CN8000 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
CN8000 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5323-7178 Korea 82-2-467-6789 North America...
Manual Part No. PAPE-0288-AT1G F/W Version: 1.5.143 Manual Date: 2010-07-02 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Chapter 6, The JavaClient Viewer, describes how to connect to the CN8000 with the Java Applet software, and explains how to use the OSD to access and control the computers connected to the switch.
CN8000 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a CN8000 installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: Switch’s Point of View...
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Net – whether that computer is located down the hall, down the street, or half- way around the world. Operators at remote locations connect to the CN8000 via its IP address. Once a connection has been established and authorization granted, the remote...
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Once an operator successfully connects and logs in, his screen displays what is running on the remote unit attached to the CN8000 (a KVM OSD display, a server's desktop, or a running program, for example) and he can control it from his console just as if he were there.
1. Introduction Features and Benefits The features and benefits provided by a CN8000 deployment are described in the following table: Features Benefits Over-IP Protects your original KVM switch investment. No need to Capability for purchase new KVM switches to achieve the benefits of over-IP Legacy KVM connectivity.
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On-Screen languages with the CN8000's convenient on-screen keyboard. Keyboard Multi-Users / The CN8000 supports up to 64 user accounts, and allows up to 32 Multi-Logins concurrent user logins for single-bus access. Message Board To alleviate the possibility of access conflicts that may result from multiple user logins, and facilitate communication among the logged-in users, a message board –...
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1. Introduction Features Benefits Remote Power You can add a PON (Power Over the NET™) power management Control unit and remotely control the power status of devices on your installation, including monitoring their current status, as well as turning servers On, Off and Rebooting them. Mouse DynaSync No need to re-sync your mouse –...
CN8000 User Manual System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xiii). The following equipment must be installed on these...
1. Introduction Cables Two custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a server or KVM switch are provided with this package. Custom KVM cable sets are available in various lengths, as shown in the...
1600 x 1200 Operating Systems Supported operating systems for remote user computers that log into the CN8000 include Windows 2000 and higher, and other systems capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).
1. Introduction Browsers Supported browsers for users that log into the CN8000 include the following: Browser Version 6 and higher Firefox 1.5 and higher Mozilla 1.7 and higher Safari* 2.0 and higher Opera 9.0 and higher Netscape 8.1 and higher...
CN8000 User Manual Components Front View Component Description The Cat 5e cable that connects the CN8000 to the LAN, WAN, LAN Port or Internet plugs in here. Firmware 1. Pressing and releasing this switch performs a CN8000 Upgrade/Reset system reset. (See Erratic operation, page 176.) Switch 2.
Description The power adapter cable plugs in here. Power Jack The cable that connects the CN8000 to a USB port on your Virtual Media Port server or KVM switch plugs in here. See Virtual Media, page 85, for virtual media details.
CN8000 User Manual Custom KVM Cables Description For use with PS/2 configuration servers or KVM switches. For use with USB configuration servers or KVM switches. Note: The advantage of using a USB cable is that it allows automatic locked- in mouse synchronization. See Mouse DynaSync Mode, page 92, for details.
Mounting Rack Mounting For convenience and flexibility, the CN8000 can be mounted on a system rack. To rack mount the unit do the following: 1. Remove the two original screws from the bottom of the unit (near the rear of the unit).
DIN Rail Mounting To mount the CN8000 on a DIN rail: 1. Screw the mounting bracket to the back of the CN8000 as described in steps 1 and 2 of the wall mounting procedure. 2. Use the larger screws supplied with the Rack Mount Kit to screw the DIN rail brackets to the mounting bracket –...
2. Hardware Setup Installation To install the CN8000, refer to the installation diagrams on the next two pages (the numbers correspond to the numbers of the steps), and do the following: 1. Use the Console cable provided with this package to connect the CN8000’s Console port, to the local console keyboard, monitor and...
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AC power source. This completes the hardware installation, and you are ready to start up. Note: When starting up, be sure to first power on the CN8000, then power on the server or KVM switch. Modem...
Logging In To operate the CN8000 from an Internet browser, begin by logging in: 1. Open your browser and specify the IP address of the CN8000 you want to access in the browser's URL location bar. Note: 1. For security purposes, a login string may have been set by the administrator.
