Simpson EZI Sensor SWT801 User Manual page 22

Other Diagnostic Help and A Guide for When You Should Call for
Service
If you are having a problem with your washing machine, make sure you have followed ALL of the
instructions on this page and the previous page before calling for service.
Description
Not filling with
water
Flood
Draining problem
Loss of water,
while washing
Water level problem
Motor fault
Lid lock fault
Simpson
19
Display Code
E30
E20
E30
E50
E40
Troubleshooting
Customer action (Summary)
Make sure both wall taps are on and hose filters are not
blocked. Raise drain hose if water is flowing out of drain hose.
Touch "Start/Hold To Pause" to re-start wash.
If problem remains, call Service.
If the water is pouring onto the floor, turn OFF both wall taps.
Wait a few minutes to see if the fault is corrected.
If not, call Service.
Wait a few minutes to see if the fault is corrected.
If not, set the washing machine to PAUSE by press and hold
the "Start/Hold To Pause" button for 1.2 seconds then check
the drain hose for blockage. Touch "Start/Hold To Pause" to
continue the wash.
If problem remains, call Service.
If water level in wash bowl is low and water is flooding the
floor, touch the PROGRAM SELECTOR to Drain & Spin (
symbol, then touch "Start/Hold To Pause" button.
Should this make things worse, press the POWER switch off
and call Service.
Otherwise, touch "Start/Hold To Pause" to continue the wash.
Wait, this fault may clear itself. If not, touch the PROGRAM
SELECTOR to Drain & Spin (
"Start/Hold To Pause" button to drain the wash bowl.
If this problem is repeated, call Service.
Wait, this fault may clear itself. If not, touch the PROGRAM
SELECTOR to Drain & Spin (
"Start/Hold To Pause" button to drain the wash bowl.
You may have to touch "Start/Hold To Pause" to commence
draining.
If this problem is repeated, call Service.
Lid cannot lock (on drain and spin process) or unlock (after
finished wash).
You may have to set the washing machine to PAUSE by press
and hold the "Start/Hold To Pause" button for 1.2 seconds
then press the lid for awhile and touch "Start/Hold To Pause"
to start the machine again.
If problem remains, call Service.
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