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Avaya 3725 DECT Telephone connected to Avaya Aura™ Communication Manager and IP Office User Guide 21-603358 12/2012 Issue 3.0...
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Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...
Important Safety Information Important Safety Information Read this chapter before using the Avaya 3725 DECT Telephone or Avaya 3720 DECT Telephone. For safe and efficient operation of the telephone, observe the guidelines given in this manual and all necessary safety precautions when using the telephone. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and this User Manual.
Regulatory Compliance Statements (EU/EFTA only) Permission and Conformity We, Avaya Inc., declare that the product line DECT R4 concurs with the basic requirements and other relevant provisions of EU Directive 1999/5/EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.
To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources, it is also possible to participate in Avaya’s used equipment return system. This system ensures the correct recycling of old equipment as well as the re-utilisation of individual components.
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This equipment is hearing aid compatible (HAC). IC Requirements for Canada This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada. Avaya 3720/3725 DECT Telephone - User Guide 09/2012...
This may deteriorate the audio quality and can be harmful. Save this manual. It includes important safety information and operating instructions. ● Save all instructions for future reference. Avaya 3720/3725 DECT Telephone - User Guide 09/2012...
Like all other cordless telephones, this cordless telephone uses radio signals which do not guarantee a connection set-up under all circumstances. Generally, you should therefore not rely exclusively on cordless telephones when making indispensable calls (for example, medical emergencies). Avaya 3720/3725 DECT Telephone - User Guide 09/2012...
Do not charge a battery when the ambient room temperature is above 40 ºC or below ● +5 ºC (above 104 ºF or below 41 ºF). Do not attempt to take a battery apart. ● Do power the telephone off before removing the battery. ● Avaya 3720/3725 DECT Telephone - User Guide 09/2012...
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3% Hydrochloric Acid ● M-alcohol (70% Methylated Ethanol) ● 60% Chlorhexidin 0.5 mg/ml ● Acetone can be damaging to the plastic casing of the telephone and should not be used. Avaya 3720/3725 DECT Telephone - User Guide 09/2012...
Introduction This document describes features and settings available for the Avaya 3725 DECT Telephone. The cordless telephone is a feature-rich telephone with color display, telephony, messaging, and bluetooth as optional. It is designed to be used in medium demanding environment such as hospital environment, but also office environment.
15. Color display The 3 Soft keys can be pre-programmed or The full graphic type display is 128 pixels used with GUI wide and 160 pixels high. The display has multiple colors and backlighting. Avaya 3725 DECT Telephone - User Guide 09/2012...
The battery is a rechargeable Li-Pol battery, placed under a battery cover. See Replace the Battery on page 83. The battery is fully charged within four hours. See Charge the Battery on page 83. Avaya 3725 DECT Telephone - User Guide 09/2012...
Only use the charger within the temperature range of +5 °C – +40 °C (+41 ºF Note: –+104 ºF). Important: Only use the provided power supply, see Installation and Administration Manual, Important: DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
The display normally displays date and time, the Owner ID and telephone number. The Owner ID can manually be set by the user. Avaya 3725 DECT Telephone - User Guide 09/2012...
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Full battery icon is displayed in upper right corner. Low battery icon is shown when the battery only has 5% of its capacity left. The icon is flashing when the battery capacity is equal to, or lower, than 5%. Avaya 3725 DECT Telephone - User Guide 09/2012...
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Key lock icon indicates a locked keypad. Phone lock icon indicates a locked telephone. Bluetooth icon indicates that Bluetooth is enabled. Bluetooth headset icon indicates that a Bluetooth headset is connected to the telephone. Avaya 3725 DECT Telephone - User Guide 09/2012...
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The Calls menu contains call lists, call time, and call services Call services is configured in the PDM or AIWS. The Connections menu contains Bluetooth connection, headset selection, System selection, and In charger selection. Avaya 3725 DECT Telephone - User Guide 09/2012...
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The Short cuts menu contains short cuts for the Soft keys, Hot keys, Navigation keys, and the Multifunction button. The Profiles menu contains possibility to add four different profiles. By default there is no profile. 1. System dependent Avaya 3725 DECT Telephone - User Guide 09/2012...
