compliance.
  • Page 381 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
  • Page 382 It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system, or using a Ford-approved flushing chemical. Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals.
  • Page 383 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 384 Scheduled Maintenance 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 385: Normal Scheduled Maintenance And Log

    – Mountainous or off-road conditions (8000-11999) – Extended idling – Extended hot or cold operation Extreme 3000-4999 – Maximum load or towing (4000-7999) – Extreme hot or cold operation 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 386 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See the Instrument Cluster chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 387 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). After initial inspection, inspect every other oil change until replaced. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 388 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 389 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 390 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 391 See axle maintenance items under Exceptions. Every 30000 miles Change automatic transmission fluid (except (48000 km) Focus). Every 60000 miles Change manual transmission fluid. (96000 km) 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 392 (80000 km) Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See the Instrument Cluster chapter. Exclusive use of E85 (flex fuel vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
  • Page 393 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 394 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 395 Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
  • Page 396 EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 397: Sync

    • Access phonebook contacts and music via voice commands. • Stream music from your connected phone. • Text message. • Use the advanced voice recognition system. • USB device charging (if your device supports this). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 398 Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 399 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority.
  • Page 400 The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 401 • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken prior to this does not register with the system. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 402: Pairing Your Phone For The First Time

    4. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC in the radio display. 5. The display indicates when the pairing is successful. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 403 “Call <name> on other” “Phone book <name> at home” “Phone book <name> on mobile OR cell” “Call history outgoing” “Phone book <name> on Other” “Call history missed” “Menu” “Join” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 404 “(Phone) settings (set) ringer off” “Battery” “Phone name” “Signal” “Text message inbox” Words in ( ) are optional and do not have to be spoken for the system to understand the command. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 405 When receiving a call, you can: • Answer the call by pressing the phone button. • Reject the call by pressing and holding the phone button. • Ignore the call by doing nothing. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 406 Enter “tones” such as numbers for passwords. Enter Tones Scroll until the desired number appears in the display, then press OK; a tone sounds as confirmation. Repeat as necessary. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 407 (incoming, outgoing or missed). 2. Press OK when the desired selection appears in the display. 3. Press the phone button to call the selection. Exit the current menu. Return 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 408 If there are more, they are organized into alphabetical categories. 2. Scroll until the desired contact appears, then press OK. 3. Press OK or the phone button. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 409 SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 410 SYNC (not your phone). To delete the messages, press OK to select. The display indicates when all your text messages have been deleted and SYNC returns you to the text message menu. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 411 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
  • Page 412 Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notification On or Message Notification Off. 2. Press OK to select. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 413 Note: Downloading times are phone- and quantity-dependent. Note: When auto download is on, any changes, additions or deletions saved since your last download are deleted. Exit the current menu. Return 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 414 Note: SYNC attempts to connect with the primary phone at every ignition cycle. When a phone is selected as primary, it appears first in the list and is marked with an asterisk (*). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 415 Delete all previously paired phones (and all Delete All Devices information originally saved with those phones). Press OK to select. Exit the current menu. Return This is a speed-dependent feature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 416 (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 417 • 911 Assist: Can alert 911 in the event of an emergency. • Vehicle Health Report (if equipped, United States only): Provides a diagnostic and maintenance report card of your vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 418: Assist

    • For information on airbag deployment, see the Supplementary Restraints System chapter. • For information on the fuel pump shut-off, see the Roadside Emergencies chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 419 • SYNC says the following, or a similar message: “SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 420: Vehicle Health Report

