HP ProLiant DL G6 User Manual
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HP ProLiant DL G6 User Manual

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HP ProLiant DL/ML370 G6 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 513482-004
May 2011
Edition: 4

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Summary of Contents for HP ProLiant DL G6

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Systems Insight Display LEDs ........................9 Systems Insight Display LED combinations ..................... 9 Rear panel components ..........................11 Rear panel LEDs ............................12 System board components ........................
  • Page 4 Installing a full-height media device ....................74 Slimline optical drive option ........................76 Expansion board options .......................... 78 HP NC524SFP Dual Port 10GbE Module option ..................80 Storage controller option .......................... 84 BBWC and FBWC options ........................84 Installing the cache module ......................85 Installing the BBWC battery pack or the FBWC capacitor pack ............
  • Page 5 Redundant ROM support ......................122 USB support ..........................123 Diagnostic tools ............................ 123 HP Insight Diagnostics ........................123 HP Insight Diagnostics survey functionality ..................123 Integrated Management Log ......................124 Remote support and analysis tools ......................124 HP Insight Remote Support software ....................124 Keeping the system current ........................
  • Page 6 Environmental specifications ........................155 Server specifications ..........................155 Power supply specifications ........................155 Technical support ........................158 Before you contact HP ..........................158 HP contact information ........................... 158 Customer Self Repair ..........................158 Acronyms and abbreviations ...................... 166 Index ............................169...

  • Page 7: Component Identification

    Component identification Front panel components Item Description USB connectors (2) Drive cage blank SAS/SATA drives (8) Front video connector (rack model only) Systems Insight Display Removable media bay DVD-ROM drive Optical drive blank Component identification 7...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power On/Standby button Green = Normal (system on) and system power LED Amber = System in standby, but power still applied Off = Power cord not attached or power supply failure Health LED Green = Normal (system on) Amber = System health is degraded Red = System health is critical.

  • Page 9: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description Status Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 9)." AMP Status Green = AMP mode enabled...
  • Page 10 Systems Insight Display Health LED System power Status LED and color Amber One or more of the following conditions may Processor (amber) exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.

  • Page 11: Rear Panel Components

    Rear panel components Item Description Mouse connector Keyboard connector Serial connector iLO 2 connector USB connectors (2) NIC connectors (4) PCI expansion slots Reserved for PCI-X option kit Video connector Power supply bay 2 Power supply bay 1 (populated) Component identification 11...

  • Page 12: Rear Panel Leds

    Rear panel LEDs Item Description Status UID LED Blue = Activated Flashing blue = System is being managed remotely. Off = Deactivated iLO 2 activity LED Green or flashing green = Network activity Off = No network activity iLO 2 link LED Green = Linked to network Off = No network connection NIC link LED...

  • Page 13: System Board Components

    System board components Item Description SD card slot Power backplane connector Processor 1 DIMM slots Power supply connector SAS connector B SAS connector A Front panel connector Systems Insight Display connector Front video connector Front USB connector Smart Array P410i memory module Reserved System battery TPM connector...

  • Page 14: Dimm Slots

    Item Description Slot 10 PCIe2 x8 (8, 4, 2, 1) Internal USB connector Processor socket 2 Processor 2 DIMM slots Power supply connector Processor socket 1 (populated) DIMM slots DIMM slots are numbered sequentially (1 through 9) for each processor. The supported AMP modes use the letter assignments for population guidelines.

  • Page 15: Nmi Functionality

    To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can do any of the following: • Short the NMI jumper pins • Press the NMI switch • Use the iLO Virtual NMI feature For additional information, see the whitepaper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Component identification 15...

  • Page 16: Sas And Sata Device Numbers

    With optional hard drive cages installed, the server supports up to 24 SFF hard drives or up to 14 LFF hard drives. The server does not support mixing SFF and LFF hard drives. HP recommends populating hard drive bays starting with the lowest SAS or SATA device number. •...

  • Page 17: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Status Fault/UID LED Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations...