A long press on this key gives a quick access to the telephone’s Voice mail. Sound off Key This key is to silence or mute the telephone. It works like the Sound off button on page 30. Avaya 3725 DECT Telephone - User Guide 09/2012...
Volume Button The two buttons placed on the upper left side of the cordless telephone are used for increasing/ decreasing the earpiece, headset, and the loudspeaker volume. Avaya 3725 DECT Telephone - User Guide 09/2012...
A short press on a key enter the digits 0 - 9 and the characters * and #. ● Enter a pause in number input mode by a long press on the #-key. A pause is indicated by ● a P in the display. Avaya 3725 DECT Telephone - User Guide 09/2012...
To be able to use the telephone without a clip, a cover plate without a clip is also available. Telephone lanyard The Telephone lanyard is attached directly to an eyelet on top of the telephone. It is 800 mm long and can be worn around the neck. Avaya 3725 DECT Telephone - User Guide 09/2012...
A headset is recommended if you frequently use the telephone and/or want to have both hands free. The headset comes in two versions; microphone integrated in the cable, and microphone on a boom. Avaya 3725 DECT Telephone - User Guide 09/2012...
Delete Delete all Back ● Missed calls > 7682 > Call ● 05:26 7845 23-Sep-08 More > Time of call ● Edit number Save number Send message Delete Delete all Back ● Avaya 3725 DECT Telephone - User Guide 09/2012...
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03:47:06 Last call 00:00:07 Call services > Divert calls > Internal External No reply When busy General purpose 1 Name General purpose 16 Name 1. Visible if defined in PDM or AIWS. Avaya 3725 DECT Telephone - User Guide 09/2012...
<From contact list> Central phonebook > Search by name > Call ● Search by number > More > View contact ● Last result > Add to contacts Send message Back ● 1. System dependent Avaya 3725 DECT Telephone - User Guide 09/2012...
> Message List > View > Forward > Enter text ● ● More > Delete ● Call no. in text Save number Close ● More > Delete ● Delete all Back ● Avaya 3725 DECT Telephone - User Guide 09/2012...
Central phonebook Message inbox Send message Change profile Open a menu Call absence Value Control question Middle Right Hot keys > 0, 2 - 9 > Function > (same as above) Value Avaya 3725 DECT Telephone - User Guide 09/2012...
Mic on cable Hearing protection <headset profile> System > Change system Subscribe Unsubscribe Rename system Priority In charger > Call behavior > No action Loudspeaking End call Other actions > No action Switch off Avaya 3725 DECT Telephone - User Guide 09/2012...
Screen saver Screen saver > Information Black Contrast Time & Date > Time format Date format Answering > Answering key > Hook-off Any key Answering behavior > Automatically Loudspeaking Messages > Text size Avaya 3725 DECT Telephone - User Guide 09/2012...
Microphone on/off function in the In Call menu. Contacts Microphone on/off Audio transfer New call > Call "Phonebook access" Cancel Switch End call Transfer Transfer to new call > Call "Phonebook access" Cancel Conference Call back Avaya 3725 DECT Telephone - User Guide 09/2012...
The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that should be hidden are defined in the PDM or AIWS. See Installation and Administration Manual, DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
Lock/Unlock the Keypad in Idle mode To prevent accidentally pressing keys and making a call, the keys can be locked. Lock keypad 1. Press the * key. 2. Press the Soft key Lock. Avaya 3725 DECT Telephone - User Guide 09/2012...
For more information see Phone Lock settings page 73. Unlocking the telephone The phone shows the text "Turn off phone lock?" 1. Press Soft key Yes. 2. Enter PIN code 3. Press Soft key OK. Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Press On-hook key to end the call. The duration of the call is shown in the display. Note: The total time of the call can also be retrieved from the menu Calls > Call time. Note: Avaya 3725 DECT Telephone - User Guide 09/2012...
Dial the sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. 1. Open the menu by pressing the confirmation button, or the Soft key Menu. Avaya 3725 DECT Telephone - User Guide 09/2012...
