CN8000 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
CN8000 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 North America...
Chapter 2, Hardware Setup, provides step-by-step instructions for setting up your installation, and explains some basic operation procedures. Chapter 3, Browser Login, describes how to log into the CN8000 with a browser, and explains the functions of the icons and buttons that appear on the opening page.
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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Net – whether that computer is located down the hall, down the street, or half- way around the world. Operators at remote locations connect to the CN8000 via its IP address. Once a connection has been established and authorization granted, the remote...
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Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8000 (a KVM OSD display, a server's desktop, or a running program, for example) and he can control it from his console just as if he were there.
1. Introduction Features Provides over-IP capability to KVM switches that do not have built in over-IP functionality Virtual media via USB 2.0 data transmission PON (Power Over the NET™) support via Java Up to 64 user accounts – Up to 32 concurrent user logins for single-bus sharing Message board feature allows logged in users to communicate with each other, and allows a user to take exclusive control of the KVM functions...
General For best results we recommend that the computers used to access the CN8000 control unit have at least a PIII 1 GHz processor, and that the screen resolution is set to 1024 x 768. Browsers must support 128 bit data encryption.
1. Introduction Cables Two custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the...
CN8000 User Manual Operating Systems Supported operating systems for servers that connect to the CN8000 are shown in the table, below: Version Windows 2000 and higher Linux RedHat 7.1 and higher Fedora Core 5 and higher SuSE 9.0 and higher Mandriva (Mandrake) 9.0 and higher...
1. Introduction Browsers Supported browsers for users that log into the CN8000 include the following: Browser Version 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari 2.0 and higher Opera 9.0 and higher Netscape 8.1 and higher...
CN8000 User Manual Components Front View Component Description The Cat 5e cable that connects the CN8000 to the LAN, WAN, LAN Port or Internet plugs in here. Firmware 1. Pressing and releasing this switch performs a CN8000 Upgrade/Reset system reset. (See Erratic operation, page 116.) Switch 2.
Description Power Jack The power adapter cable plugs in here. The cable that connects the CN8000 to a USB port on your Virtual Media Port server or KVM switch plugs in here. See Virtual Media, page 47, for virtual media details.
CN8000 User Manual Custom KVM Cables Description For use with PS/2 configuration servers or KVM switches. For use with USB configuration servers or KVM switches. Note: The advantage of using a USB cable is that it allows automatic locked- in mouse synchronization. See Mouse Sync Mode, page 36, for details.
Mounting Rack Mounting For convenience and flexibility, the CN8000 can be mounted on a system rack. To rack mount the unit do the following: 1. Remove the two original screws from the bottom of the unit (near the rear of the unit).
DIN Rail Mounting To mount the CN8000 on a DIN rail: 1. Screw the mounting bracket to the back of the CN8000 as described in steps 1 and 2 of the wall mounting procedure. 2. Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets to the mounting bracket –...
Installation Cabling Up To install the CN8000, refer to the installation diagrams on the next page (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Console cable provided with this package to connect the CN8000’s Console port, to the local console keyboard, monitor and...
Logging In To operate the CN8000 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN8000 you want to access in the browser's URL location bar. Note: 1. For security purposes, a login string may have been set by the administrator.
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CN8000 User Manual (Continued from previous page.) 2. A Security Alert dialog box appears. Accept the certificate – it can be trusted. (See Trusted Certificates, page 122, for details.) If a second certificate appears, accept it as well.
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3. Browser Login The CN8000 login page appears: 3. Provide a valid Username and Password (set by the CN8000 administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator;...
CN8000 User Manual After you have successfully logged in, the CN8000 Main Screen appears: Screen Elements The Main Screen consists of Utility icons arranged vertically down the left side; Administration icons arranged across the top; and a Remote Console Preview with icons to launch the Java Applet and Windows Client displayed in the center.