  • Page 18: Fans

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Do not remove the drive. Removing a drive may terminate the Flashing regularly current operation and cause data loss. (1 Hz) The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration.

  • Page 19: Battery Pack Leds

    A fully-charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). Double blink, then The cache microcontroller is waiting for the host controller to —...

  • Page 20: Fbwc Module Leds

    LED3 pattern LED4 pattern Interpretation One blink per The battery pack is below the minimum charge level and is being — second charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete.

  • Page 21: Power Supply Backplane Connectors

    Green LED Amber LED Interpretation Flashing (2 Hz) One of the following conditions exists: Flashing (2 Hz) Alternating with Alternating with • The charging process has timed out. green LED amber LED • The capacitor pack is not connected. The flash code image failed to load. The flash code is corrupt.

  • Page 22: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 23 Use the key provided with the server to unlock the bezel with a counterclockwise turn. If necessary, remove the tower bezel. Operations 23...

  • Page 24: Extend The Server From The Rack

    The middle panel can be removed to access the Systems Insight Display and I/O bezel. The top panel can be removed to access the removable media bays. Extend the server from the rack IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal components.

  • Page 25: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 26: Remove Fans 1-4

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 27: Remove The Bbwc Battery Pack Or The Fbwc Capacitor Pack

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 28: Remove The Air Baffle

    Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). Extend the server from the rack (on page 24). Remove the access panel (on page 25). Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server.

  • Page 29: Remove The Fan Cage

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.

  • Page 30: Remove The Media Bay Blank

    Remove the fan cage. Remove the media bay blank Power down the server (on page 22). Do one of the following: Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). Extend the server from the rack (on page 24). Remove the access panel (on page 25).

  • Page 31: Remove The Dvd-Rom Drive

    Remove the DVD-ROM drive Power down the server (on page 22). Do one of the following: Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). Extend the server from the rack (on page 24). Remove the access panel (on page 25).
  • Page 32 Remove the hard drive cage blank. Operations 32...

  • Page 33: Setup

    (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms).

  • Page 34: Optimum Environment

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 35: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: Do not permit optional equipment to impede airflow around the server or to increase the...

  • Page 36: Rack Warnings

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 37: Identifying Tower Server Shipping Carton Contents

    CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure.

  • Page 38: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 41)." Setting up a tower server Follow the steps in this section to set up a tower model server. If you are going to install the server into a rack, refer to the rack installation section ("Installing the server into the rack"...

  • Page 39: Installing The Server Into The Rack

    To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksolutions.com/hp). Follow the server-specific instructions on the website to install the rack brackets. CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.

  • Page 40: Powering Up And Configuring The Server

    HP website (http://www.hp.com/support). Follow the on-screen instructions to begin the installation process. For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).

  • Page 41: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 42 Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socket cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Handle the processor by the edges only, and do not touch the bottom of the processor, especially the contact area.
  • Page 43 Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: •...
  • Page 44 Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool. Close the processor socket retaining bracket and the processor locking lever. The processor socket cover is automatically ejected. Remove the cover. CAUTION: Be sure to close the processor socket retaining bracket before closing the processor locking lever.
  • Page 45 Open the heatsink retaining latches. Remove the protective cover from the heatsink. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink after assembling. Hardware options installation 45...

  • Page 46: Memory Options

    Install the heatsink, and then close the heatsink retaining latches. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). Install fan 5. Install the access panel.

  • Page 47: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports three DIMM slots, as shown in the following table. Channel Population order Slot number This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Lockstep, Online Spare, and Mirrored Memory modes.

  • Page 48: Memory Configurations

    DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com). Memory configurations To optimize server availability, the server supports the following AMP modes: •...

  • Page 49: Rdimm Maximum Memory Configurations

    For the latest memory configuration information, see the QuickSpecs on the HP website (http://www.hp.com). RDIMM maximum memory configurations The following table lists the maximum memory configurations possible with 16-GB RDIMMs. Rank Single-processor Dual-processor 36 GB 72 GB Single-rank 72 GB...