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(Continued from previous page.) 2. A Security Alert dialog box appears. Accept the certificate – it can be trusted. (See Trusted Certificates, page 171, for details.) If a second certificate appears, accept it as well. The CN8000 login page appears:...
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3. Browser Login 3. Provide a valid Username and Password (set by the CN8000 administrator), then click Login to continue. Note: 1. If you are the administrator, and are logging in for the first time, use the default Username: administrator; and the default Password: password.
(see User Management, page 49), clicking this icon will bring up its interface. Log: All the events that take place on the CN8000 are recorded in a log file. If you have the proper permission (see User Management, page 49), clicking this icon displays the contents of the log file.
3. Browser Login Remote Console Preview The main portion of the panel shows a snapshot of the server’s display. Clicking Refresh updates the snapshot of the remote display. The links that appear below the Refresh button depend on the browser you are using, and your User Preferences Viewer choice (see page 25): If you are logging in with a browser other than Windows Internet Explorer, a Java Applet Viewer icon (a steaming cup of coffee), and the link words...
If Serial Console Management has been enabled (see Serial Console, page 51), a Telnet/SSH Viewer panel displays directly below the Exit Macro panel: These viewers allow users to open a Telnet or SSH session to the CN8000 from the browser. Depending on the user’s permissions (see Permissions, page 50), the Telnet Viewer link or SSH Viewer link, or both links are shown.
Selects the language that the interface displays in. Drop down the list to make your selection. Selecting Auto causes the CN8000 to display the pages in the same language that the browser is set to. Note: If your browser is set to a non-supported language, the CN8000 looks to what your server’s operating system is set to.
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Administration Introduction The administration utilities, represented by the icons located across the top of the CN8000 web page, are used to configure the CN8000’s operating environment. This chapter discusses each of them in turn. Note: 1. As you make your configuration changes in each dialog box, click Apply to save them.
Device Name: To make it easier to manage installations that have more than one CN8000, each one can be given a name. To assign a name for the CN8000, key in one of your choosing here (16 characters max.), then click Apply.
4. Administration Network The Network dialog is used to specify the CN8000's network environment. Service Ports If a firewall is being used, the Administrator can specify the port numbers that the firewall will allow (and set the firewall accordingly). If a port other than the default is set, users must specify the port number as part of the IP address when they log in.
IP address (192.168.0.60.) 2. If the CN8000 is on a network that uses DHCP to assign network addresses, and you need to ascertain its IP address, see IP Address...
4. Administration DNS Server The CN8000 can either have its DNS server address assigned automatically, or a fixed address can be specified. For automatic DNS Server address assignment, select the Obtain DNS server address automatically, radio button. To specify a fixed address, select the Use the following DNS server address, radio button and fill in the required information.
IP Installer utility. See page 163for IP Installer details. Note: 1. If you select View Only, you will be able to see the CN8000 in the IP Installer’s Device List, but you will not be able to change the IP address.
4. Administration SMTP Settings To have the CN8000 email reports from the SMTP server to you, do the following: 1. Enable the Enable report from the following SMTP server, and key in the IP address of your SMTP server. 2. If your server requires authentication, put a check in the Server requires authentication checkbox, and key in the appropriate account information in the Account Name and Password fields.
CN8000 User Manual Log Server Important transactions that occur on the CN8000, such as logins and internal status messages, are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field.
4. Administration Syslog Server To record all the events that take place on the CN8000 and write them to a Syslog server, do the following: 1. Check Enable. 2. Key in the IP address and the port number of the Syslog server. The valid port range is 1-65535.
2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the CN8000 waits for a RADIUS server reply before it times out. 4. In the Retries field, set the number of allowed RADIUS retries.
Allows the user to access the system via an SSH session. Allows the user to access the system via a Telnet or SSH session su/user Where user represents the Username of a CN8000 user whose permissions reflect the permissions you want the RADIUS authorized user to have.
For LDAP, the default port number is 389; for LDAPS, the default port number is 636. Timeout Set the time in seconds that the CN8000 waits for an LDAP or LDAPS server reply before it times out. LDAP Administrator Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field.
Consult the LDAP / LDAPS administrator to ascertain the appropriate value. CN8000 Admin Group Key in the Group Name for CN8000 administrator users. Note: If Enable Authorization is not checked, this field is used to authorize users that are logging in. If a user is in this group, the user receives full access rights.