(see User Management, page 33), clicking this icon will bring up its interface. Log: All the events that take place on the CN8000 are recorded in a log file. If you have the proper permission (see User Management, page 33), clicking this icon displays the contents of the log file.
2. If a user doesn’t have permission to open the Windows Client, the icon to launch the client does not appear. CN8000 operation using the Java applet is discussed in Chapter 6; CN8000 operation using the Windows client is discussed in Chapter 5.
Administration Introduction The administration utilities, represented by the icons located across the top of the CN8000 web page, are used to configure the CN8000’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Apply to save them.
Device Name: To make it easier to manage installations that have more than one CN8000, each one can be given a name. To assign a name for the CN8000, key in one of your choosing here (16 characters max.). MAC Address: The CN8000's MAC Address displays here.
(and set the firewall accordingly). Users must specify the port number as part of the IP address when they connect to the CN8000. If an invalid port number (or no port number) is specified, the CN8000 will not be found.
For dynamic IP address assignment, select the Obtain an IP address automatically, radio button. Note: If the CN8000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address Determination, page 111, for information.
An IP Installer utility (IPInstaller.exe) is provided on the software CD that came with this package. It offers a simple method to ascertain and configure IP related settings for the CN8000. When the IP Installer is invoked, it scans the network for CN8000 devices and displays the ones it finds.
The Security page is used to control access to the CN8000. Overview IP and MAC Filters control access to the CN8000 based on the IP and/or MAC addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
CN8000; all other addresses are denied access. If the exclude button is checked, all the addresses within the filter range are denied access to the CN8000; all other addresses are allowed access. IP Filtering To add an IP filter: 1.
CN8000 User Manual To delete a filter, select it and click Remove. To modify a filter, select it and click Edit. The Edit dialog box is similar to the Add dialog box. When it comes up, simply delete the old address and replace it with the new one.
2. Fill in the IP addresses and port numbers for the Primary and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the CN8000 waits for a RADIUS server reply before it times out. 4. In the Retries field, set the number of allowed RADIUS retries.
Java Applet; user can access log information via the user's browser. CC Management Settings To allow authorization for the CN8000 through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.
For LDAP, the default port number is 389; for LDAPS, the default port number is 636. Timeout Set the time in seconds that the CN8000 waits for an LDAP or LDAPS server reply before it times out. LDAP Administrator Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field.
CN8000 User Manual Log Server Settings Important transactions that occur on the CN8000, such as logins and internal status messages, are kept in an automatically generated log file. See Chapter 8, The Log Server, for details on setting up the log server.
4. Administration User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To add a user profile, fill in the information asked for in the right panel, then click Add. The new user’s name appears in the left panel. To delete a user profile, select it from the names displayed in the left panel, and click Remove.
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CN8000 via the Java Applet software. Configure: Checking Configure gives a user Administrator privileges, and allows the user to set up and modify the CN8000's operating environment. Log: Checking Log allows a user to view the contents of the log file.
Parameter Explanation Timeout If the CN8000 doesn't receive any input from a computer that is accessing it with the Windows Client or Java Applet for the amount of time specified here, it ends the connection. The default is 3 minutes.
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Item Explanation Working Enable If ICMP is enabled, the CN8000 can be pinged and an IP Mode ICMP address can be assigned with the ARP command. If it is not enabled, the device cannot be pinged, nor can it be assigned an IP address with the ARP command.
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A wait of approximately 30 to 60 seconds is necessary before logging in following the reset. Note: If the CN8000’s performance degrades, reset it by putting a check in the Reset on Exit box, and then log out /...
To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2. Open your browser; log in to the CN8000; and click the Firmware icon to bring up the Firmware File dialog box: 3. Click Browse; navigate to the directory that the new firmware file is in and select the file.
4. When the browser asks what you want to do with the file, select Save to disk; then save it in a convenient location. Note: The CN8000 saves all its backup files as CN8000BKUP.conf. If you want to save more than one backup file, simply rename the file to...
