Troubleshooting Tips - ZNYX ZX370 Series User Manual

Testing Each Adapter Channel
Test the connection for each adapter channel by running the ZNYX program,
DIAG374.exe (download from the ZNYX web site) for each bus and device number.
1. Enter the following command, in DOS, for each device number:
>DIAG374 (bus number) (device number)
Example: You have a ZX374 adapter with a bus number of 2 and the device numbers
are 4, 5, 6 and 7. You can test each channel connection by entering the following:
>DIAG374 2 4
>DIAG374 2 5
>DIAG374 2 6
>DIAG374 2 7
2. If the DIAG374 program displays the following successful message for each device,
you are ready to download and install the driver (see separate documentation).
Diagnostics successfully completed.

Troubleshooting Tips

For all operating systems, if you experience installation difficulties, check the following:
Check that the board is securely seated in the slot.
Refer to the operating system-specific documentation to evaluate any error
messages or logs after the driver is loaded.
Note the LED light activity (see the LED Reference Key section).
ZX370 Series Adapter User Guide Page 7