    (i.e., brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 421 You can run a report (after the vehicle has been running a minimum of 60 seconds) by pressing the voice button and saying “Vehicle health report”, or pressing the phone button. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 422 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 423 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 424 After the route download is complete, the phone call is automatically ended. You then receive audible and visual driving instructions as you travel toward your destination. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 425 Just use the number on your phone’s call history. Traffic and Directions features do not function properly but information services and the 411 connect and text message features are available. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 426 • Playlists • Tracks • Explore USB • Similar Music • Return When the desired selection appears in the display, press OK to build your desired music selection. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 427 “Play track <name>” “Refine album <name>” “Refine artist <name>” “Refine song <name>” “Refine track <name>” “Repeat off” “Repeat on” “Search album <name>” “Search artist <name>” “Search genre <name>” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 428 “refine album” and choose a specific album from the list to view. If you then select Play, the system only plays music from that specific album. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 429 You can also choose to Explore USB to view the supported digital music files on your playing device. See Play Menu later in this section for more information. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 430 USB port, you cannot access the line in feature. Some digital media players require both USB and line in ports to stream data and music separately. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 431 Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Note: See System Settings for more information. Press OK to exit the media menu. Exit Media Menu 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 432 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll until the desired artist is chosen and press OK. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 433 If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select. Then scroll to select the desired track and press OK. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 434 The Bluetooth Devices menu allows you to add, connect and delete a device as turn the Bluetooth feature on and off. Your Advanced menu allows you to access and set prompts, languages, defaults and perform a master reset. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 435 Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired devices. Delete All Devices Press OK to select. Exit the current menu. Return This is a speed-dependent feature 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 436 (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 437 During a call, I Possible phone Try turning off the device, can hear the malfunction. resetting the device, removing other person but the device’s battery, then trying they cannot hear again. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 438 SIM card, try is missing moving them to the device contacts. memory. • Remove any pictures or special ring tones associated with the missing contact. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 439 • Try turning off the device, SYNC. feature, OR • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 440 Make sure the device is does not stream. phone-dependent connected to SYNC and that you feature, OR have pressed play on your • The device is device. not connected. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 441 MTP class. information, OR • The file may be corrupted, OR • The song may have copyright protection which does not allow it to play. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 442 Bluetooth volume level has been strength, OR turned up. • Your phone • Try deleting your phone and may not be performing a clean pairing. activated on the website. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 443 • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 444 CAPS, you have to spell them. LOLA requires you to say, “Play L-O-L-A”. • Do not use special characters in the title as the system does not recognize them. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 445 • If contacts are saved in CAPS, characters, OR • Your you have to spell them. JAKE phonebook requires you to say, “Call contacts may be J-A-K-E”. saved in CAPS. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 446: Myford Touch® (If Equipped)

    A. Phone B. Navigation (or Information if your vehicle is not equipped with Navigation) C. Climate D. Settings E. Home F. Information G. Entertainment 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 447 • Edit Route Cancel Route CLIMATE Press to select any of the following: • Driver Settings • Recirculated Air • Auto • Dual • Passenger Settings • A/C • Defrost 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 448 ENTERTAINMENT Press to select any of the following: • AM • FM • SIRIUS • CD • USB • BT Stereo • SD Card • A/V In 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 449 The SYNC support team is available to help you with any questions you aren’t able to answer on your own. Monday-Saturday, 8:30 am-8pm EST In the United States, call: 1–888–270–1055 In Canada, call: 1–800–565–3673 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 450 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.

  • Page 451: Privacy Information

    10 minutes of all recent SYNC® activity. The log profile and other SYNC® data may be used to improve SYNC® and help diagnose any problems that may occur. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 452: Infotainment Display

    Master Reset to erase all information stored in SYNC®. SYNC® data cannot be accessed without special equipment and access to the vehicle’s SYNC® module. Ford Motor Company and Ford of Canada will not access SYNC® data for any purpose other than as...
  • Page 453 (i.e., if the vehicle is traveling west, the middle of the compass graphic displays west; north displays to the left of west though its true direction is to the right of west). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 454: Voice Recognition

    • Say, “What can I say?” for an on-screen listing of the possible voice commands associated with your current voice session. • Press the voice icon. After the tone, say, “Help” to hear a list of possible voice commands. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 455 This command is only available when your vehicle is equipped with the navigation system, and the navigation system SD card is in the card slot. This command is only available when you have an active Sirius satellite radio subscription. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 456 “Interaction Mode Novice” “Interaction Mode Advanced” “Confirmation Prompts On” “Confirmation Prompts Off” “Phone Candidate Lists On” “Phone Candidate Lists Off” “Media Candidate Lists On” “Media Candidate Lists Off” “Help” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 457 “Destination intersection” “Destination emergency” If you choose Street Address from the navigation screen, you can choose from the following: • Number • City • Street Name • State/Prov. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 458 “Change search area” Note: These are just a sample of the voice commands available within the Points of Interest section; the categories themselves are also technically voice commands. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 459 “Line 2”. If the system does not understand a voice command, or there are multiple options, the system displays a voice command list for you. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 460: Listening To Music