CN8000 User Manual Restore Configuration / User Accounts Saved Configuration / User Accounts information can be restored with the Restore Configuration / User Accounts section of the page. To restore a previous backup, do the following: 1. In the Password field, key in the same password that you used to save the file.
Chapter 5 The Windows Client Starting Up To start the Windows client, after you log in (see Logging In, page 15), click the Open Windows Client link on the Remote Console Preview panel. A second or two after you click the Open Windows Client link, the remote server’s display appears as a window on your desktop:...
CN8000 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
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5. The Windows Client The functions that the icons perform is described in the table below.: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 44 for details). Click to bring up the Video Settings dialog box. Click to toggle the remote display between grayscale and color.
Substitute Alt Key Although all other keyboard input is captured and sent to the CN8000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del].
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5. The Windows Client Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can configure them by following these steps: 1. Highlight the Action, then Click Start 2. Key in the new combination. The key names appear in the Key field as you press them.
CN8000 User Manual Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below:...
Virtual Media The CN8000’s virtual media feature allows a USB 1.1 or 2.0 device (Floppy drive, CDROM, Flash Drive, etc.), or an image file, on a user’s system, to appear, and act, as if it were installed on the remote server.
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CN8000 User Manual 3. After you have made your media source selection, click Start. The device (or image file) that you have selected is then redirected to the remote server, where it shows up as a drive or folder on the remote server’s file system.
Indicates a floppy drive. The Message Board The CN8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board, similar to an internet chat program, allows users to communicate with each other: (Continues on next page.)
CN8000 User Manual (Continued from previous page.) The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
5. The Windows Client Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. User List Panel The names of all the logged in users are listed in this panel.
CN8000 User Manual On-Screen Keyboard The CN8000 supports an on-screen keyboard, available in multiple languages. Click on the arrow to the right of the icon to display the list of available languages: After selecting your language, click the icon to bring up the keyboard. In the future, having selected the language, you only need to click the icon.
The Java Applet Introduction The Java Applet makes the CN8000 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 4, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).
CN8000 User Manual Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system. You can maximize the window, drag the borders to resize the window; or use the scrollbars to move around the screen.
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6. The Java Applet (Continued from previous page.) The functions that the icons perform is described in the table below: Icon Function Click to bring up the Hotkey setup dialog box (see Hotkey Setup, page 56 for details). Click to bring up the Video settings dialog box. Click to toggle the remote display between grayscale and color.
Substitute ALT key Although all other keyboard input is captured and sent to the CN8000, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, a function key is substituted for the Alt key. If you substitute the F12 key, for example, you would use [F12 + Tab] and [Ctrl + F12 + Del].
6. The Java Applet Configuring the Hotkeys If you find the default Hotkey combinations inconvenient, you can reconfigure them by following these steps: 1. Highlight the Action, then click Start. 2. Key in the new combination. The key names appear in the Key field as you press them.
CN8000 User Manual Video Settings The Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displayed on your monitor). The meanings of the adjustment options are given in the table below:...
Click this button to toggle the remote display between grayscale and color. Message Board The CN8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
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CN8000 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator.
Clicking this button sends a Ctrl+Alt+Del signal to the remote system. On-Screen Keyboard The CN8000 supports an on-screen keyboard, available in multiple languages. Click on the arrow to the right of the icon to display the list of available languages: After selecting your language, click the icon to bring up the keyboard.
CN8000 User Manual Lock LEDs The Lock Key LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is Off, the LED is dull green and the lock hasp is open.
The Log File The Log File Screen The CN8000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar to the one below appears: (Continues on next page.)
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CN8000 User Manual (Continued from previous page.) A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at the bottom of the list. When a new event is recorded after there are 512 events in the log file, the earliest event in the list is discarded.
The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected CN8000 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN8000 units in the middle (see The Log Server Main Screen, page 71, for details). A panel that will contain an Events List at the bottom...
CN8000 units from the list. To add a CN8000 to the CN8000 List, click Add. To edit or delete a listed CN8000, first select the one you want in the CN8000 List window, then open this menu and click Edit or Delete.