If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the CN8000 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
4. Administration Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Key the address you want to filter in the From: field. To filter a single IP address, key the same address in the To: field. To filter a continuous range of addresses, key in the end number of the range in the To: field.
To delete a filter, select it in the IP Filter or MAC Filter list box and click Delete. Login String The Login String lets the Administrator specify a login string that users must include (in addition to the IP address) when they access the CN8000 with a browser. For example: 192.168.0.126/CN8000 The following characters are allowed: 0–9 a–z A–Z ~ ! @ $ ^ &...
4. Administration Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
CN8000 User Manual Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policies, check the Enable checkbox (the default is for Login Failures to be enabled).
4. Administration Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance;...
CN8000 User Manual Virtual Media The CN8000’s Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. Read Only refers to the redirected device being able to send data to the remote server, but not to have data from the remote server written to it.
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Others Browser Service allows the administrator to limit the scope of browser access to the CN8000. Put a check in the checkbox to enable this function, then select the browser limitation in the drop down list box. Choices are explained in the following table:...
4. Administration User Management The User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To add a user profile, fill in the information asked for in the right panel, then click Add. The new user’s name appears in the left panel. To delete a user profile, select it from the names displayed in the left panel, and click Remove.
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CN8000, but they are not allowed to perform any operations on the computers. Configure: Checking Configure gives a user Administrator privileges, and allows the user to set up and modify the CN8000's operating environment. Power Management: Checking Power Management allows a user to Power On / Power Off / Reset devices via an attached Power Over the NET™...
The Console Management page consists of two sub-pages – Serial Console and OOBC – that are used to set up the operating parameters for the CN8000's RS- 232 (serial) port. An explanation of the parameters and how to set them are given in the sections that follow.
CN8000 User Manual To set up the serial communications parameters, put a check in the Enable checkbox, and make your parameter selections according to the information provided in the table below. Port Property Settings The meanings of the property settings are given in the following table:...
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The Port Alert Settings dialog box provides a way for you to be informed about events that occur on the devices connected to the CN8000's ports. You can specify up to 10 types of events (e.g., Power On) in the Alert String fields.
CN8000 User Manual OOBC In case the CN8000 cannot be accessed with the usual LAN-based methods, it can be accessed with an external modem via the switch’s RS-232 port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
4. Administration Enable Dial Out For the dial out function, you must establish an account with an ISP (Internet Service Provider), and then use a modem to dial up to your ISP account. An explanation of the items in the Enable Dial Back section is given in the table below: Item Action...
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CN8000 User Manual Item Action Dial Out Schedule This entry sets up the times you want the CN8000 to dial out over the ISP connection. Every provides a listing of fixed times from every hour to every four hours. If you select Every two hours (for example), the CN8000 will start dialing out every two hours beginning at the next complete hour (if it is now 13:10, it will start dialling at 14:00).
The Session page lets the administrator see at a glance all the users currently logged into the CN8000, and provides information about each of their sessions. The meanings of the headings at the top of the page are fairly straightforward.
CN8000 can be accessed. The default is 3 minutes. Working Enable If ICMP is enabled, the CN8000 can be pinged. If it is not Mode ICMP enabled, the device cannot be pinged. The default is Enabled.
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A wait of approximately 30 to 60 seconds is necessary before logging in following the reset. Note: If the CN8000’s performance degrades, reset it by putting a check in the Reset on Exit box, and then log out / log in.
Set the parameters according to the information below. Time Zone To establish the time zone that the CN8000 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
4. Administration Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, key in the numbers using the 24 hour HH:MM:SS format. Click Set to save your settings.
To upgrade the firmware, do the following: 1. Download the new firmware file to your computer. 2. Open your browser; log in to the CN8000; and click the Firmware icon to bring up the Firmware File dialog box: 3. Click Browse; navigate to the directory that the new firmware file is in and select the file.
4. Administration Backup The Backup section of the page gives you the ability to back up the CN8000’s configuration and user profile information. To perform a backup, do the following: 1. (Optional) In the Password field, key in a password for the file.
Backed up User Account and Configuration information can be restored with the Restore section of the page. Information currently configured on the CN8000 will be replaced with the information that you restore. To restore a previous backup, do the following: 1.
