Yealink Gigabit Color User Manual
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Yealink Gigabit Color User Manual

Yealink Gigabit Color User Manual

Gigabit color ip phone
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About This Guide

Thank you for choosing this Gigabit Color IP Phone which is especially designed for
power users in the office environment. It features fashionable and sleek design,
abundant telephony applications, broad interoperability with the popular 3
products, fulfilling the VoIP deployment needs from enterprise and ITSP.
In this User Guide, you will find everything you need to quickly use your new phone. Be
sure to verify with your system administrator that your network is prepared for
configuring your IP phone. As well, be sure to read the Packing List section in this guide
before you set up and use the phone.
Declaration of Conformity
Hereby, it's declared that this phone is in conformity with the essential
requirements and other relevant provisions of the CE, FCC.
CE Mark Warning
This is a class B device, in a domestic environment; this product may cause radio
interference
which case the user may be required to take adequate measures.
, in
WEEE Warning
To avoid the potential effects on the environment and human health as
a result of the presence of hazardous substances in electrical and
electronic equipment, end users of electrical and electronic equipment
should understand the meaning of the crossed-out wheeled bin symbol.
Do not dispose of WEEE as unsorted municipal waste and have to collect
such WEEE separately.
rd
party VoIP

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Summary of Contents for Yealink Gigabit Color

  • Page 1: About This Guide

    About This Guide Thank you for choosing this Gigabit Color IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP.

  • Page 2: Table Of Contents

    Contents Getting Started .................. - 5 - Packing List ..........................- 5 - Assembling the Phone ........................ - 7 - Configuration and Registration ....................- 9 - Configuring via Web Page ....................- 9 - Configuring via keypad ....................- 10 - Overview ..................
  • Page 3 Voicemail ......................... - 47 - SMS ..........................- 49 - Setting ............................- 53 - Basic Settings ........................- 53 - Advanced Settings ......................- 60 - Display ............................. - 72 - WallPaper ......................... - 72 - Screensaver ........................- 73 - Theme ..........................
  • Page 4 TLS ..........................- 101 - DNS-SRV ........................- 102 - Network Setting ........................- 102 - LLDP ..........................- 102 - Maintenance Tasks ......................... - 103 - Administrator Mode ....................... - 103 - Administrator/User Password ..................- 104 - Reboot ..........................- 104 - Reset to Factory ......................

  • Page 5: Trouble Shooting

    Zero-sp-touch ........................- 119 - Voice ............................- 119 - Ring ............................- 120 - Tone Settings .......................... - 121 - Trouble Shooting ................- 123 -...

  • Page 6: Getting Started

    Gigabit Color IP Phone Getting Started Getting Started Packing List The following components are included in your package: Gigabit Color IP Phone  Phone Stand  Power Adapter  Handset & Handset Cord  - 5 -...
  • Page 7 Gigabit Color IP Phone Getting Started Ethernet Cable  Quick Installation & Quick Reference Guide  CD Content  Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.

  • Page 8: Assembling The Phone

    Gigabit Color IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand;  Connect Handset and Headset;  Connect Network and Power.  1) Attach the Stand, as shown below:...
  • Page 9 Gigabit Color IP Phone Getting Started Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.

  • Page 10: Configuration And Registration

    Gigabit Color IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your administrator for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone.

  • Page 11: Configuring Via Keypad

    Gigabit Color IP Phone Getting Started automatic or manual initialization. Choose Account->Basic->Account X, you will find the following parameters: Field Description Register Status It shows the register status of the phone. Account Active You can choose enable/disable the account respectively.
  • Page 12 Gigabit Color IP Phone Getting Started You can refer to the above “Configuring via Web Page” for the parameter details. - 11 -...

  • Page 13: Overview

    Gigabit Color IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered，and blink when there is an incoming call or there is a call on mute.

  • Page 14: Led Instruction

    Gigabit Color IP Phone Overview the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation key to navigate in the display menus and confirm or cancel actions. Audio Device Control Keys...

