Avaya 3631 Administrator's Manual
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Avaya 3631 Administrator's Manual

3631 wireless telephone
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3631 Wireless Telephone

Administrator Guide
16-602203
Issue 1
March 2007

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Summary of Contents for Avaya 3631

  • Page 1: Wireless Telephone

    3631 Wireless Telephone Administrator Guide 16-602203 Issue 1 March 2007...
  • Page 2 Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, Document number 03-600759.

  • Page 3: Table Of Contents

    SIM Card........................12 Data Stored on SIM Card..................12 SIM Card Security ....................12 TCP/UDP Port Utilization .................... 13 Communication Manager Configuration for 3631 ............16 Station Screen ......................16 IP Codec Set Screen....................17 IP Address Mapping Screen..................17 IP Network Region Screen..................
  • Page 4 Bad File Server Address! ....................29 Upgrade Was Not Successful..................29 Phone Stuck on ‘Logon Proceeding’ Message ............. 29 Phone Displays ‘Extension in Use’ Message..............29 Phone Displays ‘Extension Error’ Message ..............30 No Audio........................30 3631 Wireless Telephone Administrator Guide...

  • Page 5: Chapter 1: Introduction

    Intended Audience This document is intended for personnel who administer: • 3631 telephones • DHCP, HTTP, TFTP and/or other servers to support the 3631 telephones • Wireless and wired local area networks Related Documents • 4600 Series IP Telephone LAN Administrator Guide •...

  • Page 6: Chapter 2: Installation And Configuration

    Numbers (SSON) 242 and 176. The default is 242. Note that this parameter can be changed only through the phone’s menu interface. The following new parameters are unique to the 3631 telephone and can be set through DHCP using either SSON 242 or 176: •...

  • Page 7: 46Xxsettings.txt File

    The 3631 telephone also can be configured through parameters specified in the 46xxsettings.txt file. The 46xxsettings.txt file can be delivered to the 3631 telephone through either of the following two methods: • Automatically over-the-air from an HTTP server. The file is delivered whenever the 3631 telephone is restarted.

  • Page 8: New Parameters

    • WMLHOME • WMLPORT • WMLPROXY New Parameters The following new parameters are unique to the 3631 telephone and can be set through the 46xxsettings.txt file: • WTPROFP1—the name assigned to the first Access Profile. The default value is null (“”).

  • Page 9: Downloading 46Xxsettings File Via Usb Cable

    • WTREGDOM—the regulatory domain used by the 3631 telephone • WTRATE—the data rate used by the 3631 telephone over the wireless link • WTRTS—the RTS threshold used by the 3631 telephone. The default value is 3000. • WTFRAG—the fragmentation threshold used by the 3631 telephone. The default value is 3000.
  • Page 10 Only a Samsung cable with an 18-pin connector can be used to support USB operations on the 3631 telephone. This cable is orderable through Avaya. This cable works with the standard Windows USB driver; it is not necessary to install a special USB driver to use this cable.

  • Page 11: Phone User Interface

    For some configuration parameters (i.e., those in the Advanced Settings menu), the phone display interface supports both user (read-only) and administrator (read-write) modes. The admin mode requires a password (the default is 00000000). For more details on the phone user interface, see the Avaya 3631 Wireless Telephone User Guide. Access Profiles The 3631 telephone stores configuration information for a particular wireless network in a structure called an Access Profile.

  • Page 12: Sim Card

    SIM Card The 3631 telephone supports a SIM card for storage of a subset of configuration and user data. The SIM card is useful in shift environments. Each shift user may have his or her own SIM card that can be inserted/removed from phone at the start/end of the shift. Each individual SIM card can be used to store a single user’s personal information such as...

  • Page 13: Tcp/Udp Port Utilization

    Note The PUK code is delivered with phone, printed on paper enclosed in the phone box. Avaya does not have a record of the PUK code, so make sure the PUK code is stored securely. TCP/UDP Port Utilization Like most network equipment, the Avaya 3631 Wireless Telephones use a variety of protocols, particularly TCP and UDP, to communicate with other equipment in that network - numerous different types of servers, routers, other telephones, etc.
  • Page 14 Port: audio port +1 (Only active during a call if RTCP is enabled) Voice Monitoring Manager RTCP (UDP/IP) Port depends on Voice Port: Audio port +3 Monitoring Manager (Only active during a call administration if RTCP is enabled) 3631 Wireless Telephone Administrator Guide...
  • Page 15 HTTPS (TCP/IP) Port: [1024-4999] Port: 411 Operating System selected HTTP Server HTTP (TCP/IP) Port: 80 (and 81 for upgrade) Port: [1024-4999] Operating System selected DNS Server DNS (UDP/IP) Port: 53 Port: [1024-4999] Operating System selected 3631 Wireless Telephone Administrator Guide...

  • Page 16: Communication Manager Configuration For 3631

    Communication Manager ‘add station’ command. You must enter 4620 as the station type. The 3631 telephone may be configured as either a primary extension for the user or as bridged extension off of the user’s desktop phone.