  • Page 50: General Dimm Slot Population Guidelines

    General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity between all processors as evenly as possible. •...

  • Page 51: Online Spare Population Guidelines

    • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurations, each processor must have a valid Lockstep Memory configuration.

  • Page 52: Installing A Dimm

    FBWC capacitor pack" on page 86). Install fan 5. Install the access panel. If you are installing DIMMs in lock-step configuration, configure this mode in RBSU ("HP ROM-Based Setup Utility" on page 116). Hardware options installation 52...

  • Page 53: Redundant Fans Option

    When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific procedure.
  • Page 54 Remove the fan blanks from bay 1 and bay 3. Retain the blanks for future use. Install the redundant fans. Install the fan cage. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack"...

  • Page 55: Redundant Hot-Plug Power Supply Option

    Blue 750W Orange 1,200W Green Hot-plug power supply calculations For more information on the hot-plug power supply and calculators to determine server power consumption in various system configurations, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). Hardware options installation 55...

  • Page 56: Installing A Redundant Hot-Plug Power Supply

    Installing a redundant hot-plug power supply To install the component: Remove the power supply blank. Install the second hot-plug power supply. Connect the power cord to the redundant power supply. Hardware options installation 56...

  • Page 57: Hot-Plug Sas Hard Drive Options

    Use the power cord management clip to secure the cord and form a service loop. Connect the power cord to the AC power source. Be sure that the power supply LED is green ("Rear panel LEDs" on page 12). IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources.

  • Page 58: Removing A Hot-Plug Sas Hard Drive

    Prepare the hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 17). Removing a hot-plug SAS hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.

  • Page 59: Eight-Bay Sff Drive Cage Option

    To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact an HP authorized reseller. To configure this option for drive cage bay 3, locate the three jumper pins on the backplane. Move the jumper from pins 1 and 2 to pins 2 and 3.
  • Page 60 Save the screws. Using the screws, install the eight-bay SFF drive cage. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84). Hardware options installation 60...

  • Page 61: Installing The Eight-Bay Sff Drive Cage (Bay 3)

    Route and connect the drive cage bay 2 power cable (BP2) and the SAS cables to the drive cage backplane. Install the fan cage. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack"...
  • Page 62 If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). Remove the air baffle (on page 28). Remove the fan cage (on page 29). Remove the media bay blank (on page 30). Remove the DVD-ROM drive (on page 31). Using a T-10 Torx screwdriver, remove the two screws on top of the drive cage.
  • Page 63 Install the drive cage. Using a T-15 Torx screwdriver, install the locking brackets. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84). Hardware options installation 63...

  • Page 64: Six-Bay Lff Backplane Option

    "Powering up and configuring the server" on page 40). Six-bay LFF backplane option When installing a single six-bay LFF backplane, HP recommends installing it in drive cage bay 1. When installing a second six-bay LFF backplane, one of the following options is required: •...

  • Page 65: Installing The Six-Bay Lff Backplane (Bay 1)

    Installing the six-bay LFF backplane (bay 1) To install the component: Power down the server (on page 22). Do one of the following: Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 22). Extend the server from the rack (on page 24).
  • Page 66 Using a T-15 Torx screwdriver, install the six-bay LFF backplane. Connect the power cable. Hardware options installation 66...

  • Page 67: Installing The Six-Bay Lff Backplane (Bay 2)

    Route and connect the SAS cables. Install the fan cage. Install the air baffle. Install fan 5. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). Install the access panel.
  • Page 68 The cabling for drive cage bay 1 is not shown for clarity. Connect the SAS cables to an optional SAS controller ("Storage controller option" on page 84) or to an optional SAS expander ("HP SAS Expander Card option" on page 87). Hardware options installation 68...