  • Page 15: Icon Instruction

    Gigabit Color IP Phone Overview Table 2 Line Keys set to BLA LED Status Description Steady green All of the members are in idle status Slow blinking green Some part(s) is seizing the line/ ring-back/ under the private hold status.
  • Page 16 Gigabit Color IP Phone Overview Call hold Voicemail Call forward DND(Do Not Disturb) Auto answer In handset mode In headset mode In speaker mode Ring volume is 0 The recording session cannot be started The recording cannot be stopped Probably the recording box is full...
  • Page 17 Gigabit Color IP Phone Overview Set as XML Group function. - 16 -...

  • Page 18: Customizing Your Phone

    Gigabit Color IP Phone Overview Customizing Your Phone Idle interface Description This area is showing the phone’s time. This area is showing the phone feature status. For more information you can refer to “Icon Instruction”. This area is showing the three line key labels. You also can custom the line key as other functions.
  • Page 19 Gigabit Color IP Phone Overview corresponding submenu to enter into the configuration interface. Menu Submenu Second level submenu ---- Firmware Status Network  More… Phone  Accounts  Always Forward  Call Forward Busy Forward  No Answer Forward ...

  • Page 20: Status

    Gigabit Color IP Phone Overview Network CallLog CallLog Group  View Voice Mail  Voice Mail Set Voice Mail  New Message  Messages Inbox  Text Message Sentbox  Outbox  Drafbox  Language  Time & Date ...
  • Page 21 Gigabit Color IP Phone Overview 4) And then choose the specific one to check. - 20 -...

  • Page 22: Features

    Gigabit Color IP Phone Overview Features Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured: Always: Incoming calls are immediately forwarded.
  • Page 23 Gigabit Color IP Phone Overview 5) If you want to realize this function by server, please enter the On Code and Off Code option, then when you choose to enable the call forward function via your IP phone, it will send message to the server, and the server will turn on the function immediately.

  • Page 24: Call Waiting

    Gigabit Color IP Phone Overview Call Waiting This call feature allows your phone to accept any incoming calls to the extension under all circumstances. To enable/disable Call Waiting via Phone interface: 1) Press Menu->Features->Call Waiting. 2) Use the navigation key or Switch soft key to enable/disable the call waiting option.

  • Page 25: Dss Keys

    Gigabit Color IP Phone Overview DSS Keys The phone has 3 line keys which are able to set up to 30 functions per key. Set up DSS key via phone interface: 1) Press Menu->Features-> DSS keys enter into the configure page.

  • Page 26: Key As Send

    Gigabit Color IP Phone Overview 2) Choose the type, and then configure the corresponding contents. For more information about any function and operation procedure you can refer to “DSS Configuration”. Key as Send Users can set a specific button (“#” or “*”) to active as the send button.

  • Page 27: Hot Line

    Gigabit Color IP Phone Overview Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line to enter the configuration page. 2) Enter the hot line number and hot line delay time (for example, 10 seconds), then press the Save soft key to save the change.

  • Page 28: Anonymous Call

    Gigabit Color IP Phone Overview 2) Input the Hotline Number and Hotline Delay, and then click the Confirm button to save the change. Anonymous Call To set the anonymous call via the IP phone interface: 1) Press Menu ->Features->Anonymous Call to enter the configuration page.

  • Page 29: Auto Redial

    Gigabit Color IP Phone Overview 4) If you want to realize this function by server, please choose and enter the Call On Code and Call Off Code. When you choose to enable the anonymous call function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous call function for your IP phone automatically.
  • Page 30 Gigabit Color IP Phone Overview To set auto redial via phone interface: 1) Press Menu->Features->Auto Redial to enter the configuration page. 2) By the Switch soft key, you can choose whether to enable the auto redial function. 3) Press the navigation key to choose and set the redial interval. It is measured by second.

  • Page 31: Dnd Code

    Gigabit Color IP Phone Overview DND Code You can set DND function by the DND Code via phone interface: 1) Go to Menu->Features->DND Code to enter the configuration page. 2) Set the DND On Code and the DND Off Code, then press the Save soft key to save the change.

