Preparing To Call Technical Support - HP LD4730 User Manual

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you might need to call
technical support. Contact your regional HP authorized service provider. Have the following
information available when you call:
●
Display model number
●
Serial number for the display
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Hardware and software you are using
54 Appendix A Troubleshooting ENWW