Chapter 5 The WinClient Viewer Starting Up The WinClient Viewer is only available when you log in using the Microsoft Internet Explorer (IE) browser. After you log in (see Logging In, page 19), click the Open Windows Client link on the Remote Console Preview panel. Note: The links that appear below the Refresh button depend on the browser you are using, and your User Preferences Viewer choice.
CN8000 User Manual A second or two after you click the Open Windows Client link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.
Configuration (see User Info, page 95), the total number of users currently logged into the CN8000 displays in the center of the upper text row. Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, Mouse Sync Mode and Macro List.
CN8000 User Manual Control Panel Functions The Control Panel functions are described in the table below. Note: Clicking the T button at the top right of the dialog boxes that appear for the control panel functions brings up a slider to adjust the transparency of the dialog box.
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5. The WinClient Viewer Icon Function Click to bring up the Virtual Media dialog box. The icon changes when a virtual media device is started on the port. See Virtual Media, page 85, for specific details. Note: This icon displays in gray when the function is disabled or not available to the user.
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CN8000 User Manual Icon Function These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open.
5. The WinClient Viewer Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions, corresponding to clicking the Control Panel icons, can be accomplished directly from the keyboard with hotkeys.
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CN8000 User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Exits the remote view and goes back to the web browser Main Page. This is equivalent to clicking the Exit icon on the Control Panel.
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5. The WinClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
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CN8000 User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again.
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5. The WinClient Viewer 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
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CN8000 User Manual After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see Macro List, page 69).
5. The WinClient Viewer Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search;...
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CN8000 User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again.
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Once the system macros have been created, you can choose to run any one them upon logging out of the CN8000 (see Exit Macro, page 24, for details). Note: 1. Information about the Search function is given on page 77.
CN8000 User Manual Video Settings The Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen display on your monitor. The meanings of the adjustment options are given in the table below: Option...
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The CN8000 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The CN8000 will redraw the screen at the interval you specify. This feature is disabled by default.
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CN8000 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
5. The WinClient Viewer The Message Board To alleviate the possibility of access conflicts resulting from multiple user logins, the CN8000 provides a message board that allows users to communicate with each other: The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the...
CN8000 User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
5. The WinClient Viewer Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
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CN8000 User Manual Depending on your selection, additional dialog boxes appear enabling you to select the drive, file, folder, or removable disk you desire. See Virtual Media Support, page 183 for details about mounting these media types. 3. To add additional media sources, click Add, and select the source as many times as you require.
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5. The WinClient Viewer 3. To remove an entry from the list, select it and click Remove. 4. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote system, where they show up as drives, files and folders on the remote system’s file system.
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CN8000 User Manual Smart Card Reader The smart card reader function allows a reader plugged into a local client computer’s USB port to be redirected, and appear as if it were plugged into the remote server. One purpose of smart cards (Common Access Cards, for example), is to allow authentication to the remote server from the local client.
5. The WinClient Viewer Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
CN8000 User Manual The On-Screen Keyboard The CN8000 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to...
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5. The WinClient Viewer To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.
CN8000 User Manual Mouse Pointer Type The CN8000 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with: Note: The icon on the Control Panel changes to match your choice.
5. The WinClient Viewer Mac and Linux Considerations For Mac systems, there is a second DynaSync setting to choose from. If the default synchronization result is not satisfactory, you can try the Mac 2 setting. To select Mac 2, right click in the text area of the Control Panel →...
CN8000 User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into six main sections as described in the table,...
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User Info If User Info is enabled, the total number of users logged into the CN8000 displays in the center of the upper text row of the Control Panel (See the Control Panel diagram on page 67 for an example.) Snapshot These settings let the user configure the CN8000’s screen capture...
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Chapter 6 The JavaClient Viewer Introduction The JavaClient Viewer makes the CN8000 accessible to all platforms that have the Java Runtime Environment (JRE) installed. (See System Requirements, page 6, for the required JRE version.) The JRE is available for free download from the Java web site (http://java.com).
CN8000 User Manual A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on your desktop: Navigation You can work on the remote system via the screen display on your monitor just as if it were your local system.
Configuration (see User Info, page 95), the total number of users currently logged into the CN8000 displays in the center of the upper text row. Right clicking in the text row area brings up a menu that allows you to select options for the Zoom, Mouse Pointer type, and Mouse Sync Mode.