  • Page 32: Intercom

    Gigabit Color IP Phone Overview Set DND function by the DND Code via web interface: 1) Choose Phone-> Features ->DND On Code/ DND Off Code. 2) Enter the corresponding contents. 3) Click the Confirm to save the change. Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary.

  • Page 33: Call Completion

    Gigabit Color IP Phone Overview 2) Intercom Allow: To set whether to answer the incoming intercom calls. 3) Intercom Mute: To set whether to mute the incoming intercom calls automatically. 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension.

  • Page 34: Broadsoft Settings Menu

    Gigabit Color IP Phone Overview call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem. To configure Call Completion via phone interface: 1) Press Menu->Features->Call Completion to enter the configuration page.
  • Page 35 Gigabit Color IP Phone Overview Configure Broadsoft directory via web interface: 1) Choose Contacts->Broadsoft. 2) Choose the Broadsoft Item, and then input the Display Name, Server, Port, User Name and Password. 3) Click the Confirm button to save the change.

  • Page 36: History Setting

    Gigabit Color IP Phone Overview Check Call Log via phone interface: 1) Press Menu->History->Network CallLog to enter the CallLog Menu page 2) Choose the Call log Item, press Enter soft key to download the call log. History Setting User can set up whether to save Call history Record or not. Enable this function, the phone will save the call history record, if choose disable, the phone will not save call history record.

  • Page 37: Directory

    Gigabit Color IP Phone Overview 2) In the pull-down menu, choose enable or disable this function. 3) Click the Confirm button to save the change. Directory Local Directory To add a Group via Phone interface: 1) Press Directory->Local Directory to enter into the contacts page.
  • Page 38 Gigabit Color IP Phone Overview All the contacts will show on the Contacts group. For example: if you add a contact in AAA group. Add another contact in BBB group. And then you can check the records in each group. Also you can check all the records in Contacts group.
  • Page 39 Gigabit Color IP Phone Overview 4) If you want to assign a contact to a specific account, you can use navigation key to select desired account. 5) Choose and set a special ring tone for the contact. 6) Use the navigation key to select the group which you want to assign.
  • Page 40 Gigabit Color IP Phone Overview 2) Choose a group, and press the Enter soft key. 3) Use the navigation key to highlight the one you want to delete, press Option soft key, and scroll to Delete, press OK soft key.
  • Page 41 Gigabit Color IP Phone Overview 4) It will pop up a note window asking whether confirm to move the contact. 5) Press OK soft key to confirm the operation, or press the Cancel soft key to return to the directory.
  • Page 42 Gigabit Color IP Phone Overview In this page, user also can upload/delete the contact phones .When finish the corresponding operation, you must click the Save button to save the change .And user also can export/import contact through this page, for more information ,you can refer to “Import/Export Contact...
  • Page 43 Gigabit Color IP Phone Overview Note: The uploading picture only supports .png/.jpg/.bmp format, and its appropriate resolution should be 96*96 pixels with a size no larger than 2MB. User only can delete the picture which is uploaded. A contact only can upload one customer photo .This photo should be renamed strictly according to the default name .If multiple contacts want to use the same...
  • Page 44 Gigabit Color IP Phone Overview Import/Export Contact list To import/Export Contact List via Web interface: 1) Choose Contacts-> Contacts-> Contacts. 2) In the Select import file field, browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be shown in the directory.

  • Page 45: Blacklist

    Gigabit Color IP Phone Overview Blacklist If you add a contact to blacklist, then the call from this contact cannot get through. The configuration steps are similar as configuring Local Directory. Please refer to the section of “Local Directory”. Remote Phonebook The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book.

  • Page 46: Broadsoft

    Gigabit Color IP Phone Overview Note: 1. This IP phone can support 5 remote phone books at most. 2. Every contact in the remote phone book can set several phone numbers. Broadsoft Broadsoft phone book is the same as the Remote Phone Book. This feature allows you to download contact list from the server.