Note: They are set up by your system administrator in the PDM or AIWS, see Installation and Administration Manual, DECT R4. If applicable, additional functions could be programmed by your system administrator. Avaya 3725 DECT Telephone - User Guide 09/2012...
It also possible to turn the microphone off/on by a long press on the Sound off Note: button, see Descriptions on page 20. Audio Transfer To transfer audio between the Bluetooth headset and the telephone’s earpiece during the call. Avaya 3725 DECT Telephone - User Guide 09/2012...
It is also possible to end a call by putting the telephone in a charger according to the In Charger > Call behavior > End call setting. Note that all ongoing calls will be disconnected. See Installation and Administration Manual, DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
To enable call back when a call is made to a busy telephone, and to be altered when the telephone is free. 1. Press Soft key More. 2. Select Call back. 3. Press Soft key Select. 4. Press On-hook key. Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Press left Soft key again. Alternatively, the handset can be put into the charger if In Charger > Call behavior > Loudspeaking is set. See Installation and Administration Manual, DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
General Purpose Besides the default Call services functions, it is possible to define 10 extra system specific codes. This is programmed in the PDM or AIWS. See also Call Services on page 60. Avaya 3725 DECT Telephone - User Guide 09/2012...
Some characters require 2 bytes in the final message, therefore the user will Note: sometimes not be able to enter 160 characters. For basic rules of text input, see Alphanumeric Keys on page 30. ● Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Press long on digit key 1. Your voice mail will be called. If the extension number is not available a pop-up Voice mail number not defined is displayed. 2. Follow the given instruction in the Voice Mail. Avaya 3725 DECT Telephone - User Guide 09/2012...
For all information on Bluetooth see Bluetooth Headset on page 87. Headset 1. Select Headset. 2. Select headset. Choose between Mic on boom, Mic on cable, Hearing protection, or Customized headset profile. Avaya 3725 DECT Telephone - User Guide 09/2012...
Do not enter a #-key at the end of the code. Note: 8. Enter AC code. Press Soft key Next. An information text "Protection on?" is displayed. Note: The AC code’s length must be between 4 to 8 digits. Note: Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Select In charger. 2. Select Call behavior. 3. Select one of the following: No action - No action is performed when the telephone is placed in charger during a ● call. Avaya 3725 DECT Telephone - User Guide 09/2012...
If the parameter Disable permanent mute is enabled, the telephone will not be Note: muted when placed in charger. See Installation and Administration Manual, DECT R4. Deactivate the Charging Mode 1. Select In charger. Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Press the Soft key More. 2. Select Save number. 3. Select between Work number, Mobile number, or Other number. 4. Press the Soft key Add. 5. Enter name and press OK to save the setting. Avaya 3725 DECT Telephone - User Guide 09/2012...
The total time of the previous call and last call is displayed. 1. Select Call time. Call Services Note: These functions are system dependent. The parameters are set up in the PDM or Note: AIWS, see Installation and Administration Manual, DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
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An incoming priority call is signalled with a specific tone and the displayed text Priority call. The call cannot be muted or declined. 1. Select Call services in the menu Calls. 2. Select Priority Call. Avaya 3725 DECT Telephone - User Guide 09/2012...
8. Select Control question, and press Select. It is off by default. Press Back. 9. Press Soft key Save. Define Hot Keys 1. Select Hot keys. 2. Select 0, 2 to 9. Avaya 3725 DECT Telephone - User Guide 09/2012...
6. Select Control question, and press Select. It is off by default. 7. Press Soft key Save. My favourites In this menu you can store often used numbers. This can be phone call numbers or numbers you want to send a message to. Avaya 3725 DECT Telephone - User Guide 09/2012...
3. Select Yes to delete the message. Forward Message 1. Select View. 2. Select More. 3. Select Forward. 4. Enter additional text if needed. 5. Select Send 6. Enter number. 7. Select Send to forward the message. Avaya 3725 DECT Telephone - User Guide 09/2012...
Yes. The message will be stored under Unsent messages. See Unsent Messages on page 67. 4. Enter number, or press middle Soft key to get number from contact list. 5. Press Send. Avaya 3725 DECT Telephone - User Guide 09/2012...
