Trouble Shooting - Adesso NUSCAN 2100 Series User Manual

If you need to make changes in the configuration of the scanner for specific
applications, a full Programming Guide can be downloaded at:
http://www.adesso.com/PDF%20files/NUSCAN2100usersguide.pdf

13. Trouble Shooting

a. Problem: Nothing happens when you follow the operating instructions.
Possible Cause
Interface cables are
loose.
b. Problem: Light comes on, but symbol does not decode.
Possible Cause
Scanner is not
programmed for the
correct bar-code
type.
Barcode symbol is
unreadable.
Distance between
scanner and barcode
is incorrect.
c. Problem: Symbol is decoded, but not transmitted to the host.
Possible Cause
Scanner is not
programmed for the
correct host type.
d. Problem: Scanned data is incorrectly displayed on the host.
Possible Solution
Check for loose cable connections.
Possible Solution
Please refer Programming Guide and be sure to
select the correct interface selection and ensure that
the scanner is programmed to read the type of
barcode you are scanning.
Check the symbol to make sure it is not de-faced. Try
scanning test symbols of the same barcode type.
Move the scanner closer to or further from the
barcode.
Possible Solution
Please make sure the scanner is configured to the
appropriate host type by scanning the corresponding
programming barcode on the Programming Guide.
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