CN8000 User Manual Control Panel Functions The Control Panel functions are described in the table below: Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
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6. The JavaClient Viewer Icon Function Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 108). Click to toggle Automatic or Manual mouse sync. √ When the selection is Automatic, a green appears on the icon.
CN8000 User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
6. The JavaClient Viewer User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select the User Macros radio button, then click Add. User Macro operation is the same under the JavaClient as it is under the WinClient.
CN8000 User Manual Search Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit. The Search operation is the same under the JavaClient as it is under the WinClient.
6. The JavaClient Viewer Message Board The CN8000 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an internet chat program, allows users to communicate with each other: The buttons on the Button Bar are toggles.
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CN8000 User Manual The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending your message. Users that aren’t selected won’t see the message. To Hide/Unhide the User List panel, click on the arrows in the panel separator.
6. The JavaClient Viewer Virtual Media The Virtual Media feature allows a folder or image file on a local client computer to appear and act as if it were installed on the remote server. Virtual Media also supports a smart card reader function that allows a reader plugged into a local client computer to appear as if it were plugged into the remote server.
WinClient. See The On-Screen Keyboard, page 90, for details. Mouse Pointer Type The CN8000 offers a number of mouse pointer options when working in the remote display. Click this icon to select the type that you would like to work with:...
6. The JavaClient Viewer Mouse DynaSync Mode Clicking this icon selects whether synchronization of the local and remote mouse pointers is accomplished either automatically or manually. DynaSync operation is the same under the JavaClient as it is under the WinClient. See Mouse DynaSync Mode, page 92, for details. Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its...
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The Log File The Log File Screen The CN8000 logs all the events that take place on it. Following a reset, it writes them to a log file, which is a searchable database. To view the contents of the log file, click the Log icon at the lower left of the page. A screen similar to the one below appears: A maximum of 512 events are kept in the log file.
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The Log Server The Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8000 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of CN8000 units in the middle (see The Log Server Main Screen, page 119, for details). A panel that will contain an Events List at the bottom...
CN8000 units from the list. To add a CN8000 to the CN8000 List, click Add. To edit or delete a listed CN8000, first select the one you want in the CN8000 List window, then open this menu and click Edit or Delete.
Explanation Address This can either be the IP address of the CN8000 or its DNS name (if the network administrator has assigned it a DNS name). Key in the value specified for the CN8000 in the ANMS settings (see ANMS, page 32).
Server List CN8000 units are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search. If no units are selected, the search is performed on all of them.
CN8000 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed. When you click this item, a dialog box, similar to the one below appears: Key in the number of seconds, then click OK to finish.
Log Server to track (see Configure, page 115). The lower (Event) panel displays the log events for the currently selected CN8000 (the highlighted one - if there are more than one). To select a CN8000 unit in the list, simply click on it.
Recording Determines whether the Log Server records log events for this CN8000 or not. If the Recording check box is checked, the field displays Recording, and log events are recorded. If the Recording check box is not checked, the field displays Paused, and log events are not recorded.
2. Run the program and follow along with the installation dialog boxes. When the installation completes, an icon – CN8000 WinClient – is placed on your desktop and a program entry is made in the Windows Start menu: →...
(Continued from previous page.) Starting Up To connect to the CN8000, either click its icon on the desktop or click its entry on the Start menu. If this is the first time that you are running the utility, a dialog box appears requesting you to input your serial number.
Server This area is used when you want to connect to a CN8000 at a remote location. If the IP address that appears isn’t the one you want, or if there is no entry at all, key in the IP address you want.
CN8000 User Manual Logging In Once the CN8000 to the unit you specified, a login window appears: connects Provide a valid Username and Password, then Click OK to continue. Note: The default Username is administrator; the default Password is password. For security, we strongly recommend that you change these to something unique (see User Management, page 130, for details).
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Remote View In some cases, administrator’s do not wish to have users connect to the CN8000 with a browser. Remote View solves this problem. It opens a window on the user’s desktop containing the remote server’s display that is the same as the one that appears with the browser-based Windows client.
CN8000 User Manual The Administrator Utility The Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative function. A description of the functions and how to configure their settings is provided in the sections that follow. Device Information The Settings notebook opens with the Device Info page displayed: This page is essentially the same as the browser-based version.
9. AP Operation Network This page is used to specify the CN8000's network environment. This page is essentially the same as the browser-based version. See Network, page 29, for details.