  • Page 69: Two-Bay Lff Drive Cage Option

    Route and connect the SAS cables. Install the fan cage. Install the air baffle. Install fan 5. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). Install the access panel.
  • Page 70 Remove fan 5 (on page 26). If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). Remove the air baffle (on page 28). Remove the fan cage (on page 29). Remove all SFF drives and the drive cage from bay 3, if installed. For more information, see the server maintenance and service guide.
  • Page 71 Connect the drive cage bay 3 power cable (BP3) to the two-bay LFF drive cage backplane. Connect the two-bay LFF drive cage to one of the following: A six-bay LFF backplane. See step 15. An optional SAS controller. See step 16. Connect the SAS/SATA controller cable: Connect the "6LFF"...
  • Page 72 Connect the LED cable to the two-bay LFF drive cage backplane and to the six-bay LFF backplane. Proceed to step 17. Connect the SAS/SATA controller cable: Connect the main branch of the SAS/SATA controller cable to an optional SAS controller ("Storage controller option"...

  • Page 73: Removable Media Device Options

    Install the access panel. Do one of the following: Close or install the tower bezel, as needed. Slide the server back into the rack. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Install the hard drives and hard drive blanks.

  • Page 74: Installing A Full-Height Media Device

    Slide the media device part of the way into the bay. Connect the server data and power cables to the rear of the device. Slide the media drive fully into the bay until it is seated securely. Install the fan cage. Install the air baffle.
  • Page 75 Using a T-15 Torx screwdriver, remove the screws from the blank and install them on the device. Slide the media device part of the way into the bay. Connect the server data and power cables to the rear of the device. Slide the media drive fully into the bay until it is seated securely.

  • Page 76: Slimline Optical Drive Option

    Power up the server (on page 22, "Powering up and configuring the server" on page 40). Slimline optical drive option To install the component: Power down the server (on page 22). Do one of the following: Open or remove the tower bezel, as needed ("Open or remove the tower bezel"...
  • Page 77 Slide the optical drive into the drive bay. Route and connect the cables: Connect the power and data cable to the optical drive. Connect the power cable to an available system power cable. Route and connect the data cable to the system board. Install the fan cage.

  • Page 78: Expansion Board Options

    The server supports up to ten PCIe expansion boards. For more information, see "System board components (on page 13)." IMPORTANT: The HP SAS Expander Card and the HP NC524SFP Adapter are not supported in expansion slot 1. To install the component: Power down the server (on page 22).
  • Page 79 Remove the expansion slot cover. Install the expansion board. Close the expansion slot retainer. Connect any internal cables to the expansion board. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack"...

  • Page 80: Hp Nc524Sfp Dual Port 10Gbe Module Option

    When installed on the HP NC375i Integrated Quad Port Multifunction Gigabit Server Adapter, the HP NC524SFP Dual Port 10GbE Module provides two 10G NIC connectors for server I/O. If more than one HP NC375i adapter is installed in the server, always install the HP NC524SFP module on the adapter in expansion slot 10.
  • Page 81 Remove the HP NC375i adapter from expansion slot 10. Install the HP NC524SFP module on the HP NC375i adapter. Hardware options installation 81...
  • Page 82 Install the mini-DIMM on the expansion board. Install the HP NC375i adapter in expansion slot 10. Close the expansion board slot retainer. Hardware options installation 82...
  • Page 83 Secure the 10G NIC connectors to the chassis with the retaining screw. Install the RJ-45 plugs on the bottom (rack model) or right (tower model) two RJ-45 connectors on the HP NC375i adapter. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery...

  • Page 84: Storage Controller Option

    Storage controller option IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option. To install the component: Power down the server (on page 22). Do one of the following: Open or remove the tower bezel, as needed ("Open or remove the tower bezel"...

  • Page 85: Installing The Cache Module

    CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to a different controller module, because you can lose data. CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration...

  • Page 86: Installing The Bbwc Battery Pack Or The Fbwc Capacitor Pack

    Install the cache module. Install the access panel. Do one of the following: Close or install the tower bezel, as needed. Slide the server back into the rack. Power up the server (on page 22, "Powering up and configuring the server"...