  • Page 47: History

    Gigabit Color IP Phone Overview To set the LDAP via the Web interface: 1) Choose Contacts->LDAP. 2) Configure the corresponding options. 3) Click Confirm to save the change. Note: 1. About the parameters, you must consult your system administrator History User can enter into the call log page to check the record.

  • Page 48: Network Calllog

    Gigabit Color IP Phone Overview Network CallLog This feature allows you to download call history from the server. About how to configure this feature, you can refer to “CallLog Settings”. Messages Voicemail The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephony system supports this function and your accounts’...
  • Page 49 Gigabit Color IP Phone Overview 2) Use the navigation key to highlight the line for which you want to set, enter the code which the phone uses to connect to your system. Press 123 soft key to choose the proper input method.

  • Page 50: Sms

    Gigabit Color IP Phone Overview To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mails. 3) Choose the account and then press the Connect soft key, then you are able to listen to your new and old messages.
  • Page 51 Gigabit Color IP Phone Overview To reply the SMS via Phone interface: 1) Press Reply soft key after viewing the message, enter the contents, use the abc soft key to change the Input Method. 2) Press Send soft key, you are required to choose an account which is used to send out the message and the number you want to send to.
  • Page 52 Gigabit Color IP Phone Overview 3) Choose to delete a message or delete all messages, press OK soft key. 4) You are prompted to confirm the delete operation, press Yes soft key to delete the message, or No soft key to return to previous menu.
  • Page 53 Gigabit Color IP Phone Overview - 52 -...

  • Page 54: Setting

    Gigabit Color IP Phone Customizing Your Phone Setting Basic Settings Language The default Phone interface language is English. The Web interface language will depend on your computer Operation System. It will automatically match the language with your computer and browser.
  • Page 55 Gigabit Color IP Phone Customizing Your Phone Time & Date The time and date appears on the idle screen of the IP phone. If the phone cannot obtain a time and date from the call server, please contact your system administrator.
  • Page 56 Gigabit Color IP Phone Customizing Your Phone 3) If Manual Setting is chosen, the time can be set manually. Use the navigation key to highlight the option and enter the specific date and time. 4) Press Save soft key, the time appears on the idle screen will be changed.
  • Page 57 Gigabit Color IP Phone Customizing Your Phone Time & Date Format To set the time & date format via phone interface: 1） Press Menu-> Setting->Basic Settings ->Time & Date Format. 2） Use the Switch soft key to choose a preferred time format: 12 Hour or 24 Hour.

  • Page 58: Ring Tone

    Gigabit Color IP Phone Customizing Your Phone To set this function via phone interface: 1) Press Menu-> Setting->Basic Settings ->DHCP Time 2) By the Switch soft key, choose whether to enable this option. 3) Press the Save soft key to save the change.
  • Page 59 Gigabit Color IP Phone Customizing Your Phone 3) Click confirm button to save the change. 4) You can also delete the specific one by clicking the Del button. Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Choose Phone->Preference->Upload Ringtone.
  • Page 60 Gigabit Color IP Phone Customizing Your Phone Note: The ring tone file format must be 16bits WAV format, 8K sample rate. Blank or other special characters cannot be included in the file name. To specify ring tones for a specific account via Web interface: Choose Account->Basic->Ring Type option, and highlight the preferred one for the...

  • Page 61: Advanced Settings

    Gigabit Color IP Phone Customizing Your Phone You can adjust the volume of handset/speaker/headset/Ring. On the corresponding interface, press the Volume adjusting bar to adjust the corresponding volume. For example: 1) On the idle interface, press the Volume adjusting bar to adjust the ring tone volume.