6. Select Send. Call number in text If the sender has written a telephone number in the message it is possible to call the number without dialling it. 1. Select View. 2. Select More. Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Press Soft key Add new. 2. Enter name of the profile and select Save. 3. Select profile from list and change profile as wanted. Delete Profile 1. Select profile from list. Avaya 3725 DECT Telephone - User Guide 09/2012...
2. Select contact from the list, or enter name in the search field. 3. Press the Soft key Call. It is also possible to edit the contact and to send a message by selecting View > More. Avaya 3725 DECT Telephone - User Guide 09/2012...
1. Enter the menu by pressing the Menu Soft key, or the confirmation button on the Navigation key. 2. Select the Settings icon. 3. Press the confirmation button or the Soft key Select. Sound and Alert Settings Adjust the Ringer Volume 1. Select Sound & Alerts. Avaya 3725 DECT Telephone - User Guide 09/2012...
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Set the Key Sound This means that every time a key is pressed, the telephone gives a small sound. You can choose between Silent, Click, or Tone. 1. Select Sound & Alerts. Avaya 3725 DECT Telephone - User Guide 09/2012...
Time & Date Settings Time and date is set in your PBX. Changes appear in the telephone after a maximum of 24 hours after the change or by turning the telephone off and on again. Avaya 3725 DECT Telephone - User Guide 09/2012...
The answering key is by default set to Hook-off. It can also be set to Any key. 1. Select Answering key. 2. Mark Any key or Hook-off. 3. Press Soft key Back to save the setting. Avaya 3725 DECT Telephone - User Guide 09/2012...
3. Press Soft key Select to save the setting. Change Owner ID The Owner ID is set to identify the telephone and it’s shown in the idle display. 1. Select Owner ID. 2. Enter identity. 3. Press Soft key Save. Avaya 3725 DECT Telephone - User Guide 09/2012...
This is where software and hardware information of the cordless telephone is found. 1. Select Device info. 2. Depending on the info your are looking for select Software, Hardware, IPEI/IPDI, or USER ID. Avaya 3725 DECT Telephone - User Guide 09/2012...
This can be useful during administration of cordless telephones for new users. See also Installation and Administration Manual, DECT R4. Avaya 3725 DECT Telephone - User Guide 09/2012...
System Handling Software Upgrade Software and parameters in the Avaya 3725 DECT Telephone can be upgraded by using the PDM or the AIWS. See Installation and Administration Manual, DECT R4. To view the telephone’s software version, enter *#34# in idle mode.
WinPDM or AIWS device Administration Manual, DECT manager, it is not possible to turn Not possible to mute off the sound. the telephone by long pressing the Sound off key or Mute button. Avaya 3725 DECT Telephone - User Guide 09/2012...
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PDM. Voice mail number not There is no Voice mail number Define a Voice mail number via defined defined in the telephone. PDM. Avaya 3725 DECT Telephone - User Guide 09/2012...
Note: the sound off. See Installation and Administration Manual, DECT R4. When re-entering the coverage area it can take a couple of minutes before the telephone automatically has registered into the system. Avaya 3725 DECT Telephone - User Guide 09/2012...
Attach the battery as described in the illustration below. The battery is easy to replace. It is attached inside the battery lid and is connected to the cordless telephone in such a way that no miss-contact is possible. Avaya 3725 DECT Telephone - User Guide 09/2012...
Figure 6: Easy replaceable battery, unlock the lid and remove the battery Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure 7: Screw the hinge-type clip into position Avaya 3725 DECT Telephone - User Guide 09/2012...
Figure 8: Screw the swivel-type clip into position Attach Cover for No Clip Attach the enclosed cover as described in the illustration below when no clip is to be used. Figure 9: Screw the cover into position Avaya 3725 DECT Telephone - User Guide 09/2012...
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Avaya 3725 DECT Telephone - User Guide 09/2012...
For optimal performance wear the Bluetooth headset and the telephone on the same side of your body. The best audio quality in the headset is achieved when no obstructions, including your body, are between the headset and the cordless telephone. Avaya 3725 DECT Telephone - User Guide 12/2012...