  • Page 87: Hp Sas Expander Card Option

    "Powering up and configuring the server" on page 40). HP SAS Expander Card option The HP SAS Expander Card is an optional controller that provides up to 24 connectors for internal SAS hard drives. IMPORTANT: The HP SAS Expander Card is not supported in expansion slot 1.

  • Page 88: Graphics Adapter Option

    Before installing a high-power graphics adapter in the server, be sure that the power supplies support the installation of the adapter. Due the high power requirements for the adapter, a 750W or higher power supply may be required. For more information, see the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/).

  • Page 89: Tower-To-Rack Conversion Kit Option

    If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack" on page 86). Install fan 5. Install the access panel. Do one of the following: Close or install the tower bezel, as needed. Slide the server back into the rack.
  • Page 90 Remove the feet. Remove the tower bezel ("Open or remove the tower bezel" on page 22). Remove the access panel (on page 25). If installed, remove the BBWC battery pack or the FBWC capacitor pack (on page 27). Remove fan 5 (on page 26). Remove the air baffle (on page 28).
  • Page 91 Extend the Systems Insight Display from the chassis. For the remaining steps, the Systems Insight Display is not shown for clarity. With a T-15 Torx screwdriver, remove the following seven screws: Inside (4) Hardware options installation 91...
  • Page 92 Rear (1) Front (2) Remove the chassis from the tower side panels: Hardware options installation 92...
  • Page 93 Disengage the chassis from the tower side panels by pushing the bottom side panel back and by pulling the chassis forward. Lift the chassis up and out of the tower side panels. Hardware options installation 93...
  • Page 94 With the T-10 Torx screwdriver, remove the tower bezel bracket. Extend the I/O bezel from the chassis. Install the rack bezel using the T-15 screws provided. Hardware options installation 94...
  • Page 95 The I/O bezel is not shown for clarity. Remove the front video connector cable blank from the I/O bezel. Hardware options installation 95...
  • Page 96 Using a 3/16-in nut driver and the screwlocks, install the front video connector cable. Route the front video connector cable through the front of the chassis. Hardware options installation 96...
  • Page 97 Install the I/O bezel. Route and connect the front video connector cable to the front video connector on the system board. Remove the Systems Insight Display cable from the tower slot. Hardware options installation 97...
  • Page 98 Route the Systems Insight Display cable into the rack slot. Connect the Systems Insight Display cable to the Systems Insight Display. Install the Systems Insight Display. Install the SFF drive cages. Install the two-bay LFF drive cage, if removed. Install the DVD-ROM drive, if removed. Connect the drive cables.

  • Page 99: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...

  • Page 100: Installing The Trusted Platform Module Board

    • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server.

  • Page 101: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the fan cage. Install the air baffle. If removed, install the BBWC battery pack or the FBWC capacitor pack ("Installing the BBWC battery pack or the FBWC capacitor pack"...
  • Page 102 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 103: Cabling

    Cabling Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before installing devices. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

  • Page 104: Sas Hard Drive Cabling

    Item Description SAS connector B DVD-ROM drive Hard drive cage 1, SAS connector 2 Hard drive cage 1, SAS connector 1 SAS hard drive cabling Item Description Optional SAS controller 1, port 1 Optional SAS controller 1, port 2 Optional SAS controller 2, connector 1 Optional SAS controller 2, connector 2 SAS connector A SAS connector B...
  • Page 105 Two-bay LFF drive cage cabling • Two-bay LFF drive cage cabling to an optional six-bay LFF backplane Item Description Drive cage bay 1 power cable Drive cage bay 3 power cable SAS cable (connector A) SAS cable (connector B) LED cable •...
  • Page 106 Six-bay LFF backplane cabling • Drive cage bay 1 • Drive cage bay 2 Cabling 106...
  • Page 107 Eight-bay SFF drive cage cabling • Drive cage bay 1 • Drive cage bay 2 Cabling 107...