  • Page 62: Wan Port

    Gigabit Color IP Phone Customizing Your Phone Account Please refer to the previous part “Configuration and Registration” for the basic Account setting information. Network WAN Port Please refer to the previous part “Configuration and Registration” for the basic WAN setting information.
  • Page 63 Gigabit Color IP Phone Customizing Your Phone Webserver Type It is the definition of web access type and port. This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) and HTTP. Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can set this transmission mode via web page.
  • Page 64 Gigabit Color IP Phone Customizing Your Phone 3) Press the navigation key or Switch soft key to choose the transmission mode. 4) Press Save soft key to save the settings. Note: For more information/details about Webserver Type, please contact with your system administrator! IP phone also support Internet Protocol Version 6.
  • Page 65 Gigabit Color IP Phone Customizing Your Phone 3) Choose enable/disable the 802.1x Mode. 4) Enter the Identity and MD5 Password. 5) Press Save soft key to save the settings. To configure 802.1x Settings via web interface: Choose Network->Advanced->802.1x to do the relating configuration.
  • Page 66 Gigabit Color IP Phone Customizing Your Phone individual users with secure access to their organization's network. It aims to avoid an expensive system of owned or leased lines that can be used by only one organization. It encapsulates data transfers using a secure cryptographic method between two or...

  • Page 67: Phone Setting

    Gigabit Color IP Phone Customizing Your Phone Phone Setting Lock You can lock the keypad of your phone when you don’t use it temporarily. This function helps you to protect your phone from unauthorized use. You can lock the following...
  • Page 68 Gigabit Color IP Phone Customizing Your Phone 4) Press Save soft key to save the change. 5) The icon will be displayed on the top right corner of the idle screen. 6) If you choose Lock&Answer, it will show the icon on the user interface.

  • Page 69: Reset To Factory

    Gigabit Color IP Phone Customizing Your Phone Note: 1. The default password for unlock is admin. Reset to factory You should reset the phone only in this case: the phone configuration was changed and the phone is not functioning anymore. To maintain the configuration of the phone, you need your system administrator or service provider’s advice.

  • Page 70: Set Password

    Gigabit Color IP Phone Customizing Your Phone To reset to factory via Web interface: 1) Choose Phone->Upgrade. 2) Click Reset To Factory button. 3) You are prompted to confirm the change, press OK to confirm the change, press Cancel to cancel the operation.
  • Page 71 Gigabit Color IP Phone Customizing Your Phone 1) Press Menu->Setting->Advanced Settings. 2) You are prompted to enter the required password, scroll to Set Password, press Enter soft key. 3) You are prompted to enter the Current, New and Confirm password, press abc soft key to change the input method.

  • Page 72: Auto Provision

    Gigabit Color IP Phone Customizing Your Phone 2) Enter the password required, scroll to Set AES Key option. 3) Input Common and MAC-oriented in the corresponding field. 4) Press Save soft key to save the change. Configure AES key via web interface: 1) Choose Phone->Auto Provision->...

  • Page 73: Display

    Gigabit Color IP Phone Customizing Your Phone Custom Option Type, URL, Account, Password, Common AES Key and MAC-Oriented AES Key, PNP config and Check New Config. 2) Click Confirm button, the phone will check the server for a new firmware in a specific time, and it will update automatically if there is new firmware.

  • Page 74: Screensaver

    Gigabit Color IP Phone Customizing Your Phone Configure WallPaper via Web interface: 1) Choose Phone->Preference. 2) Choose WallPaper. 3) Click Confirm button to save the change. Screensaver Configure Screen Saver via phone interface: 1) Press Menu->Display->Screensaver to enter the edit page.
  • Page 75 Gigabit Color IP Phone Customizing Your Phone 4) Also can choose Preview Screensaver Pictures option, and press Enter soft key to enter the preview page. 5) Press Switch soft key to switch the photo to preview. To configure Screen Saver via Web interface: 1) Choose Phone->Preference.

  • Page 76: Theme

    Gigabit Color IP Phone Customizing Your Phone Note: Only png, jpg and bmp format pictures can be supported. If the upload pictures less than 480 x 272 pixels, it will display in the middle of the LCD, if the pictures more than 480 x 272 pixels, the pictures will be in proportion to dwindle and household display.