1. Enter the menu by pressing the Menu Soft key, or the confirmation button on the navigation key. 2. Select the Connections icon. 3. Select Bluetooth. 4. Select Enable. A Bluetooth connection icon will be displayed in the header bar. Avaya 3725 DECT Telephone - User Guide 12/2012...
2. Select Bluetooth > Headset. 3. Step with the navigation key, to the headset to be selected. 4. Press the Soft key Select, Connection successful is displayed. The headset is now selected. Avaya 3725 DECT Telephone - User Guide 12/2012...
A ring signal sounds in both the selected Bluetooth headset and the telephone to signal an incoming call. To answer the call in the Bluetooth headset, press the button* on the headset. Avaya 3725 DECT Telephone - User Guide 12/2012...
1. Press the Soft key More on the telephone. 2. Select Audio transfer. Transfer a Call to the Bluetooth Headset You are on a call with the telephone. 1. Press the Soft key More on the telephone Avaya 3725 DECT Telephone - User Guide 12/2012...
If the Bluetooth headset and the telephone get out of range from each other the connection is temporarily lost. Since the last connected headset is always considered selected, the connection is automatically established again when a call is made or received. Avaya 3725 DECT Telephone - User Guide 12/2012...
Too close to disturbing Disturbing devices can be WLAN devices. equipment, microwave etc. Headset can not connect Telephone is not turned Turn on telephone to telephone (see headset manual for details on how to connect) Avaya 3725 DECT Telephone - User Guide 12/2012...
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Disconnect the connected headset already connected to the telephone Link key is missing in Repeat pairing procedure either headset or telephone. Too close to disturbing Disturbing devices can be WLAN devices. equipment, microwave etc. Avaya 3725 DECT Telephone - User Guide 12/2012...
Ring volume set to silent Loudspeaker on Loudspeaker off Sound off Headset connected Bluetooth headset connected Bluetooth New message Read message Missed call Incoming call Outgoing call System connection Key lock Phone lock Avaya 3725 DECT Telephone - Quick Reference Guide...
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SMS (Short Message Service) Voice mail access Centralized management Easy replaceable battery Bluetooth * System dependent Note: Your unit may have more functions than described here; see User Guide, Avaya 3725 DECT Telephone. Avaya 3725 DECT Telephone - Quick Reference Guide...
When the ring signal sounds; press the Off-hook key to answer. To end the call, press the On-hook key Turn loudspeaking function on/off During a call, press the left Soft key to turn the loudspeaking function on/off. Avaya 3725 DECT Telephone - Quick Reference Guide...
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Receive a text message When a text message is received, the LED starts flashing and a message tone sounds. A pop-up New message(s):1 View now? is displayed and the Soft keys Yes/No to read Avaya 3725 DECT Telephone - Quick Reference Guide...
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A long press on digit key 1 will call your voice mail. If the extension number is not available a pop-up Voice mail number not defined is displayed. See User Guide, Avaya 3725 DECT Telephone. Avaya 3725 DECT Telephone - Quick Reference Guide...
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Use the local phonebook To find and call a name: Enter Contacts , step to Call contact and press Select. Enter the first letter in the name Avaya 3725 DECT Telephone - Quick Reference Guide...
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A long press on a Hot key can have the same function as a Soft key and any key 0, 2 - 9 can be programmed as a Hot key. The Multifunction button can also be programmed for Avaya 3725 DECT Telephone - Quick Reference Guide...
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For more information about Soft keys, Hot keys and Multifunction button, see User Guide, Avaya 3725 DECT Telephone. Turn the automatic keypad lock on/off Enter Settings , and step to Locks. Select Automatic key lock Off/On, select On/Off, and press Back.
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Accessories The following accessories for the Avaya 3725 DECT Telephone are available: Leather casing incl. belt clip Belt clip, swivel type Desktop chargers Also available: • Telephone lanyard • Rackmount Charger • Multiple Battery Charger Avaya 3725 DECT Telephone - Quick Reference Guide...
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