Troubleshooting Tips - ZNYX ZX420 SERIES User Manual

Testing Each Adapter Channel
Test the connection for each adapter channel by running the diagnostic program (i.e.,
DIAG424.exe for each bus and device number.
1. Enter the following command, in DOS, for each device number:
>DIAG424 (bus number) (device number)
Example: You have a ZX424 adapter a bus number of 2 and the device numbers are 4,
5, 6 and 7. You can test each channel connection by entering the following:
>DIAG424 2 4
>DIAG424 2 5
>DIAG424 2 6
>DIAG424 2 7
2. If the DIAG424 program displays the following successful message for each device,
you are ready to install the driver (see separate driver documentation).
Diagnostics successfully completed.

Troubleshooting Tips

For all operating systems, if you experience installation difficulties, check the following:
Check that the board is securely seated in the slot.
Refer to the operating system-specific documentation to evaluate any error messages
or logs after the driver is loaded.
Note the LED light activity (see the LED Reference Key).
ZX420 Series User Guide Page 8