  • Page 77: Backlight

    Gigabit Color IP Phone Customizing Your Phone Theme 4 To change the Theme via web interface: 1) Choose Phone->Preference->Phone Theme. 2) Choose a theme in the drop-down menu. 3) Click Confirm button to save the change. Backlight User can set the backlight through this option.

  • Page 78: Applications

    Gigabit Color IP Phone Customizing Your Phone Configure these options via phone interface: 1) Press Menu->Display->Backlight to enter the configure page. 2) Use navigation key to highlight an option. 3) Press Switch soft key to configure. 4) Press Save soft key to save the change.

  • Page 79: Other Settings

    Gigabit Color IP Phone Customizing Your Phone can press any key to exit the screensavers status. Other Settings Codec Selection The IP phone supports the following voice codecs: G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU, and G723_53. You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs.

  • Page 80: Auto Answer

    Gigabit Color IP Phone Customizing Your Phone Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. This is a useful feature for people who have difficulty in using their hands or fingers, or who have a visual impairment, or who have a cognitive impairment. You can set this function according to special account.

  • Page 81: Programmable Key

    Gigabit Color IP Phone Customizing Your Phone 1) Choose Account-> Basic->Missed call log. 2) Choose Enabled or Disabled in the pull-down menu, click Confirm button to save the change. Programmable Key The soft keys, navigation key and function keys on the keypad are editable. Users can customize specific features for these keys according to their actual needs.

  • Page 82: Softkey Layout

    Gigabit Color IP Phone Customizing Your Phone 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the change. Softkey Layout The phone allows you to set different softkey layout on 12 call interface, user can setup different softkey layout according to his/her own requirement or habit.

  • Page 83: Live Dialpad

    Gigabit Color IP Phone Customizing Your Phone Note: We can add the Empty key more than once, but the others can only be chosen once. If you have set up more than 4 soft key options, the fourth softkey option that shows on the LCD will automatically turn to be “More”.

  • Page 84: Dial Plan

    Gigabit Color IP Phone Customizing Your Phone Dial Plan Replace Rule A dial plan establishes the expected number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086, when you dial 0 out, the number will be replaced by 0086 automatically.

  • Page 85: Dial Now

    Gigabit Color IP Phone Customizing Your Phone Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial the 123 whose length matches the Dial-now rule, the phone will dial 123 in one second without pressing Send button.

  • Page 86: Area Code

    Gigabit Color IP Phone Customizing Your Phone Note: 1. If you need to replace the unknown contents, you can use (.) or (x), “.” to represent a string of char, “x” can represent any one char. The content in () represents a variable, the first variable is expressed by $ 1, the second variable is expressed by $ 2, the rest can be done in the same manner.

  • Page 87: Block Out

    Gigabit Color IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter Block Out Number and Account, click Add button to save the change, or choose the specific one in the list, click Delete button to delete the record.

  • Page 88: Feature Synchronization

    Gigabit Color IP Phone Using the Basic Call Functions Note: 1. In the Account field, you can enter 1,2,3, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts .

  • Page 89: Action Url/Uri

    Gigabit Color IP Phone Using the Basic Call Functions Action URL/URI Action URL: Record the operation of phone, send this corresponding information to server; action URI: Remote control phone for corresponding operation. Action URL: The operations can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc.
  • Page 90 Gigabit Color IP Phone Using the Basic Call Functions The format of http URL is like this: http://internal.server.net/help.xml? This URL can be user defined. Replace internal.server.net by the server IP address. The variable URL supported: $mac #MAC address #IP address...

  • Page 91: Xml-Idlescreen

    Gigabit Color IP Phone Using the Basic Call Functions http://admin:admin@10.2.3.25/cgi-bin/cgiServer.exx?key=OK Our phone can support the following functions function: Key=xxx stand for the following rules: To answer the call: key=OK/key=ENTER To turn on speaker mode: key=SPEAKER Press transfer button: key=F_TRANSFER Increasing the volume: key=VOLUME_UP...
  • Page 92 Gigabit Color IP Phone Using the Basic Call Functions always display the idle screen of the currently active line. The idle screen is using format. The idle screen can have different background images as well. There are six elements（Background picture, Clock, Data, State, Soft key）you can custom the idle screen by yourself.