  • Page 108: Sas Expander Cabling

    • Drive cage bay 3 SAS expander cabling The colors are shown for illustration purposes only. Item Description SAS expander card, connectors C and D Cabling 108...

  • Page 109: Media Device Data Cabling

    Item Description SAS expander card, connectors E and F SAS expander card, connectors G and H SAS expander card, connectors A and B System board SAS connectors A and B Hard drive cage 3 Hard drive cage 2 Hard drive cage 1 Media device data cabling Item Description...
  • Page 110 DVD-ROM drive cabling Slimline optical drive cabling Cabling 110...

  • Page 111: Power Cabling

    Power cabling Server power cabling (basic configuration) Item Description Power supply backplane connector 24-pin power connector Hard drive cage 1 DVD-ROM drive Cabling 111...

  • Page 112: Server Power Cabling (Maximum Configuration)

    Server power cabling (maximum configuration) The colors are shown for illustration purposes only. Item Description Video card, slot 6 Video card, slot 8 Power connector Power supply backplane connector 24-pin power connector Hard drive cage 1 Hard drive cage 2 Half-height media device DVD-ROM drive Slimline optical drive...

  • Page 113: Hard Drive Cage Power Cabling

    Hard drive cage power cabling Item Description 24-pin power connector Power supply backplane connector Hard drive bay 1 (must use BP1 power cable) Hard drive bay 2 (must use BP2 power cable) Hard drive bay 3 (must use BP3 power cable) Cabling 113...

  • Page 114: Front Panel Cabling

    Front panel cabling Item Description Front USB connector Front video connector Systems Insight Display connector Front panel connector Cabling 114...

  • Page 115: Bbwc Battery Pack And Fbwc Capacitor Pack Cabling

    BBWC battery pack and FBWC capacitor pack cabling Cabling 115...

  • Page 116: Software And Configuration Utilities

    Enabling access to the Array Configuration Utility (on page 119) and Erase Utility (on page 122) SmartStart is included in the HP Insight Foundation suite for ProLiant. For more information about SmartStart software, see the HP Insight Foundation suite for ProLiant or the HP website (http://www.hp.com/go/foundation).

  • Page 117: Using Rbsu

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 118: Boot Options

    For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device.

  • Page 119: Array Configuration Utility

    Press the Enter key. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html). Configuring Advanced ECC memory...

  • Page 120: Option Rom Configuration For Arrays

    Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support information. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).

  • Page 121: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 122: Erase Utility

    Access advanced troubleshooting features through the iLO 2 interface. For more information about iLO 2 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 2 documentation on the Documentation CD or on the HP website (http://www.hp.com/go/ilo).

  • Page 123: Usb Support

    USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 124: Integrated Management Log

    HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s...

  • Page 125: Keeping The System Current

    If you are installing drivers from the SmartStart CD, be sure that you are using the latest SmartStart version that your server supports. To verify that your server is using the latest supported version, see the HP website (http://www.hp.com/support). For more information, see the documentation provided with the SmartStart If you do not use the SmartStart CD to install an OS, drivers for some of the new hardware are required.

  • Page 126: Operating System Version Support

    Downloads the latest components from Web (except Linux RPMs) • Enables direct update of BMC firmware (iLO and LO100i) For more information about HP Smart Update Manager and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/foundation). Software and configuration utilities 126...

  • Page 127: Change Control And Proactive Notification

    Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).

  • Page 128: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 129: Symbols On Equipment

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 130: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 123) and use the survey page to view the current configuration or to compare it to previous configurations. •...

  • Page 131: Performing Processor Procedures In The Troubleshooting Process

    To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date.

  • Page 132: Loose Connections

    When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All additional DIMMs Leave only the minimum required to boot the server—either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in the server user guide. •...

  • Page 133: Service Notifications

    LEDs. Depending on the model, the internal health LED and external health LED may either appear solid or they may flash. Both conditions represent the same symptom. For the location of server LEDs and information on their statuses, see the server documentation on the HP website (http://www.hp.com/support).