  • Page 17: Ip Codec Set Screen

    • G.729A • G.729AB Set „frames per packet“ to 2 or 3, because the 3631 only supports 20ms packets and 30 ms packets. IP Address Mapping Screen Use the Communication Manager ‘change ip-network-map’ command to assign the IP addresses for your 3631 telephones to their appropriate IP network region.

  • Page 18: Minimal Configuration Data

    EAP Type (EAPTYPEP[1-3])—only required for Security Types, WPA-802.1X or WPA2-802.1X • Country (WTREGDOM)—only required if outside the United States. • DHCP SSON—only required if using value other than 242 • File Server IP Address—required if not passed by DHCP 3631 Wireless Telephone Administrator Guide...

  • Page 19: Chapter 3: Startup

    Chapter 3: Startup The 3631 telephone is started by pressing the End button. There are opportunities throughout the startup process to interrupt processing. This may be accomplished by pressing either the Advanced or Offline softkeys, which provide access to the Advanced and Offline menus, respectively.

  • Page 20: Chapter 4: Software Upgrade

    This process repeats until it is successful. Upgrade Configuration File The 3631 Upgrade Configuration file (3631upgrade.txt) is a simple text file. The file has information about the 3631 upgrade package (model number, date, version, block/file name, block size, checksum…).
  • Page 21 _MNT=none _FILE=zImage_nm _AUTH=1 _VER=0.5.2 _SIZE=961608 _CRC=0x65581591 _BLK=r_normal _MNT=none _FILE=rootfs_nm.cramfs _AUTH=1 _VER=0.5.2 _SIZE=2461696 _CRC=0xc900bc3a _BLK=home _MNT=none _FILE=home.jffs2 _AUTH=1 _VER=0.5.2 _SIZE=16056320 _CRC=0x6447ac80 _BLK=home.compress _MNT=none _FILE=home.jffs2.gz _AUTH=1 _VER=0.5.2 _SIZE=5768390 _CRC=0x0b12d784 _BLK=phone _MNT=none _FILE=phone.cramfs _AUTH=1 _VER=0.5.2 _SIZE=1212416 _CRC=0xda97dbcf [END] 3631 Wireless Telephone Administrator Guide...

  • Page 22: Chapter 5: Security And Qos

    • TTLS-MSCHAPV2 Installing Digital Certificates The 3631 telephone supports installation of digital CA certificates as well as a digital device certificate/private key for use with 802.1X authentication. All certificates must be in PEM format. The certificates must have the following filenames: •...

  • Page 23: Qos

    5. Scroll to and select the View or Delete option as appropriate. The 3631 telephone supports WMM Basic for QoS. WMM Basic is specified by the WiFi Alliance, and is a subset of the IEEE 802.11e standard. WMM prioritizes voice packets for preferential treatment by APs.
  • Page 24 The Communication Manager default values for Audio (46) and Call Control (34) map to the Video Access Category (AC_VI) in the 3631 phone. The 3631 telephone does not support the SpectraLink SVP protocol for QoS, nor does it require installation of the Avaya Voice Priority Processor (AVPP).

  • Page 25: Chapter 6: Backup And Restore

    Chapter 6: Backup and Restore The 3631 telephone supports multiple options for backup and restore of a subset of user data. These options include the following: • Automated backup/restore over-the-air to/from an FTP server • Manually initiated restore over-the-air from an FTP server •...
  • Page 26 7. Once the files have been copied to the USB drive, return to the phone and select the Done softkey. • The phone displays a “Restoring data…” status message 8. When the phone displays a “Completed” message, press the Back softkey. 3631 Wireless Telephone Administrator Guide...

  • Page 27: Chapter 7: Diagnostic Tools

    • Site survey • Audio parameters display • Syslog The 3631 telephone does not contain a MIB and does not support the SNMP protocol. Site Survey The 3631 telephone provides a basic site survey utility. The utility provides the following details for each discovered AP: •...

  • Page 28: Copy Syslog Data To Pc Via Usb Cable

    Information • Debug Copy Syslog Data to PC via USB Cable The 3631 telephone stores syslog data in the following two files on the phone: • Logfile_1.txt—contains the most recent set of log messages • Logfile_2.txt—contains the next-to-most recent set of messages Each file has a maximum size of 32KB.

  • Page 29: Chapter 8: Troubleshooting

    Verify there is network connectivity to Call Server and that Call Server is up Phone Displays ‘Extension in Use’ Message • Message indicates extension entered by user into 3631 phone is currently in use on another phone. • User has two options: –...

  • Page 30: Phone Displays 'Extension Error' Message

    The following codecs are supported by the 3631 phone: o G.711 o G.726A-32K o G.729A o G.729AB Ensure „frames per packet“ is set to 2 or 3, because the 3631 only supports 20ms packets and 30 ms packets. 3631 Wireless Telephone Administrator Guide...

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