  • Page 93: Using The Basic Call Functions

    Gigabit Color IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen.
  • Page 94 Gigabit Color IP Phone Using the Basic Call Functions 4) Press the line keys which have been set as speed dial button. Then press Send soft key to make the call out if necessary. And you can also dial-up via web interface: 1) Choose Contacts->...

  • Page 95: Answering A Call

    Gigabit Color IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the Speaker button to answer it using the speakerphone, or press the headset button to answer it using the headset.

  • Page 96: Dnd

    Gigabit Color IP Phone Using the Basic Call Functions Press DND soft key to activate DND Mode. Further incoming calls will be rejected and the display shows: icon. Press DND soft key again to deactivate DND mode. You can find the incoming call record in the Call History.

  • Page 97: During An Active Call

    Gigabit Color IP Phone Using the Basic Call Functions During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call; you cannot be heard by the other party. You can still hear all other parties while mute is enabled.

  • Page 98: Call Waiting

    Gigabit Color IP Phone Using the Basic Call Functions Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances. For more information, user can refer to “Call Waiting”. Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc.

  • Page 99: Local Conference

    Gigabit Color IP Phone Using the Basic Call Functions out. 2) While C is ringing, A hangs up or press the Transfer soft key. Then A will turn to hold status, and the LCD will display as Transferred. 3) A will be disconnected from the call, when C pick up, B can talk to C.

  • Page 100: Network Conference

    Gigabit Color IP Phone Using the Basic Call Functions 5) When you press the hold key, the conference will be on hold. 6) Hang up to disconnect all parties. Network Conference If you want to make a conference with more than three people, you can open the function of network conference.

  • Page 101: Using The Advanced Phone Functions

    Gigabit Color IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instructions of the field about the advanced Account Setting.

  • Page 102: Tls

    Gigabit Color IP Phone Using the Advanced Phone Functions You can consult your system administrator for more information. TLS(Transport Layer Security), an IETF standards track protocol (RFC 5246), is based on the earlier SSL specifications developed by Netscape Corporation. Set Transport via Web interface: 1) Choose Account->Basic.

  • Page 103: Dns-Srv

    Gigabit Color IP Phone Using the Advanced Phone Functions DNS-SRV If the SIP server cannot be used, the phone will be connected the server which is available. To set DNS-SRV via web interface: 1) Go to Account->Basic. 2) Choose Transport option, in the pull-down menu, you can choose the DNS-SRV option.

  • Page 104: Maintenance Tasks

    Gigabit Color IP Phone Using the Advanced Phone Functions Enable LLDP function; the phone will go to switch to get related VLAN parameters automatically. (Synchronous with VLAN in switch) To configure LLDP settings via Web interface: 1) Choose Network->Advanced->LLDP->Active option, in the pull-down menu, choose enable or disable this function.

  • Page 105: Administrator/User Password

    Gigabit Color IP Phone Using the Advanced Phone Functions Click the Log Off button in the top right corner. Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface. The administrator/user password is used to access: Web interface.

  • Page 106: Reset To Factory

    Gigabit Color IP Phone Using the Advanced Phone Functions Note: Any power interruption during the following process will most likely lead to a flash memory error which will lead to failure in system booting up. Reset to Factory You should reset the phone only in this case: the phone configuration was changed and the phone is in malfunction.

  • Page 107: Export / Import Config

    Gigabit Color IP Phone Using the Advanced Phone Functions Enter the IP address in the Web browser. 2) Enter into the upgrade interface. 3) Choose the firmware to upgrade again, or input the URL of the firmware. 4) Click the Upgrade or Confirm button to upgrade.

  • Page 108: Pcap Trace Export

    Gigabit Color IP Phone Using the Advanced Phone Functions PCAP Trace Export The PCAP Trace used to record the data transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis.