Explanation Address This can either be the IP address of the CN8000 or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the CN8000 in the ANMS settings (see ANMS, page 29).
Server List CN8000 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.
CN8000 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Log Server to track (see Configure, page 67). The lower (Event) panel displays the log events for the currently selected CN8000 (the highlighted one - if there are more than one). To select a CN8000 unit in the list, simply click on it.
Recording Determines whether the Log Server records log events for this CN8000 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
2. Run the program and follow along with the installation dialog boxes. When the installation completes, an icon – CN8000 iClient – is placed on your desktop and a program entry is made in the Windows Start menu: →...
(Continued from previous page.) Starting Up To connect to the CN8000, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are running the utility, a dialog box appears requesting you to input your serial number.
Server This area is used when you want to connect to a CN8000 at a remote location. If the IP address that appears isn’t the one you want, or if there is no entry at all, key in the IP address you want.
CN8000 User Manual Logging In Once the CN8000 to the unit you specified, a login window appears: connects Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see User Management, page 82, for details).
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Remote View In some cases, administrator’s do not wish to have users connect to the CN8000 with a browser. Remote View solves this problem. It opens a window on the user’s desktop containing the remote server’s display that is the same as the one that appears with the browser-based Windows client.
Device Name: To make it easier to manage installations that have more than one CN8000, each one can be given a name. To assign a name for the CN8000, erase the current name and key in one of your choosing (16 characters max.).
9. AP Operation Network This page is used to specify the CN8000's network environment. The settings on this page are essentially the same as that of the browser-based version. See Network, page 23, for details.
CN8000 User Manual Security The Security page is used to control access to the CN8000. The settings on this page are essentially the same as that of the browser-based version. See Security, page 26, for details.
9. AP Operation ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources. The settings on this page are essentially the same as that of the browser-based version. See ANMS, page 29, for details.
CN8000 User Manual User Management This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established The settings on this page are essentially the same as that of the browser-based...
See Customization, page 35, for details on setting the parameters, and use of the Reset on Exit checkbox. Note: The Firmware Upgrade section is used when upgrading the CN8000’s firmware. Upgrading the firmware is discussed in the next section.
CN8000 User Manual Upgrading the Firmware New versions of the Mainboard firmware files can be downloaded from our website as they become available. After downloading the new firmware file, to upgrade the firmware, do the following: 1. On the Customization page of the Administration Utility’s configuration notebook (see page 83) click the Browse button.
Note: If this is the first time that you are running the program a dialog box appears requesting you to input your serial number. The serial number can be found on the CN8000's CD case. Key in the serial number - 5 characters per box - then click OK to bring up the CN8000 Connection Screen.
CN8000 User Manual The Java Client Connection Screen To connect to the CN8000 1. Key in its IP address in the Server field. 2. If the port number shown isn’t correct, key in the correct number. 3. Click Connect. Logging In...
To allow authentication and authorization for the CN8000 via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8000 – permission – is added as an optional attribute to the person class.
CN8000 User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK.
10. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, do the following 3 procedures: 1. Create a New Attribute: → → a) Start Administrative Tools Active Directory Schema. b) In the left panel of the screen that comes up, right-click Attributes: →...
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CN8000 User Manual (Continued from previous page.) e) Fill in the dialog box to match the entries shown below, then click OK to complete step 1 of the procedure. Note: The Unique X500 Object ID uses periods, not commas. 2. Extend the Object Class With the New Attribute: →...
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10. LDAP Server Configuration (Continued from previous page.) c) In the right panel, right-click person: d) Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab. (Continues on next page.)
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CN8000 User Manual (Continued from previous page.) e) On the Attributes page, click Add: f) In the list that comes up, select permission, then click OK to complete step 2 of the procedure.