    For example, if you are currently listening to audio on an SD card, you can browse all the artists that are stored on your USB device. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 461 For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply press the voice button on the steering wheel controls and say the name of the 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 462 See HD Radio information later in this chapter. Scan Touch this button to go to the next strong AM or FM radio station. The light on the button illuminates when the feature is on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 463 Digital broadcasts provide a better sound quality than analog broadcasts with free, crystal-clear audio and no static or distortion. For more information, and a guide to available stations and programming, please visit www.hdradio.com. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 464 • Note: As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 465 HD Radio technology. Independent entities own and operate each station. These stations are responsible for making sure all audio streams and data fields are accurate. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 466 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 467 “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” “HD <#>” “FM” “Preset <#>” “FM <87.9–107.9>” “Help” “FM <87.9-107.9> HD <#>” If available. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 468 • Treble • Balance and Fade • DSP (Digital Signal Processing) • Occupancy Mode • Speed Compensated Volume. Note: Your vehicle may not have all these sound settings. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 469 Note: Sirius does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when communicating with Sirius about your account.
  • Page 470 “Help” “TUNE” “Sirius <0–223>” “<Channel name>” “Preset <#>” “SAT” “SAT 1” “SAT 1 preset <#>” “SAT 2” “SAT 2 preset <#>” “SAT 3” “SAT 3 preset <#>” “Help” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 471 Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 472 See your authorized dealer for service. Invalid Channel. The channel is no Tune to another longer available. channel or choose another preset. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 473 Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 474 “Play next track” “Shuffle” “Play previous track” “Shuffle CD” “Play track <1–512>” “Shuffle folder” “Repeat” “Shuffle off” “Repeat folder” “Help” This applies to WMA or MP3 files only. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 475 Apple. When you connect the cable to your iPod or iPhone, plug the other end into both the RCA jacks and the USB port. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 476 You can also touch What’s Playing to hear how the system pronounces the current band and song. This can be helpful when using voice commands to make sure the system correctly plays your request. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 477 When prompted, see the following “Browse” chart. This command is only available in USB mode and are device-dependent. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 478 (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 479 The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 480 (which you can buy from Apple®). When the cable is connected to your iPod® or iPhone®, plug the other end into both the RCA jacks and the USB port. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 481: Phone Features

    (such as Play or Pause) over the attached portable media player. PHONE A. Phone B. Quick Dial C. Phonebook D. History E. Messaging F. Settings 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 482 2. Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode. See your phone’s manual if necessary. • Select SYNC, and a six-digit PIN appears on your device. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 483 Press the voice button on your steering wheel controls. When prompted, say, “Call <name>” or say “Dial”, then the desired number. To end the call or exit phone mode, press this phone button. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 484 After you connect your Bluetooth-enabled phone to SYNC, you can access any previously dialed, received or missed calls. You can also choose to save these to your Favorites or to Quick Dial. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 485 4. You can select from the following options: • Send which sends the message as it is. • Edit Text allows you to customize the pre-defined message or create a message on your own. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 486 Note: If you select View and your vehicle is traveling over 3 mph (5 km/h), the system offers to read the message to you instead of allowing you to view it while driving. Phone Settings Press Phone > Settings. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 487 Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 488 If you have said “Messages”, see the following “Messages” chart. “MESSAGES” “Call” “Forward text messages” “Listen to text message <#>” “Listen to text messages” “Reply to text messages” “Help” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 489: Information Menu