  • Page 109: Zero-Sp-Touch

    Gigabit Color IP Phone Using the Advanced Phone Functions Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly. Enable this function, when the power is on or press the corresponding line key, the phone will turn to the zero-sp-touch interface.

  • Page 110: Dss Key Configuration

    Gigabit Color IP Phone Using the Advanced Phone Functions Enter the zero-sp-touch interface, a countdown interface comes into view. 1) No operation or pressing cancel soft key will lead to idle interface. 2) Press status key to enter phone’s network interface, user can search the internet.

  • Page 111: Line

    Gigabit Color IP Phone Using the Advanced Phone Functions XML Group  LDAP  Broadsoft Group  Conference  Forward  Transfer  Hold   Redial  Call Return   Record  URL Record  Paging  Group Listening ...

  • Page 112: Blf

    Gigabit Color IP Phone Using the Advanced Phone Functions You can configure the key for Busy Lamp Field (BLF) which allows you to monitor the status (idle, ringing, or busy) of another SIP accounts. User can dial the monitored extension on a BLF configured key.

  • Page 113: Pick Up

    Gigabit Color IP Phone Using the Advanced Phone Functions 2) Enter the number you want to set as the voice mail box in the “Value” field. 3) In the "Line" field, select a line for which to apply this key.

  • Page 114: Intercom

    Gigabit Color IP Phone Using the Advanced Phone Functions Intercom You can configure the key as Intercom mode and it is useful in an office environment as a quick access to connect to the operator or the secretary. To assign the key as Intercom: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the...

  • Page 115: Local Group

    Gigabit Color IP Phone Using the Advanced Phone Functions Local Group The keys can be configured as Local Group key. Then pressing this key under the idle status, you can enter the Local Group interface. To assign the key as Local: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the...

  • Page 116: Conference

    Gigabit Color IP Phone Using the Advanced Phone Functions To assign the key as Broadsoft Group: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose Broadsoft Group from the list.

  • Page 117: Hold

    Gigabit Color IP Phone Using the Advanced Phone Functions Hold The key can be configured as a hold key. You can use this key to hold and retrieve a call during the conversation. To assign the key as Hold: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type”...

  • Page 118: Sms

    Gigabit Color IP Phone Using the Advanced Phone Functions When the key is configured as SMS key you are allowed to access SMS quickly by pressing this key. To assign the key as SMS: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type”...

  • Page 119: Paging

    Gigabit Color IP Phone Using the Advanced Phone Functions Paging You can configure the key as Paging key. When you press this key, the phone will dial the number out directly. To assign the key as Paging: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type”...

  • Page 120: Acd

    Gigabit Color IP Phone Using the Advanced Phone Functions 3) In the "Line" field, select a line for which to apply this key, the default one is Line 1. 4) Press Confirm button to save the change. ACD (Automatic Call Distribution) is automatic call distribution equipment, is according specific Transfer Rules and distribution strategy to switch the access call to the right person.

  • Page 121: Ring

    Gigabit Color IP Phone Using the Advanced Phone Functions 2) Set the following parameters shown in the table. Parameter Description Echo canceller Defines whether to enable the echo canceller. Voice activity detection (VAD), also known as speech activity detection or speech detection, is a technique used in speech processing in which the presence or absence of human speech is detected.

  • Page 122: Tone Settings

    Gigabit Color IP Phone Using the Advanced Phone Functions Tone Settings You can use the country tone, or if you don't want to use the default one, you can custom it by yourself. You can define the frequency and time period of all the following tones：...
  • Page 123 Gigabit Color IP Phone Using the Advanced Phone Functions Note: Please contact your system administrator for more information about the frequency and time period parameters. You can enter up to 8 groups for each tone. If the frequency is set as 0, it means silence.

  • Page 124: Trouble Shooting

    Gigabit Color IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway.
  • Page 125 Gigabit Color IP Phone Trouble Shooting Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option “Select and Upgrade Firmware”...

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