Troubleshooting; Troubleshooting Table - Handicare Fortress-Calypso User Manual

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Troubleshooting

7 Troubleshooting
If your Fortress Calypso is not working even though the batteries are fully charged, the
following checks can be carried out before contacting your dealer.
1. Check whether all of the battery clips are firmly in place.
2. Check whether the neutral handle is in the 'BRAKE APPLIED' position (and not in
the neutral position).
3. Check whether the automatic circuit breaker lever is in the tripped position. If it is,
reset the circuit breaker by pressing the lever back into position.
If the circuit breaker trips again, contact your dealer.
7.1

Troubleshooting table

If your scooter is not working, or is not working as it should, go through the following list
of possible problems before contacting your dealer. You may be able to solve the
problem yourself.
Possible cause
The ignition key has been
incorrectly inserted in the lock.
The connector cables in the motor
compartment are not properly
connected to the control
mechanism, or are loose.
The battery clips are not properly
attached.
The scooter is in neutral.
The automatic circuit breaker has
tripped.
There is a loose connection.
46
Action
Insert the ignition key in the
lock correctly.
Check the connector cables
and ensure that they are
properly connected to the
control mechanism.
Check the battery clips.
Move the neutral handle to the
BRAKE APPLIED position and
remove the ignition key from
the lock. Reinsert the ignition
key to restart the scooter.
See 'Circuit breaker'
Remove the ignition key from
the lock.
Press the automatic circuit
breaker back into position and
restart the scooter using the
ignition key.
Solve the connection problem
if possible, or contact your
dealer.
Action to
be taken
by:
User
Dealer
User
User
User
User
+
Dealer

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