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3. Edit Active Directory Users With the Extended Schema: a) Run ADSI Edit. (Installed as part of the Support Tools.) b) Open domain, and navigate to the cn=users dc=aten dc=com node. c) Locate the user you wish to edit. (Our example uses jason.) d) Right-click on the user’s name and select properties.
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CN8000 User Manual (Continued from previous page.) e) On the Attribute Editor page of the dialog box that appears, select permission from the list. f) Click Edit to bring up the String Attribute Editor: (Continues on next page.)
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10. LDAP Server Configuration (Continued from previous page.) g) Key in the desired CN8000 permission attribute values (see The Permission Attribute Value, page 96 for details). For example: h) Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: i) Click Apply to save the change and complete the procedure.
The attribute value for permission is made up of two parts: 1) the IP address of the CN8000 a user will access; and 2) a string that indicates the access rights the user has on the CN8000 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l...
User String Meaning User1 10.0.0.166&w,v 1. User has Windows Client and View Only rights on a CN8000 with an IP address of 10.0.0.166. 2. User has no rights on any other CN8000 units administered by the LDAP server. User2 10.0.0.164&p,s;10.0.0.166&j,c 1. User has PON and Virtual Media rights on a CN8000 with an IP address of 10.0.0.164.
CN8000 User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8a- win32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory. The default directory is: c:\Program Files\OpenLDAP.
Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with suffix dc=aten,dc=com, the fully qualified name of all entries in the database will end with dc=aten,dc=com.
CN8000 User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the CN8000, the CN8000User class and the permission attribute are extended to define a new schema. The extended schema file used to...
Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the CN8000 is shown in the figure, below: (Continues on next page.)
The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the CN8000 directory tree (shown in the figure, above).
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CN8000 User Manual The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000. (Continues on next page.)
Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., cn8000.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3.
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Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
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CN8000 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
CN8000 User Manual Technical Support International Email Support support@aten.com Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ sales@aten.com Online Technical Support ATEN TECH http://www.aten-usa.com/support Support ATEN NJ http://support.aten.com...
If you are an administrator logging in for the first time, you need to access the CN8000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN8000.After you have connected and logged in you...
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the CN8000 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value.
For example, if the CN8000 connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page.
PPP Modem Operation Basic Setup In addition to the browser and AP methods, the CN8000 can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below:...
Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the CN8000 under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
Erratic operation The CN8000 needs to be started before the KVM switch 1. If the CN8000 is connected to a KVM switch, make sure to power it on before powering on the switch. 2. If the KVM switch was started before the CN8000, reset or restart the KVM switch.
Problem Resolution Windows Client won't DirectX 7.0 or higher must be installed on your computer. connect to the CN8000. When I log in, the browser The certificate’s name is not found on Microsoft’s list of generates a CA Root Trusted Authorities. The certificate can be trusted.
Java Applet performance Exit the program and start again. deteriorates. National language Use the CN8000’s On-Screen Keyboard and be sure that characters don't appear. the local and remote computers are set to the same language. (See On-Screen Keyboard, page 61.) When I log in, the browser The certificate’s name is not found on Microsoft’s list of...
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...
CN8000 User Manual Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
Appendix b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).
CN8000 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed.
Appendix Installing the Certificate To install the certificate, do the following: 5. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
CN8000 User Manual 9. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is...
To clear the login information do the following: 1. Power off the CN8000 and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J6.
CN8000 User Manual Specifications Function Specification Connectors Console 1 x SPHD-18 Male (Yellow) KVM (Computer) 1 x SPHD-15 Female (Yellow) 1 x DB-9 Male (Black) Modem 1 x DB-9 Male (Black) 1 x RJ-45 Female Power 1 x DC Jack...
Appendix About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected. Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase.
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Backup Configuration / User Accounts, 39 Browser screen elements, 18 General settings, 78 Cables, 5 CC Management, 30 Hardware CN8000 Setup, 13 Front view, 8 Hotkey Setup Rear view, 9 Java Applet, 56 Components Windows Client, 44 Rear View, 10...
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