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Chapter 4 Troubleshooting
4-1. No Picture
Problem
1. No picture
• Power indicator does not light
• Power indicator lights green.
• Power indicator lights orange.
2. The message below appears.
• This message appears when no signal is
input.
Example:
4-2. Imaging Problems (for Both Digital and Analog)
1. The screen is too bright or too dark.
2. Characters are blurred.
3. Afterimages appear
4. Green / red / blue / white dots or defective
dots remain on the screen.
5. Interference patterns or traces created when
selecting panels remain on the screen.
Problem
Possible cause and remedy
• Check whether the power cord is connected properly.
• Press
.
• Increase "Brightness", "Contrast", or "Gain" in the Setting
menu (see
"CAL Switch Mode" (page
• Switch the input signal with
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• This problem may occur when the PC is connected via the
DisplayPort connector. Reconnect the power cord of the
monitor, or reboot the PC.
This message appears when the signal is not input correctly
even when the monitor functions properly.
• The message shown left may appear, because some PCs do
not output the signal soon after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Switch the input signal with
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor (see
"Compatible Resolutions" in the Instructions for Use).
• Reboot the PC.
• Change to the appropriate setting using the graphics board's
utility. For details, refer to the User's Manual of the graphics
board.
Possible cause and remedy
• Use "Brightness" or "Contrast" in the Setting menu to
adjust it (see
"CAL Switch Mode" (page
LCD monitor backlight has a limited life span. When the
screen becomes dark or begins to flicker, contact your
local EIZO representative.)
• Check whether the PC is configured to meet the
resolution and vertical scan frequency requirements
of the monitor (see "Compatible Resolutions" in the
Instructions for Use).
• Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
• Use the screen saver or power saving function to avoid
displaying the same image for extended periods of time.
• This is due to LCD panel characteristics and not a
malfunction.
• Display a white or black image over the entire screen.
The symptom may disappear.
9)).
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9)). (The
Chapter 4 Troubleshooting
17
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