1. Manuals
  2. Brands
  3. Axis Manuals
  4. Security Camera
  5. Q6042 PTZ
  6. User manual

Axis Q6042 User Manual

Q6042 ptz dome network camera
Hide thumbs Also See for Q6042:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Installation Manual
USER MANUAL
AXIS Q6042 PTZ Dome Network Camera

Advertisement

Table of Contents
loading

Related Manuals for Axis Q6042

Summary of Contents for Axis Q6042

  • Page 1 USER MANUAL AXIS Q6042 PTZ Dome Network Camera...
  • Page 2 • Electromagnetic Compatibility (EMC) Directive 2004/108/EC. See Electromagnetic Compatibility (EMC), on page 2 . This manual is intended for administrators and users of AXIS Q6042 • Low Voltage (LVD) Directive 2006/95/EC. See Safety, on page 2 . PTZ Dome Network Camera, and is applicable to firmware 5.55 and •...
  • Page 3 • find answers to resolved problems in the FAQ database. Search by product, category, or phrase • report problems to Axis support staff by logging in to your private support area • chat with Axis support staff (selected countries only) •...

  • Page 4: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 5 AXIS Q6042 PTZ Dome Network Camera Table of Contents Multi-Connector Cable (sold separately) ......Troubleshooting ..........

  • Page 6: Hardware Overview

    AXIS Q6042 PTZ Dome Network Camera Hardware Overview Hardware Overview Part number (P/N) & Serial number (S/N) Network connector (PoE+) Multi-connector SD card slot Status LED indicator Control button Power button Connectors and Buttons For technical specifications, see page 64.

  • Page 7: Led Indicators

    Resetting the product to factory default settings. See page 56. • Connecting to an AXIS Video Hosting System service. See page 49. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...

  • Page 8: Midspan Led Indicators

    AXIS Q6042 PTZ Dome Network Camera Hardware Overview Midspan LED Indicators Color Indication Port Unlit No camera connected. Green Steady when camera connected, normal operation. Green, flashing Slow flash when overcurrent or short circuit condition on the port. Green, flashing Fast flash when input voltage is out of range or other internal error.

  • Page 9: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...

  • Page 10: Access From The Internet

    Set the Root Password To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.

  • Page 11: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 12 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 14 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 13 AXIS Q6042 PTZ Dome Network Camera Accessing the Product PTZ Controls The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.

  • Page 14: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 15: Alternative Methods Of Accessing The Video Stream

    AXIS Q6042 PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...

  • Page 16: Accessing Audio Streams

    • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 17: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...

  • Page 18: Video And Audio

    AXIS Q6042 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can configure the following: • Video stream settings. See page 18. • Stream profiles. See page 19.

  • Page 19: Stream Profiles

    The Axis product supports two H.264 profiles. The Main profile provides higher compression than the Baseline profile with the same video quality, but requires more processing power to decode.

  • Page 20: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.

  • Page 21: Overlay

    Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask. To use an overlay image, the image must first be uploaded to the Axis product:...

  • Page 22: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 23: Audio Settings

    Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see AMC Audio Controls, on page 12.

  • Page 24: Audio Clips

    To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help To configure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see .

  • Page 25: Live View Config

    AXIS Q6042 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. •...
  • Page 26 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 27 To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state. For more information about I/O ports, see I/O Ports, on page 54. Note A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See Multi-Connector Cable (sold separately), on page 57...

  • Page 28: Ptz (Pan Tilt Zoom)

    AXIS Q6042 PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can be accessed in several ways: •...

  • Page 29: Gatekeeper

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 30: Guard Tour

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording, on page 30.

  • Page 31: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.

  • Page 32: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see ). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 33: Detectors

    Motion Detection Parameters, on page 34. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 39.

  • Page 34: Detectors 32

    Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.
  • Page 35 Detectors Note A multi-connector cable (available from Axis) is required when connecting external audio equipment to the Axis product. See Multi-Connector Cable (sold separately), on page 57. Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls...