CN8000 User Manual ANMS The Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources. The settings on this page are essentially the same as that of the browser-based version. See ANMS, page 32, for details.
9. AP Operation Security The Security page is used to control access to the CN8000. The settings on this page are essentially the same as that of the browser-based version. See Security, page 40, for details.
CN8000 User Manual User Management This page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user profiles can be established The settings on this page are essentially the same as that of the browser-based...
9. AP Operation Console Management This page is used to set up the operating parameters for the CN8000's RS-232 (serial) port. Serial Console The settings on this page are essentially the same as that of the browser-based version. See Serial Console, page 51, for details.
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CN8000 User Manual OOBC The settings on this page are essentially the same as that of the browser-based version. See OOBC, page 54, for details.
9. AP Operation Customization This page allows the Administrator to upgrade the firmware and to set to set Timeout, Login failure, and Working mode parameters. The settings on this page are essentially the same as that of the browser-based version. See Customization, page 58, for details.
CN8000 User Manual Date/Time This page sets the CN8000 time parameters: The settings on this page are essentially the same as that of the browser-based version. See Date/Time, page 60, for details.
9. AP Operation Maintenance This page allows the Administrator to upgrade the CN8000’s firmware, and to backup and restore the CN8000’s configuration settings and user profile information. The settings on this page are essentially the same as that of the browser-based...
CN8000 User Manual The Java Client AP The Java Client AP is provided to make the CN8000 accessible to all platforms. Systems that have JRE 6 Update 3 or higher installed can connect. If you don't already have Java, it is available for free download from Sun's Java web site (http://java.sun.com).
9. AP Operation The Java Client Connection Screen To connect to the CN8000 1. Key in its IP address in the Server field. 2. If the port number shown isn’t correct, key in the correct number. 3. Click Connect. Logging In...
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CN8000 User Manual After you have successfully logged in, the Connection screen reappears – this time with 5 active buttons: These function the same way as the ones described in the Windows Client AP section. See page 125 for details.
To allow authentication and authorization for the CN8000 via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the CN8000 – permission – is added as an optional attribute to the person class.
CN8000 User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK.
LDAP server; the second supports shadow user access rights – where authentication takes place on the LDAP server, but authorization is via the CN8000’s user database. Editing Active Directory users with the Type 1 schema is described on page 144;...
CN8000 User Manual Note: The Unique X500 Object ID uses periods, not commas. Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: → → 1. Open the Control Panel...
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10. LDAP Server Configuration 4. Select Properties; the person Properties dialog box comes up with the General page displayed. Click the Attributes tab. 5. On the Attributes page, click Add:...
For Type 1 users, both authentication and authorization parameter settings are supported on the LDAP server. To edit a Type 1 Active Directory user do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. Open domain, and navigate to the cn=users dc=aten dc=com node.
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10. LDAP Server Configuration 3. Locate the user you wish to edit. (Our example uses jason.) 4. Right-click on the user’s name and select properties. 5. On the Attribute Editor page of the dialog box that appears, select permission from the list.
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CN8000 User Manual 6. Click Edit to bring up the String Attribute Editor: 7. Key in the desired CN8000 permission attribute values (see The Permission Attribute Value, page 148 for details). For example:...
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10. LDAP Server Configuration 8. Click OK. When you return to the Attribute Editor page, the permission entry now reflects the new permissions: a) Click Apply to save the change and complete the procedure. b) Repeat the Editing Active Directory Users procedure for any other Type 1 users you wish to add.
The attribute value for permission is made up of two parts: 1) the IP address of the CN8000 a user will access; and 2) a string that indicates the access rights the user has on the CN8000 at that IP address. For example: 192.168.0.80&c,w,j;192.168.0.188&v,l...
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User String Meaning User1 10.0.0.166&w,v 1. User has Windows Client and View Only rights on a CN8000 with an IP address of 10.0.0.166. 2. User has no rights on any other CN8000 units administered by the LDAP server. User2 10.0.0.164&p,s;10.0.0.166&j,c 1. User has PON and Virtual Media rights on a CN8000 with an IP address of 10.0.0.164.
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Type 2 For Type 2 users, authentication takes place on the LDAP server, but authorization is via the CN8000’s user database. To edit a Type 2 user, do the following: 1. Follow Steps 1 – 6 of Editing a Type 1 user (beginning on page 144) 2.