  • Page 134: General Diagnosis Flowchart

    Item "Symptom information (on page 130)" "Loose connections (on page 132)" "Service notifications (on page 133)" The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support). Troubleshooting 134...
  • Page 135 CD or the HP website (http://www.hp.com/products/servers/platforms) "Breaking the server down to the minimum hardware configuration (on page 131)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)"...

  • Page 136: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 136...
  • Page 137 Item "Server health LEDs (on page 133)" and "Component identification (on page 7)" "HP Insight Diagnostics (on page 123)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" "Loose connections (on page 132)"...
  • Page 138 Troubleshooting 138...

  • Page 139: Post Problems Flowchart

    Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms). "Breaking the server down to the minimum hardware configuration (on page 131)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" •...
  • Page 140 Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" Troubleshooting 140...

  • Page 141: Os Boot Problems Flowchart

    Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" • Controller documentation "HP Insight Diagnostics (on page 123)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" •...

  • Page 142: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
  • Page 143 "Power-on problems flowchart ("Server power-on problems flowchart" on page 136)" "HP Insight Diagnostics (on page 123)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 128)" • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting...

  • Page 144: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). Troubleshooting 144...
  • Page 145 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components. Troubleshooting 145...

  • Page 146: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 147 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 147...

  • Page 148: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 149: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 150: European Union Regulatory Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field).

  • Page 151: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 152: Chinese Notice

    • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976.

  • Page 153: Taiwan Battery Recycling Notice

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

  • Page 154: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 155: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -40°C to 70°C (-40°F to 158°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 10% to 90% Operating 5% to 95% Non-operating * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
  • Page 156 • HP ProLiant 1200 W Power Supply Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 10 A at 100 VAC Rated input current 4.9 A at 200 VAC...
  • Page 157 5.5 A at 100 VAC Rated input current 2.6 A at 200 VAC 526 W at 100V AC input Rated input power 505 W at 200V AC input 1794 at 100V AC input BTUs per hour 1725 at 200V AC input Power supply output 460 W at 100V to 120V AC input Rated steady-state power...

  • Page 158: Technical Support

    If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: •...
  • Page 159 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 160 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 161 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 162 HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo...
  • Page 163 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 164 Technical support 164...
  • Page 165 Technical support 165...

  • Page 166: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache Canadian Standards Association Customer Self Repair double data rate error checking and correcting FBWC flash-backed write cache International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 166...
  • Page 167 Integrated Management Log non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test processor power module ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module Rapid Deployment Pack serial attached SCSI small form-factor Systems Insight Manager...
  • Page 168 TMRA recommended ambient operating temperature UDIMM Unregistered Dual In-Line Memory Module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 168...

  • Page 169: Index

    ACU (Array Configuration Utility) 119 connection problems 132 Advanced ECC memory 49, 50, 118, 119 connectors 7 air baffle 28 contacting HP 158 airflow requirements 35 crash dump analysis 15 AMP (Advanced Memory Protection) 118 Array Configuration Utility (ACU) 119...
  • Page 170 131 HP Insight Diagnostics 123 mouse connector 11 HP Insight Diagnostics survey functionality 123 multi-processor Advanced ECC population order 50 HP Insight Remote Support software 124 multi-processor Lockstep population order 51 HP NC524SFP Dual Port 10GbE Module 80 Index 170...
  • Page 171 rear panel components 11 rear panel LEDs 12 NIC connectors 11 recovery key 101 NMI switch 15 redundant ROM 122 registering the server 40 regulatory compliance notices 148, 150 remote support and analysis tools 124 online spare memory 49, 51, 118 removable media devices 73, 74 operating system crash 15 required information 158...
  • Page 172 ROM 122 UPS (uninterruptible power supply) 35 USB connectors 7, 11, 13 USB support 123 utilities 116 ventilation 34 Version Control 125 video connector 7, 11, 13 Vietnam compliance marking notice 152 warnings 129 website, HP 158 Index 172...

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