  • Page 36: Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...
  • Page 37 AXIS Q6042 PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings.

  • Page 38: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

  • Page 39: Setting Up An Action Rule

    • System Shock Detected — Trigger the rule when the Axis product detects it has been tilted or hit. See Shock Detection, on page 33. System Ready — trigger the rule when the product has been started and all services are running. This can for example be used to send a notification when the product restarts.

  • Page 40: Recipients

    AXIS Q6042 PTZ Dome Network Camera Events 3. Select Detectors from the Trigger drop-down list. 4. Select Motion Detection from the drop-down list. Select the motion detection window to use. 5. Optionally, select a Schedule and Additional conditions, see below.

  • Page 41: Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see Certificates, on page 46.

  • Page 42: Recurrences

    AXIS Q6042 PTZ Dome Network Camera Events Recurrences Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour. To set up a recurrence: 1. Go to Events > Recurrences and click Add. 2. Enter a descriptive name and recurrence pattern.

  • Page 43: Recordings 42

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 53 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 44: Languages

    Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 45: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 46 Axis product: Server/Client certificates - to authenticate the Axis product CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 47: Date & Time

    2. Click Install certificate and upload the certificate. Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to configure audio settings, see Audio Settings, on page 23. Note Deselecting this option will disable audio globally in the Axis product, for configured events and profiles with audio as well.

  • Page 48: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 49 To make manual settings, select Use the following DNS server address and specify the following: Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the...
  • Page 50 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 51 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 52 To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 45. To enable SNMP v3, check the box and provide the initial user password. Note The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see Reset to Factory Default Settings, on page 56. UPnP The Axis product includes support for UPnP .

  • Page 53: Storage

    System Options Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour.

  • Page 54: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 55: Support

    System Overview To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items.

  • Page 56: Reset To Factory Default Settings

    System Options File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

  • Page 57: Multi-Connector Cable (Sold Separately)

    Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller.
  • Page 58 AXIS Q6042 PTZ Dome Network Camera Multi-Connector Cable (sold separately) 3.3 V max 250 mA Connection diagram I/O configured as input I/O configured as output DC power input AC power input I/O connector 2 3 4 5 6...

  • Page 59: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.

  • Page 60: Symptoms, Possible Causes And Remedial Actions

    Status indicator. 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/ Symptoms, Possible Causes and Remedial Actions Problems setting the IP address Try the installation again.
  • Page 61 Check with your network administrator to see if there is a firewall preventing viewing. Installation of additional Configure the Axis product to use a Java applet for updating video images in your browser. Go to ActiveX component Setup > Live View Config and select Java applet under Default viewer.
  • Page 62 Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications, on page 64. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup >...
  • Page 63 AXIS Q6042 PTZ Dome Network Camera Troubleshooting Condensation in dome Blurred image Activate fan and heater to remove possible moisture from dome...

  • Page 64: Technical Specifications

    AXIS Q6042 PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6042 60 Hz AXIS Q6042 50 Hz Image sensor ¼” ExView HAD progressive scan CCD Lens f 3.3 – 119 mm F1.4 – 4.2...
  • Page 65 Power over Ethernet Plus (PoE+) IEEE 802.3at max 30 W AXIS T8123 High PoE Midspan 1-port included: 100 – 240 V AC, max 37 W 24 – 34 V DC max 19 W; 20 – 24 V AC, max 30 VA...

  • Page 66: Performance Considerations

    Camera: 2.6 kg (5.7 lb.) Camera with drop-ceiling mount: 3.2 kg (7.1 lb.) Included AXIS T8123 High PoE Midspan 1-port, mounting kit for hard and drop ceilings, smoked accessories dome cover, Installation Guide, Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) —...
  • Page 67 AXIS Q6042 PTZ Dome Network Camera Technical Specifications • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.
  • Page 68 User Manual Ver. M2.2 AXIS Q6042 PTZ Dome Network Camera Date: December 2013 © Axis Communications AB, 2013 Part No. 55234...

Table of Contents