    Note: This feature does not function properly if you have enabled caller ID blocking on your mobile phone. Make sure your mobile phone is not blocking caller ID before using SYNC Services. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 490 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service.
  • Page 491 If you miss a turn, SYNC automatically asks if you want the route updated. Just say, “Yes” when prompted and the system delivers a new route to your vehicle. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 492 VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with Traffic, Directions and Information and continue enjoying your personalized services. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 493 Sirius Travel Link. Note: Neither Sirius nor Ford is responsible for any errors or inaccuracies in the Sirius Travel Link services or its use in vehicles. When you subscribe to Sirius Travel Link, it can help you locate the best...
  • Page 494 You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions Touch this button to view ski conditions for a specific area. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 495 “Travel Link” chart: Sports headlines, sports schedules and sports scores voice commands “Baseball” “My teams” “College basketball” “NBA” “College football” “NFL” “Golf” “NHL” “MLS” “WNBA” “Motor sports” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 496 This screen displays any system messages (such as an SD card fault). Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 497 Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 498 911 Assist triggers. If a connected phone sustains damage or loses connection to SYNC, SYNC searches for, and tries to connect to, any available previously paired phone and tries to make the call to 911. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 499 (such as brake lining wear). Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 500 If you want to run a report by using the touchscreen, touch Apps > Vehicle Health Report. To run a report by voice command, press the voice button on the steering wheel and, when prompted, say “Vehicle health report”. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 501: Settings

    MyFord Touch® (If Equipped) Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information.
  • Page 502 USB mass storage device or from an SD card. Note: Photographs with extremely large dimensions (such as 2048 x 1536) may not be compatible and appear as a blank (black) image on the display. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 503 When activated, your system displays directions for you regarding the active park assist process. For complete information on this system, see Active park assist in the Driving Aids chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 504 After you press Continue, the system locks until you enter the PIN again. Settings Access and adjust system settings, voice features, as well as phone, navigation and wireless settings. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 505 QWERTY or ABC format. Install Applications Install any downloaded applications or view the current software licenses. Master Reset Select to restore factory defaults. This erases all personal settings and personal data. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 506 The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 507 Cover Art Priority With this feature on, the Gracenote Database supplied cover art for your music files. This overrides any art from your device. This feature defaults to Media Player. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 508 Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Avoid Areas Enter specific areas that you would like to avoid on planned navigation routes. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 509 Roaming Warning Have the system alert you when in Roaming mode. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 510 SYNC as the internet gateway. Gateway (Access Point) Device List allows you to view recent connections to your Wi-Fi system. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 511 Order and have the system either always attempt to connect using a USB mobile broadband or using Wi-Fi. The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 512 View categorized lists of voice commands. To access Help using the voice commands, press the voice button, then, after the tone, say “Help”. The system provides allowable voice commands for the current mode. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 513: Climate Features

    • To adjust fan speed, touch + or – next to the fan icon. • Touch Rear again to close the rear controls. Closing the rear climate control functions does not affect their current settings. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 514 • Panel and Floor: Distributes air through the instrument panel vents, demister vents, floor vents and rear seat floor vents. • Floor: Distributes air through the demister vents, floor vents and rear seat floor vents. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 515 “Panel on” “A/C on” “Rear defrost off” “Defrost off” “Rear defrost on” “Defrost on” “Recirc off” “Dual off” “Recirc on” “Fan decrease” “Temperature” “Fan increase” “Temperature <15.5–29.5> degrees” 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 516: Navigation System

    To view the navigation map and your vehicle’s current location, touch the green bar in the upper right hand corner of the touchscreen, or, press Dest > Map. See Map mode later in this chapter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 517 Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 518 To expand these listings, press the + in front of the point of interest listing. When programming a point of interest destination, the system allows you to sort the resulting lists alphabetically, by distance or by cityseekr listings (if available). 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 519 This screen displays point of interest icons, such as: Hotel Coffeehouse Food & Drink Nightlife 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 520 For hotels, cityseekr can provide information, such as star rating, price category, review, check-in and check-out times, hotel service icons and website address. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 521 Choose prompts to be either voice or tone only. Preferences Have the system automatically fill in the state and province based on the information already entered into the system. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 522 3D landmarks appear as clear, visible objects that are typically recognizable and have a certain tourist value. The 3D landmarks appear in 3D map mode only. Coverage varies, and improves with updated map releases. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 523 To turn the feature off, just press the + or - button again. In 3D mode, rotate the map view by swiping your finger across the shaded bar with the arrows. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 524 No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may display under normal operation in an area with poor GPS access. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 525 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
  • Page 526 Destination chart. If you have said the command, “Navigation”, you may say any of the above commands or commands in the following Navigation chart. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 527 “Destination street address”, the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as “One two three four Main Street, Anytown”. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 528: Appendices

    SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online”...
  • Page 529 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 530 • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services.
  • Page 531 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 532 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 533 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 534 Please make certain all persons using this system carefully read and follow instructions and safety information fully. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 535 You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 536 Agreement. You agree that you will use the TeleNav Software only for your personal business or leisure purposes, and not to provide commercial navigation services to other parties. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 537 NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 538 TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 539 8.6 The headings in this Agreement are for convenience of reference only, will not be deemed to be a part of this Agreement, and will not be referred to in connection with the construction or interpretation of this 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 540 USPS: United States Postal Service, USPS, and ZIP+4. The Data for Mexico includes certain Data from Instituto Nacional de Estadística y Geografía. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 541 Data, or that the Data or server will be uninterrupted or error free. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 542 Severability: You and NT agree that if any portion of this agreement is found illegal or unenforceable, that portion shall be severed and the remainder of the Agreement shall be given full force and effect. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 543 U.S. Patents #5,987,525; #6,061,680; #6,154,773, #6,161,132, #6,230,192, #6,230,207, #6,240,459, #6,330,593, and other patents issued or pending. Some services supplied under license from Open Globe, Inc. for U.S. Patent: #6,304,523. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 544 You agree that Gracenote may enforce its respective rights, collectively or separately, under this agreement against you, directly in each company’s own name. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 545 Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 546 Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

  • Page 547: Index

    Air cleaner filter ..317–318, 371 maintenance-free ....314 Air conditioning ......148 replacement, specifications ...371 manual heating and air servicing ........314 conditioning system ....148 Blind Spot Information Air filter, cabin ......156 System ........242 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 548 Defrost .......148, 150, 152 engine compartment ....328 rear window ......156 instrument panel ....330 interior ........330 Dipstick plastic parts ......327 automatic transmission washing ........326 fluid ..........308 waxing ........328 engine oil .........302 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 549 ....302 Gauges .......107–108 dipstick ........302 odometer .........117 filter, specifications ....371 trip odometer ......117 refill capacities ......367 specifications ......367 Event data recording ....12 Exhaust fumes ......195 Hazard flashers ......276 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 550 MAP DVD - Loading and positioning .......357 Unloading ........482 storage ........357 Map icons ........523 Joining two calls (multiparty/conference call) ..405 Map mode ........521 Jump-starting your vehicle ..277 Map preferences .......520 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 551 Quick touch buttons ....524 Parental MyKey programming ...69 Park Assist ........223 Parking brake ......218 Radio ......135, 140–141 Parts AM/FM ........461 (see Motorcraft® parts) ..371 Single CD ....135, 140–141 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 552 Belt-Minder® ......41 extension assembly ....40 Setting a destination ....515 for adults ......37–38 Setting a destination by voice .516 for children ......19, 23 inflatable safety belt ....44 Settings ........500 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 553 ........477 trailer towing ......261 SYNC® customer support ..397 wrecker ........268 SYNC® Services ....422, 488 Traction control ......219 System settings ......504 Traffic, Directions and Information ........422 Traffic preferences ....520 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 554 Windshield washer fluid and wipers ..........93 Vehicle health report ..419, 498 checking and adding fluid ........313–314 Vehicle Identification Number replacing wiper blades ...316 (VIN) ..........371 Wrecker towing ......268 Vehicle loading ......253 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)
  • Page 555 2013 Flex (471) Owners Guide gf, 4th Printing, December 2012 USA (fus)

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