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Axis Q6042–S User Manual

Ptz dome network camera
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USER MANUAL
AXIS Q6042–S PTZ Dome Network Camera

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  • Page 1 USER MANUAL AXIS Q6042–S PTZ Dome Network Camera...
  • Page 2 Axis Communications AB. See Contact Information, on page 3 . systems may also be beneficial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Electromagnetic Compatibility (EMC) website, as required. See also the product’s online help, available via This equipment has been designed and tested to fulfill applicable the web-based interface.
  • Page 3 Safety Extra Low Voltage (SELV) according to IEC/EN/UL 60950-1. Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6042–S PTZ Dome Network Camera Table of Contents Troubleshooting ..........

  • Page 6: Hardware Overview

    AXIS Q6042–S PTZ Dome Network Camera Hardware Overview Hardware Overview Mounting hole for sunshield (3x) Pressure relief valve Multiconnector Hook for safety wire Guide hole Inlet valve Mounting hole (3x) Part number (P/N) & Serial number (S/N) SD card slot (SDHC)

  • Page 7: Connectors And Buttons

    • Resetting the product to factory default settings. See page 56. Connecting to an AXIS Video Hosting System service. See page 49. To connect, press and hold the button for about 1 • second until the Status LED flashes green.

  • Page 8: Media Converter Switch

    AXIS Q6042–S PTZ Dome Network Camera Hardware Overview Media Converter Switch Power connector (DC input) Power connector (DC output) Network connector (internal) Network slot SFP (external) (2x) Network connector RJ45 (external) (2x) Camera LED indicator Network LED indicator (4x) Power LED indicator...

  • Page 9: Network Connector Dip Switches

    AXIS Q6042–S PTZ Dome Network Camera Hardware Overview Network slot SFP (external) - Two SFP slots (100Base-FX/1000Base-X) for network connectivity. Each RJ45 and SFP port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches.

  • Page 10: Media Converter Switch Led Indicators

    AXIS Q6042–S PTZ Dome Network Camera Hardware Overview Dip switch position Description Remove VLAN tags from forwarded multicast packages. Use this setting when connecting to the Default (middle) network, directly or through a router or network switch. Left Block multicast packages that have a VLAN tag. Use this setting when connecting to a device that is not intended for multicast viewing.

  • Page 11: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 12: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

  • Page 13: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 14 Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 16 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 15 AXIS Q6042–S PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

  • Page 16: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 17: Alternative Methods Of Accessing The Video Stream

    AXIS Q6042–S PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 18 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 19: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 20: Video

    AXIS Q6042–S PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 20. • Stream profiles. See page 21. • Camera settings. See page 22. •...

  • Page 21: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 22: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 23: Overlay

    To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask. To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image.

  • Page 24: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 25 AXIS Q6042–S PTZ Dome Network Camera Video You can add a new mask, re-size the mask with the mouse, choose a color for the mask, and give the mask a name. For more information, see the online help Important Adding many privacy masks may affect the product’s performance.

  • Page 26: Live View Config

    AXIS Q6042–S PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. •...
  • Page 27 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 28 AXIS Q6042–S PTZ Dome Network Camera Live View Config Note To enable this setting at least one I/O port must be configured as an output port. See I/O Ports, on page 54. To display output buttons in the Live View page: 1.

  • Page 29: Ptz (Pan Tilt Zoom)

    AXIS Q6042–S PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 30: Gatekeeper

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 31: Guard Tour

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording, on page 31.

  • Page 32: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 33: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 38). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 34: Detectors

    Motion Detection Parameters, on page 35. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 39.
  • Page 35 AXIS Q6042–S PTZ Dome Network Camera Detectors 4. Adjust the Object Size, History and Sensitivity profile sliders (see Motion Detection Parameters for details). Any detected motion within an active window is indicated by red peaks in the Activity window. 5. Click Save.

  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS Q6042–S PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 38: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 39: Setting Up An Action Rule

    Recording – Triggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator, for example by flashing LED lights, if the product has started or stopped to record to the storage device.

  • Page 40: Events 38

    AXIS Q6042–S PTZ Dome Network Camera Events 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions. See below.

  • Page 41: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 46.

  • Page 42: Recurrences

    AXIS Q6042–S PTZ Dome Network Camera Events Recurrences Recurrences are used to trigger action rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern.

  • Page 43: Recording List

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 52 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 44: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 45: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 46 Axis product: Server/Client certificates - To authenticate the Axis product. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 47: Date & Time

    To include date and time in the overlay text, go to Video and select Include date and Include time. Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.
  • Page 48 System Options IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 49 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.
  • Page 50 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 51 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

  • Page 52: Storage

    To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 45. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 56. UPnP The Axis product includes support for UPnP .

  • Page 53: Network Share

    6. Click Connect. To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools. To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

  • Page 54: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 55: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 56: Reset To Factory Default Settings

    AXIS Q6042–S PTZ Dome Network Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.

  • Page 57: Multi-Connector Cable

    AXIS Q6042–S PTZ Dome Network Camera Multi-Connector Cable Multi-Connector Cable The supplied multi-connector cable is required in order to maintain the camera’s IP rating. Connect the multi-connector cable to the camera’s multi-connector and to the connectors in the supplied media converter switch, see page 6 .

  • Page 58: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 59: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 60 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 61 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications, on page 62. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...

  • Page 62: Technical Specifications

    AXIS Q6042–S PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6042-S 50 Hz AXIS Q6042-S 60 Hz Image sensor ¼” Progressive Scan CCD Lens f 3.3 – 119.0 mm F1.4 – 4.2 Autofocus Automatic day/night Horizontal angle of view: 57.2°...
  • Page 63 Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform from Axis Communications; specifications at www.axis.com Interface AXIS Video Hosting System (AVHS) with One-Click Camera Connection ONVIF Profile S, specification at www.onvif.org...
  • Page 64 AXIS T8605 Media Converter Switch, IP66–rated multi-connector cable, Installation accessories Guide, Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) —...

  • Page 65: Media Converter Switch Connectors

    AXIS Q6042–S PTZ Dome Network Camera Technical Specifications Media Converter Switch Connectors Camera Connectors Power connector Two 2-pin terminal blocks for power output (pin 4 is not used). Function Notes Specifications DC output 12 V DC 1, 2 Power out to camera Max load = 6.5 A...

  • Page 66: Performance Considerations

    AXIS Q6042–S PTZ Dome Network Camera Technical Specifications I/O terminal connector 6-pin terminal blocks for: • Digital Input/Output • Power (DC output) • 0 V DC (-) Function Notes Specifications 1, 4, 6 0 V DC 0 V DC (-)
  • Page 67 User Manual Ver. M1.8 AXIS Q6042–S PTZ Dome Network Camera Date: January 2014 © Axis Communications AB, 2014 Part No. 54200...

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