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5-2. Imaging problems
Problem
1. The screen is too bright or too dark.
2. Characters are blurred.
3. Afterimages appear.
4. Green/red/blue/white dots or defective
dots remain on the screen.
5. Interference patterns or pressure marks
remain on the screen.
6. Noise appears on the screen.
7. (DisplayPort input)
Display position of the windows changes.
8. An image does not display on the entire
screen.
9. The display does not appear to be
stereoscopic.
Possible cause and remedy
• Use"Brightness"intheAdjustmentmenutoadjustit.(The
LCDmonitorbacklighthasalimitedlifespan.)Whenthe
screenbecomesdarkorbeginstoflicker,contactyour
localEIZOrepresentative.)
• Checkthesettingfor"BlurReduction"intheAdjustment
menu.Thebrightnessofthescreenchangesdepending
onthesetting(see"Reducingmotionblur"Blur
Reduction""(page15)).
• CheckwhetherthePCisconfiguredtomeettheresolution
andverticalscanfrequencyrequirementsofthemonitor
(see"CompatibleResolutions"intheSetupManual).
• Use"OutlineEnhancer"intheAdjustmentmenutoadjust
it(see"Toenhanceoutlineofimage"(page15)).
• AfterimagesareparticulartoLCDmonitors.Avoid
displayingthesameimageforalongtime.
• Usethescreensaverorpowersavingfunctiontoavoid
displayingthesameimageforextendedperiodsoftime.
• ThisisduetoLCDpanelcharacteristicsandisnota
failure.
• Leavethemonitorwithawhiteorblackscreen.The
symptommaydisappear.
• WhenenteringthesignalsofHDCP,thenormalimages
maynotbedisplayedimmediately.
• Whenthesignalisswitched,thepositionofthewindow
maybechanged.IntheAdjustmentmenu,set"DPPower
Save"to"Off"(see"4-4.SettingDisplayPortPowerSave"
(page23)).
• Thescreenissettoasizeotherthan"Full".Changethe
settingto"Full".
• Checkwhetherthesignalcableisconnectedproperly.
• Checkwhetherthe3DglassesandIRemitterare
supportedbythemonitor.
• Checkwhetherthe3Dglassesaresuccessfullyreceiving
signalsfromtheIRemitter(seethemanualoftheIR
emitteror3Dglassesfordetails).
• CheckwhetherthePCisoutputting3Dimagesignals
(framesequentialformat,verticalscanfrequency120Hz).
• Theleftandrighteyeimagesmaybereversed.Switchthe
left/righteyeimagesbyeitherofthefollowingprocedures.
- ChangethesettingonthePC.(Refertothemanualof
thePCfortheprocedure.)
- Switchthepolarityofthe3Dimagesyncsignalsonthe
monitor(see"6-4.Displaying3DImages"(page31)).
• Inacoolenvironment,thedisplaydoesnotlook
stereoscopicduetothecharacteristicsoftheLCDpanel.
Chapter5Troubleshooting
25
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