10. LDAP Server Configuration c) Click Apply to save the change and complete the procedure. Jason now has the same permissions as user. d) Repeat the Editing Active Directory Users procedure for any other users you wish to add. OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms.
Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with suffix dc=aten,dc=com, the fully qualified name of all entries in the database will end with dc=aten,dc=com.
10. LDAP Server Configuration Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the CN8000, the CN8000User class and the permission attribute are extended to define a new schema. The extended schema file used to...
Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the CN8000 is shown in the figure, below: (Continues on next page.)
The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the CN8000 directory tree (shown in the figure, above).
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10. LDAP Server Configuration The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000. (Continues on next page.)
Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., cn8000.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
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CN8000 User Manual extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes. To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or un-interruptible power supply (UPS).
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
CN8000 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support...
If you are an administrator logging in for the first time, you need to access the CN8000 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your computer must be on the same network segment as the CN8000.
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the CN8000 that is suitable for the network segment that it resides on. 4. After you log out, reset your computer's IP address to its original value.
At power on, the CN8000 is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the CN8000’s IPv4 address and click the Device Information icon. The address is displayed at the bottom of the Device Information page (see page 28).
CN8000 User Manual IPv6 Stateless Autoconfiguration If the CN8000’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the CN8000 can obtain its prefix information from that device in order to generate its IPv6 address. For example, 2001::74ff:fe6e:59.
For example, if the CN8000 connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to as Virtual Server) configuration page.
CN8000 User Manual Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T]...
PPP Modem Operation Basic Setup In addition to the browser and AP methods, the CN8000 can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below:...
CN8000 User Manual Connection Setup Example (Windows XP) To set up a dial-in connection to the CN8000 under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.
CN8000 User Manual Installing the Certificate To install the certificate, do the following: 9. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Appendix 13. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
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Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the CN8000 a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking.
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Erratic operation The CN8000 needs to be started before the KVM switch 1. If the CN8000 is connected to a KVM switch, make sure to power it on before powering on the switch. 2. If the KVM switch was started before the CN8000, reset or restart the KVM switch.
Appendix Windows Problem Resolution When I log in, the browser 1. The certificate’s name is not found on Microsoft’s list of generates a CA Root Trusted Authorities. The certificate can be trusted. certificate is not trusted, See Trusted Certificates, page 171, for details. or a Certificate Error 2.
CN8000 your computer. 2. Make sure to include the correct login string when you specify the CN8000's IP address. 3. Close the Java Applet, reopen it, and try again. I have installed the latest Java There may be issues with the latest version JRE, but I am having performance because it is so new.
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768: HDB15 interface systems (e.g., Under Text Mode: Sun Blade 1000 servers). 1. Go to OK mode and issue the following com- mands: setenv output-device screen:r1024x768x60 reset-all...
CN8000 User Manual Mac Systems Problem Resolution The local and remote There are two USB I/O settings for the Mac: Mac 1, and mouse pointers do not Mac 2 (see Customization, page 58). In general, Mac 1 sync. works with older operating system versions, whereas Mac 2 works with the newer ones.
Appendix Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Windows: Note: In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the MS operating system.
CN8000 User Manual b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this).
CS9134 KH1508 KH2516 Note: 1. Some of the CN8000’s features may not be supported, depending on the functionality of the cascaded KVM switch. (For example, some switches do not support virtual media.) 2. Some features found on the cascaded KVM switches may not be supported on the CN8000.
To clear the login information do the following: 1. Power off the CN8000 and remove its housing. 2. Use a jumper cap to short the jumper on the mainboard labeled J6.
CN8000 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.
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Index Network Transfer Rate, 31 Macros, 77, 104 Security, 40 Administrator Utility security Online , 129 Registration, iii Login string, 42 On-Screen Keyboard, 90, 108 Self-signed certificates, 175 OOBC, 54, 132 Serial Console, 51, 131 OpenLDAP Serial number, 136 Server Configuration, 152 serial number, 122 Server Installation, 151 Sessions, 57...
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CN8000 User Manual User Accounts Virtual Media backup, 63 JavaClient, 107 restore, 64 WinClient, 85 User Macros, 73, 103 Virtual Media Support, 183 User Management, 49, 130 User Notice, iii User Preferences, 25 WinClient Viewer, 65 User Station Filters, 40...
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